On new MacPro with Microsoft Office, two email accounts (same server) yet one is fine the other dumps 35,000 emails into inbox. Apple consultants no help. How do I get the 35000 email account fixed?

On new MacPro with Microsoft Office. Two email accounts, same service provider and server, yet one email account is fine and the other dumped the entire server of 35,000 emails into inbox. Need to keep server load for business, but how can emulating server on one account be fixed?

You should clean up your inbox on the server. Log into the account's web interface and move the 35,000 emails out of the inbox into another folder. Why do you need to keep 35,000 emails in the inbox? An email client like OutLook etc. using POP protocol downloads all the inbox emails to your computer.

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I have a brand new macbook with microsoft office loaded. I set outlook as the default mail. i would rather go back to mac mail but can't figure out how to do it. any ideas?

I have a brand new macbook with microsoft office loaded. I set outlook as the default mail. i would rather go back to mac mail but can't figure out how to do it. any ideas?
Thanks for any help
Lou

I have a similar problem: I switched from mac mail to Outlook 2011 as the default client, and want to switch back. Mailto links (eg from browser etc) default to Mail. However, when I try to email a Word document as an attachment, it continues to open Outlook. Outlook has a button in its prefs for making it the default client, but I don't see a way to turn this pref off in either Outlook or in Word.

Topic area: Apple Mail. Question: How do I get the message preview window to display to the right of my list of email messages?

Topic area: Apple Mail. Question: How do I get the message preview window to display to the right of my list of email messages? i.e. to preview whatever message is currently highlighted in the center window list of messages?

At present there is no preference option available to move the preview
pane to right side of the mail window.
Best.

My iphone is broken,and i came to store to change a new one today. When I come home, I found I lost my backup and may be mistake is made during before backup.The information in my previous iphone is really important for me? how can I get the backup back?

my iphone is broken,and i came to store to change a new one today. When I come home, I found I lost my backup and may be mistake is made during before backup.The information in my previous iphone is really important for me? how can I get the backup back?

If you don't have a backup then the only possible solution is to go back to the store and see if they can get your old phone and create a backup of that. I know very often that Apple employees will wipe the returned iPhones clean before shipping them back to wherever they ship them.
When you say your old phone was "broken" does this mean it is dead and won't turn on?
Do you have a Time Machine backup of your computer, or a clone that might have this info on it?
Other than that I hate to say you may be out of luck. Time Machine and/or a cloning program performed regularily will inevitably save your a** in situations like this.
Good luck
PM

I did a backup from my 3G and want to get the backup now on my iPhone 4, but the backup from the old 3G is not shown as an option to configurate. How do I get the information on my new phone?

I did a backup from my 3G and want to get the backup now on my iPhone 4, but the backup from the old 3G is not shown as an option to configurate. How do I get the information on my new phone?

First, back up your old iphone manually:
Disable autosync in iTunes, connect your phone to your new computer and right click on it in the device list and choose backup. iTunes will backup your phone without syncing.
Transfer your purchases the same way, choosing "transfer purchases" this time.
When you connect your old phone for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the phone for the first time.
About backups and what's saved: http://support.apple.com/kb/HT1766
How to back up and restore: http://support.apple.com/kb/HT1414
How to download apps for free again:http://support.apple.com/kb/HT2519
After that, connect your new phone and let iTunes set it up. iTunes will detect the old 3G backup and ask you, if you want to use it to restore the info on your new iphone. If you agree, all settings and data will be present after the process is finished.
This is also explained in this article: http://support.apple.com/kb/HT4137

I downloaded the new Pages and Numbers through my app store but when I open my old documents, it still tells me my 30 day trial is over. How do I get the computer to automatically recognize the new applications?

More information: I have a 3 year old MacBook and had been using "Microsoft for Mac" until last week when I took my MacBook in for some upgrades- including the operating system Lion. I have been unable to use the Word, Excel, etc. programs because they are not supported on the new operating system... and I already used my 30 day trial of iWork when we first purchased the computer. I decided to buy Pages and Numbers through the App Store icon. When I open the Pages and Numbers under my Applications, I can get them to work. However, when I open old documents saved on my computer, they go into the 'old' iWork messages of that my trial has expired. How do I get the computer to automatically recognize that I've purchased Pages and Numbers?

You need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user.
Yvan Koenig has written an AppleScript that removes the files. You can find it on his box.com account in for_iWork'09 > other_iWork'09 items > uninstall iWork '09.zip.

