ORA-01102 unable to mount the database in exclisive mode

Hi !
My system run on oracle 10g R2 Windows 32 bit and I have configured 2 databases in data guard on the same computer. The primary database "smartbk" start very well but the standby database is not able to mount; when I issued the startup mount command I ge he error ORA -01102 unable to mount the database in exclisive mode.
Can someone help please!!!

Because your database is standby database, so you can not use startup mount,
try this
sql>startup nomount;
sql>alter database mount standby database;

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