On start up my mac book pro shows a white screen with a folder with a ? in it then switches to the apple symbol with the loading bar under it but it freezes about half way any ideas
My mac book pro on start up shows a white screen with a folder with a question mark in it then switches to the apple symbol with the loading bar under it but it freezes about half way. Only started to have problems since upgrading to yosemite any ideas.
I do hope you have recent backup, because it look like your hard disk is failing. You can start up in Recovery Mode, and run Disk Utility to see if the disk can be fixed: OS X: About OS X Recovery - Apple Support
Similar Messages
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On start up my Mac Book Pro shows a white screen with a spinning wheel. I have tried starting up with the Snow Leopard disk - all I get is a blue screen. I guess that this is a major repair job??????
If you have the exact same problem - take the computer to an Apple store or an AASP. Whichever is more convenient for you. If you have AppleCare call them!
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My mac book pro has a white screen and won't start up
My Mac book pro has been running slow, so I thought I would shut down and reboot. It wouldn't reboot past a white screen and an apple logo. I have rebooted several times and after an hour or so it still won't go any further. Any suggestions?
Howdy Lowana42,
Welcome to Apple Support Communities.
It sounds like your MacBook Pro has a startup issue that is causing it to only display an Apple logo. Try the suggestions in the article below, they will resolve most issues like this one.
How to Troubleshoot iSight
I hope this helps,
-Jason -
My mac book pro retina has white screen after login in both users !!!! Don't know what to do
It was working fine till night.
Next morning I tried to log in and white screen appears. Cant see anything except cursor.
I have been getting message of " start up disk is full" from last week or so.
Please let me know if anybody knows how to resolve it!!!
ThanksWelcome to Apple Support Communities
You need more free storage. If your Mac is frozen, hold the Power button until it turns off.
Then, hold the Shift key while your Mac is starting to start in safe mode. Safe mode will allow you to access into Mac OS X and delete or move data, so you can use Mac OS X in normal mode again.
After logging in, the only thing you have to do is to look for files in your user's folders and delete or move them to an external drive. You can also see what categories are taking more space in > About this Mac > More Info > Storage.
When you have finished, restart and see if you can log in -
When turning on my mac book pro it displays a screen with apple logo and begins loading a loading bar, after this continues to show loading circle however has been like this all day still no different. Tried turning it on and off however still same!
... then run Disk Utility, Repair Disk.
Also:
Resolve startup issues and perform disk maintenance with Disk ...
Mac troubleshooting FAQ: start-up woes
How To Fix Common Mac Startup Problems
Mac Stalls on Gray Screen at Startup - Troubleshooting Mac Startup ... -
My neighbour's Mac Book Pro shows up as discoverable in my Bluetooth list on my iPad Air. How can I block her Bluetooth device? How can I prevent her pairing with my device? I need Bluetooth to stream music on my Bose system. Thanks!
If your device is discoverable, the other BT device would try (I am not sure if that would be successful). If it was, it would appear in your system preferences>Bluetooth.
Take a look at this re: security:
http://support.apple.com/kb/PH10786
This is from another Apple article:
Use Bluetooth
You can wirelessly transfer files between computers—even Mac to PC—using the Bluetooth File Exchange utility. You can even browse selected devices and retrieve files remotely. For extra security, you can stipulate that only trusted devices be allowed to connect to your Mac, and 128-bit over-the-air encryption is also available
Barry
P.S. Since I have not had the issue, I have not researched this before. Thank you for making me look into BT security
Message was edited by: Barry Hemphill -
Why does Mac Book Pro show your mac os z startup disk has no more space available for application memory
Why does Mac Book Pro show your mac os z startup disk has no more space available for application memory
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My iPhoto doesnt allow me to place more photos, says that the space is full but my mac book pro is new (less than 2 weeks) and I only got 500 photos, what should I do?? the computer is almost empty
Apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Since only one option can be run at a time start with Option #3, followed by #4 and then #1 as needed.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
1 - download iPhoto Library Manager and launch.
2 - click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option.
4 - In the next window name the new library and select the location you want it to be placed.