I lost my iTunes library on my pc when the hard drive crashed. None of the data on the drive was recoverable and I did not have a backup. How can I get the music that resides on my ipod nano (4th generation back onto the new hard drive on my pc.

I lost my iTunes library on my pc when the hard drive crashed. None of the data on the drive was recoverable and I did not have a backup either locally or on the cloud. Much of the music is from old vinyl and podcasts which are no longer available.
How can I get the music that resides on my ipod nano (4th generation) back onto the new hard drive on my pc.
I have been reluctant to install iTunes on the new hard drive out of fear that I will lose all the contents on the ipod if I try to synch to the new hard drive.
Help!

No backup is a huge mistake.
You can redownload some itunes purchases in some countries:
Downloading past purchases from the App Store ... - Apple - Support

Two symbols, have same code, yet one behaves erratic. Both stage and symbol timelines used.

Here is a link to the problem site using edge: http://pbpromos.com/test-edge/
Basically, there is a random or erratic behaviour with the symbol/box on the right when you go into and out of it by pressing the button on the bottom which makes it scale out and in. The symbol/box on the left always behaves like it should no matter how many times you press the bottom button scaling it out/in. However, for the symbol/box on the right, it skips animation steps at random times by pressing the bottom buttons. When you first load the page, the right symbol/box scales out/in properly and may take a few times to reproduce the problem. Sometimes you have to try also going in and out of the symbol on the left and then try the symbol on the right to make it show this erratic behavior.
MORE DETAIL:
The symbol all the way to the right ( Merchant Dashboard ) is not behaving like the one on the left. When you go into them with the bottom button, the symbol scales out towards you making it bigger and pushes the symbol on the left out. When you press on the RETURN button on the bottom it should scale back by playing the animation in REVERSE. It does this by playing the stage and symbol timelines in reverse all the way to the start of their respective timelines. This works fine for the right symbol if you try going in and out several times, however, the right symbol behaves eratically when trying to go in and out multiple times. Yet they both have identical code.
If you try going in and out you will see what I mean.
There are three timelines. The stage timeline and the two symbol timelines. To scale out when you press the bottom red button, I play the stage timeline and the symbol's timeline. Here is the code at the stage level triggered by the buttons which are found inside the two symbols:
Right button (CLICK): "DASHBOARD LOGIN"
sym.play("Dashboard");   // Label at the symbol timeline
sym.getComposition().getStage().play("Dashboard");   // Label on the stage timeline
Left button (CLICK): "REDEEM VOUCHER"
sym.play("RedeemVoucher");   // Label at the symbol timeline
sym.getComposition().getStage().play("RedeemVoucher");   // Label on the stage timeline
When the stop(); is reached and the symbols scale out, I display the "RETURN TO MERCHANT AREA" button. When this is clicked this code is executed within the symbols:
sym.playReverse();
sym.getComposition().getStage().playReverse();
Any thoughts would be appreciated.
Here is the link to oam file: https://www.dropbox.com/s/r33fu86779012yn/Adobe-Edge-Test-1.oam

ok, I stand before you, head bowed in humiliation, begging for your forgiveness :-)
I'm not sure what is going on but I found the font problem (or at least it seems so).
Somehow (and I don't know how but I think I've been "duplicating the same folder content each time I start a new page to test and make changes (since the problem, I have been scared to touch anything that WAS working).
Well, it seems that the "duplicated" folder was missing my "CSS" folder in every one!
That explains why, even though the fonts and all the settings in Edge showed everything as being correct - they were; all except the CSS page that loaded the fonts!!!
Again, I humbly apologize - I really do try and find the problem BEFORE posting here; this one just eluded me :-)
James

HT201209 I bought an itune gift card. They took the purchases off my gift card and my registered Visa card. How do I get the money back in my checking account?

I bought an itune gift card. They took the purches I made off my itune card and also off my registered debit card. How do I get my money returned to my debit account?

Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

I have the new ipad. I am in the process of trasferring movies that were not purchased thru itunes from my PC to the ipad. My GB ipad allotment is almost used up. How do I get the remaining movies into the cloud or does it only take itunes videos?

I have the new ipad and I'm trying to transfer videos from my PC to the ipad. My GB allotment is almost used up and I want to utilize some of my free cloud storage. How do I do this or does the icloud only take items purchased thru itunes?

iCloud cannot help you - it's not a storage device, but primarily a syncing and backup service. You have to decide which videos to put on your ipad as you cannot add more memory to it.

IPhone 4 in recovery mode after failed update with most recent software (3/25/13), I only have the past 30 days worth of photos and my contacts in iCloud, how do I get the rest of my pictures off of my phone? I have read the apple article already.

