On my itouch4s, whenever I try to crop photos or play a game while musi is playing in the. Ackground, the screen goes white, and then turns off and back on again? Can the apple store fix this?

I got this just last month for my birthday and it has been doing it since I got it

Try a reset or restore

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TS2570 when i turn on my computer it stays on the grey screen and then turns off by itself. How can I fix that?

when i turn on my computer it stays on the grey screen and then turns off by itself. How can I fix that?

Hi , and a warm welcome to the forums!
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive & clear caches.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
If 10.7.0 or later...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
Hold alt or option key at bootup, do asny boot choices show up?

HT4904 I need to repair my start up disc so I have to start up from installation disc. In doing so, my computer restarts, I hear the mac sound, then a grey screen and then turns off and goes on in this cycle endlessly. Why can't I restart from disc?

I need to repair my start up disc so I have to start up from installation disc. In doing so, my computer restarts, I hear the mac sound, then a grey screen and then turns off and goes on in this cycle endlessly. Why can't I restart from disc?

Booting From An OS X Installer Disc
1. Insert OS X Installer Disc into the optical drive.
2. Restart the computer.
3. Immediately after the chime press and hold down the "C" key.
4. Release the key when the spinning gear below the dark gray Apple
logo appears.
5. Wait for installer to finish loading.

I spilled some pop on the back of my iPad. I cleaned it off and everything seems to be going good but when I play music it will either play with no sound or play then continue with no sound. What can I do to fix this (without being costly, it's a iPad 2)

I spilled some pop on the back of my iPad. I cleaned it off and everything seems to be going good but when I play music it will either play with no sound or play then continue with no sound. What can I do to fix this (without being costly, it's a iPad 2) this happens with other music apps too. Please I need help!

You can try resetting your iPad by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.
Try again to see if the problem persists. If it doesn't work, there isn;t much anyone here can do for you. It may be a physical problem with your speakers.

I am unable to sync all my selected songs to my iphone. The error message is that the computer is not authorized. However, I have authorized the computer and iTunes confirms that. Any ideas what can be done to fix this. My phone is an iPhone 4S.

I am unable to sync all my selected songs to my iphone. The error message is that the computer is not authorized. However, I have authorized the computer and iTunes confirms that. Any ideas what can be done to fix this. My phone is an iPhone 4S.

Were some of the songs purchased from a different itunes account?

My macbook pro loads webpages fine for the first few minutes but after that the internet freezes and will not load anymore webpages. What can I do to fix this?

My macbook pro loads webpages fine for the first few minutes but after that the internet freezes and will not load anymore webpages. What can I do to fix this?

I let Firefox sit on my desktop for about five minutes, and it finall allowed me to use it. That is EXTREEEMELY slow. What is the problem?

HT204266 Words with friends won't open on my IPad, it just shuts back down, what can I do to fix this?

Words with friends won't open on my IPad, it just shuts back down, what can I do to fix this?

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
iOS 7: Help with how to fix a crashing app on iPhone, iPad (Mini), and iPod Touch
http://teachmeios.com/help-with-how-to-fix-a-crashing-app-on-iphone-ipad-mini-an d-ipod-touch/
Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
Delete the app and redownload.
Downloading Past Purchases from the iTunes Store, App Store and iBooks Store
http://support.apple.com/kb/ht2519
 Cheers, Tom

How do I turn off the Genius app in App Store. I've gone to Settings/Privacy/Location Services/System Services then swiped Genius for apps 'off''. Also, I've gone to Settings/ITunes and App Stores/Click on AppleID/View Apple ID and then turn off Genius.

How do I turn off the Genius app in App Store. I've gone to Settings/Privacy/Location Services/System Services then swiped Genius for apps 'off''. Also, I've gone to Settings/ITunes and App Stores/Click on AppleID/View Apple ID and then turn off Genius. Still nothing has worked. I'm still stuck with Genius offering the same apps to me. Mind you, once I click on the App Store there is nothing I can do but swipe left and right. There's absolutely nothing at the bottom of the screen like a features tab, nothing. There is, however, a categories button at the top, but that's it. Irrelevant.

FWIW, I just got off the phone with Apple technical support about this. I use Genuis for creating playlists, so I don't want to disable it, but Apple support confirmed that there is no way to avoid syncing Genius data without disabling Genius altogether. I'd read somewhere else that subscribing to iTunes Match might allow you to avoid this, but that is NOT the case, as I've confirmed, and Apple support has confirmed. For me, it routinely syncs thousands genius of items, so I have to allow a lot of time for my manual syncs.

I can't connect to ad-hoc networks with my iPod touch 4g AND IT ****** ME OFF!! (running firmware 6.1.2) Please fix this extremely annoying issue ASAP!!

