Okay, I loaded the trial of Photoshop, have Creative Cloud loaded, downloaded Photoshop, trying to open Photoshop, but cannot, do I open it from the Creative Cloud App Screen?

It's not launched from the CC app.
If you have Windows, look under Program Files\Adobe\Photoshop CC
If you have a Mac, look in the Application Folder > Photoshop CC

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HT4859 Last time I synced my IPad with my PC it migrated all my "Favorites" (about 100 folders) to the ICloud. I have searched and so far been unable to find out how to recover my "Favorites" list from the ICloud back to my PC. Any advice? Many thanks.

Hi, Last time I synced my IPad with my PC, it (unknown to me) migrated all my PC "Favorites" (about 100 folders) to the ICloud.
I have searched and so far been unable to find out how to recover my "Favorites" from the ICloud back to my PC. Any advice would
be appreciated. Thank you.

What did you do to get them synced to the Cloud. Would that procedure help me get my favorites synced to my iPad2?

I can link my iPhone to my Mac, but cannot control a Keynote presentation from the iPhone

I've gone through the steps of linking my iPhone 5 to my MacBook Pro with Keynote.
When linking, I see the passcode on both devices, click Confirm, but then the iPhone shows "Looking for MacBook-hs..." and fails. The device list on the iPhone shows the MacBook with a checkmark next to the name. They are on the same WiFi network.
The instructions on the Apple site say, "It may take a few seconds for your remote device to connect to your computer. Once it has, your remote device will display the Play button." But I never see the Play button. The two devices are on the same WiFi network, and they're linked, but I can't use it as a remote.
I have the latest version of everything, I believe.
What can I try?
thanks

Thanks, but I looked into that, but it didn't help Bluetooth was on for both devices.
I still get the big "!" with the text "Make sure Keynote is open on MacBook-hs and that your devices are on the same Wi-Fi network."
Keynote is on, that's the computer name, and they're on the same Wi-Fi network.

How do I share the Photo Library on my desktop with another User. I have Apoerture set up on my wife's user account but cannot figure out how to access the photo library from her desktop.

I just got a new IMac. I transferred all the photos from our old PC to the Aperture Library on my User account. My wife is set up as another User. She can access Aperture from her User account but there are no photos in the Library. How can I share or giver her access to the photos so that she can work with them on Aperture from her User account?

Move the Aperture library to separate disk or disk partition with plenty of space for all your photos. On a separate disk or partition it will be possible to set the "Ignore ownership on this volume" flag. Then two users can write to the same Aperture library without permission problems.
The procedure is describe here for iPhoto libraries, but this will work for Aperture libraries as well:
iPhoto: Sharing libraries among multiple users
If you want to use a drive for your Aperture library, that has been used with a PC, format it for Mac, before you move the Aperture library there. This can be done with Disk Utility.

My Adobe trial for Photoshop Elements 10 for the Mac was over and I wanted to buy the application. The screen message was "Your trial has expired...but the fun doesn't have to end! Buy now to continue using Photoshop Elements 10 without having to download

My Adobe trial for Photoshop Elements 10 for the Mac was over and I wanted to buy the application. The screen message was "Your trial has expired...but the fun doesn't have to end! Buy now to continue using Photoshop Elements 10 without having to download or re-install. " and then the button "Buy Now". When I hit the Buy Now button I am put in a field to buy Photoshop Elements 13, with no way to change to Elements 10. I do not want to go through the hassle of reinstalling etc. In fairness, it's been over a month since making the decision to buy. Still, I consider this a nightmare. Any ideas on how to buy the app I've got withou having to purchase a whole new one? Thanks.
If worse comes to worse, will I need to uninstall the trial if I buy a new version? Can I use part of it lime download assistant?

Adobe does not sell older versions of their software. If you wish to purchase an older version you will have to find and take your chances with a third party vendor.

I have the adobe cloud 9.99/ month photography package i downloaded lightroom 5.4, it told me it was a trial version, and i'm now at the end of the trial and it won't let me download the full version and i don't have a serial number

i have the adobe cloud 9.99/ month photography package i downloaded lightroom 5.4, it told me it was a trial version, and i'm now at the end of the trial and it won't let me download the full version and i don't have a serial number. also, when i click buy, i get an error message saying, "application not found."

