One time Data Download??

Hi All,
 I'm a Smartphone philistine so bear with me please.
I have an annoying problem with my Nokia N8.
Some Apps require a one time download which always seems to be 252.50kb. However when I am prompted to allow the one time download it proceeds with the installation, the phone completes the download then switches to "Installing" and finally the installation fails.
Anyone know how I can get this download via an alternative method? and exactly what it is?
Not sure what info would be helpful so I have listed everything I am aware of.
Also the phone refuses to upgrade to Symbian Belle as this just fails each time but that is for another time.....
Phone info.
Release
Symbian Anna
Software Version
022.014
Software version date
2011-07-05
Custom Version
022.014.210.09
Language set
022.014.01.01
Product Code
059C0T6
Model
N8-00
Type
RM-596
Browser version
7.3
Flash Version
4.0
Java version
2.2
Thanks in advance for any suggestions.
TTFN
John.

If you are unaware, a reset requires you to wipe the phone. First connect the phone to PC and run Nokia Suite, do a backup, but only Contacts, Calendar and Notes NOTHING ELSE !! A full backup and restore will reinstall any issues you may have . Then disconnect phone and dial *#7370# followed by the pass key 12345 if rquired. The phone will restart and be like a new phone. Now before doing any setting up at all, re-connect to computer via usb and check for updates with Nokia Suite, install the latest available software and then restore your Contacts and set up the phone manually . You will then have a 'new' phone.
Good Luck
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