Not Getting Email Notifications

Hi
I have configured ns_emails.xml as follows.
<EmailAccounts xmlns="http://xmlns.oracle.com/ias/pcbpel/NotificationService"
EmailMimeCharset=""
NotificationMode="EMAIL">
<EmailAccount>
<Name>Default</Name>
<GeneralSettings>
<FromName>Oracle BPM</FromName>
<FromAddress>valid email id</FromAddress>
</GeneralSettings>
<OutgoingServerSettings>
<SMTPHost>AIA Server IP Address</SMTPHost>
<SMTPPort>25</SMTPPort>
</OutgoingServerSettings>
</EmailAccount>
</EmailAccounts>
Also I have configured system-jazn-data.xml and user-properties.xml appropriately but still I'm not getting Email Notification.The error details are properly getting transported to Oracle WorkList Application but still the notification is not working. Kindly suggest a workaround and also the possible reasons for this.
Best Regards,
Chandu

We are using Oracle AIA Exception Handling feature. In the BPEL process , we have catch branches defined. From the catch brances we are invoking AIAAsyncErrorHandlerBPELProcess.
In case of an exception , the instance of AIAAsyncErrorHandlerBPELProcess and AIAReadJMSNotification is being created. We have configured ns_emails.xml and user_properties.xml as per the documentation.
Kindly let us know the issue.

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