There are two different LR’s, one with a serial-number licensing and one with a CC-signin license.
You should uninstall the serial-number LR you have installed, then
Quit the CC Desktop application,
Restart the CC Desktop application—this will rescan what you have installed and not see LR,
LR will now be on the CC Desktiop apps list, so install that.

I have been working on a project on final cut pro trial, just purchased the real deal, but cannot find a way of importing the project

I have been working on a project on final cut pro trial, just purchased the real deal, but cannot find a way of importing the project

You don't import the project.
I'm going to assume that both the trial version and purchased version were 10.1.
Open FCPX and then Open Library>Other, Navigate to wherever you stored the library (ies) you worked on when you used the trial. Choose that library and your work should be in one or more events in it.
Russ

My free trial has expired a week into the trial. I have contacted support and they haven't solved the issue. Stated to use forum to solve my license issue for this computer.

My free trial has expired a week into the trial. I have contacted support and they haven't solved the issue. Stated to use forum to solve my license issue for this computer.

Did you have an Adobe trial running on this same computer before? Maybe your previous trial was used for 3 weeks and then you uninstalled it? If so, you're only eligible for a 1 week trial on this computer.
Nancy O.

I have Adobe Design Standard CS6 purchased 2013 with serial number but cannot find to download it onto a new mac laptop. When I try and add the 24-digit serial number to my account it doesn't seem to work?

I have Adobe Design Standard CS6 purchased 2013 with serial number but cannot find to download it onto a new mac laptop. When I try and add the 24-digit serial number to my account it doesn't seem to work?

CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html

Can you transfer hd video directly from an ipod and then EDIT that video in imovie? I will be on the road and wont have a mac, just an ipad 2 and ipod touch. I want to shoot video on the touch and edit it on the ipad. Thanks!

Can you transfer hd video directly from an ipod touch to the ipad 2 and then EDIT that video in imovie? I will be on the road and wont have a mac, just an ipad 2 and ipod touch. I want to shoot video on the touch and edit it on the ipad. Thanks!

Thanks Tgara.
Its funny. So far the responses have been 50/50 on this question. I even asked two seperate Apple Store employees here in NYC, and got two different answers! One said yes, the other no.
Argh!
I know from watching the keynote speech about icloud and iOS 5 that you will be able to cut the cord between the pc and ios devices like the ipad. No more need to sync them via a cord. So will that mean i would then be able to load video directly to the ipad via tha cam kit connector from my ipod? Also i wonder if/when Apple will allow HD video from on Apple devices like a canon dslr to be able to transfer to the ipad via the cam kit connector AND be able to EDIT that footage in imovie for the ipad. Speaking of imovie for the ipad...i hope it gets an update soon as well.
Anyway....with the macbook airs getting updated next week with thunderbolt and new sandy bridge chips....i may just get one of them instead of the ipad 2 for editing video on the road. Still...i prefer surfing the web experience on the ipad. Grrrrrrr. **** youuuuuuu Apple!!! Lol

After Photoshop Elements quit working for the second time in three months, I uninstalled it and now cannot get it to reinstall from the disc. Nothing happens when I insert the disc. All I can do is look at the folders and files and see nothing that tells

After Photoshop Elements quit working for the second time in three months, I uninstalled it and now cannot get it to reinstall from the disc. Nothing happens when I insert the disc. All I can do is look at the folders and files and see nothing that tells me how to start the installation. Clicking "open with Auto play" gives me irrelevant options, view photos, share, etc. I'm running Windows 8. This program has worked, although buggy, for the past year.

reinstall by clicking setup on your disk or downloading and installing,
Downloads available:
Suites and Programs: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I have downloaded, extracted and installed Elements 12 but it will not open nor can I find the Adobe file in the file where I installed it to.. When I've tried to download and install again

I have downloaded, extracted and installed Elements 12 but it will not open nor can I find the Adobe file in the file where I installed it to.. When I've tried to download and install again it says that the "Object Already Exists." It may exists, but it is not visible in the file or in my list of programs on the Startup Menu.

