Oracle Retail and Siebel Customer Order Management

Looking into a solution to handle Franchisee ordering.
Customer currently has Oracle retail to handle supplier purchase orders and PeopleSoft to handle the accounts payable. They currently have a custom built tool to handle franchisees.
Would Siebel Customer Order Management interface well with Oracle Retail, in terms of merchandising and supplier purchase order consolidation? Does anyone have any suggestions?
Thanks.

Not being able to answer all of your questions, however if I do understand ok your question re. 'standalone', there should be no need for setting up EBS if you already have Oracle Retail RMS/RPM - there is a direct, standard, feed from RPM to ORPOS. You may like to check the Oracle Retail merchandising integration guide, it does have a chapter on RMS/RPM - ORPOS/BO/CO integration.
Best regards,
Erik

Similar Messages

Adding Inventory functionality to a custom Order Management Menu

We have custom menus set up to limit access for users. We currently have a user that needs the 'Move Order' functionality from the Inventory module. This user does not have access to any inventory functionality. I would like to add the 'Move Order' submenu to a custom order management menu she does have access to. Would this work as anticiipated or would this introduce issues in one or both modules? Thanks.

Hi,
There should be no issue if you add the proper submenu. You may also need to add some functions which could be relevant to this submenu for accessing it properly from the custom responsibility.
I would suggest you try this on test instance first, then move it to your production environment.
Regards,
Hussein

Oracle 11i and Siebel 7

I did not see an answer from previous posts.
Is there an integration kit, API, or other tool that would allow us to use Oracle 11i as our ERP system and Siebel 7 as our CRM system?
It's imperative that we be able to integrate the two.
Thanks,
Kelly

Hello,
A small correction to what Francois said:
The last version of Forms 11gR1 (11.1.1.6) is certified with java 1.7.
Regarding your last 2 questions:
3) Is our version of forms still supported?
No.
4) If so when does the support end?
Check metalink note:
Oracle Forms/Reports Certification Reference (Doc ID 1050790.1)
Right now the only supported versions are:
11gR1(versions 11.1.1.4 and 11.1.1.6)
11gR2
Regards,
Alex
If someone's answer is helpful or correct please mark it accordingly.
Edited by: AlexDiniasi on 18.09.2012 18:51

Integrating Oracle Portal and Siebel with OAM

Sorry for the prob. straightforward question (just getting my feet wet with OAM)
We would like to configure Oracle Portal so that when users login into Portal and click on the link to launch Siebel they are not prompted with a password again.
We have the integration to OAM working for both Portal and Siebel seperatly, but we launch Siebel from within Portal we are then prompted for a password again.
Can someone please point me in the direction of how to configure OAM so that Siebel will reconize the portal cookie and not prompt for a password again.
Thanks
Karl

Please Install IIS WebGate at Siebel Server. Enable the WebGate by logging to Control Panel-> Administrative Console--> ISPAI Filters--> Add the WebGate Location.
Check the webgate status by below URL
http://<FQDN>/access/oblix/apps/webgate/bin/webgate.dll?progid=1
Thanks,
Ajay Babu Pentela

BAM - Siebel Order Management demo

Hi,
I am at a large Telco customer and I am urgently looking for a demo of ‘BAM with Siebel’ for Order Management. Where can I find such a demo? It could a recorded video demo or a VM instance that I could run would be fantastic. Please point me in the right direction.
I have visited this URL:
http://www.oracle.com/technology/products/integration/bam/collateral/samples11g.html
However I am unable to download any file it only downloads ‘index’htm’ am I missing a trick?
Many Thanks,
Nitin

Hi Payal,
Thank you for your response.
I was also looking for options for BAN -> Siebel integration, i.e what are the options to allow Siebel users to view alerts and notifications sent by BAM do we a) Embed the BAM view in Siebel b) allow BAM to create Activities within Siebel for Siebel end users to pick up and action? Any viewlet around this would also be tremendously beneficial, what would your recommendation be around the approach for this?
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Nitin

