Open portal from a link in Word

Hello,
I currently have a strange issue.
First the scenario: I have a SP17 portal, inside the portal I have an ITS (6.20) iView running an EWT. Inside this EWT I have the option to click a button which opens a Word document in a new Window. Inside this Word document I have a link that links back to the portal looking something like: http://portal.domain.com:50000/irj/portal?navigationtarget=...
So basically I have 3 windows:
1. Original portal window
2. Word opened from portal and hence runs in the same session
3. New window showing new portal content and also runs in same session
All these three windows runs in the same session and hence share the same MYSAPSSO2 cookie.
If I do this on a computer with Office 2000, clicking the link in Word just opens a new window and showing what I want in the portal. With the same user in window 3 as in window 1.
If I use Office 2003, the portal presents the user with a portal logon page. But now the strange things happens. If the user presses F5 in this new window (window 3) the user gets directly access to the content, as supposed.
How do I get rid of this annoying and unnessecary logon page? Usermanagement is pretty much left as default, and all iViews and roles uses the "default" authentication scheme.
Best regards,
Thomas Mouritsen

Hi Thomas,
At least this kind of issues with office documents has a long history. Even if the exact scenario you are describing is not listed, check out SAP note 549610 - maybe it helps also in your case.
Another approach to understand what happens is to use some tool like HTTPWatch to see what's the difference between the first and the second (refreshing) request to window 3.
Anyhow, I wouldn't wonder if that helps to understand the problem - but not to solve it. But in this case, just open an OSS message with your gathered knowledge about the issue and maybe the note given above will be extended...
Hope it helps
Detlev

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