Online number...lost?

I signed-up for a skype online number but did not immediately put money on the account. The system indicated that the online number was reserved for me for 90 days (verified when I logged out and tried to choose that number again).
Anyway, less than 2 months later I am trying to put money on the account, but I can't find the number. It doesn't appear as 'extend or reactivate' like the FAQ says.
How do I get back to it? If its gone, no great loss, but I'd like to keep that number.
Thx

Hello,
Please file with Customer Support.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Similar Messages

Lost online number

l was checking today my online number and just realized that the number is not working. I checked my dashboard and NO TRACE OF IT!
Maybe I bought for an account I don't remember? Cannot think of anything. Our company has several skype accounts, checked all of them, but nothing.
How can I check if an online number is still live? Or who registered it? Get it back?
Please help me!

I have a similar problem with a lost then cancelled credit card that happened when I was off line. I need to retrieve and revive that number. I have put a new card in place

I lost my online number

I ordered online number but i lost it, how can i find it?

You lost it? In the top left of your sceen there is the word Account click it. Then once your on the Account page there is a tab called online number. Click it.

Lost my online number? Where is it?

I've used my Skype Online Numer for my business for years and now it is no longer connected to my Skype profile. How do I retrieve it? I may have miss a subscription payment and then it disappeared. HELP??????

your Online Number should be reserved for you for a period of 90 days after the service ended
Regards,
Neil

Help please with online number!

I ordered an online number yesterday and i had activated the called id and i had to call my job from that online number to activate my account with my job and i couldn't because the caller id was not working! i need help very quickly because i have a short time frame to do this call that i have to make from the online number and my job has to see that i am calling from that number!!! it said in my notification when i got the number that it was ready to use and that the caller id was on.....Please help as fast as you can!!! (i deactivated my number after it wasn't working because i didn't want to be charged $60 for something that i couldn't even use! but, i can reactivate it again if i can get it to work or if someone can help me!)
EDIT : title/message case changed.

Report to police along with serial number. Change all your passwords.
These links may be helpful.
How to Track and Report Stolen iPad
http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
Reporting a lost or stolen Apple product
http://support.apple.com/kb/ht2526
Report Stolen iPad Tips and iPad Theft Prevention
http://www.stolen-property.com/report-stolen-ipad.php
How to recover a lost or stolen iPad
http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
How to Find a Stolen iPad
http://www.ehow.com/how_7586429_stolen-ipad.html
Apple Product Lost or Stolen
http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
Oops! iForgot My New iPad On the Plane; Now What?
http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
How to Find Your iPad Serial Number
http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
 Cheers, Tom

Cancel online number but it doesn't show on my pro...

I recently paid for a 3 mo. subscription for my online number, but this number will not be good for me anymore. I want to cancel this one and get a new one, but it doesn't show on my profle! It shows that I do not have any online number! Please help!! Thank you in advance for all the help you can provide.
Edit: My Skype login is NOT Gothic. I was already logged in my account and suddenly they asked me for a new user name (???). Please, please, help. I'm really lost here... My Skype account is kariellesamstad. I really need to see the number I paid for in August 12, 2012 in order to cancel it and get a new one. I really appreciate all your help. Thank you.

Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
-Griff W.

Call Forwarding with Online Number

Can I get skype online number and forward call to my phone in India?
As if someone calls skype online number his call can be answered at my India Mobile or Phone.
Is this possible?

I contacted Skype some months ago about this issue they said if you have a Subscription if it's covered under your subscription (for example calls to the US & Canada unlimited) and make a call on skype it will be covered.
I don't have the email or lost it somewhere as it's months old but basically that's what it says.

Online number NOT WORKING almost 3 month!

I don't understand this snail or not exist Skype "service"
Will someone of Skype fix it, fully refund me + compensating for the long term of mall-service that I've purchased (1 year subscription the 5th time!)
Trying to get help/support from Skype, giving the feeling of getting lost in a deep deep Forest.
I launched a question regarding a month ago... Nothing, none, zip. No one refers to that.
http://bit.ly/zT3uux
Looks that Skype has deep pocket and no service or at least a BAD & uncomfortable service. :-\
Looking forward for swift rehabilitation of this.
Ami Shachar

Are you getting a busy when you call? If so please try this:
First check your privacy settings are set to ''Allow calls from anyone''.Then change them to "Allow SkypeIn calls from Only people from my Contacts List".Save and wait for 5 minutes.Log out from your Skype account and log back in. Change settings back to "Allow calls from Anyone". Save and wait for 5 minutes.Log out from your Skype account and log back in.
If not, please explain what is happening when you call this Online Number.
About Me You can also use a IP Camera as your camera for Skype video Example Instructions

Can two people access the same online number at th...