Session broker and custom conversion manager

I'm having some problem using session broker and a custom conversion manager. I just moved from using single session to using a session broker in the sessions.xml. I'm using a custom conversion manager as shown in this tech. tips URL
http://www.oracle.com/technology/products/ias/toplink/technical/tips/customconversion/index.html
Here's my conversion manager set up code -
public class JpmiConversionManagerSetup extends SessionEventAdapter
* During the pre-login event the new MyConversionManager must be installed
* @see oracle.toplink.sessions.SessionEventAdapter#preLogin
* @param event
public void preLogin(SessionEvent event) {
ConversionManager cm= new JpmiConversionManager();
ConversionManager.setDefaultManager(cm);
event.getSession().getLogin().getPlatform().setConversionManager(cm);
My session broker manages 2 sessions. In sessions.xml for one session I have the <event-listener-class> entry where I need some conversion, another session I don't have any such entry as I don't need any conversion.
Now when I try to run a named query using session broker the conversion part blows up, throws a ConversionException. Any idea? Do I need to configure the session broker instead of session in the preLogin or anything like that?

I think sessions editor is not available in 10.1.3dp4 yet. So I have to write the sessions.xml by hand. But the parser throwing me an error saying that <session-broker> is not allowed in sessions.xml.
SessionLoaderExceptions:
org.xml.sax.SAXParseException: <Line 41, Column 18>: XML-24534: (Error) Element 'session-broker' not expected.
     at oracle.xml.parser.v2.XMLError.flushErrorHandler(XMLError.java:415)
     at oracle.xml.parser.v2.XMLError.flushErrors1(XMLError.java:284)
     at oracle.xml.parser.v2.NonValidatingParser.parseDocument(NonValidatingParser.java:302)
     at oracle.xml.parser.v2.XMLParser.parse(XMLParser.java:199)
     at oracle.xml.jaxp.JXDocumentBuilder.parse(JXDocumentBuilder.java:155)
     at oracle.xml.jaxp.JXDocumentBuilder.parse(JXDocumentBuilder.java:111)
     at oracle.toplink.platform.xml.xdk.XDKParser.parse(XDKParser.java:160)
     at oracle.toplink.platform.xml.xdk.XDKParser.parse(XDKParser.java:190)
     at oracle.toplink.tools.sessionconfiguration.XMLSessionConfigLoader.loadDocument(XMLSessionConfigLoader.java:191)
     at oracle.toplink.tools.sessionconfiguration.XMLSessionConfigLoader.loadDocument(XMLSessionConfigLoader.java:151)
     at oracle.toplink.tools.sessionconfiguration.XMLSessionConfigLoader.load(XMLSessionConfigLoader.java:88)
     at oracle.toplink.tools.sessionmanagement.SessionManager.getSession(SessionManager.java:364)
     at oracle.toplink.tools.sessionmanagement.SessionManager.getSession(SessionManager.java:331)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:324)
Any idea how to or where to write sessions broker in sessions.xml for 10.1.3dp4???

Oracle Retail Merchandise Financial Planning and RPAS

Hi, i'm new with Oracle Retail and ORACLE RPAS. I would like ton know the best way to backup RPAS or if RPAS support Real Application Cluster or something like that.
We will install Oracle Retail Merchandise Financial Planning component and i would like the best architecture to do it.
Regards

