Nothing but problems since we purchased the Time Capsule

I must admit I was very eager to purchase the TC and replace our aging Airport Base Station (the ufo shaped one)
However at the worst under the old base station it would lock up once a week and need a reset. The TC (even without using the HD because I gave up on that early on) it is way slower than the old one and seems to lock up at least once an hour. I have tried everything I know to make this thing not lock up on us so often. At first I was convinced that this thing was overheating... (No vents on it apple???)
I tried the obvious and have it up off the desktop and away from everything possible to give it plenty of room to dissipate the ton of heat this thing seems to generate. Its running cooler now but it is still locking up? OR slowing down to an absolute crawl on the wifi before reseting the thing brings it back to some semblance of working again.
The hard-drive is blank - wiped clean after the three failed attempts at using it for a backup hard drive. (Wired or wifi) All i ended up with was the sparse bundle that seems to be useless.
At this point all we are even trying to use this thing for is a wifi hub at this point and its failing at that!
Apple? What do I do? Return it? Can I get my money back on it?
Its near useless!
(Die hard Apple fan - very disappointed in Leopard (see other posts) and Time Capsule)
Release an update? Please? Or tell me I can swap this for something that works? Was there faulty hardware?
Hello? Anyone?

dude, my sympathies. I hate mine for the same reasons. Whenever TC tries to make a backup, I get a message saying the connection was interrupted. Consequently, it drags down my internet connection with it and all that will work is a hard reset. I don't really don't see how this renders time machine functional, supposedly working in the background; yeah right.
I think this problem is as serious as a Mac without a functional mouse or keyboard.

Similar Messages

Nothing but problems since update from v5

Is there any way that I can uninstall iphoto 6 and go back to v5? I have had nothing but problems since this update. At first no photos were imported, then once I imported them (which took a couple of hours), many of them are duplicates that I now need to sort. But the worst part is that many of them are thumbnails that are too small so that when i try to drag a photo into iWeb everything is pixelated and looks horrible. I have spent hours reading this help site and tried BatChmod and iPhoto library manager and rebuilt the thumbnails but still have these problems. I don't understand why everything worked beautifully in v5 and this "update" is causing so many problems. I didn't really want to update iPhoto in the first place. I bought iLife so that I could use iWeb and the other apps automatically installed. This is extremely frustrating.
Sorry for the frustrated tone - I'm just at wits end dealing with this for the last few days...

Hi,
Thanks for taking time with this. Yes, when I first installed I also updated to 6.04.
Below, my responses:
"Very strange. Upon the initial opening of iPhoto6 your library photos are reorganized into a new folder structure different than methods employed by earlier versions of iPhoto. Once completed iPhoto ought to open automatically revealing your Photo Library as it existed in iPhoto 5. Either:
- iPhoto 6 never processed your original library and instead simply created a new Photo Library (hence the blank library you saw - moving the Library to a location other than the Pictures folder, or naming the Library something other than iPhoto Library could be contributing causes),
- or the app didn't work properly, which I doubt."
*It seems that it must have created a new Photo Library. I didn't rename or move the file prior to the update as far as I know. It was in the Pictures file and appeared to be fine, but when I opened iPhoto, the library was blank and said No Photos.
"It sounds like the problem began with the initial reorganization. Do you remember getting a prompt from the app. asking you which library you wanted to reorganize? Do you have multiple libraries? Have you used iPhoto Library Manager?"
I don't remember getting a prompt asking which library, but it could have happened. No, I only had one photo library. I only used Library Manager after I encountered the problem of the empty library and turned to this forum for advice.
"Did you make this backup prior to the initial opening of iPhoto 6, or after the initial reorganization? If it's the former, you could trash the entire iPhoto Library folder in your existing Pictures folder, then move the backup library intact into the Picture folder. Then you would start-up iPhoto (hold down the option key so you are pointed to the correct library) and allow the app. to reorganize the Library into its new structure."
Well... no, I didn't have a current backup prior to the initial opening of iPhoto6. Completely my fault there.
"If the backup is after the reorganization, from what you describe, it seems your backed-up libraries may not have been reorganized. Advice is the same as in the previous paragraph."
I did that as well - launched hold option key, etc. Then I had photos after a few hours of rebuilding. That was good, but now I'm not sure what to do with all of the thumb sized duplicates. I think that all of the photos are there, just organized in a bit of a strange way - I usually had my library organized by roll according to date - and the rebuilding put things in strange orders and also merged some rolls, etc. For the most part though, each rebuilt roll is either fullsize or thumbsize, so that is a bit helpful. Since none of the previously sorted albums survived the update installation it's just very time consuming sorting through thousands of pics.
What I've done now is sorted rolls into fullsize and thumbsize, as a start to making sure that I have duplicates of all photos in both sizes before I do anything else. Once I have that job completely finished, what should I do with all of the thumbsize duplicates? Do I need the thumbs? Can I take them out of the viewing window of the application?
Of course I was planning on doing a backup the week that I got the new software but was too excited to install to remind myself to do the backup first... A good lesson to learn I suppose.
Thanks so much for your help. I look forward to seeing what to do once things are sorted again.