Basically headline says it all, my phone is in recovery mode following a failed update through the phone and I want all my photos back. I have already read the "iOS: Unable to Update or Restore" and it indicates that when restoring through iTunes, you lose all data on the phone. I have checked my iCloud (I am a Windows7 user so uploading does not happen automatically, as I unfortunately just figured out) and it only will upload my past 30 days of photos and contacts, inline with what I've read about the cloud only storing 30 days of your past data. I really would like to get all of my photos off of my phone, I had photostream activated and most were in that stream. Is there anything I can do? I don't know what operating system is on there currently, but I have always updated my phone succesfully until today when this happened, so I'm assuming whatever is most up to date until today is the OS it has. Thank you!

When your phone is in recovery mode, it's like it crashed. The only way that you can get it out of recovery mode is by restoring, and this erases all your data as well.
You can believe what you wish by "reading all over the internet". This is Apple's technical support forum. We do know what we're talking about.
since you have very important photos on your phone, why haven't you been importing them to your computer as soon as possible after taking them? This is how the phone is meant to be used. Keeping critical data on only a device which can be easily stolen, dropped and broken is just plain foolish. Also, did you not back up your phone (as you should be doing with any computer) before attempting any operating system update? As you've now just painfully learned, updates do not always go as planned.
I'm sorry for your data loss, but let this be a very important lesson. BTW, when was the last time you backed up your computer? I'm sure you have important data on your computer. Hard drives WILL fail.

HT1727 My old computer is dead, but I copied many of my CDs on to it, and I assumed into my iTunes library. A lot of the songs are on my shuffle, and many of the CDs are lost/scratched/just plain gone from my life. How do I get the songs on the new lapt

Why are these songs not all in the magical musical cloud?

follow the steps given here...
Syncing to a "New" Computer or replacing a "crashed" Hard Drive

HT3819 my kids got new ipads and I set up an apple id for each; how can I get the songs and apps we have already purchased for them from my apple id onto their new devices

I understand that home sharing requires all devices to have the same apple id to access music, apps, books, etc.
However, is there a way for my kids to share songs on separate apple ids so we don't have to buy 3 copies of the same song for our family?

Turn on computer.
Open itunes.
Connect a device.
Select what you want to sync.
Sync
Repeat for the otehr device

I've just purchased an iPad 3, 4th edition. I have been using a PC with Microsoft office xp and would like to sync. My emails, contacts, word docs, photos, music now and in the future. What are my best options? Also, can icloud be used with my PC.

I've just purchased an iPad 3, 4th edition. I have been using a PC with Microsoft office xp and would like to sync. My emails, contacts, word docs, photos, music now and in the future. What are my best options? Also, can icloud be used with my PC.

FYI
Complete guide to using iOS 6
http://howto.cnet.com/ios-6-complete-guide/
Guide to Built-In Apps on iOS
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/guide-to- built-in-apps-ios
You can download a complete iOS 5 iPad User Guide and iOS 6 iPad User Guide here: http://support.apple.com/manuals/ipad/
Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
Apple - iPad - Guided Tours
http://www.apple.com/ipad/videos/
Apple iPad Guided Tours - Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
http://www.youtube.com/watch?v=YT2bD0-OqBM
http://www.youtube.com/watch?v=ROY4tLyNlsg&feature=relmfu
http://www.youtube.com/watch?v=QSPXXhmwYf4&feature=relmfu
How to - Articles & User Guides & Tutorials
http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
You can download this guide to your iPad.
iPad User Guide for iOS 5
http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
 Cheers, Tom

I redeemed my $25 itunes gift card on a new account with no email address how do I get the credit on my regular itunes account?

I got a $25 itunes gift card and tried to redeem it on my regular itunes apple ID account and I had a message saying the code was invalid so I made a new account and redeemed it on that account but it doesnt have a valid email address and I cant even remember what it was how do I get the credit from wherever it is onto my regular itunes apple ID account?

Qauzzy, The credit was applied to the account you used at the time you redeemed the card. There is no way to transfer the credit to another account.
You might as well just spend the $25 on the new account, and then stop using it and go back to your regular account..
For future reference, do not start a new account just because you have a problem with the code. Rather, follow the suggestions in this document: iTunes Store: Invalid, inactive, or illegible codes

On new MacPro with Microsoft Office, two email accounts (same server) yet one is fine the other dumps 35,000 emails into inbox. Apple consultants no help. How do I get the 35000 email account fixed?

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