Nvidia Media Decoder, I think you want this
I decided to give it a try and I can tell you now, simply the BEST decoder I have used .
http://store.nvidia.com/product.asp?sku=269987
I have:
WMP0
WinDVD 7 platnium
Power DVD 6 Platnium
Ofacause I also have all the standard codecs and what not.
Ill just give you a quick run down compaired to the other Decoders I have used, I think I have just about used them all .
Great navigation through out and easy K/B short cuts to get all functions.
Better IQ all the way. Incrediably sharp and every bit as good as my standard TV and Sony DVD player.
Sound is just incrediable ( my goodness Id love to get this thing running off an X-FI )
I get awesome DD 5. and 5. DTS. Sharp and crisp sound, well for a ZS and X-530 .
No funny little hickups and things of the like as I got from other decoders.
Runs everything I have thrown at it so far.
Well, what more can I say really, If you can get it, do so as I think its the best decoder I have used.
Its just a shame that Nvidia dont bundle it with thier cards, IMO they should!
I feel a bit dissgrunted that I payed over a grand for their card and had to pay for this decoder also but its well worth it .
Oh, I still prefer WIN AMP for music though .
Message Edited by xmn on <SPAN class=date_text>0-08-2006 <SPAN class=time_text>2:33 PM
Message Edited by xmn on 0-08-2006 2:35 PM
Um, Pretty sure it runs on ATI.
The read me states :
Graphics Chips Supported - All Microsoft DirectX? 9.x compatible chips, including: - NVIDIA GeForce6 family - NVIDIA GeForceFX family - NVIDIA GeForce4 family - NVIDIA nForce2 family - ATI? Radeon family - Intel? Integrated Graphics family
As for DTS 5. I played " Saving Private Ryan" and then selected DTS 5. in the Audio menu and it played fine, infact I went back to run it in DD 5. and I did hear a differents. DTS is so much louder and punchy.
I have tried to play DTS using WIN DVD and Power DVD and I got no sound at all. So to be honest I have no idea whats going on there as both Power DVD and Win DVD both use DTS and I did upgrade both to the DTS packs and EX packs.
LOL, the amount I have spent on decoders I could have got a killer Home set up
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Hello
I would be so grateful to know how to fix t his, because it's really getting on my nerves.
I have windows 7 pro 64 bit. I mostly always use firefox. Whenever i opened a new browser, I never got hit with the windows badge and "Do you want this program to make changes to your computer...." or something to that effect. YOu who have windows 7 know what I mean. Of course I click yes, but I NEVER had to do this before. I don't know what changed, what might have happened. I had to have help with some software unrelated to firefox and someone had remote work on my notebook, but he should not have changed browser settings. It is really irritating me to now end to always open the browser now and have to hear that annoying thing and the badge.
My other browsers IE and chrome do not do this.
How can I fix this? It was never the case before for years.
thanks I am grateful in advance. I can't use this browser if this s going to happen it gets on my nerves.You're welcome.
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Why do you want all our info when will you put a box for what coulore pants i am wearing
why do you want all our info when will you put a box for what coulore pants i am wearing
The only reason I can see you want this info for each install of office 365/2013 is so you know what every person in the world is upto sort it out microsoftHi,
Thank you for your post. Please briefly explain your query so it will be easy for us to give our best.
Whenever you encounter any issues about our products, you can post in corresponding forum. Our technical support engineers will be happy to help you.
Also, please be assured that Microsoft is committed to protect your privacy (Office 2013 Privacy Statement).
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TechNet Community Support
It's recommended to download and install
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programs. -
I want to share my internet connection with my iPhone via the usb cable. I have a Macbook pro. What do you think? Is this possible? And if yes, then how?
If not why option available
Thanks!What Carolyn says is correct. You can, however, share an Internet connection with your iPhone wirelessly by turning in Internet sharing (found in System Preferences > Sharing.) If your MacBook Pro is already using a wireless connection, you can just connect to the same wireless network it is using.
Best of luck. -
Hi,
When I insert a lightscribe DVD/CD into a lightscribe optical drive, then when I click to open the DVD, I faced this error 'How do you want to use this disc', although the DVD was full of data. When opening these
lightscribe DVD/CD via NON lightscribe optical drive, I noticed that the DVD/CD opened well without any problems at all.
Also, how can the System show to me 'How do you want to use this disc' , in particular when a DVD is non rewritable(DVD-R) and also contains data)?
Bear in mind, not all DVDs/CDs were not detected. However, only full lightscribe discs' (having data)
However, even blank lightscribe discs were detected without problems. When insert a lightscribe disc having data, then I faced that error. However, when inserting blank lightscribe discs I found that the disc were opened. Also,
non lightscribe discs were opened well.
When checking the device manager, I didn't see any issue with DVD/CD drive. If there were a problem unrecongnising, then I would have seen 'a remarkable mark' in front of it.
