Opens but encounters a problem and closes

initially had a problem with after reinstalling iTunes that ITunes Library.itl could not be read because of newer version. However, after following matt00's instructions to re-create the library and playlists, it did not work.  I then followed instructions http://support.apple.com/kb/TS5376?viewlocale=enUS emailed to me from the Apple Store in Norwich (UK) to uninstall the following in order...
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
and then reinstall iTunes ...Now iTunes opens without access to my library and attempting to open iTunes store only 'encounters a problem' and closes after I send Windows the requested report.  How do I get iTunes to work properly?
Regards
Ian Cockayne

If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT) as you start iTunes, then going to Edit > Preferences > Store and turing off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
Assuming we're talking of the same issue (there are several) it seems to be a problem with this build of  iTunes affecting a small number of users. It is as yet unclear exactly why, or how to fix completely.
tt2

Similar Messages

Maybe you are looking for

  • Gspeed ES Pro RAID keeps disappearing from Mac, have to re-initialize!

    UPDATED VERSION: MAC PRO KEEPS LOSING CONNECTION TO RAID DRIVE. After 9 months of organizing a documentary film edit on an external RAID drive (12TB, Raid 0. Yes, I have 2 layers of backup), I purchased the PNY Nvidia Quadro 4000 video card for the p

  • MPEG-2 option missing from Adobe Media Encoder (ver7.2.0.43)

    Hi all, Having an issue getting the MPEG-2 option for our Creative Cloud installation, specifically in Media Encoder's presets. The following steps were recommended on another Adobe forum addressing this issue: 1.Uninstall Adobe Premiere Pro or the C

  • Table compare

    hi all, i have a dought of comparing two tables , i have two internal tables , in one internal table i am fetching data from ztable and other from the standard table. then i need to compare both the record and perform some task based on true and fals

  • HT2490 Mac shows me MobileMe where iCloud is supposed to be

    On my system Preferences my Mac shows me MobileMe where iCloud is supposed to be. I want to connect my Mac with my iPhone and everything says that I should go to System Preferences/iCloud, so how do I fix this?

  • My Mac is REALLY messed up. Please Help!

    Okay; my Mac has been showing signs of age for a while now, but since the March Security Update, it's completely gone to ****: iTunes, Mail, Software Update, and other apps will not launch at all. I've tried verifying and repairing the disks with the