Not able to see published task and not able to reset version for the task

Question

Hi,
Created a task ,validated,by selecting the task clicked Publish button in tools to publish the task.
In Client Application(Callcenter) navigated Administration-Business Process->Task Deployment
Here not able to see published task to activate.
Tried twice by copying record but not able to see.
I am not able to reset version for the task created.
Could you please let me know how to overcome these.
Using sample database of siebel8.0.0.5
Thank you

Answer 1

Hi Dude,
To trobleshoot this you need to do the following steps:
1) cross check in tools the srf which you are compling , the same srf should be used by the clent application i.e. call center
2) the secound thing is in the Siebel tools there is a toolbar at the top, from where you have published the task, there beside you will find a button called Revise you can revise you task, first select task and click revise button.
3) and also you remember a task which you create is validated by right clicking the task record and choose validate.
4) remember, a task which you create should be registered same as like responsibilities, by navigating to Administration-Applicatrion > Task
Register the task with same name as you have used in Siebel Tools.
As, for best practices after creating a task first validate it, then after register it in Administration-Applicatrion > Task , then after toolbar there is a button callled publish and activate click that one .
and that's All.
Regards,
Neeraj Verma