Note: I have faced this problem after trying formating a rewritable CD inserted onto the drive. Althouthg the format failed, all data on the disc was deleted. Anyway, after that, then inserting full-lightscribe discs are unregonised
Do you think the problem wth my optical drive. IF so, I would be saying why it wasn't happened with all other non lightscribe discs. If my lightscrib discs were corrupted, then why would they have opened well on another laptop.
I have done:
Press the Windows logo key+R to open the Run dialog box.
Type devmgmt.msc in the Run dialog box, then press Enter. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow
In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices, and then clickUninstall.
When you are prompted to confirm that you want to remove the device, click OK.
Restart the computer.
But the same prolbem is existing.
yes there is a virtual CloneDrive program installed on my PC, however, there is no any CD mounted into it. Even if a CD was mounted into Virtual Clondrive, there would be no problem at all, because the virtual CloneDrive is used to only
mount ISO disc images into it, and not physical discs.
Any I have do what you have said, when inserting a light-scribe disc having data, then I open it, I found this
NOTE: in the above screen shot there is a lightscribe DVD having data inserted. However, in the screen shot below, there a ightsrbe DVD not having data inserted. In the first screen shot, the disc is not reconginsed by Windows, however, in
the second is recognised.
Even when I have inserted a lightscribe disc not having data(empty), it opened well regardless of what virutal CloneDrive is enabled or disabled.
But when cliced on my problem didn't solve,
A man should convert his anger and sadness into strength to continue living in this life.Hi,
The product Name of my computer is: HP Pavilion dv6-6093ex Entertainment
Notebook PC support
The number of my computer is : LM610EA#A2N.
Could anyone please at this splendid forum take some of their precious time
out to really reply my questions and solve my problems?
FIRST OF ALL:
My HP Pavilion Laptop is about 3 years old.
My
sister's Dell Inspiron laptop is 3 years old.
My HP lapotp is well-cared, as opposed to my sister's Inspiron Dell laptop,
which is always thrown in dust without caring at all. Also, its battery is
always inserted even when it is fully charged while the laptop is plugged in to
the main power supply.
However, my laptop is either used on only battery, or on plugin. Also, it is
kept from the dust.
But, I really found that the battery of the Dell laptop
still lasts about three and half hours, and there is no problem cooling fan is
not oproperly preporly.
I only remember one thing differently done on my laptop battery which is I
charged it fully, then I stored it without using it for about four months, then
when I reused it, I found it got worse over time. I.e. first time of using it
after storing,I found it empty, then I charged it again fully, however, then it
lasted about 2 hours, then 1 and half hours, next an hour, now it is only
lasting about 20 minutes without performance. If there is high performance, then
the computer shuts down suddenly.
My problem is follows:::
First: Whenever I inserted any Containing Data OR Data
CD/DVD-R LightScribe discs, I found that HP optical driver was
unable to read them. When clicking on the optical disc drive
'duble-click', then I find that disc opens as this way(NOT: With a CD/DVD player
is grayed out)
Blank Or Used CD, DVD±R,RW lightscirbe is unable to be
read:(clicking on it let it Open like a USB FlashDrive or With a CD,DVD player:
NOTE: with CD/DVD Player is grayed out)
Used CD/DVD±R/RW Non-LightScribe disc opens normal:
Blank CD,DVD±R,RW Non-LightScribe opens normal(Opens like a USB FlashDrive or
With a CD,DVD)::
My HP CD/DVD DVD±R/RW specis are::
Optical Drives
hp CDDVDW TS-L633R
Media Type DVD Writer
Name hp
CDDVDW TS-L633R
Availability Running/Full Power
Capabilities Random
Access, Supports Writing, Supports Removable Media
Read capabilities CD-R,
CD-RW, CD-ROM, DVD-RAM, DVD-ROM, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-R DL, DVD-RW
DL, DVD+R DL
Write capabilities CD-R, CD-RW, DVD-RAM, DVD-R, DVD-RW, DVD+R,
DVD+RW, DVD-R DL, DVD+R DL
Config Manager Error Code Device is working
properly
Config Manager User Config FALSE
Drive E:
Media Loaded
FALSE
SCSI Bus 0
SCSI Logical Unit 0
SCSI Port 0
SCSI Target Id
1
Status OK
Trying to solve the problem,
I have done these steps in order::
I tried checking with dignostic ulitiy:
I have tried Advanced View , this is the file of output data
diagnostic utility
LightScribe System Software Settings:
SOFTWARE\LightScribe\MessageDir
C:\Program Files (x86)\Common
Files\LightScribe\
SOFTWARE\LightScribe\LSPrintDialog C:\Program Files
(x86)\Common
Files\LightScribe\LSPrintDialog.exe
SOFTWARE\LightScribe\LSPrintingDialog
C:\Program Files (x86)\Common
Files\LightScribe\LSPrintingDialog.exe
SOFTWARE\LightScribe\LsPrintLauncher
C:\Program Files (x86)\Common
Files\LightScribe\LSPrintLauncher.dll
SOFTWARE\LightScribe\ResourceDir
C:\Program Files (x86)\Common
Files\LightScribe\res
SOFTWARE\LightScribe\LSPrintAPI C:\Program Files
(x86)\Common
Files\LightScribe\LSPrintAPI.dll
SOFTWARE\LightScribe\Update\UpdateShellCommand
http://www.lightscribe.com/go/downloads/windows
SOFTWARE\LightScribe\Update\PreviousVersion
1.18.20.1
SOFTWARE\LightScribe\Update\CurrentVersion
1.18.27.10
SOFTWARE\LightScribe\Update\TrailingVersion
SYSTEM\CurrentControlSet\Services\LightScribeService\Type
16
SYSTEM\CurrentControlSet\Services\LightScribeService\Start
2
SYSTEM\CurrentControlSet\Services\LightScribeService\ErrorControl
0
SYSTEM\CurrentControlSet\Services\LightScribeService\
SYSTEM\CurrentControlSet\Services\LightScribeService\DisplayName
LightScribeService Direct Disc Labeling
Service
SYSTEM\CurrentControlSet\Services\LightScribeService\ObjectName
LocalSystem
SYSTEM\CurrentControlSet\Services\LightScribeService\Description
Used by the LightScribe software components to support 3rd party disc labeling
applications using the LightScribe COM Application Programming Interface
(LSCAPI). This service needs to run for LightScribe direct disc labeling to
work.