5 - Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT -
When i turn on my macbook a box appears telling me i need to restart my computer (in different languages) and in order to do so i have to press on the off button for a lil while. Even after doing this the same box appears and it never restarts correctly. This box appears every single time. I rarely turn my computer off. I just place it on sleep mode and restarts it only when i get prompted to. I brought it to genius and they couldnt figure out what the problem is so i was told it needed to be shipped to get fixed. I didnt have anything backed up. All i want saved are the pictures because i went to 2 events where i was the assigned photographer and i didnt get to save it to an external memory. Genius said that when shipped i cant give instructions like make sure to save the pictures and if they are unable to, call me if they should go on with the process. I was wishful thinking that to fix the problem they might not even have to touch the pictures memory part. I brought my MBP back home hoping it will miraculously starts and id be able to back it up but now all it does when i turn it on is the screen remains gray with the apple symbol and the circle timer below. The screen stays this way even if i leave it on for hours. Please help me fix this!!! cant i really specify to the technicians at apple to please make sure not to erase the pictures? Is there no other way to turn on my mac? I only need it to work ones.
There is no limit to the number of times you can re-install Office on the same computer.
You can activate by telephone:
The last paragraph is the relevant bit -
I have a 15 inch mac book pro running osx 10.5.8. I recently moved to Florida and switched to Comcast (the only option). Now when I access my bank website, I can get past the login to my account page but the data is permanently unavailable. The bank says no one else has this problem. Everything is up to date as far as software is concerned. . .I just update anything that comes up. I have not had this problem with this computer anywhere else and I am not having a problem with any other website. I have the problem with both Safari and Google Chrome.
Harden your Mac against malware attacks
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I have a new mac book pro System Version: OS X 10.9.4 just one week old. When i play games using chrome the mac gets super hot and in the middle and the bottom. I had to return a mac last week because of this and got a new one replaced. But it still
I ran the diagnostics suggested in Macbook Pro Running Slow and Overheating, High kernel_task CPU Usage. Results below. Any help would be great.
System Version: OS X 10.9.4 (13E28)
Kernel Version: Darwin 13.3.0
Boot Mode: Normal
Model: MacBookPro11,1
USB
Dell USB Optical Mouse (Dell Inc.)
System diagnostics
2014-09-20 PluginProcess spin
2014-09-20 PluginProcess spin
2014-09-20 iTunes spin
2014-09-22 PluginProcess spin
2014-09-22 PluginProcess spin
2014-09-25 PluginProcess spin
2014-09-26 Google Chrome spin
2014-09-26 Google Chrome spin
User diagnostics
2014-09-20 CalendarAgent crash
2014-09-22 DashboardClient crash
Kernel messages
Sep 26 17:21:23 IOPPF: Sent gpu-internal-plimit-notification last value 4 (rounded time weighted average 4)
Sep 26 17:21:35 IOPPF: Sent cpu-plimit-notification last value 5 (rounded time weighted average 5)
Sep 26 17:21:35 IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 3 (rounded time weighted average 3)
Sep 26 17:21:35 IOPPF: Sent gpu-internal-plimit-notification last value 3 (rounded time weighted average 3)
Sep 26 17:21:47 IOPPF: Sent cpu-plimit-notification last value 8 (rounded time weighted average 7)
Sep 26 17:21:47 IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 3 (rounded time weighted average 3)
Sep 26 17:21:47 IOPPF: Sent gpu-internal-plimit-notification last value 3 (rounded time weighted average 3)
Sep 26 17:22:01 IOPPF: Sent cpu-plimit-notification last value 5 (rounded time weighted average 7)
Sep 26 17:22:01 IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 2 (rounded time weighted average 3)
Sep 26 17:22:01 IOPPF: Sent gpu-internal-plimit-notification last value 2 (rounded time weighted average 3)
Sep 26 17:22:21 IOPPF: Sent cpu-plimit-notification last value 10 (rounded time weighted average 9)
Sep 26 17:22:21 IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 4 (rounded time weighted average 3)