Nothing but problems since moving to Bt :(

hi,
I have always been a sky customer but decided to gamble and move to BT. I'm sorry to say it's been nothing but problems since I moved to the extent where I am forced to switch back on the sky box again tonight!
Yet again someone seems to have pushed another faulty firmware update. First it was infinity and now it seems to be TV!
Received a 302 error tonight and low behold I go on this forum and it seems to be a known issue.
How does this happen? And why am I never compensated?? If I could cancel everything now I would.
Such a shame....

I have had BT TV Entertanment package as well as the HD extra bolt on just over 13 months now and have not had any real problems with it.
I have also been on Infinity nearly 4 years and in that time have only ever really had a few minor problems with it.
For me the Infinity service has improved since I first got it.
Heres what I found about the error message 302. I have seen that message with me but only once in a while.
https://support.youview.com/articles/Self_Service_FAQ/Resolution-for-YVM302-1370338043403/?l=en_US&c...
Darren

HT201514 i can't see the time capsule from airport utilities. i did follow "From the Apple menu, choose System Preferences. Choose View Time Machine. Set Time Machine to On if it is off. .....but i couldn't find the time capsule from airport utility.....

i did follow "From the Apple menu, choose System Preferences. Choose View > Time Machine. Set Time Machine to On if it is off "
. .....but i couldn't find the time capsule from airport utility..... why?

Are you using a new 802.11ac Time Capsule - the "tall" one - and are you still using Mac OS X 10.6.8?
You need OS X 10.7.5 "Lion" or later, or an iOS device, to configure an 802.11ac Time Capsule:
http://manuals.info.apple.com/MANUALS/1000/MA1645/en_US/airport_time_capsule_802 11ac_setup.pdf
See page 12.

Hi. My air port is connected and wifi is working but i cannot connect to the time capsule to access any files stored there

Hi. My air port is connected and wifi is working but i cannot connect to the time capsule to access any files stored there

Hi. My air port is connected and wifi is working but i cannot connect to the time capsule to access any files stored there

Nothing but problems since iOS 7.0.3

I updated to 7.0.3 this week. (iPhone 4) Since then my Phone has been nothing but problems.
Every time I open an app, I get the 'Please Connect to iTunes to recieve push notifications.' I have connected and it did nothing.
iMessage is flat out not working. Anyone with an iPhone cannot send me messages even with iMessage turned off. When I try to connect iMessage it times out and says 'Cannot Activate iMessage'. I have tried in multiple wireless networks as well as with WiFi turned off.
Nothing.
I have tried connecting the phone to the iOS diagnostics, with no sucess.
Really frustrating.
Anyone have any ideas?

Try reset all settings
Settings>General>Reset>Reset All Settings
Note: Data will not be affected but settings will be reset.