SYSTEM\CurrentControlSet\Services\Eventlog\Application\LightScribeService\
SYSTEM\CurrentControlSet\Services\Eventlog\Application\LightScribeService\
SYSTEM\CurrentControlSet\Services\Eventlog\Application\LightScribeService\TypesSupported
7
SYSTEM\CurrentControlSet\Services\Cdrom\Enum\0
IDE\CdRomhp_CDDVDW_TS-L633R______________________0300____\4&334f7860&0&0.1.0
SYSTEM\CurrentControlSet\Services\Cdrom\Enum\Count
2
SYSTEM\CurrentControlSet\Services\Cdrom\Enum\NextInstance
2
SYSTEM\CurrentControlSet\Services\Cdrom\Enum\1
SCSI\CdRom&Ven_ELBY&Prod_CLONEDRIVE&Rev_1.4\1&2afd7d61&0&000000
SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon\allocatecdroms
0
SYSTEM\CurrentControlSet\Services\CDRom\autorun 1
SOFTWARE\INTEL\Intel
Application Accelerator Not detected
Drives and Media:
Drive 0 : hp CDDVDW TS-L633R 0300 219 (E, Media
Imaging Parameter : 114
I tried running the below command line to fix potential disk issue 'Chkdsk
/r /f'
I cleaned the drive, discs, and so on.
I have uninstalled the all third-party data recording software.
I have uninstalled the Cyber DVD suite, lightscribe system software which
came pre-installed with my HP pavilion Notebook.
I have recovered my system from the Factory Recovery discs.
I have tried opening all those LightScibe discs not opening on my HP optical
drive, on a Dell optical drive, and all of them were opened well, although Dell
optical drive did not have a lightscribe feature at all., nor third party disc
recording software
However, the problem is still with opening the discs LIGHT-SCRIBE
Thus, my questions are:
How to determine if the drive is corrupted and needs to be replaced with
another one.
I think there something needed to be done on the BIOS Of my HP
laptop[[[A similar problems happened on my Desktop computer's optical
drive which is as follows:::(ALL discs are opened as empty by Optical Drive of
My Desktop Computer) ---while my optical drive of my desktop was connected to
the primary slave IDE, and the HDD was connected to the
primary master IDE, the optical drive and hard disk are functioning
well. However, I remember that while burning an image with Nero essential V: 5,
something went wrong, and then the Optical Drive of My Desktop Computer
(HL-DT-ST DVD-RAM GH22NP20) became NOT recognised/Installed on
BIOS, although it was still shown on the device manager as a
recognised device. Also, it was listed on my computer, however, when entering a
disc(blank or with data) into the drive, I found it was not recognised, and it
opened empty(no files at it), although it contains data. Thus, I decided to boot
to BIOS, and clicked on 'Autodetection for IDE', then I found that only HDD was
still shown as installed on BIOS. However, the optical drive was not. Th I tried
clicking on it on BIOS and then clicking on 'enter' to try to let the device be
re-recognized. However, that made no difference. I had to take part my computer
,and then reconnected the optical drive onto the secondary slave
IDE , and let HDD connected to the same primary master IDE.
Then, I found that the problem solved and all discs became being read
normally. Aslo, optical drive became installed on BIOS]]]
What is meant with with double Layer Support.
How much does it cost?
A man should convert his anger and sadness into strength to continue living in this life. -
Do you want to erase this iPhone and sync with this iTunes library?
Why ON EARTH would I want to do this?? Come on Apple, copy protection aside, this is the stupidest prompt in the history of prompts.
The basic problem (if you Google it) that many many many many legitimate purchaser's of music are running into is this prompt. And here is why:
1. We have an iPhone with a bunch of purchased songs on it and was at one point working with another iTunes library.
2. For whatever reason our computer crashes, the computer is gone/sold, not available, dead, pick your poison, it happens.
