Now cant get refunds on direct debit, used to be a...

Now on my bt account no links now to pay a credit into my bank account? I am nearly 100 pounds in credit and the pay into your bank account link has been removed?
I think another provider has a better deal and when i look at my payment history it looks like this below? I only pay 67 per month?
and the upfront rental charges are enourmous?
it appears BT have now taken control? I was phoned ages ago to do a reduced priced broadband for loyalty? how does one find out the beginning of that, I want to go with another provider and be free of this
Payment History
Date Mode
Amount (£)
01 Feb 2010
BACS Direct Debit for MPP
67.00
17 Jan 2010
Other*
95.63
10 Jan 2010
Other*
90.51
30 Dec 2009
Other*
67.00
27 Nov 2009
Other*
67.00
29 Oct 2009
Other*
67.00
07 Oct 2009
Other*
125.41
29 Sep 2009
Other*
67.00
27 Aug 2009
Other*
67.00

Hi Jamesdorset
Can help with your Billing query drop me an email to [email protected] regarding your direct debits.
Cheers
Stuart
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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