Numerous Problems with New TV@nywhere Master

Greetings all.  A few days ago, I purchased a TV@nywhere Master card.  I own two MSI mainboards and an MSI video card that I think are great, but so far this product has been nothing but junk.  I am having numerous problems with it that I have not been able to resolve:
1.  The remote control just plain doesn't work.
2.  I am unable to adjust the TV volume within the MSIPVR tuner software.  Turning it up and down or muting it does nothing.  However, whenever I exit the program, it mutes the line-in jack on my sound card and doesn't unmute it when I run the program again!  I have to run the Creative Surround Mixer and unmute the jack before I get any TV audio.
3.  Originally when I booted up, the radio tuner kicked in with a fuzzy feed, even though the software was not running.  I had to run the software and exit it to make this stop.  I believe this has resolved itself.
4.  The MSIPVR software seems very unstable.
I have tried updating all the software from the official MSI drivers page and I also tried the unofficial releases of both the drivers and the MSIPVR 3.0 beta from this forum.  The 3.0 beta build seems even more unstable (though it is a beta so this is understandable), but none of my other problems have been resolved either.  I've perused the forums looking for ideas, but haven't found anything that's worked.  I've also tried all these steps on two different systems that I have with the same results.
I'm really shocked that MSI would release such a low-quality product as most of their other things are quite well made.  I am looking to see if anyone has suggestions I can try to resolve this.  I am interested in keeping this card if these can be fixed, but if not, I'll be returning this unit and picking up something from ATI instead.  There's absolutely no reason for a card to be runnign this poorly and be in a shipping state.
Below are my system specifications should they be of any help:
AthlonXP 2800+ FSB333
MSI K7N2 Delta-L nForce 2
1024MB PQI PC3700 LL
Sound Blaster Audigy
ATI RADEON 9600XT
Promise FastTrak TX2000
2x40GB Western Digital 8MB (In RAID 0 Stripe)
Windows XP Professional Service Pack 2
All Latest Drivers/Updates for Windows and All Hardware

Quote from: TunerFAQ on 17-February-05, 10:17:47
One more note (great stuff Stu:))... with regards to the remote... try to give it a slight extra push into the socket :D.
As stupid as it sounds, it happens :p... at least with me it did. I kept on trying to get the remote to work in the beginning, only to find out in the end that I hadn't played it ALL the way into the input socket. After the click, it worked.
I hope you can get the sound stuff working though. That's definitely a pain :(. I'm personally having issues with the original card and new software now... but yeah, I shall wait on your feedback first:).
OK, I've finally had some time to try out the various other suggestions that have been made and unfortunately, have met with no success.  I tried changing my audio to CD In on my Audigy which still has the same sound problems.  I also checked out the connection with the remote and it is in all the way.  Still no go on that one.  My power supply ratings are:
+5V:  35A Maximum/0A Minimum
+12V:  24A Maximum/0.8A Minimum
+3.3V:  28A Maximum/0A Minimum
-5V:  0.5A Maximum/0A Minimum
-12V:  1.0A Maximum/0A Minimum
+5V SB:  2.0A Maximum/0A Minimum
At this point, I'm pretty much at my wits end.  If anyone has other ideas, I can entertain them, but tomorrow if I don't have this up, I'll be taking it back.  This card is demonstrating itself as just poorly designed and built.  Thanks for your help all!

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