3. We setup a new computer and install iTunes and get a prompt to "Authorize" this computer (apparently we get 5 authorizations total).
4. We try to get all the songs from our iPhone back into iTunes and click the Sync button and ...
5. We get the following:
The iPhone "Your iPhone's name" is synced with another iTunes library. Do you want to erase this iPhone and sync with this iTunes library?
An iPhone can be synced with only one iTunes library at a time. Erasing and syncing replaces the contents of this iPhone with the contents of this iTunes library.
Really? This is what I have to do, wipe out all my purchased songs so that iTunes and sync with a new library? At what point did Apple think this idea was even remotely in the best interest of their customers? Seriously?
So now I'm stuck with an iPhone with songs on it, a computer with songs on it, but neither able transfer songs ... Happy Happy Joy Joy. This is NUTS!? Why punish people that you can verify they've purchased their songs with this bizarre scheme ... and further more, what if some of my songs on my iPhone were brought in from a valid CD purchase?
So my only way out of this craziness, is to use a 3rd party app that will hack the transfer for me? This is good how? I'm sorry, but at what point did Apple's $40 Billion (yes Billion) profit for 2012 instigated this sort of treatment to valid paying customers?
So ... here I am, anyone have a solution to this using "valid" means (without losing all my music) or is 3rd party hacks my only option?
RobRob A. wrote:
tt2,
So if I understand you correctly ... I can't move or sync content that was imported via my own CD's that is now on my iPhone back over to my computer?
Not with iTunes as your only tool, no.
The ONLY way I can proceed is with an iPhone backup and then restore that iPhone backup to my computer rather than my iPhone? I assume this will trigger yet another "used activation"?
No you need a third party tool that will copy your other non-iTunes purchased media and photos not in the cameral roll across to your computer. (Some are listed, you can search the web for others).
When you have recovered all the media you want you can then backup the iPhone to the computer (this backup ONLY includes application data and settings, and the cameral roll. After you have backed up this data to the computer you can then immediately restore the recently made backup to the iPhone. The data in the backup will obviously be copied back but all media must have been added to the library or it will be removed from the device.
Your lost computer will count as an "activation" as will the new one. Apple devices don't add to the count. You can reset all your activations (including those you can't physically access) every 12 months should the need arise.
Am I the only one that thinks this is the most crazy and bizarre process of simply moving a music file from one of my devices to another of my devices? Especially ones that were imported from CDs.
You still have the CDs? You can import them again. You sold, gave away, threw away the originals? Technically you no longer have the right to listen to the tracks you ripped. Is it inconvenient? Sure. One might argue that the very reason Apple & iTunes were able to drive the move to digital music to start with is that their system was designed to prevent the casual use of their devices as a means for "the kids" to simply "gift" their music libraries to each other without the tediously time-wasting efforts that the previous generation had to go through with home-taping. This no doubt helped get the content owners on board. Of course memory sticks and portable hard drives now make it trivially easy to copy content from one computer to another and indeed to simply backup your own content against a disaster but most people don't do either. Likewise they don't read instructions or terms and conditions until they are inconvenienced, and then complain. You and I might both wish iTunes made it easier, but it doesn't. And this isn't the place to complain about it. Use iTunes Feedback. You want help, it has been offered. Please read and inwardly digest it all properly this time. It does explain what you need to do to recover your data and safeguard it for the future.
tt2 -
I applied and received an upgrade code to Redeem Mountain Lion for my new MBP.
I get this message when I try to Sign in to the App Store after entering the redemption content code, and also if I just try to "Sign In". The first part of the error is true - I haven't used the AppleID with the iTunes store.
I received the upgrade code using this same AppleID, so I don't think I can use a different AppleID.
I also tried to re-create this appleID...(it was one suggestion I saw for this issue) It doesn't let me since the ID already exists...
The error is:
"This Apple ID has not yet been used with the iTunes Store. Please review your account information." I click "Review", next message "You must turn on cookies to continue. Cookies must be enabled if you want to create or edit.. etc."
It's clearly not a cookie issue.. Stuck...The first part of the error is true - I haven't used the AppleID with the iTunes store.
Try here > Using an existing Apple ID with the iTunes Store and Mac App Store
received the upgrade code using this same AppleID, so I don't think I can use a different AppleID.
Correct.
It's clearly not a cookie issue..
As for cookies. Quit the App Store. Now open the Finder. From the Finder menu bar click Go > Go to Folder.
Type this exactly as you see it here: ~/Library/Cookies
Click Go the move the com.apple.appstore.plist file from the Cookies folder to the Trash.
Relaunch the App Store. -
after clicking "yes" to the question "do you want to update itunes now", i waited 2 hours and 15 minutes and it was still "loading". i turned computer off thinking something was wrong. now itunes won't open at all. do i need to download itunes again?
