Number of address book contacts on MacBook Air using iCloud is one less than my other iDevices using iCloud.  Is this a known bug?

Number of address book contacts on MacBook Air using iCloud is one less than my other iDevices using iCloud.  Is this a known bug?  I've checked for duplicates on my iDevices and I can't find any.  Additionally, I have wiped all the data from the Application Support folder of the address book and re-connected to iCloud, but it always shows 308 contacts instead of 309 found on iCloud and the rest of my devices.  Any ideas?

Number of address book contacts on MacBook Air using iCloud is one less than my other iDevices using iCloud.  Is this a known bug?  I've checked for duplicates on my iDevices and I can't find any.  Additionally, I have wiped all the data from the Application Support folder of the address book and re-connected to iCloud, but it always shows 308 contacts instead of 309 found on iCloud and the rest of my devices.  Any ideas?

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  • Why have my Address Book contacts disappeared after uploading to iCloud?

    I am using my MacBook Pro w/OSX Lion.
    After having many, many problems with contacts, calendars and bookmarks in MobileMe, migrating to iCloud, encountering a huge mess of duplicates and even completely missing contacts I decided to start over.  So I disabled the iCloud account on all Macs and IOS devices.  I then ensured all contacts, calendars and bookmarks were deleted from the MacBook Pro.  I then used the Address Book export I'd made just prior to the migration from Mobile Me to iCloud and imported this onto my MacBook Pro.  I've completely gone though the Address Book and removed or merged duplicates and cleaned up all contacts with detail.  I backed up my Address Book again at this point.  I then logged into iCloud.com using my original Apple User ID (NOT the MobileMe/me.com account which I'm going to vacate) and ensured that there were no contacts in the cloud and I deselected the default calendars here as well.  My intention was/is to begin by starting small and deal only with the MacBook Pro Address Book and iCloud Contacts.  So after I confirmed there is no data in the cloud I go into the MacBook Pro System Preferences > iCloud > Account Details ensuring I was signed out of the me.com user and entered my original Apple ID I've had since I started using iTunes many years back.  I quit the browser and the Address Book and verified the non me.com user was saved under the System Preferences.  I then selected Contacts under these iCloud System Preferences and I was asked If I wanted to merge my contacts with those in the cloud.  Because there were no contacts in the cloud I selected yes.  The spinning indicator indicated that the upload was occurring.  Now, there are no contacts in the cloud and the Address Book contacts are missing.  Thinking that my doing the Address Book backup may have removed all the data from the Address Book, I deselected Contacts in the iCloud System Preferences, reimported the backup into Address Book that I'd just done, confirmed the contacts I just imported appear in Address Book and I reselect Contacts in the iCloud System Preferences and again I get the spinning indicator.  Again, there are no Contacts in the cloud and the contacts are missing from Address Book.
    What the heck am I doing wrong?  I've simplified my original attempt with iCloud by concentrating my efforts to just contacts AND I'm only using the MacBook and the iCloud cloud and I've still got problems.  I thought this approach would narrow down where the issue lies and allow me to monitor the process more easily but I seem to be worse off than before I'd tried to resolve the initial migration problems because now I have no contacts.
    I'm new to Macs so if you have a solution, please help and please give specifics because I'm still learning the structure and don't understand a lot of the acronyms and jargon.
    Thanx