Question:
What makes up the added value in OR MerchandiseAnalytics over ORDW?
Both offer extraction layer, staging layer, datamart layer, aggregate layer, OBIEE + prebuilt reports.
I want to know how the fact extraction layer on ORMS etc. is done using ODI. Unfortunately I see no CDC/Streams approach, that we have chosen to use for our extensions to the ORDW datamodel. Is the extraction logic more or less a rebuild of the good old Pro*C DWI programs?
Some points:
- More products have been connected to ORMA, additional to RMS: ReIM, ReSA, ORMFP, ORPM.
- ORMA has had an technology update for the ETL, from OR-only's custom RETL to the more general Oracle ODI (formerly Sunopsis).
- Is it the promised/future integration of one set of conformed dimension reused and shared over all other to-be OR analytics products? (Like Marketing, Planning, Supply Chain, Stores).
- ORMA offers 'Dashboards' - may be straightforward to make in RDW-OBIEE?
- ORMA offers multiple timeviews, where base RDW only offers AsWas (SCD2) - bsiness users may appreciate the AsIs view, and PIT.
Cherio,
Erik
Edited by: ErikYkema on May 25, 2011 10:38 PM
According to the RMS13.2 release notes (http://download.oracle.com/docs/cd/E12448_01/rms/pdf/rms_rfm_br/132/rms-132-rn.pdf), RETL and all RETL based interfaces to ORDW are desupported from 13.2!
“Discontinued Support for Oracle Retail Data Warehouse (RDW) Interfaces
A new analytical application is in development. Because of this strategic decision, support for interface between Oracle Retail applications and Oracle Retail Data Warehouse has been discontinued for Oracle Retail 13.2 releases. Oracle Retail Extract, Transform, and Load (RETL) extract scripts for RDW are not supported for use with Oracle Retail 13.2 applications and databases.”
That makes things a lot clearer!

Status in order management

hi
when i read the oracle material i saw these many statuses in header and lines of order management.I request some one in this forum to explain when each statuses occurs or give us some link for reference.
The below is the list
Order Header Statuses
Following is a list of all possible statuses assigned to an order header.
• Active
• Awaiting Invoice Interface - Incomplete Data
• Awaiting Invoice Interface - On Hold
• Awaiting Start Date
• Booked
• Cancelled
• Closed
• Customer Accepted
• Draft
• Draft - Customer Rejected
• Draft - Internal Rejected
• Draft Submitted
• Entered
• Expired
• Internal Approved
• Internal Rejected
• Invoice Interface - Complete
• Lost
• Offer Expired
• Pending Customer Acceptance
• Pending Internal Approval
• Submitted
• Terminated
• User Working
Order Line Statuses
Following is a list of all possible statuses assigned to an order line.
• Awaiting Export Screening
• Awaiting Fulfillment
• Awaiting Invoice Interface - Incomplete Data
• Awaiting Invoice Interface - On Hold
• Awaiting Invoice Interface - Partially Interfaced, RFR Item
• Awaiting Invoice Interface - Pending Complete Delivery
• Awaiting Invoice Interface - RFR Item
• Awaiting Invoice Interface - Unexpected error
• Awaiting Payment Assurance - On Hold
• Awaiting Payment Assurance - Receipts Not Assured
• Awaiting Receipt
• Awaiting Reprice - Invalid setup
• Awaiting Reprice - On reprice line hold
• Awaiting Reprice - Pricing error
• Awaiting Reprice - Unexpected error
• Awaiting Return
• Awaiting Return Disposition
• Awaiting Shipping
• Awaiting Supply
• BOM and Routing Created
• Booked
• Cancelled
• Closed
• Completed Export Screening
• Config Item Created
• Customer Accepted
• Data Error Export Screening
• Draft
• Draft - Customer Rejected
• Draft - Internal Rejected
• Draft Submitted
• Entered
• Fulfilled
• Interfaced to Receivables
• Internal Approved
• Internal Rejected
• Inventory Interfaced
• Invoice Interface - Not Applicable
• Lost
• Offer Expired
• PO-Created
• PO-Partial
• PO-Received
• PO-ReqCreated
• PO-ReqRequested
• Partially Interfaced to Receivables
• Payment Assurance - Complete
• Payment Assurance - Incorrect Data
• Pending Customer Acceptance
• Pending Internal Approval
• Picked
• Picked Partial
• Preprovision
• Preprovision Failed
• Preprovision Requested
• Preprovision Succeeded
• Production Complete
• Production Eligible
• Production Open
• Production Partial
• Provisioning Failed to update Transaction Details
• Provisioning Rejected
• Provisioning Requested
• Provisioning Successful
• Provisioning in Error
• Released to Warehouse
• Reprice - Complete
• Reprice - Not Applicable
• Returned
• Scheduled
• Shipped
• Supply Eligible
• Supply Open
• Supply Partial
• Third Party Billing Failed
• Third Party Billing Requested
• Third Party Billing Succeeded
Regards
sudharshan