Me and my dad share the same online number for friends and colleagues to call us, but it seems that the calls that come through to me are ad-hoc whilst my dad gets every call on his system. I just wondered if this is because 2 systems are trying to access the same online number?
Thanks

Enter the SN where?

How can I move an online number from one Skype acc...

I managed to get an online number but bought it for the wrong Skype account - is there any way I can get it transferred across to a different Skype account?

It's not possible to transfer products from one account to another. But you can request a refund and purchase a new number for the correct account.
https://support.skype.com/en-gb/faq/FA297/How-do-I-request-a-refund

My Online number seems to have disappeared Help

I have an online skype Uk number but in the last couple of days people have told me they get a message saying to say it is not a valid number. I tried myself calling my UK online number from Italy and got a message to say the area code is not valid (0115 code)
Can someone tell me what's happening to my online number?
Can someone give an email address to contact customer service to resolve this issue, (please don't give me the usual links to skype FAQ that lead to nothing, even going through all the rubbish when I actaully type in the query it doesn't give me an option to submit the email) as I have paid for an online number that as far as I am aware is still a valid as I have received no notification that is due to expire. I just want I direct email address to customer service.
Why is it that people with no payment plan have no longer acess to the online chat support?
Yours truley
very annoyed & looking for an alterantive to skype

can I have a reply Can I have a direct email address for customer service

Online Number isn't showing up on people's caller ...

Is there any way to fix this? My online number works because I recently paid for it and it expires May 20.
I know the number works because when I call myself, it rings but displays the "unkown number" problem.
Let me know if there's a way to solve this please.

Update on this issue. I had another support chat:
... (me)
Hi, My Online Number Caller ID shows up when the call is received on a mobile phone, but not on a BT landline (in the UK). My Online Number area code is Cambridge (01223) - is it possible Caller ID would work with BT if the Online Number area code was a different area, like London (020)?
... (support)
If caller ID isn’t displaying, it’s possible caller ID isn’t supported by the local telecommunication provider for the country you are calling. Caller ID is passed along with a call, from Skype through the local telephone companies, up to the mobile or landline number you dialled. If one of the links in the chain does not support caller ID properly, a default number or no number at all will be displayed instead. In most countries, caller ID is supported by the local providers and the number should display as normal. However, there are a few countries where caller ID can be less reliable or it does not work at all.
... (support)
Thank you for waiting. Upon checking this. We the Online Number is currently not supported in BT landlines. We are currently working with the providers so that we can provide our services to most of our clients across the globe. We understand the inconveniece this have cause and we apologize for this. We thank you for your patience and understanding while we work to make Skype even better.
... (me)
Thanks. When will Caller ID work with BT landlines?
... (support)I cannot guarantee a specific time, but we're working on it. Is there anything else I can help you with today?
... (me)
Please escalate this issue. In the UK, BT has 15.8 million landline customers. Sype Online Number in the UK is useless for business until Caller ID works.
... (support)
Will do.
... (me)
Thanks. Can I copy some of this information to the forum for others to read?
... (support)
Yes you can.

Can I use a current number as my online number?

Hello!
I'm interested in setting up an online number for my business, and I already have a phone number being used as my work number. If I could switch my current number to the online number, that would be amazing so that I don't have to change my number. Is that possible? Thank you!

Hi
I have to same question.
In Holand there is one company called Priority but that's
taken over by my isp UPC sadly.... so the're not helping me out i think...
Pfffff
Skype -> land line porting??? Possible?

My online number is in use by another user

I only just bought an online number 3 days ago and it seems to be in use by another company already. What can I do. Can I change my number please

I have the same problem, I bought an online number, yesterday. Now I wanted to try if it's working and I get other people on the phone, while in the account settings this number is written??!!!

My Online number is not showing to the phone I am ...

When I am calling to any other phone using skype, my online number is not showing in the CLI of that phone.
But When I call to my Online number, I can receive calls in my skype.
This is happening after I extended my Online number.

nilaydiya wrote:
When I am calling to any other phone using skype, my online number is not showing in the CLI of that phone.
But When I call to my Online number, I can receive calls in my skype.
This is happening after I extended my Online number.
It is possible that the Caller ID settings got wiped out when you extended your Online Number. This is, unfortunately, something other users have reported. I'm sorry it happened to you.
To reset your Caller ID settings, log into your Skype account here on the Skype web site. Use the "Account" link at the top of this page, and enter your Skype name and password. Then you can access your Caller ID settings, and select your Online Number to - once again - be your Caller ID.
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

Online number...lost?

Similar Messages

Maybe you are looking for