Not able to receive Email Notification

Dear All,
I have set the value of ume.logon.logon_help to "true" so a "Logon Problems? Get Support" link is getting displayed on the
logon screen.
I have also done the following setting:
1) went to System Administration.
2) System Configuration.
3) UME configuration.
4) The selected Notification E-Mails tab
5) Entered the "Host Name of the SMTP Server"
6) Filled in "Administrative e-mail addresses"
When I do a Password Reset from the Logon page, the password gets reset but I do not get any email notification.
Kindly assist me if any other setting needs to be done.
Thank you in advance.
Regards,
Disha Doshi.

Dear Erhan,
Could you please give me the path from where can I get the server logs.
Thank you in advance,
Regards,
Disha.

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