Nothing but problems since switching out SIM card's at at&t

so lately, i've been having this strange recurring issue with my sim card. every so often the iphone will report that it is not installed even when it is in there, only way i was able to correct it would be to shut the phone off and turn it back on. it got annoying to the point where i took it too AT&T Yesterday and had the sim card's switched out.
Since then i've had nothing but problem's, i went home and my iPhone just started spitting out error's like crazy. It keept reporting "Accessory is not supported by the iphone, would you like to go into airplane mode to reduce sound quality? you will not be able to make or receive calls while in airplane mode"
To me that sounded like a problem with the activation process after AT&T switched out my sim card.
So I plugged in my iPhone into my computer, and it gave me more problems.. Window's was able to detect my iphone but it took FOREVER. I left it in there for two hours until it finally activated the phone.
After that scenario i thought it would be best to try and do a full restore on my iphone to see if that would help clear the lag, i hit the restore button and let the download finish.. then after itunes just hanged there for 3 hours and did nothing. so i had no other choice but to unplug the phone and try again.
Now when i plug the iphone into that same USB port I get 1 of two error's, more commonly i get an "itunes could not connect to iphone due to an unknown error (0xE80000024)" http://img35.imageshack.us/img35/8369/iphoneerror2.jpg
When i restart the computer and try to plug it into that same port i get this error "itunes could not back up the iPhone because a session could not be started with the iPhone" http://img13.imageshack.us/img13/4837/iphoneerror.jpg
If i try an other USB port it will connect and sync perfectly fine, but i cant do a restore to clear the lag issues, if i try it will just hang there. usually the only way i can "fix" this error is to re install window's entirely and start from scratch, which to be honest i'm really tired of doing..
anyone have any idea what could be causing these problems? I'm not positive it's the phone itself so i want to try and restore it before i go to an apple store with these problems..
itunes version 8.1.1.10
Iphone Version 2.2.1 (5H11)
Firmware version 2.30.03
Windows Vista 32 Bit

Based on your description of the problems before and after getting a new SIM card, and before attempting a restore with iTunes and the problem that occured when trying to do a restore, I would give AppleCare a call at (800) 694-7466, or make an appointment at an Apple store if there is one nearby ASAP.

HT1145 I am setting up my Time Capsule for the first time, all of my connections are right but, AirPort is not recognizing the Time Capsule or my network!

I am setting up my Time Capsule for the first time, all of my connectiions are correct but, AirPort Utility is not recognizing my Time Capsule or my network?

Try connecting your iMac to the Time Capsule with an Ethernet cable to see if that allows AirPort Utility to "see" it.

I am the only person in my family with a mac. If my family purchases the Time Capsule, will they be able to use it to back up their files with their PCs?

Yeah, I have a macbook but everyone else has a windows computer. If we buy this will they be able to back up their files on the Time Capsule wirelessly as well? Also, if I put a backup onto the Time Capsule, will everyone be able to see what is on my back up, or will I just be able to see the back up for my computer?

Also, if I put a backup onto the Time Capsule, will everyone be able to see what is on my back up, or will I just be able to see the back up for my computer?
Only you will see the backup of your Mac.
will they be able to back up their files on the Time Capsule wirelessly as well?
You will need a special Windows application like Genie Timeline Pro to be able to backup the PCs automatically to the Time Capsule. Otherwise, you must manually copy the files over.
Check with the Genie folks on backup details for the PCs before you buy.
Genie Timeline Pro | Overview | Time Machine Backup Software for ...

Nothing but problems since recent upgrade to Infin...