    If you have a back up file, I'd try turning off iCloud contact syncing on all macs from system preferences > iCloud –
    DONE
    as well as any secondary accounts from system preferences > mail, contacts and calendars –
    DONE (this was confusing but I figured out that you meant System Preferences > Mail, Contacts & Calendars which is what you said in lowercase.  For some reason without the capital letters I didn't clue in that Mail, Contacts and Calendars was an icon option under the System preferences and so I overlooked it multiple times. I see your use of "secondary account" which I note used also as a term in the User Tip link you referred me to view.  Although, I still don't understand what this 'secondary' account is, I'm not interested in any secondary accounts because I've got my hands full with just iCloud for now. I did delete all accounts under the Mail, Contacts & Calendars).
    If you have any iOS devices I'd do the same on those as well. –
    DONE (not even introducing other Macs or IOS devices to the equation until I get the iCloud and MacBook syncing contacts correctly)
    I'd log into iCloud.com and check my Address Book was empty and empty it if necessary –
    DONE (it was empty already)
    and then delete all contacts from every Address Book on every device
             DONE
    Then I'd turn Address Book syncing back on –
    DONE (This assuming that by ‘turn back on’ you mean System Preferences > iCloud and check marking the box next to Contacts)
    and import my contacts from the backup file –
    DONE (This assuming that by ‘import my contacts’ you mean importing the previously exported Address Book back up file back into the Address Book. I see contacts listed in the Address Book when I did this.)
    No syncing seems to happen at this point?
    you might also take a look at this User Tip, to ensure you understand the differences between the different accounts in Address Book before adding the contacts back.
             I did read this but understand is probably not an accurate term for my interpretation of what I read.  I get that On My Mac will not sync with what is in the cloud and iCloud will sync with the cloud.  In Address Book under the single head red ribbon I see neither account heading that is mentioned.  I also was not asked at the time of import to select which ‘account’ I’d like the contacts setup under.
    A) If there is no indication as to what Address Book account the contacts fall under, how does on find this out? 
    User Tips states
    Your Address Book when synced with iCloud will have more than one account.
         My assumption is that I'm not synced with iCloud if I don't see either account option listed. I also would think that if I'm not synced and thus don't have more than one account then perhaps the All Contacts default to an On My Mac account but don't reflect an account heading of 'On My Mac’ as seen on the screen shot of the User Tips example.
    Furthermore, User Tips also states
    Default Account
    Your 'default'account is set in address book preferences > general (the option is only displayed if you have more than one account).
             It would seem relevant to list which account your defaulted to even if you do not have more than one account because elsewise how are you supposed to know which account it is setup under?
    B)  How do you change which ‘account’ your contacts are setup under if they are under the wrong account?
             Assuming again that my contacts are ‘On My Mac’, then how do I move them to the ‘iCloud’ account of which is not listed?
    C)  Will any of this be affected by groups? 
    The five listings under All Contacts are groups that I set up as a sort of invitation list (so Christmas cards is one I’d probably setup this time of year).  Although this question is secondary I would like to confirm that my interpretation of groups is accurate.  I understand groups to be a sort of tagging of selected contacts from All Contacts but that the contacts in these groups are not duplicates to those in All Contacts. Is this correct?  I ask because the User Tips states
    To quickly duplicate a contact, drag it to your desktop, navigate to 'Groups', select the account you wish to duplicate to, double click the contact on your desktop.
                When reading this tip, I interpret that dragging and dropping contacts from All Contacts into a group would be similar to what is suggested in this tip which would indeed ‘duplicate’ the contact.  I did drag and drop when I setup my groups so I’m concerned I duplicated the contacts in Address Book.  I do not see two copies of the same contact under All Contacts though.
    By the way, don't take it personally –
    I don't, I have reading difficulties galore and am happy to accommodate if I can.  I hope this is better. Helping you helps me if you're not struggling to read when thinking about the solution.
    Thanx

  • Transfer address book to new MacBook Air

    Help. Trying to transfer Address Book 6 data from a target disk mode MacBook Pro to new MacBook Air running Mountain Lion. Can you help?

    Kappy wrote:
    Please see my User Tip:
    A Basic Guide for Migrating to Intel Macs from PowerPC G3, G4, and G5 Macs
    Includes information on how to run Snow Leopard as a virtual machine using Parallels so you can still run your Rosetta-based PPC applications on the latest Macs.
    For complete instructions on what to do see Installing Snow Leopard (and Rosetta)...- Apple Support Communities.
    Kappy: Can you please modify the underlying link for your direction to my Snow Leopard Installation into Parallels instructions to this specific post:
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  • Address book contacts on MacBook missing after using Yahoo Sync

    I think Yahoo sync is the culprit but I can't be sure. After syncing my yahoo contacts using iSync on my mac book I lost all contact information in my Address book. This is a link to how I did it http://tinyurl.com/2fegmry
    I still have all my contacts on my iPhone, including my yahoo imported information. When I checked days later I had the information on my phone but not on my computer.
    Then I sync'd my phone to my computer, none of my contacts from my phone AB transferred to my computer AB. There were still no contacts in my computer AB.
    I can't add a contact to my computer AB at all, not sync'd and not manually. I have since tried dragging the file AddressBook-v22.abcddb to my desk top and double clicking it before and after restarting my machine. No luck. I have done the same with the file AddressBook.data.previous. I also reset sync history. I did both of these after reading of similar problems in the forums. I have also deleted the suspected culpret Yahoo Sync file from my computer, something which I have since learned might have been better kept on until I figured out the problem so, if all else, I could share with you the file name (sorry).
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    Anyone with an answer out there??? Same thing happened to me, nothing in my address book but Yahoo is loaded and has triplicated everything.

  • Syncing address book contacts list to family using iCloud

    As former mobileme family pack users, we could share all contacts stored on our Mac's address book between all 4 of our iOS devices in the family.
    Since upgrading to iCloud we are only getting contacts from our individual accounts, is there a way to share them like mobileme could?