cactisken
You should not have to uninstall Premiere Elements 12/12.1 in order to install and run Premiere Elements 13 on the same computer unless your computer is overloaded and the computer resources are compromised. Just use one program at a time.
Can you still use 12/12.1 on this same computer that will not let you use 13?
What specific Window operating system are you using?
Let us go through the usual drill...
1. Does the problem exist with and without the antivirus and firewall(s) disabled?
2. Are you using a pen and tablet device instead of a mouse?
3. Did you install the program with antivirus and firewall(s) disabled?
4. Disable the SLCache Folder found in Windows 7, 8, or 8.1 64 bit
Local Disk C
Program Files (x86)
Common Files
Adobe
and in the Adobe Folder should be the SL Cache Folder that you delete or disable by renaming the Folder
from SLCache to SLCacheOLD.
5. Are you running the program as Administrator and is the latest version of QuickTime installed on the same
computer as Premiere Elements 13?
Let us start here and then decide what next.
Thank you.
ATR

We have had Verizon Wireless service since 2007. We have 6 lines on our account. Unfortunately in 2012 when I (903.647.0073) upgraded from the iPhone4s to the iPhone 5 I started having reception problems. I started having dropped calls in my home. I had t

We have had Verizon Wireless service since 2007. We have 6 lines on our account. Unfortunately in 2012 when I (903.647.0073) upgraded from the iPhone4s to the iPhone 5 I started having reception problems. I started having dropped calls in my home. I had to go outside to get reception without dropped calls. I was told that because of metal in my home I would have to purchase a Network Extender for $250. And we HAVE not metal in our home. AND our other lines all work fine. I felt this was ridiculous. We already pay $350+/month for service and I should NOT have to purchase additional equipment for a service that I already pay for. The manager of our local store at the time gave us at no cost a Samsung Network Extender. It worked beautifully until about a month ago. I went to our local Verizon store and was told that I would have to purchase an extender. THIS is RIDICULOUS. We have been loyal customers for over 7 years and have been very satisfied with our service. Unless this issue can be resolved without purchasing an extender we will be switching our service as our lines come up for renewal. I regret this as we have been very happy with our service. But we should NOT have to purchase anything extra for one line that will not get good reception. Again, we pay $350+/ month for a service that does not work properly, simply RIDICULOUS! Currently the "sys" light flashes red (slow) and the GPS light remains red. Please help this very frustrated customer.

Regardless with what carrier your with you might have the same issue, My recommendation would be to get a router that will help you with viewing live traffic and keep a tally of your usage and any device connected to your internet connection. You can go with the peplink balance 20 and be able to look at your traffic by the hour, daily, weekly, monthly or yearly. Look for trends, see what computers or devices are doing what I attached a screen shot so you can see an example of mine. You can purchase the router at 3gstore
http://i45.tinypic.com/6zc674.jpg

I have an iphone4. every time i turn it on i get an old I.D. and a message saying, "Apple password " then my email address and asks for the password. I have a different account that itunes on my computer recognizes. How do i remove this from my phone?

i have an iphone4. every time i turn it on i get an old I.D. and a message saying, "Apple password " then my email address and asks for the password. I have a different account that itunes on my computer recognizes. How do i remove this from my phone?

to remove that account.
go to settings > iTunes & App Stores > click on that apple ID then sign out.

If I preorder an iPhone 5 will it arrive at my house on the 21st or is that when it'll ship? I would like to have it the day it comes out so if it would be faster to order it online and then pick it up from the apple store, let me know! Thanks

If I preorder an iPhone 5 will it arrive at my house on the 21st or is that when it'll ship? I would like to have it the day it comes out so if it would be faster to order it online and then pick it up from the apple store, let me know! Thanks

My experience is with the iPhone 4S and the "new" iPad, both of which I ordered early on the opening pre-order day. In both cases the wording from Apple during the media event was "pre-orders will start on ABC date for delivery on XYZ date" which was also the same day they were to go on sale in stores. In both cases, the UPS truck rolled up earlier than usual XYZ date as promised to hand me my new iPhone/iPad. In both cases there were instances of confusion due to some pre-order confirmations stating incorrectly "SCHEDULED SHIPPING DATE: XYZ". In both cases that caused much fear, panick, and trepidation that fed upon itself as it permeated a widely scattered forum linked community of "adults" that seem to collectively revert to a state of childish impatience and ultimately child-like glee as they obsessively refresh their dedicated tracking browser window; become convinced that there is no hope of escaping the dread delayed shippment, and then finally receive their new toy exactly when they were supposed to. Not that I personally would ever succumb to that of course. Er uhm ... it's just what I've seen you know .. nothing I can really relate to.

Okay, I loaded the trial of Photoshop, have Creative Cloud loaded, downloaded Photoshop, trying to open Photoshop, but cannot, do I open it from the Creative Cloud App Screen?

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