Hi Sudharshan,
Probably this link will explain you to the most
http://oracleappsdna.com/2011/07/sales-order-line-status-flow/
Also any status codes are part of some lookups. You can get a bit more information of the status in Lookup Description.
Thanks,
Shailender

Why is the customer order form not showing up in my email box?

I am using Forms Central and the customer order request is not showing up in my email box. I understood this to be a function of the order form. Why is the information only showing up on the report, but, no emails being received?

Hi,
I believe you are referring to the email notification that you receive via email once someone has filled out and submitted the form.
Please take a look a this post and see if the instructions explained there help you resolve your issue: http://forums.adobe.com/message/5696674
If this does not help you resolve the issue, please share the form to [email protected]
Information on how to share the form: http://forums.adobe.com/docs/DOC-2462
Thanks,
Lucia

Custom Order of Pictures not accepted

Hi to all!
It happen to me now on a regular basis. After ordering and pre-editing of newly imported files in my first 'neutral' project I drag them in groups into other existing projects. Now I would expect that the new pictures will than appear at the bottom of the project, in the same order they were placed before.
But often the new motives are mingled with the older pictures, and all my ordering before was useless, and has to be redone. Also it seems that some pictures simply don't like to be placed beside certain other particular pictures, and simply popping away from each other. Only in a kind of labyrinth game I can bring them staying side by side.
I always using the 'custom' setting in the browser, no other order like image date, rating etc.
does anybody experience similar behavior? Or did I simply overlooked anything? The big advantage of Aperture as organizing tool is hereby for me a bit reduced.
Any ideas?

I won't address the workflow that you've chosen, but others may question the idea of starting images off in one project and then moving them to another...
That said, I think one straightforward way to accomplish what you want is to:
1) Import photos into your "neutral" project
2) Create one or more albums in that project to hold your reordered images
3) Perform the reordering +within the album+
4) Drag the images at the project level from your neutral source to your destination project
5) Drag the album from the neutral to destination project
The images will have been migrated from the neutral to the destination project, and your custom ordering will be preserved inside the migrated album.

Customer Order in MRP

I created a customer(XD01)
Account Group: Customer (general)
created a sales order (VA01)
Req.delivery date: 24/04/2010
added the material and saved..... No issues
Finished product strategy group 10. Run MRP (MD02) and found Customer Order w/ reference to Sales Order I created.
Now, how to fulfill the order? Req. type is 'Sales from stock' and stock available is Zero. What is the general procedure for creating stock in this scenario?

Dear ,
Check the following :
1.Sales Order should not be blocked -Goto Status Header or Select the line item and double click -Goto Status -It should be Credit relase.Otherwise , perform VKM3 to release the order
2.Now while carrying out MD02 , please select the following indicator -
Process Indicator : NETCH
Create Purchase Req Indicator : 2 -so that it will create planned order for finsihed good and PR for dependent based on the stock and shortage
Delivery Schedule Indicator : 1 ( in case if u do no have any delivery schedule )
MRP List : 3
Planning Mode : 3
Lead Time Scheduling Indicator : 2
Tick the check box : Diplay before Save . and Execute
3.Make sure -Finished good should have proper MRP Type -PD,Procurement Type : E where as dependent should have Procurement Type : F
Please try and revert back
Regards
JH
Edited by: Jiaul Haque on Mar 27, 2010 7:46 AM

What is a custom order iMac?