    I read that there is a way to share an address book on multiple iOS devices, even if each person with thier iOS device has thier own iCloud account. It turns out  it is possible to add another, ie. more than one, iCloud account to an iOS device. I think then that one iCloud account would have the master Address book.
    I haven't tried it yet.  It looks like you can do that through <settings><Mail,Contacts,Calendars><add account> and select an iCloud account.  Then you can go into <settings><iCloud> and manage which items from that iCloud account sync.  The only thing I haven't figured out is if you can do it on multiple Macs as well - my wife and I each have our own MacBook Pros.
    The article was @ ZDNET
    http://www.zdnet.com/blog/apple/mobileme-to-icloud-migration-and-calendar-sharin g/11436
    Message was edited by: Niko03
    I just looked in Address book preferences on my mac and it looks like you could add another iCloud account there as well. Tomorrow I'm picking up an iPhone 4s for my wife and will set up an iCloud account for her and do some playing around to see what works.

  • 8330 Can you manually edit the Address book contacts on a PC using Desktop Manager?

    I am converting from a iDEN phone and have my contact list in .mdb and .xls format. how can I get this contact list into the BlackBerry Address Book? It is about 200 contacts.

    Okay! You're halfway home!
    This procedure is written for a Palm, but actually it's how to
    from .csv - Outlook- Blackberry
    http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB03050&sliceId=SAL_Pub...
    Please let me know if you need any more help or information
    Thanks!
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

  • Two MacBook Air logic board failures in less than 8 months

    Hi All,
    I purchased a new MacBook Air in early 2011.  14 months later the logic board needed replacement.  8 months after that the logic board needs replacing again.  I don't take the Air into extreme temperature/humidity environments.  The computer has never been dropped or had anything spilled on it.  This is the 4th latop I've owned since 1995, but all of my previous laptops have been PCs.  Is this normal for Apple?  Any suggestions on how to avoid yet anoter $280 repair (because of course the latest logic board failure is out of warranty from the initial logic board replacement 8 months ago...)?

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  • Address Book doesn't sync UP to iCloud, but syncs back down..

    (Sorry, Winston, and maybe Roger, I must be developing Alzheimer's ..I just cannot understand how this iCloud system works..)
    I've searched through hundreds of queries and answers, but cannot find a similar problem ..but maybe I simply haven't looked hard enough.
    Question on behalf of my good lady ..and I've been tearing my hair out over this for WEEKS..
    She has 3502 contacts in her Address Book on her OS X Lion 10.7.4 MacBook Air. She has two iPhones. They're both running iOS 5.1.1. She has enabled iCloud on ALL these three devices, using her @me.com identity and appropriate password.
    She updates Address Book contacts ONLY on her MBA - for sync'ing to her phones - and she does NOT update any Contacts info on her phones in order to have them transferred BACK to her Mac. That's how she prefers to work.
    The only way that her Address Book contacts will sync UP to iCloud from the Mac appears to be to select 'All on My Mac' within Address Book, and to Export as vcards to a file on her Mac, and then, in the online iCloud Contacts webpage, to Import that file of vcards. All well and good, but that seems to ignore all her various Groups; everything ends up bundled all into one group. (Perhaps each Group in her Mac's Address Book needs to be separately Exported and then Imported, but surely it shouldn't be as long-winded as that.)
    (About 402 of these contacts are not accepted by the online iCloud Contacts, although they seem to fall within the requirements of not being too many, not being too large, etc. But that's a separate problem which I'm still investigating ..maybe the names are formatted incorrectly; I'll keep working on that separately..)
    Anyhow: by explicitly Importing all those Address Book contacts into the iCloud Contacts, they then immediately start to get distributed - correctly! - to her iPhones ..but also back into the Address Book on her Mac, thereby DUPLICATING them all in Address Book! (They CAN be seen as SINGLE entries by choosing 'All iCloud'.)
    I cannot understand the opaque instructions in all of the iCloud documentation. NONE of the documentation which I've studiously read (online, in System Prefs, in every Help file I can find) seems to indicate a DIRECTION for this iCloud sync'ing.
    WHERE - if there is such a place - does one specify that contacts should go only UP FROM the Mac, and not BACK DOWN to the Mac?
    There seem to be options only to turn ON sync'ing (or off), but not the DIRECTION of sync'ing, or which device(s) take precedence. (..In iTunes - when sync'ing phones to a Mac with a cable - there's a preference to over-write EITHER the host Mac with data FROM a phone, or to over-write an iPhone's data with data FROM the Mac..)
    So I'm asking..
    (a) Can one specify a DIRECTION when turning on sync'ing for a device?
    (b) With iCloud sync'ing turned ON on a Mac, is there any known reason why Address Book contacts should not send themselves UP to the iCould, instead of having to be manually Imported?
    (c) Does one Export Groups individually? ..But what if a name is in more than one Group ..does it get duplicated online in iCloud?
    (d) Is there not the intelligence within the iCloud facility for the system to NOT distribute back, or duplicate, contacts to the device which is the SOURCE of those contacts? Should it not do a comparison between iCloud and a device, and then recognise that those contacts already exist on the remote device, and therefore NOT distribute them BACK again to the SOURCE? (..Or am I having too high expectations?..)
    Many thanks in anticipation, and I'm so sorry to be such a nuisance if this has already been answered a zillion times before.
    (Yes, Winston; she has almost as many iPhones as you have AppleTVs!)
    All best wishes,
    David.

