Old email address being used in Touch

When I send emails from my iPod Touch, it sends them with my three year old, obsolete email address! I haven't used a shaw.ca account for three plus years, and have looked everywhere for the source. I deleted the "previous addresses," and shaw.ca appears no where in the new email addresses on my four Macs. Stumped. (I found this out when I first got the iPod.)

Hello, Welcome to Apple Discussions.
There will be a couple places the email address is pulling from
-Settings - Mail,Contacts,Calendars - Scroll down to the bottom - You will see an area called Default account. Check here and ensure it is not set for a Shaw address.
-Settings - Mail,Contacts,Calendars - Above the word add account will be the email accounts you have on the iPod Touch. Tap on each one, Confirm the address is not Shaw and also check the description for each one to ensure it is not Shaw.
One possibility maybe that the email address or addresses you are using may contain in option on the email provider server that tells it "When sending emails from the account send it as [email protected]"
I know Gmail is capable of such a feature.

Similar Messages

I am unable to change or delete my iCloud ID, it is prompting sign in using an old email address that used to be my Apple ID, others have had this same problem but the answer seems to be to delete the iCloud account but I can't do that.

I am unable to change or delete my iCloud ID, it is prompting sign in using an old email address that used to be my Apple ID, others have had this same problem but the answer seems to be to delete the iCloud account but I can't do that, because when I select delete account it prompts me to sign in on the old email address which doesn't exist anymore!! Please help!

Welcome to the Apple community.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID, verify the changes, enter the password as requested on your device and then turn off "find my phone".
You should then change your Apple ID back to its current state, verify it once again, delete the iCloud account from your device and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.

ITunes is making me authorize my computer to access music purchased with an old email address (never used as Apple ID).

iTunes is making me authorize my computer to access music purchased with an old email address (never used as Apple ID). How do I delete this old email address from my account if it doesn't even show up in my profile?

Same thing here. I am getting the authorization message with iPad, 2 iPods and 3 iPhones. I'm furious about this. I reviewed my itunes account info and everything looks accurate. I downloaded a movie this morning and I can't sync it to iPad. Let's see what explanation is offered.

HT204053 My old email address is used for my iCloud and I can't change it to my new apple ID

I can't change my iCloud ID to my new apple ID. My iCloud ID is my old email address which is no longer in use.

If the old ID is yours, and if your new ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

HT1918 how do i delete an old email address and use a new one as my primary?

how do i delete a primary email address and use a new one?

Stop using the old one and start using the new one. Notify all your friends, family, etc. of the change in email address.
iTunes Store: Changing Account Information

Hi I am trying to verify my icloud on my phone, it has given me my very old email address to use, but I no longer have access to that address, hw can I update email address. I have tried going into my account but it does not work that way.

Hi icloud is asking me to verify using a very old email address that I no longer have access to. Apple are acknowledging me on a different email, so how come icloud have a very old one?

This site didn't say anything about one wrong ID, but only talks about changing the Apple ID. If it didn't work the first time why should it work now?

HT4864 How do I stop icloud email address being used when I send an email from a web page. also why are icloud emails not received

When I click on the email on a website my Icloud email address is used when I want to use my normal one. It does it automatically. Can this be stopped. Also may icloud emails don't get to the recipient why?

Hi Sylver123,
Thanks for posting, please use the 'contact the mods' link in my forum profile to send in your details and we'll get this issue with your email looked into further. You can find the link by clicking on my username.
Thanks
Neil
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

I need to retrieve an old itunes account but do not remember the password or the old email address i used

I am trying to access an old itunes account but do not remember the password and no longer have access to the original email address. What can I do?

Click here and use Apple's iForgot service, or if needed, contact their Account Security team.
(125798)

Email address being used by someone else to send viruses - help please?

I am receving ten emails a day from people I know saying they received a message from me including a virus.
Here's one example:
This message has been processed by Symantec's AntiVirus Technology.
account6.pif was infected with the malicious virus W32.Sality.U and has been deleted because the file cannot be cleaned.
Another from a friend:
-Today we received an email from your address which contained a virus and was deleted.
I have a .Mac account and it is not clear whether someone has accessed my email address and is sending emails using it, or whether somehow, a virus is being added to mail I am sending.
What can I do please?

More than likely what has occurred is a Windows user has been infected with a virus who has your email address in their email client's address book.
Such a Windows virus sends an email with infected file attached to all contacts in the infected user's address book and randomly selects an email address from the address book to appear as the sending email address for the message or messages.
All this occurs without the infected user's knowledge.
This helps to enable the virus to spread quickly since most people are more likely to open an attachment received from someone they may recognize or doesn't appear to be send by a spammer and makes it more difficult to determine which Windows PC is infected and where the message or messages has originated.
Unless you sent these messages including the attachment with the same file name indicated that was infected, what I provided has occurred. Although it is possible to receive a message with an attached file that is infected with a Windows virus and forward the message with attachment or save the attachment outside of the received message and attach it to a new message, a file infected with a Windows virus can have no effect on OS X with the exception of Office document macro viruses (which are no longer as common) but affect Office documents only with OS X.

