Office 2013 contacts reverting back to old entries

Windows 7, Outlook 2013
I am logged into Outlook but updating my boss's contacts, which I have access to (his mail, contacts, calendar, etc.) which is a separate email/login from mine. I am trying to do a mass update of his contacts. When I enter new information into previously
blank fields and save, sometimes it saves and sometimes it doesn't. I keep re-copying and saving until it all saves.
Then today I come in, and all the updates I did yesterday are not there, the entries have reverted back to an old entry, hence fields like address which had an address are now blank.
We have 5 computers and 3 cell phones hooked up to my boss's outlook/contacts account.
Our IT co's response was they've never heard of this problem and will have to do trial and error.
My computer (and phone) have been newly added to my boss's contacts/outlook login as of 2 weeks ago, and there was never a problem with the other 4 computers and 2 phones before me. However for the past 2 weeks, Outlook has been doing
things like this, with both Contacts and Calendars (however Calendar seems to be stable now.)
I asked IT if possibly one of the devices was set as a master, so that when I update my computer, it's reverting back to the master entry, but IT's response was Exchange doesn't work like that. I unfortunately know very little about Exchange or networking.
I just
unchecked “Check for duplicates when saving new contacts” under Options/People, due to an article on Outlook 2010, but unsure if that has fixed the problem.
Does anyone have any recommendations as to how to fix this? Thank you.

This is not normal behavior. When you sync with exchange there isn't a master, it uses the last update date to determine which is correct. It also creates 'conflict' copies if it's not sure which one is correct. It doesn't sound like its creating conflict
copies though.
What cellphones are you using? How do you sync - over the air, with 3rd party software etc. The problem might be with one of the phones or software, if using sync software.
Does it happen if you use safe mode? if so, an addin may be at fault.
Disabling the duplicate checker might help - but if so, you'll end up with duplicates.
Diane Poremsky [MVP - Outlook]
Outlook & Exchange Solutions Center
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