I recently upgraded to BT Infinity. Previously I had a wireless connection throughout the house. Since the upgrade I have had quite a lot of problems. The hub is now in a different room than with the previous BB. I found that;
1) Wireless not available in a few rooms
2) Internet connection keeps switching off on laptop + PC
I purchased a booster as advised by BT. This helps at times but then I realized that not all my issues were down to the wireless connection. I realize many different devices can interfere with the connection but prior to Infinity everything was fine. This is the only change in my house. There has been no new electrical devices.
Now the following happens;
a) Internet connection keeps going down on various devices - particularly at 11pm at night
b) At times I cannot even connect with an ethernet cable from hub to laptop
c) At times speedtest shows poor results
I've had various ideas suggested by the BT employee who is attached to my case, unfortunately nothing has improved the situation and I am getting extremely frustrated with the problem. The following has been done;
1) My hub has been replaced
2) Channels reset
3) Engineer has tried to remotely fix problem and also replaced some part of copper wire leading into house
BT have recently sent me 2 powerline adaptors to try and set my hub away from the openreach box in the room it was in previously as I had no problems prior to the upgrade. Unfortunatelly BT have been unable to talk me through this and obtain a broadband connection. The BT employee is trying to set it up differently from the conventional way which he said has worked for customers before. I am awaiting the original employee to telephone me back in a few days as he is off work and his colleagues are not sure of the set up.
I am also awaiting yet another Openreach engineer to call in a few days if the problem cannot be resolved.
Initially for the first few weeks it was a complete nightmare contacting BT and having to keep repeating my story and having various employees reset channels and work their way through a set script. However recently a set person seems to have been assigned to this case and has been very dilligently phoning me and trying to resolve the problem. This is the only thing that has kept me sane as I was getting so annoyed by having to phone and take potluck with their general phone number.
I would be pleased to hear from anyone with similar problems or suggestions to resolve this.
Many thanks.

Hi
I am sorry to see you are having problems
I suggest you contact the forum mods they should be able to get this problem sorted for you this is a link to them http://bt.custhelp.com/app/contact_email/c/4951
They normally reply by email or phone directly to you within 3 working days they will take personal ownership of your problem until resolved and will keep you informed of progress
They are a UK based BT specialist team who have a good record at getting problems solved
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Nothing but problems since Jelly Bean update

Really frustrated with my phone since the JB update. I have a Droid RAZR Maxx. I really liked my phone until the update. I've been waiting patiently for the problems to go away, but they're not. I have tried restarting, as well as deleting unused or lesser used apps to free up memory. The problems include:
Overall, the phone runs slower than it used to.
Text messages not sending -- AT ALL (especially with a photo attachment). I have to resend text messages about 25% of the time due to a message failure error notice. And sometimes the phone indicates the message hasn't been sent (shows an arrow as if it's still sending), so I resend it... only to get a reply from the other person that they received multiple messages from me. Texting should not be so difficult.
Text messages not receiving -- have to "download" them, which seems to take a long time.
Touchscreen sometimes lags significantly -- this causes me to push a button more than once, or not realize I pressed something because the screen doesn't react. Because of this, I have inadvertently hung up on people and made calls I didn't intend to make.
Apps freeze frequently, requiring a hard restart.
Apps are slow -- they take forever to load and refresh. Playing games, especially timed ones, is pointless because of the lag.
Camera takes a long time to turn on and switch between functions.
Unpredictable battery quick-drains. When it's doing this, the phone gets hot! Takes a few restarts to get back to normal.
I don't know if this is a phone issue or a service issue, but it's really annoying. I'm not eligible for a new phone upgrade/contract til Feb 2014. This phone shouldn't be giving me so many problems. I've taken good care of it.
Anyone have similar issues?

Have you tried a system cache clear? It won't hurt to try since it doesn't take that long and shouldn't delete your data:
Power down phone
Hold volume up/down & power simultaneously until you see the Boot Mode Selection Menu
Use volume down to navigate to 'Recovery', use volume up to select
Should see screen with triangle and exclamation point next to an Android
Press volume up/down simultaneously to go into system recovery *
Use volume rocker to navigate to 'wipe cache' and use power button to select
Once finished, use volume rocker to navigate to 'reboot system now' and use power button to select
* if this doesn't work, press and hold the volume down and wait for a second or two, then press and hold the volume up and the volume down buttons for 5-6 seconds and then release

I get my internet from wifi and since hooking up the Time Capsule I can't get in internet

We get our internet from WI FI at our housing development and since hooking up my new time capsule yesterday and started the 2 day back up, I can't get online. I am not a real techno so a simple solution would be greatly appreciated! I hate to have to turn the capsule off most of the time as I like the fact that it does an auto back up. I just got the IMac a month ago and am new to Apple.