Email address being used for somebody elses accoun...

For the last couple of months I have been getting emails (on a different email adress than the one I use for skype) for another person, saying that the payments to skype hasnt been made and that his account is going to expire, how do I unlink my email address from his account? It really annoying!!!!

contact customer service to report that user and to request to unlink your email address from their account - you can send an email to [email protected]
CONTACT SKYPE CUSTOMER SERVICE | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES | WINDOWS PROBLEMS TROUBLESHOOTING | SKYPE DOWNLOAD LINKS
MORE TIPS, TRICKS AND UPDATES AT
skypefordummies.blogspot.com

Hello, My old email address which I have used as my apple id for 10 years is being made redundant. I have changed the email address to a new gmail one and this is my new apple id. But my iMac has not recognised this. It keeps saying it wants the pa

Hello,
My old emails address which I have used as my apple id for 10 years is being made redundant. I have changed the email address to a new gmail one and this is my new apple id. But my iMac has not recognised this. It keeps saying it wants the password for my old email address. I have seen some advice on these forums which suggest signing out of iCloud and then back in again. But when I start doing this it asks me if i want all the photos deleted that have not been downloaded onto the mac.
I have had an iCloud account for quite sometime and I'm afraid of losing everything in my cloud if i sign out and sign in with a new id.
Is this fear realistic?
I know I can change back to my old email, sign out and then sign in wight he new one...
Please help!

This did not work for me. My old email account for iCloud still pops up on my screen every time I open my macbook. I've deleted it, reset it, every thing I can think of and it still shows up. I think six months of this is more than enough time to wait.
RDG

HT1937 i have old email address that is being used on my apple id and i do not know password I also have another apple id created but when I go to the istore it shows my pld account and i cannot delete and setup the right one

i have old email address that is being used on my apple id and i do not know password I also have another apple id created but when I go to the istore it shows my pld account and i cannot delete and setup the right one

No, "My Number" was not listed in my Phone menu, I had to manually type it it. Is there a way for that number to automatically be listed in that "My Number" spot? Would that maybe have something to do with my phone number not being listed as an option in the "Send and Receive" spot under messaging???

HT1920 I am trying to sign on an old Apple ID through iTunes and it is likely that the email address I used has been closed down. I can not remember the password due to using a new apple ID I frequently use. How else can I retrieve my password or sign in?

I have an old Apple ID I have been trying to log in to retrieve permission for the songs I have bought for my iTunes. However due to it being an old ID, I have forgotten the password and from what I can remember, the email address I used for security was closed down. I am aware that I can go through security questions and when asked for my D.O.B, I have a feeling I never adjusted my settings in the Apple ID account therefore can not get past that question either.
Please help!
Thanks
Karen

Hi Kazmania89,
Welcome to the Support Communities!
If you require additional assistance with this, click on the link below for guidance:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Once you are able to gain access to the old Apple ID, this article may be helpful:
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
I have purchased music, apps, or books with multiple Apple IDs. How can I get all of this content onto my iOS device? 
First, you need to copy all of your purchased content so it is on the same Mac or PC with iTunes. This computer should be the one you sync your device with. For more information on how to move your content, see these articles:
Mac: iTunes for Mac: How to copy purchases between computers
PC: iTunes for Windows: How to copy purchases between computers
Next, authorize your computer to play content with each Apple ID in iTunes. Once your computer is authorized for all your content, it can be synced to your iPhone, iPad, or iPod touch.
Cheers,
- Judy

Ok I have reset my ID after signing out but when I go to Apps update it asks for a password using my old email address????

I have reset my I D but when I go to update apps it asks for password using my old email address???
How do I overcome this issue???

So how do I update apps that are tied to an old ID ?? I do not remember the old ID as the Apps were downloaded a long time ago

I recently updated my primary email address associated with my Apple ID account. When I go to App store on my iPad it still tries to login to the App store using the old email address I had associated with the account, and naturally my password doesn

I recently updated my primary email address associated with my Apple ID account.
Now when I go to App store on my iPad it still tries to login to the App store using the old email address I had associated with the account, and naturally my password doesn't work. I can't figure out how to tell my iPad to login using the updated email address.
So in effect I'm locked out of the app store and I currently have 26 updates waiting.
I've tried disconnecting and reconnecting my IPad to iCloud with no luck.. However I cloud happens to show the correct/updated email address.
Does anyone know how to resolve this?
Thanks

Did you change the email for the Apple ID or did you create a new Apple ID? A new Apple ID cannot be used with content that was bought using a different Apple ID.
Changing the email address you use for your Apple ID -
http://support.apple.com/kb/HT5621

Old email address being used in Touch

Similar Messages

Maybe you are looking for