# of SRs - drill down -   List of SRs with SR #- info availablefromSiebel

Hi,
I had a requirement where i need to display
Ex:
Columns year, SR type, #SR(No.Of SR's)
2007,Open,10
2006,Close,2
When i click on #SR's it has to display the list of SR Id corresponding to the SR type.(i.e. SR#, Retype, DESC
1, Close, xxxxx
2, Close, xxxxxxx )
And when click on SR# = 1,it should navigate to Siebel application for the corresponding SR.
Please advice me in detail all the steps i need to perform.
Please advice me at the earliest.
Regards,
Damodar
[email protected]

Hi,
I have a similar doubt, i am in the process of creating reports similar to the one in Customer Support Management using balanced scorecard, because the reports do not fulfill our rqmts. But, I am not able to launch the SR Summary page from the backlog/closure detail report. Need to know how can I launch the page and also pass parameters to the page.
Appreciate your help!
Shakir

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