On my iPhone i am trying to download a song on iTunes and it is asking to answer sercuity question and so I answer them and it saying my answer are wrong what do I do?

I am trying to download music onto my phone and it is saying I need to answer sercurity questions and the questions they are asking I have never answered before therefore I don't know the answers and so when I put the answers I think it is they are wrong I don't know how to fix this I answered the questions twice and so I need help to answer them as I don't want to lock my phone please help me

Not Possible...
Contact iTunes Customer Service and request assistance
Use this Link  >  Apple  Support  iTunes Store  Contact
Good Luck.

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