I can't connect to ad-hoc networks with my iPod touch 4g AND IT ****** ME OFF!! (running firmware 6.1.2) Please fix this extremely annoying issue ASAP!!

Try:
- Powering off and then back on your router.
- Anything else here
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem

I wiped my Mac book Pro about 45 days by mistake ago and then when I started it up again after my apple ID wouldn't work on anything on my mac i.e. Aps store sign in, I tunes Sign in etc... can anyone help?

I wiped my Mac book Pro about 45 days by mistake ago and then when I started it up again after my apple ID wouldn't work on anything on my mac i.e. Aps store sign in, I tunes Sign in etc... can anyone help? I dont know what to do...
On the itunes store it says error 5002

I had an issue where I had to wipe my mac as well. What you have to do to format the hard drive and reinstall is this:
Restart the computer while holding down the option key. Choose the recovery disc. Find the main hard disc and hit format. Then you can reinstall Lion via the internet, it takes a while though, my computer took 5 hours or so.
For your first question, if you got the family version of office, I believe you have 3 computers you can authorize it on. If you are not sure, look it up in the apple store.
For the second: Time machine would probably be your best option, but I would reccomend restoring from a backup before you were having problems, and restore that one (put new files you need on another external or a digital-online storeage site such as dropbox.) To restore a backup, restart your computer and hold command+R and select "Restore from Time Machine Backup" (for more information go here: http://support.apple.com/kb/HT1427 )
I don't believe tere is anything else you need to do, but I am new to macs, so I may not be the best source, but this is what I have found/have had to do.

My iphone I fell to the ground yesterday, from a height of approximately 1 meter. after this I trailed off, now only turns on when I plug the usb but the apple appears and just turn off and turn back, there is nothing more that I recommend doing?

my iphone I fell to the ground yesterday, from a height of approximately 1 meter. after this I trailed off, now only turns on when I plug the usb but the apple appears and just turn off and turn back, there is nothing more that I recommend doing?

With that behavior you need to take the iPhone to an Apple store genius bar for an out-of-warranty replacement. In the US that is $269 for the iPhone 5.

Hi I've just download os x mavericks 10.9 on my macbook pro the trouble is when i am on the internet my screen goes of it keeps saying put in your password how can i stop this every time the screen goes to sleep

hi I've just download os x mavericks 10.9 on my macbook pro the trouble is when i am on the internet my screen goes of it keeps saying put in your password how can i stop this everytime the screen goes to sleep

I don't know how you received an upgrade for iTunes. You make it sound like it was sent to you. At most your computer will tell you of a new version and you tell it to download it and install it. However, a computer will not do this for a version which is incompatible. iTunes 10.7 came out a few weeks ago but your computer would not notify you and even if it did, 10.7 would refuse to install on your computer. So this part isn't making a lot of sense.
Two ways to get the 'newer version' message. One is to open your library on a computer running a newer version, and then try to open it with an older version. Usually happens when the library is on an external and used with multiple computers. The second way is if you have multiple versions of itunes installed on your computer.
The newest (and likely the last) iTunes for OSX 10.5.8 is iTunes 10.6.3 which has been out for quite a while.
iTunes 10.6.3.25 - http://support.apple.com/kb/DL1575

My iPhone 5s won't charge, unless I plug into the charger and turn it off and back on again? How do I fix this problem?

My iPhone 5s won't charge, unless I plug into the charger and turn it off and back on again? How do I fix this problem?

Try cleaning out the phone's connector. Else take it in to Apple, you have a 1 year warranty.

My ipad is flat and when I plug it in to charge it just repeatedly turns on and then turns off but isn't charging. I tried to plug into itunes but it just goes through the same ritual and can't maintain connection to itunes. What should I do ?

My ipad is flat and when I plug it in to charge it just repeatedly turns on and then turns off but isn't charging. I tried to plug into itunes but it just goes through the same ritual and can't maintain connection to itunes. What should I do ?

1. Reset iPad
2. Try another wall socket
3. Try another cable (make sure it's an original Apple cable)
4. Try another charger (make sure it's an original Apple charger)
5. Clean Lightning port with compress air or new paint brush

TS1363 apple sign shows up and then turns off after a few seconds, and i can not connect to my itunes

apple sign shows up and then turns off after a few seconds, and i can not connect to my itunes

I have the exact same problem trying to use the Remote app on both my iPhone 3gs and iPad 2 with either my Mac or ATV2. My Remote app used to work on my phone - I can't recall if I ever actually used it with my iPad, but when I tried today, I got all the same results as you did (on both iPad, and then iPhone). I was using my ATV2 to play music from iTunes on my Mac and wanted to use the Remote app, but it would not connect to either device no matter what I did.

On my itouch4s, whenever I try to crop photos or play a game while musi is playing in the. Ackground, the screen goes white, and then turns off and back on again? Can the apple store fix this?

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