On Ebay when enlarging pictures just go to a blank page -

When I click on the enlarge picture option on Ebay I'm directed to a new screen that is blank apart from header with Firefox logo.
This also happens in AOL email. I have three email addresses, two open mail fine but the other just goes to the blank page as before. These are the only programs I run that this occurs in. When I change to I.E. it runs o.k. Have been useing Firefox for about a year but this started just before Christmas. Tried deleteing Firefox and reloading but still same. Used AVG and Spybot but they haven't found the problem. Probably something very simple but blowed if I can find it.

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]
You can also try "Reset all user preferences to Firefox defaults" on the [[Safe mode]] start window.

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