ORA-20001: The printing engine could not be reached because either the URL

Hi all,
created a report and tried to have a pdf report
using this link
http://www.oracle.com/technology/obe/apex/apex31nf/apex31rpt.htm
when i did a sample with apex.oracle.com
it is working fine.
but in my site
when i click the print button i am getting an error
<div id="report_4897903101326173_catch"></div><pre>report error:
ORA-20001: The printing engine could not be reached because either the URL specified is incorrect or a proxy URL needs to be specified.</pre>
Using : Oracle-Application-Server-10g/9.0.4.0.0 .
Oracle-HTTP-Server.
I am working on Remote server. How to find whether the printserver is configured or not?
Is there any query to check it out?
can any one please help? I really need to get this work.
bye
Srikavi

hi guys . i have the same problem and i dont know how to fix it . I use APEX on my PC and i just install BI Publisher 10.1.3.2.1 and made the settings in APEX as follows:
Print Server : Advanced (requires BI Publ...)
Print Server Protocol: HTTP
Print Server Host Address: http://192.168.1.2/ ---> IS THIS MY HOST ? when i start the BI Publisher Server the address is" http://192.168.1.2:9704/xmlpserver"
Print Server Port :9704
Print Server Script: /xmlpserver/convert
Now when i click PRINT and choose to open or save it on my pc inside the document ( word/html ) it gives me error "ORA-20001: The printing engine could not be reached because either...".if its PDF i can open it becouse of some problem.Sorry for my english i hope you uderstand what im trying to say.thx in advance

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