    David, nice to hear from you again, hope you are well.
    This user tip might help you understand how accounts work with Address Book.
    I believe you have duplicates because you have two sets of contacts. "iCloud" and "On My Mac". Once you have created all your contacts in the iCloud account, you should delete them from On My Mac.
    You can move contacts simply by dragging and dropping from one account to the other, you don't need to export them all to the desktop (although doind so will serve as a good back up if all goes wrong). You should note that this copies them though rather than simply move them, so you'll need to delete the old set when you are done.
    As for preserving groups from the On My Mac Account, you can't but you can simplify recreating them by copying contacts (drag and drop) from an on my mac group to an empty group in iCloud.
    Not sure about the contacts that you are struggling to move.
    Many aspects of iCloud are difficult to understand, have a mull through what I've said so far and come back if everything still doesn't fall into place.

  • How do i import and sync my icloud / iphone contacts into address book on my macbook pro, how do i import and sync my icloud / iphone contacts into address book on my macbook pro

    HELP
    how do i import and sync my icloud / iphone contacts into address book on my macbook pro, how do i import and sync my icloud / iphone contacts into address book on my macbook pro
    Runnig 10.6.8 on a MacBook PRO.....

    The easiest fix if you're running Snow Leopard is to export all your contacts, then import them into something like google (I already had a gmail account), and then just use google to sync your contacts instead of icloud (via the sync with Google button in the address book settings).
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  • I am trying to sync my iPhone iMessages to my MacBook Air using my phone number rather than my email address as my messages on my phone come through to my phone number.  My husband has been able to set it up, accidentally I think, but I can't seem to.

    I am trying to sync my iPhone iMessages to my MacBook Air using my phone number rather than my email address as my messages on my phone come through to my phone number and not my email address.  My husband has been able to set it up, accidentally I think, but I can't seem to.

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  • Since I moved to iCloud I can't Edit or Delete Address Book Contacts using my MacBook Pro

    Is not funny at all, everything was fine using Mobile Me but since I switch to iCloud I can't Edit or Delete my Address Book Contacts using my MacBook Pro or my MacPro.
    In my MacBook Pro, i open Address Book and on the left I have te list of all contacts, on the right the selected contact informations, below I only have "Add Contact" or "Share", my friend have "Edit" instead of "Add Contact".
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    Are you sure you want to import 1 card? 1 card is a duplicate and will be updated.
    Everything fine using my iPhone or the website.
    Apple, what's going on?

    Here is some information and instructions from Apple:
    http://support.apple.com/kb/TS3998
    Please note that iCloud is geared towards being an instantaneous (and in some cases temporary) parking place for various things with iDevices; the access and useability from a computer is more difficult and, for most things, has to be done via the website icloud.com.

  • Can iPhone 4 contacts overwrite MacBook Address Book contacts?

    Can someone please help me, perhaps Allan Sampson? My problem is that I somehow have >2,000 duplicate contacts in my MacBook's Address Book. Though I do backups, I've added dozens of new contacts to my iPhone where, so far, I do not have any duplicates. Basically, I need to somehow, if possible, overwrite all of my desktop contacts with the contacts from my iPhone. I've searched in the Apple Discussions for 2 hours and can't find an answer to this. The closest Google hit I found was http://forums.anandtech.com/showthread.php?t=2111565 but it did not work for me.
    Some background:
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    I tried this http://discussions.apple.com/thread.jspa?threadID=1472736 , specifically Allan Sampson's suggestion (below), but it did not work either.
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    Problems with outlook and address book contacts: my outlook contacts had around 3,000 entries. Outlook duplicated entries and have now 340,000. I reinstalled microsoft office and, thus, outlook, and reinstalled mac OS X system and applications. While I managed to delete outlook contacts so that I can re-sync with my blackberry, the contacts at Mac Address Book were not deleted and still have over 340,000 entries. I do not mind deleting all contacts since I have back up, but I have not been able to delete them. Also, when I go at Address Book and try to delete or merge duplicated entries, the system takes forever and never ends because of such large amount of entries. Worse, when I do so I run out of RAM memory.
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    zlatan24 wrote:
    For solving out troubles connected with corrupted or lost address book you may use address book recovery. It owns various features such as restoring wab files, it working under any Windows OS. The utility has modern and easy to use interface due to almost every experienced users.
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    Is your iPod Touch configured to sync contacts from your Address Book?  See the appropriate section in this Apple support document for more information and assistance.
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