Sep 26 17:22:21 IOPPF: Sent gpu-internal-plimit-notification last value 4 (rounded time weighted average 3)
Sep 26 17:22:34 IOPPF: Sent cpu-plimit-notification last value 8 (rounded time weighted average 8)
Sep 26 17:22:34 IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 5 (rounded time weighted average 5)
Sep 26 17:22:34 IOPPF: Sent gpu-internal-plimit-notification last value 5 (rounded time weighted average 5)
Sep 26 17:22:47 IOPPF: Sent cpu-plimit-notification last value 6 (rounded time weighted average 6)
Sep 26 17:22:47 IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 5 (rounded time weighted average 5)
Sep 26 17:22:47 IOPPF: Sent gpu-internal-plimit-notification last value 5 (rounded time weighted average 5)
Sep 26 17:23:01 IOPPF: Sent cpu-plimit-notification last value 7 (rounded time weighted average 7)
Sep 26 17:23:01 IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 5 (rounded time weighted average 5)
Sep 26 17:23:01 IOPPF: Sent gpu-internal-plimit-notification last value 5 (rounded time weighted average 5)
Sep 26 17:23:12 IOPPF: Sent cpu-plimit-notification last value 6 (rounded time weighted average 6)
Sep 26 17:23:12 IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 5 (rounded time weighted average 5)
Sep 26 17:23:12 IOPPF: Sent gpu-internal-plimit-notification last value 5 (rounded time weighted average 5)
Extrinsic daemons
com.adobe.fpsaud
Extrinsic agents
com.google.keystone.user.agent
launchd items
/Library/LaunchDaemons/com.adobe.fpsaud.plist
(com.adobe.fpsaud)
Library/LaunchAgents/com.apple.FolderActions.enabled.plist
(com.apple.FolderActions.enabled)
Library/LaunchAgents/com.apple.FolderActions.folders.plist
(com.apple.FolderActions.folders)
Library/LaunchAgents/com.google.keystone.agent.plist
(com.google.keystone.user.agent)
Startup items
/Library/StartupItems/TuxeraNTFSUnmountHelper/TuxeraNTFSUnmountHelper
Extrinsic loadable bundles
/Library/Internet Plug-Ins/Flash Player.plugin
(com.macromedia.Flash Player.plugin)
/Library/PreferencePanes/Flash Player.prefPane
(com.adobe.flashplayerpreferences)
/Library/PreferencePanes/Tuxera NTFS.prefPane
(com.tuxera.ntfs.mac.prefpane)
Library/Address Book Plug-Ins/SkypeABDialer.bundle
(com.skype.skypeabdialer)
Library/Address Book Plug-Ins/SkypeABSMS.bundle
(com.skype.skypeabsms)
User login items
iTunesHelper
Google Chrome
Restricted user files: 45
Elapsed time (s): 75 -
i have a new mac book pro System Version: OS X 10.9.4 just one week old. When i play games using chrome the mac gets super hot and in the middle and the bottom. I had to return a mac last week because of this and got a new one replaced.The issue still remains
I ran the diagnostics suggested in Macbook Pro Running Slow and Overheating, High kernel_task CPU Usage The results are below.
System Version: OS X 10.9.4 (13E28)
Kernel Version: Darwin 13.3.0
Boot Mode: Normal
Model: MacBookPro11,1
USB
Dell USB Optical Mouse (Dell Inc.)
System diagnostics
2014-09-20 PluginProcess spin
2014-09-20 PluginProcess spin
2014-09-20 iTunes spin
2014-09-22 PluginProcess spin
2014-09-22 PluginProcess spin
2014-09-25 PluginProcess spin
2014-09-26 Google Chrome spin
2014-09-26 Google Chrome spin
User diagnostics
2014-09-20 CalendarAgent crash
2014-09-22 DashboardClient crash
Kernel messages
Sep 26 17:21:23 IOPPF: Sent gpu-internal-plimit-notification last value 4 (rounded time weighted average 4)
Sep 26 17:21:35 IOPPF: Sent cpu-plimit-notification last value 5 (rounded time weighted average 5)
Sep 26 17:21:35 IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 3 (rounded time weighted average 3)
Sep 26 17:21:35 IOPPF: Sent gpu-internal-plimit-notification last value 3 (rounded time weighted average 3)
Sep 26 17:21:47 IOPPF: Sent cpu-plimit-notification last value 8 (rounded time weighted average 7)
Sep 26 17:21:47 IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 3 (rounded time weighted average 3)
Sep 26 17:21:47 IOPPF: Sent gpu-internal-plimit-notification last value 3 (rounded time weighted average 3)
Sep 26 17:22:01 IOPPF: Sent cpu-plimit-notification last value 5 (rounded time weighted average 7)
Sep 26 17:22:01 IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 2 (rounded time weighted average 3)
Sep 26 17:22:01 IOPPF: Sent gpu-internal-plimit-notification last value 2 (rounded time weighted average 3)
Sep 26 17:22:21 IOPPF: Sent cpu-plimit-notification last value 10 (rounded time weighted average 9)