Hi,
Thank you for posting in Windows Server Forum.
Check whether you have latest client RDP installed?
As it seems the issue happens after changing service provider. I would like you to check with internet provider whether there is restriction provided at their end or any port blocked from there end. Please recheck your firewall whether RDP port 3389 is opened.
What’s your client OS version?
Apart when you are trying to take remote desktop please try to use IP address rather than name and check the result.
More information.
Why can’t I connect using Remote Desktop Connection?
http://windows.microsoft.com/en-in/windows7/why-can-t-i-connect-using-remote-desktop-connection
Hope it helps!
Thanks.
Dharmesh Solanki
TechNet Community Support

How can I undo the last firefox update? I've had nothing but problems since!

Ever since I updated to firefox 3.6.10 firefox keeps freezing on me as well as doing all kinds of weird things making it just about impossible to browse or post on the web. So how do I get back to the older version???

Go to ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/ , click on Mozilla Firefox under Internet, and you can download ANY version of Firefox that was ever created.
edit: replaced random download site link

I recently upgraded my iMac to 10.9.2 Nothing but problems since. Cannot connect reliably to a mixed pc/mac network at work, hangs at start up, hangs at shut down. Please help!

Can anyone offer suggestions as to why since upgrading to Mavericks 10.9.2 I can no longer access a mixed pc/mac network? Previous to the upgrade, I did not have any problems. Other macs within my office can still access it, so I know it is not a network based issue. It exists in my machine only, and the other matching machine that exists in the office did NOT do the upgrade and has no problems. (Bummer for me)
I have:
Reset the PRAM
Reset the SMC
Turned off the network Wifi and rebooted, then turned it on again, still ridicously slow when I try and connect to shared pc server. I can connect to other macs though.
Seems to alternate between a normal start up time, and a ridicously slow start up time with no apparent connecting reason as to why
I have a shared HP Laser printer on the network that is working with other computers accessing it, perhaps this is the conflict? It is in Wifi mode, but the software is loaded on my computer. However, prior to the upgrade, I had no problems.
My mail crashed shortly after installing 10.9.2, but I did finally get that up and running, but sometimes it loads and tells me that there is "No Mailbox Selected" in the initial opening Mail window. This is new, it never used to do that. I can select "Inbox" and see my mail, but I never used to need this step.
When I try and access the shared network that has always worked previously, it now will not load the shared docs and folders, just sits there, and hangs. Sometimes it will load the folders after about 5 minutes, but will not allow me to open them.
I do not run any virus protection software.
Any ideas? I would be infinitely grateful for suggestions.

Your download or install of the update may have been corrupt. Visit the Mac App Store and re-download the update or visit http://support.apple.com/kb/DL1726 and download the 10.9.2 update combo and re-install.
If that fails to solve the problem please post back and post a EtreCheck Report which you can locate at:
http://www.etresoft.com/etrecheck

Nothing but problems since loading 11.1.4.

Try to install iTunes 11.1.4 on my three different computers. Failed to load on all three.
These are the messages I receive:
Service "Apple Mobile Device: failed to start. Verify that you have sufficient privileges to start sytem changes. I try installing as an administrator.
iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 126). Reinstall has failed three times.
The program can't start because MCVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem. I have not deleted any .dll files and have tried to reinstall three times.
Your assistance would be greatly appreciated. iPod Touch Fourth Generation is inoperable now and the iTunes does not work on any of my computers now. I believe there is an issue with loading 11.1.4.

Hi, I had this problem too and I followed all the articles listed on the page. I don't get the Error 7 when opening iTunes, I only get an error that tells me to reinstall when I plug in my phone because "software is missing" which is referring to the Apple Mobile Device Service. I've followed all the proper uninstall and reinstall procedures, uninstalling all apple software, deleting any leftover files or folders, clearing any temp files, restarting comp and retry to reinstall but nothing helps. It just says "rolling back procedure" everytime it gets to the part about the apple mobile device service. I've had this problem for a couple weeks now with no response. The thread I opened earlier has my problem in further detail:
https://discussions.apple.com/thread/5831093
I appreciate any help.

Nothing but problems since we purchased the Time Capsule

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