Did you actually download the installer from Apple or did you use Software Update. You can download the installer http://www.apple.com/itunes/download/
Maybe I'm old fashioned but I would consider repairing permissions first using Disk Utility because something caused this to go wrong the first time. And of course make a backup of your whole library first. It shouldn't happen but some have complained about their libraries being wiped out by iTunes updates. Better safe... -
I don't get this clipboard thing! I have created two files, one for the MS with mark-ups, and one for the unmarred version, each living in their own spot in my "house." It seems to be merging the two versions and I have to go in and re-paste and then it always says "you have placed a large amount of text on clipboard do you want to be able to access this?" and it prompts me to say no but I am afraid I'll lose my day's work so I just tap cancel. I highlight the day's revision and select "copy" to paste into the unmarked doc. before I save on the marked up or working doc. It is when I try to close that one that the clipboard issue pops up. What can you tell be about saving doc. in two places and how to NOT get it on clipboard? Thanks! I am not super computer savvy so layperson's language much appreciated!
Are you using Microsoft word? Microsoft thinks the users are idiots. They put up a lot of pointless messages that annoy & worry users. I have seen this message from Microsoft word. It's annoying.
As BDaqua points out...
When you copy information via edit > copy, command + c, edit > cut, or command +x, you place the information on the clipboard. When you paste information, edit > paste or command + v, you copy information from the clipboard to your data file.
If you edit > cut or command + x and you do not paste the information and you quite Word, you could be loosing information. Microsoft is very worried about this. When you quite Word, Microsoft checks if there is information on the clipboard & if so, Microsoft puts out this message.
You should be saving your work more than once a day. I'd save every 5 minutes. command + s does a save.
Robert -
Is this really the response that you want your customer support to give.
Sorry for the lenght of the original email but I had quite a few issues that have happen. I just wanted a second source saying that this canned response is the actual response that Best Buy wants to stand behind before I either go up the ladder to make sure that the upper management are wanting to let go of business for what I consider not that hard of a fix on Best Buy's side. So far no one that I've talked to or chatted with or have received an email from seems to have actually listened/read what the problems I've had are. The best I've received so far appears to be a quick glance and canned response. I feel this response was in poor taste considering the issue that I described about the website itself and the issue I was trying to deal with in looking at product on the website.
There wasn't even a mention that John, the employee that actually tried to help would get any kind of attention for doing his job in an environment of no one else wanting to do theirs. The way all of this is coming off to me is that this is how Best Buy actually wants to do business. Is this the case?
Emails as follows ......
Hi xxxxx,
Thank you for visiting your local Best Buy store. We appreciate the opportunity to provide products and services that meet your needs.
On that note, I apologize that the service you received was not on par with your expectations. This is not the kind of experience that we strive to deliver to all our customers. Based on your feedback, there are definitely some improvements that we can make. We appreciate you taking the time to share your thoughts with us.
I have documented your concerns and they will be shared with our local team to ensure that our policies are being carried out with all professionalism and courtesy. For further shopping convenience, you can always purchase many items online and take advantage of great shipping offers.
We appreciate your business and for any other concerns, you may visit our Help Center at www.bestbuy.com.
Sincerely,
Agnes
Best Buy Customer Care Team
Reference ID: {removed per forum guidelines}
Original Message Follows: ------------------------
On April 24, 2015 between the hours of 6:00 - 7:30 PM my wife and I went into your store located at 6455 N Decatur Blvd
Las Vegas, NV 89131 store number 1421. This was the absolute worst customer experience I have received in quite a long time. I am an elite plus member and spend thousands of dollars at best buy every year.
Upon entering this store we noticed that the displays looked even smaller than they have over recent months. We went in looking for two simple items. One was a HDTV antenna and the other a 3d blu ray movie that was a new release. I asked one associate if they had the items in the store and he looked up the movie for me and said that they had four copies of it and pointed me in the direction of where it should reside. He also told me to ask about the antenna at the appropriate department.
Upon, going to the area where the movies are kept we became confused, and disappointed as the rhyme and reason behind the sorting of new releases of blu ray, 3d, dvd, tv, etc all seem to make no sense. The store used to have all new releases in one big area where you would find it if it was released fairly new on whatever format it was sold in the new release section. Not any longer. Now the areas are small and the top tabs have things like favorite 3d releases/TV shows right now/Dvd's on sale all next to each other that make no sense. Why are the sections so small and why are they so convoluted? I couldn't find what I was looking for and since it was a new release and could find the blu ray version and the dvd version I was surely just missing it. Apparently I wasn't the only one.
We went looking for someone to assist us. There was no one to be found in that department. So we wandered around the store for a while looking for help and looking at product. We made it from the far back corner of the store all the way to the registers in the front of the store without coming across a single person who worked as an associate. We came across the direct TV rep, and a solar panel rep who were more than willing to sell everyone that walked by their products, which doesn't look well since they are doing their job but making it more obvious that the actual store is lacking in the customer service department.
