Online Shared Review does not work

Hi
I have just bought Acrobat 9 Pro (which costs a fortune!) and am rather disappointed with a few things. I'll ask about one of them to start with.
I have created a PDF and sent it to a collaborator for shared review, who does not have Acrobat but does have Adobe Reader. She is not a member of acrobat.com, but is not offered to join during the process.
She can download the file and open it with Adobe Reader (showing the extended toolbar) but cannot connect to the server. A message states that she is probably disconneted from the internet, but this is not true.
She is allowed to work offline and then email the document with her comments, but this is not what I want. I want comments to stay online for other reviewers to see.
She had Adobe Reader 8 so downloaded and installed Adobe Reader 9 but this did not solve the problem. The message however changed slighty to: "The shared review location on share.acrobat.com could not be written to, or the server has run out of disk space".
Anyone knows what could be the problem?
Thank you
Isabel

Hi,
Yes, I am getting all the questions and answers that are being posted in the forum. it goes to the junk mail and I have to clean it every day, because there are so many problems with the new Adobe, and people send so many emails. Do you know how I can stop this? Thanks a million.
Here is an example:
BigDog. Like Ramón mentioned, Adobe is a company not an application so it would help to know what application you are using and what version number you have. Also, what exactly are you doing when you get that error (please give step by step details).
The more info you can give, the better chance you have of getting a solution.

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Servlet Cors.java
<pre><nowiki>--------------------------------------------------------------------------------------
package example.cors;
import java.io.IOException;
import java.util.Enumeration;
import javax.servlet.Servlet;
import javax.servlet.ServletConfig;
import javax.servlet.ServletException;
import javax.servlet.http.HttpServlet;
import javax.servlet.http.HttpServletRequest;
import javax.servlet.http.HttpServletResponse;
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* @see HttpServlet#doPost(HttpServletRequest request, HttpServletResponse response)
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pageEncoding="ISO-8859-1"%>
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String url_ctrl="http://localhost/cors/ping";
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node.innerHTML = node.innerHTML + "<br>" + message;
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document.getElementById("buttontest2").value=buttontest2_label;
</script>
</body>
</html>
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The button will create a cross site request (Use the control key to disable this, i.e. no cross site request)
Sending POST to URL: http://localhost:8081/cors/ping
onreadystatechange=2, status=0, statusText=
onreadystatechange=4, status=0, statusText=
responseText=
***** error occured=[object ProgressEvent]
Response from web service=''
Here is the HTTP traffic produced:
HTTP REQUEST
OPTIONS /cors/ping HTTP/1.1
Host: localhost:8081
User-Agent: Mozilla/5.0 (Windows NT 5.1; rv:13.0) Gecko/20100101 Firefox/13.0.1
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Language: en-us,en;q=0.5
Accept-Encoding: gzip, deflate
Connection: keep-alive
Origin: http://localhost
Access-Control-Request-Method: POST
Access-Control-Request-Headers: content-type,x-pingother,x-requested-with
Pragma: no-cache
Cache-Control: no-cache
POST /cors/ping HTTP/1.1
Host: localhost:8081
User-Agent: Mozilla/5.0 (Windows NT 5.1; rv:13.0) Gecko/20100101 Firefox/13.0.1
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Language: en-us,en;q=0.5
Accept-Encoding: gzip, deflate
Connection: keep-alive
X-PINGOTHER: pingpong
Content-Type: application/xml; charset=UTF-8
X-Requested-With: XMLHttpRequest
Referer: http://localhost/cors/client/test.jsp
Content-Length: 75
Origin: http://localhost
Pragma: no-cache
Cache-Control: no-cache
<?xml version="1.0" encoding="UTF-8" standalone="yes"?><hello>Today</hello>
HTTP RESPONSE
HTTP/1.1 200 OK
Access-Control-Allow-Origin: http://localhost
Access-Control-Allow-Methods: POST, GET, OPTIONS
Access-Control-Allow-Headers: CONTENT-TYPE,X-PINGOTHER,X-REQUESTED-WITH
Access-Control-Max-Age: 3600
Content-Type: text/plain;charset=ISO-8859-1
Allow: GET, HEAD, POST, PUT, DELETE, TRACE, OPTIONS
Content-Language: en-CA
Content-Length: 0
Date: Wed, 11 Jul 2012 17:50:10 GMT
Server: WebSphere Application Server/7.0
HTTP/1.1 200 OK
Content-Type: application/xml
Content-Length: 62
Content-Language: en-CA
Date: Wed, 11 Jul 2012 17:50:10 GMT
Server: WebSphere Application Server/7.0
<?xml version="1.0"?>
<hello>This is a wrapped message</hello>
--------------------------------------------------------------------------------------</nowiki></pre>

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HHello
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http://support.apple.com/kb/ts2972
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