Sep 26 17:22:21 IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 4 (rounded time weighted average 3)
Sep 26 17:22:21 IOPPF: Sent gpu-internal-plimit-notification last value 4 (rounded time weighted average 3)
Sep 26 17:22:34 IOPPF: Sent cpu-plimit-notification last value 8 (rounded time weighted average 8)
Sep 26 17:22:34 IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 5 (rounded time weighted average 5)
Sep 26 17:22:34 IOPPF: Sent gpu-internal-plimit-notification last value 5 (rounded time weighted average 5)
Sep 26 17:22:47 IOPPF: Sent cpu-plimit-notification last value 6 (rounded time weighted average 6)
Sep 26 17:22:47 IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 5 (rounded time weighted average 5)
Sep 26 17:22:47 IOPPF: Sent gpu-internal-plimit-notification last value 5 (rounded time weighted average 5)
Sep 26 17:23:01 IOPPF: Sent cpu-plimit-notification last value 7 (rounded time weighted average 7)
Sep 26 17:23:01 IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 5 (rounded time weighted average 5)
Sep 26 17:23:01 IOPPF: Sent gpu-internal-plimit-notification last value 5 (rounded time weighted average 5)
Sep 26 17:23:12 IOPPF: Sent cpu-plimit-notification last value 6 (rounded time weighted average 6)
Sep 26 17:23:12 IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 5 (rounded time weighted average 5)
Sep 26 17:23:12 IOPPF: Sent gpu-internal-plimit-notification last value 5 (rounded time weighted average 5)
Extrinsic daemons
com.adobe.fpsaud
Extrinsic agents
com.google.keystone.user.agent
launchd items
/Library/LaunchDaemons/com.adobe.fpsaud.plist
(com.adobe.fpsaud)
Library/LaunchAgents/com.apple.FolderActions.enabled.plist
(com.apple.FolderActions.enabled)
Library/LaunchAgents/com.apple.FolderActions.folders.plist
(com.apple.FolderActions.folders)
Library/LaunchAgents/com.google.keystone.agent.plist
(com.google.keystone.user.agent)
Startup items
/Library/StartupItems/TuxeraNTFSUnmountHelper/TuxeraNTFSUnmountHelper
Extrinsic loadable bundles
/Library/Internet Plug-Ins/Flash Player.plugin
(com.macromedia.Flash Player.plugin)
/Library/PreferencePanes/Flash Player.prefPane
(com.adobe.flashplayerpreferences)
/Library/PreferencePanes/Tuxera NTFS.prefPane
(com.tuxera.ntfs.mac.prefpane)
Library/Address Book Plug-Ins/SkypeABDialer.bundle
(com.skype.skypeabdialer)
Library/Address Book Plug-Ins/SkypeABSMS.bundle
(com.skype.skypeabsms)
User login items
iTunesHelper
Google Chrome
Restricted user files: 45
Elapsed time (s): 75 -
Whenever I try to log in to my Gmail account, the page redirects for a loooong time, then says that it won't load properly, and that the problem may be caused by not enabling cookies, but I have them enabled. Any idea what the problem might really be?
I did think about that and if I have to I will do that, however there are about 50 songs. I have closed and reopened iTunes several times and I am sure that I have the latest version. It fails right away but I can click on the cloud download icon and download the song that it failed on ... therefore it is not that song "or any one song" causing the issue. Any ideas?
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I hav e a Mac Book Pro it turns on and I can see the apple symbol on the screen and their is a little circle on the bottom that keeps going in circles but nothing else is happening I can't see any programs or anything on the screen. I press the buttons on the keyboard but nothing is responding what can I do?
Greetings Jonathan,
Follow this article step by step. It is very comprehensive and covers this behavior: http://support.apple.com/kb/TS2570
Hope that helps! -
HELP! I had iPhoto on my mac, for some reason it was not responding or damaged. down loaded a new version but can't find my photos. any ideas please. I thought once on the mac always on the mac.
Sorry but we need details to help
What version of the OS do you have? What has changed since iPhtoo worked?
What exactly is the problem - you say "it was not responding" - You downloaded a new version (what version)" -you can't find yoru photos" none of which is helpful
look in your applications folder - is there an Iphoto application there? If so get info and report the version
Look in the picures folder - is there an iPhoto library there? If so exactly (including exact error messages) happens if you double click on it?
what else can you tell us that might help us assist you?
LN
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