After we made it all the way back to the front of the store I asked the same associate who couldn't quite help me all the way to speak to the store manager. We didn't get to the store manager because he was off, which is fine. We did however get to talk to an assistant who's name is John. He tried everything he could to help. He was on top of his game and had excellent customer service skills. It wasn't enough however as his computer said they had the 3d blu ray I was looking for in stock, four of them, and after leaving us in the area where we could talk to the associate who specialized in the area about HD antennas he looked for about twenty minutes and couldn't find the product either. During this twenty minutes the associate that was supposed to help us was wondering around the store I guess helping another customer, at least I'm hoping as she didn't state that was what she was doing but just kept saying that she would be with us in a minute. During this time my wife and I had talked to two more customers who were in the same boat as us. A lovely woman who was prepared to buy a TV and Blu Ray player on the spot and just couldn't decide which model of player would work for her. She was waiting even longer than my wife and I.
Upon John's return I had to ask him what was going on in the store, and he couldn't give an answer. I understand that employees cannot talk about the store policies and the politics and staffing and such but I wanted to make sure that he knew that my experience was that there wasn't that many customers in the store and that there didn't in my opinion seem to be a huge lack of employees at that moment. John tried to make up my experience by offering me the product I was looking for in a different format and that they would order it in the format that I was looking for and letting me exchange it at no cost because of the hassle I went through. This is exactly what I would have expected and he did a great job. Absolutely everything and everyone else in that store fell short of every expectation. I did not take him up on his offer but thanked him for doing a great job.
Upon coming home and trying to send this email through the website. On a few different occasions I was met with an error that my message did not get through. That was the extent of the message and there was no support given on what to do next nor was there any information on where to send an email. It did give the toll free best buy number but not what numbers to choose to get to the correct department.
Then on Friday May 8th, I was looking to purchase a monitor larger than 70" and proceeded to look on bestbuy.com for said monitors. When looking to see what my closest store had in stock I decided it would be easier to call the store to find out what they did have in store rather than clicking each individual monitor and checking if it was available in my chosen store. The first store I called was 1044 and I was helped in a timely manner. They said they carried only one monitor that was 70" or above in store. Then I called store 358 twice. The first time I called the phone rang for about a minute and then I was placed on store hold without a greeting or a can you please hold. I just heard the sound of someone picking up the phone and then store music. I was then on hold for over ten minutes before I decided to call back. When I called back this time the phone just rang until it went busy. I then decided to call store 542 where I was greeted within thirty seconds. I asked them what they had in stock and was transferred. The person I was transferred to did not give me their name I asked them what they had over 70" and they weren't sure there was just silence for a lot longer than there should have been so I asked if there was an easier way to find out what was available on the best buy website in store. She explained that I could click the product and see if it was available at the certain store and I explained that I wanted to be able to look at several products at once like all the monitors that were over 70" and see if they were available in my closest stores. She kept explaining it to me in the way I was already doing it and I kept trying to explain that I already did that and was looking to try to do more than one product at a time. She then told me that she didn't have time for this and that I should just go to amazon or something.
So based off of my last in store experience. The lack of any help I can find on your website for situations like this and because of the utter disrespect shown to me over the phone I not only purchased my monitor through amazon.com based on her suggestions but I will not be doing any business with best buy either in store or online again. Not only have you lost the thousands that I spend there on a yearly basis but you are also now out the thousands of dollars that I spend there on a yearly basis for my company.
Except for John in store and the phone experience with 1044 I am beside myself in the complete downhill slope that best buy has taken.Hello marikcraven,
Welcome to the forum and thank you for taking the time to share your feedback with us, not only surrounding your store and online experience, but your feedback regarding the response you received. It certainly seems that we’ve let you down on multiple levels.
It is discouraging to hear that you, your wife, and John were unable to locate the 3D Blu-ray movie you desired, although our system indicated we had a few available. While I’m delighted to hear you were satisfied with John’s effort, it is disheartening to hear the rest of the staff left you so underwhelmed, and ultimately it doesn’t sound like you left with your antenna either. I am truly sorry for any frustration or dismay this visit may have caused. I’m glad that you ensured you brought up your concerns surrounding the lack of assistance with John.
In regards to your experience with BestBuy.com, it is strange that you encountered trouble when sending your message. Although, it seems that you were finally able to send the message, I am sorry for any frustration it may have caused you. I’m sure your frustration only heightened once you spent the time dealing with the error only to receive a response you found unsatisfactory.
As far as searching for inventory on BestBuy.com, sadly there isn’t a method to look at inventory for an individual store unless you are checking out the store’s clearance or open-box items. This would mean you would have to go through each item and check out it’s availability in your area. Typically this is a much more satisfying experience if you are able to narrow your search down to a few that you are truly interested in. With that said, I understand that this may not always be the best method. I apologize if you found this to be more of a hassle than you anticipated when you began your search for a 70” monitor, and if you had trouble contacting the individual stores regarding your inventory inquiries.
In the end, it’s clear we failed to delight you in store, online, and with our ability to address your concerns, and this resulted in you making a purchase elsewhere. I am terribly sorry that this has been your experience, as it is not indicative of the experience we strive to provide our customers. I truly hope that in the future you will feel confident enough to give us a chance to provide you with a better experience than the one you’ve described.
If you should have any questions, please let us know!
Respectfully,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message -
"Do you want to erase this iPhone?"
