Opening word document with linked PPT inside

Hi everybody,
this is an error occuring using KM functionality, which could also be cause by the local Microsoft environment, but perhaps anybody knows this ...
We are using EP 6.0.2.4.8 with CM 6.0.2.4.6
In several KM navigation iviews we have linked folders from a file system repository with word documents inside. Users have problems opening the word documents which have powerpoint files linked inside the document. The powerpoint files are not embedded, but linked and shown as object (not as symbol or hyperlink).
This means: word document is openened via http://<portal>/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/<folder>/<file>.doc
The PPT linked inside leads to
<fileserver>\<share>\<file>.ppt
In some user environments (depending on local security policies(?) and local user/word options) word tries to automatically refresh the linked objects and then word crashes with an exception.
So far, a Microsoft problem, but:
when I copy the same word document to a simple IIS webserver an open it, the file is opened properly ...
Is this problem known somewhere? As it is a local application error, I do not get any error in the portal logs ...
Best regards,
Martin

Hello,
Thanks for your answer. Since I work at a customer's office, I couldn't reply before because it took me some times to perform the tests.
I tried to embed the images in Word before importing the document into Robohelp 8. The problem remains. RH creates the images into a new folder (and names the images "image001", "image002", and so on). Therefore, the link with the original images is lost.
So, if we modify the image linked to the Word document, we are obliged to apply the same changes in the images created by RH.
The idea would be to have only one image folders used both by RH and Word so that if we change our images, the changes apply in all our files.
This option was available in RH x5.
Best Regards,
Isabelle

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