Hi all-
My wife and I recently got iPhones. My plan for my wife's phone is to sync the calendar with her Windows machine at work and everything else with our Mac at home. More details here:
http://discussions.apple.com/thread.jspa?threadID=1719958&tstart=0
So far she's synced up with her work calendar fine, and downloaded appplications great from my home machine. But when I try to sync media (music/video) with my media library on my home computer, I get this error:
"{My wife's iPhone} is synced with another iTunes library. Do you want to erase this iPhone and sync with this iTunes library?"
Now, there is no music or video on her iPhone currently, so I'm assuming that it will just "erase" the empty iTunes library on the phone. But because it says "erase this iPhone" rather than "erase this iPhone's media library," I just thought I'd double check. So, my question: if I click "yes" on this, I'm not going to lose her calendar, contacts, etc., am I?
Thanks in advance.
Edit: I should add that I do have iTunes set up on our home computer so that it specifically should only be syncing audio, video, and applications with my wife's iPhone. But just seeing that "erase this iPhone" message makes me really anxious.
Message was edited by: Joshua Fruhlinger2It will only effect iTunes, since the iPhone can be synced with one iTunes library at a time--so no, you should be fine now. Just know that if you're switching between computers, you'll get that message each time.
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Question
The latest version of Firefox no longer asks if you want to save open tabs for your next session..I HATE not having that option. What were they thinking? (I think this is self explanatory)Firefox 4 saves the previous session automatically, so there is no longer need for the dialog asking if you want to save the current session.<br />
You can use "Firefox > History > Restore Previous Session" to get the previous session at any time.<br />
There is also a "Restore Previous Session" button on the default <b>about:home</b> Home page.<br />
<br />
Another possibility is to use:
* [http://kb.mozillazine.org/Menu_differences Firefox (Tools) > Options] > General > Startup: "When Firefox Starts": "Show my windows and tabs from last time" -
DO NOT Get The Service With This Company IF You Want to Receive a Good Customer Service
It is really a pain, dissatisfaction, and a lot more when you have Verizon as your service provider. I have been having service for my cellphones with Verizon for over 3 years, and did not have any major problems, so when I moved to my new place I thought it’s better to get the Fios, and have one bill for my all Verizon services. I went online and started to order my products online. During ordering, the chat session opened and I started chatting with the Customer Service Rep in order to get help through the process. When we were in the step that I could order the home phone plan, I saw the International World Plan, and I asked the lady to give me some information about this plan. I asked her that I want to call to my country and I mentioned my country’s name to her as well. I asked her that if this service is available for my country, and she said “Yes” you can call to over 100 countries with this service and she encouraged me to get the 300 minutes service. Since the plan sounded good to me I decided to get the 500 minutes instead of 300 min, and after I ordered my plan, I started calling overseas, and happy that I am paying less than the Phone cards with this plan. On March 26 I received my bill, and saw that Verizon charged me 142 $ for the less than 200 minutes that I called to my country, and there was a Letter “N” in front of each phone calls. I checked the guide to see what does “N” mean, and I saw that it said N means “Denoted calls are NOT listed in World Plan”. Well, thanks to the lady who gave me the wrong information while I was ordering my plan online, but she or the Verizon company is not that much lucky because I printed my chat session the day I ordered my plan since I wanted to have the information of what I actually had ordered. That time I did not think that I may get in trouble like this. Since March 27th, I have been calling Verizon every other day, and I have explained my issue to more than 10 Customer Service Reps, and each of them asked me to fax my chat session to them. I have been faxing that to all the numbers that they gave me, and I am keep faxing them, but do not get any respond. One of the Verizon’s Supervisors, whose name is Mark, called twice on my home phone number during the daytime, around 3 pm, and he left massages. On his second massage, he said that he checked the plan and my country is not listed in the International World Plan. He just said this, and he said that he was going to call me back, but never happened. He also did not leave me any phone number that I could call back. Also, since my cellphones are listed in the same bill as my other products, he could easily see the other numbers that he could call and reach me, but he did not bother himself to do so. I have even changed my home voice mail greeting addressing to Verizon, and left my cellphone number in voice mail greeting. I am so sorry that I have to say this, but this seems a definite fraud to me. I did not know about this plan, and I asked the Customer Service Rep to help me. She was responsible to check my country, or at least let me know how I could find out about the coverage. This is ridiculous, and if Verizon cannot take over this problem, my lawyer will take the action over, and takes the issue to their corporate court. I am not going to give up about this, and I decide to give Verizon about a week or so to solve this issue, but I won’t wait more than that. Just a friendly advice to people who want to get the home service through Verizon: DO NOT Get The Service With This Company IF You Want to Receive a Good Customer Service. There is nothing about taking care of customer in this company, and you are going to be stuck with what you get.
Mahsa21,
We are glad that we were able to resolve the international calling plan issue for you. If you need assistance,please reach out to us.
thanks,
Tonya D. -
You want to downgrade because the new updates won't work? Read this.
First of all, I'm not any kind of techie person, I just have gone through this horrible experience of not being able to get into the itunes store at all after downloading the last 2 updates (7.4.2.4 and 7.4.3.1). Once I downgraded to 7.3.2.6 I was back in the itunes store downloading whatever I wanted. But, it was not all fun & games - the library file wouldn't work with the older version of itunes, and I lost all my playlists and had to reimport all my music. The second time I downgraded I did figure out how to save the playlists, but I still haven't figured out how to restore the itunes library file. If anyone has ideas about that feel free to post here.
I consider this a last resort if you really need to get into the store. Hopefully you have already tried other suggestions in other forums. If you do decide to try this, you should read everything first to see what you're getting into. Also, if you just bought a new ipod, it probably won't work with the older version. You should keep calling the apple support phone #.
The process isn't that much harder than installing an new version, although you need to uninstall 7.4.x first. *If you decide to try this I highly suggest you do a backup to disk first just in case.* Uninstalling itunes doesn't delete any of your music files, but it never hurts to have a backup. Go to File>Backup to disc.
By the way, this is assuming you're on Windows XP.
First get ready:
1. Go to File>Export Library. Save this file somewhere in your My Documents Folder, not the iTunes folder.
2. Export each playlist you have individually by right clicking on the playlist and selecting Export songlist. Save these text files in the same folder as #1.
3. Now, download the version of iTunes you want from oldapps.com/itunes.htm. I used 7.3.2 and it worked fine.
4. While that's downloading start uninstalling iTunes under Control Panel>Add or Remove Programs. Remove Apple Mobile Device Support, Apple Software Update, iTunes and QuickTime. Don't restart until all 4 are removed. (Optional, also run CCleaner - click the 'issues' button. This gets rid of a lot of little files that don't get removed in this process, but it's a little intimidating if you're not a techie person.)
5. Now restart. After you're back up, click on the iTunes setup file you just downloaded. After it installs, when you open iTunes the first time, you'll probably see this error: "The file 'iTunes Library.itl' cannot be read because it was created by a newer version of iTunes." When you click ok the box closes & iTunes doesn't open.
Go into your iTunes folder (usually in your My Music folder) and remove this file - it will show up as iTunes Library.itl or maybe just iTunes Library. You could just delete it because you already have a backup from step #1. The other file, also called iTunes Library, is an .xml file that you can delete if you want.
6. Open iTunes - it will look totally blank w/ no files. Don't panic! Go to File>Import and try to import the library you made way back in step #1. I'm sorry to say it might not work. If it doesn't, the next thing to try is to import an older version of the library file, which will be in the "Previous iTunes Libraries" folder inside the iTunes folder. This also didn't work for me. So....
7. If you couldn't get the library file to open, you need to add your music back in. I just went to File>Add Folder to Library and added my My Music folder. You could also try doing it from backup discs but that takes a long time; in either case, if you have a lot of music this will take awhile. Just let iTunes do it's thing.
8. Now you can go to File>Import and select the playlists you created in step #1. This did work for me when I went from 7.4.3.1 back to 7.3.2.6.
You should be good to go! I hope this helps some people. If you have any questions you can post them, but I can't promise that I will have answers.
meeshalaHi - it sounds like you still need to move the library file, which is in step 5 of my original post; this is assuming you exported your library before you went back to 7.3 - if you didn't do that, don't delete anything yet - just try moving the itunes library.itl file onto your desktop:
"5. Now restart. After you're back up, click on the iTunes setup file you just downloaded. After it installs, when you open iTunes the first time, you'll probably see this error: "The file 'iTunes Library.itl' cannot be read because it was created by a newer version of iTunes." When you click ok the box closes & iTunes doesn't open.
"Go into your iTunes folder (usually in your My Music folder) and remove this file - it will show up as iTunes Library.itl or maybe just iTunes Library. You could just delete it because you already have a backup from step #1. The other file, also called iTunes Library, is an .xml file that you can delete if you want (actually, just leave the .xml file where it is).
"6. Open iTunes - it will look totally blank w/ no files. Don't panic! Go to File>Import and try to import the library you made way back in step #1."
Since I wrote that I've gone back and forth a couple of times, and importing the backup library file should work. If for some reason you didn't export your library, you can try importing the iTunes Music Library.xml file in your iTunes folder. It takes a really long time but this does also work.
If you were having the same 11333 error that I was, I was finally able to get into the iTunes store with 7.4.3 after installing certificate revocations lists as described on this page: http://docs.info.apple.com/article.html?artnum=306628
I think that's helped a lot of people - have you tried that? Of course, to do that you would have to reinstall the newer version to try it.
Please post again if you are still having problems with the library, but I think you should be ok! -
i can't open my iPhoto, it was working very slow and now its not working at all, when i try to open it it shows this message: The application “iPhoto” unexpectedly quit while trying to restore its windows. Do you want to try to restore its windows again?
how can i fix this problem?There are 9 different versions of iPhoto and they run on 10 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:
- What version of iPhoto.
- What version of the Operating System.
- Details. As full a description of the problem as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.
- History: Is this going on long? Has anything been installed or deleted? - Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?
Anything else you can think of that might help someone understand the problem you have.
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