Hi everyone..
I'm trying to work out the difference between a stock model and a custom order iMac.
Essentially are all choices available through the Apple Store a 'stock model'
Or does Apple mean that the lowest possible specification is classified as 'stock' and
once you change anything to the better option available on the Apple Store, it becomes custom?
There doesn't seem to be enough choice for it to be truly classified as custom hence why I want to
make sure
-Frankie

once you change anything to the better option available on the Apple Store, it becomes custom?
Yes, that's it!
Sure, doesn't seem custom, but the new iMacs are terrible or impossible to take apart & upgrade for the most part, they're now mostly disposable computers.
If it were me, I'd look for a 2011 Refurb honestly.

Creation of PO's from Oracle Order Management

Required Business Scenario
Customer orders are received via the internet and imported into Oracle Order Management via an open interface table. The customer orders are processed by Oracle OM and converted to Purchase Orders which are then sent to suppliers (as no stock is held at our site). Goods are then shipped directly to the customer by the supplier. We take a commission for the service offered.
Problem
As we take a commission for the service described above, the value of the Purchase Order will be different to the value of the original order received via Order Management, however Oracle Purchasing does not allow you to place a Purchase Order on a percentage basis terms. (we will take a small commission as a percentage of the value of the original order meaning the value of the Purchase Order will be slightly less than the value of the original order). The following scenario attempts to explain the situation:
Order received via Oracle Order Management
5 units @ $20 = $100
Purchase Order created from above order (required scenario)
5 units @ $19.70 = $ 98.5
Our commission @ 1.5% = $ 1.5
Has anyone encountered this scenario before? If so I would appreciate assistance in how to resolve this issue. How can we create a Purchase Order from the order received via Order Management which will have a different value and allows us to take a percentage as commission?
Thanks
null

I came across your email on Oracle AppsNet. My company has the
exact same requirement. Did you ever receive any replys related
to this issue? If so would you be so kind as to forward them to
me? Thanks.
Required Business Scenario>Customer orders are received via the internet and imported into Oracle Order Management via an open
interface table. The customer orders are processed by Oracle OM
and converted to Purchase Orders which are then sent to
suppliers (as no stock is held at our site). Goods are then
shipped directly to the customer by the supplier. We take a
commission for the service offered. >Problem >As we take a
commission for the service described above, the value of the
Purchase Order will be different to the value of the original
order received via Order Management, however Oracle Purchasing
does not allow you to place a Purchase Order on a percentage
basis terms. (we will take a small commission as a percentage of
the value of the original order meaning the value of the
Purchase Order will be slightly less than the value of the
original order). The following scenario attempts to explain the
situation:>Order received via Oracle Order Management>5 units @
$20 = $100>Purchase Order created from above order (required
scenario)>5 units @ $19.70 = $ 98.5>Our commission @ 1.5% = $
1.5>Has anyone encountered this scenario before? If so I would
appreciate assistance in how to resolve this issue. How can we
create a Purchase Order from the order received via Order
Management which will have a different value and allows us to
take a percentage as commission?>Thanks >null

Is Paypal a supported Payment Method in Oracle Order Management?

Hi there -
Has anybody implemented Paypal as payment method for Oracle Order Management?
We are on 11510 and looking to add Paypal as payment method apart from existing Credit Card, ACH etc.
I found a very old (2008) note on metalink that says there is an enhancement request for this.
https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&doctype=HOWTO&id=351691.1
We use Paymentech as payment processor.
Let me know...
1. If it's supported with Oracle 11510
2. Anyone has any experience implementing it.
thanks,
Edited by: techy on Oct 25, 2010 12:56 PM

Hi Stephen-
First of all thanks for your response.
Please note that I am not talking about using Paypal as payment processor (similar to Paymentech) but I am talking about using "Paypal" payment method for getting payments from your customers.
As per my brief understanding, I know that Paypal too provides payment processing functionality where I can get my customer Credit Card, bank accounts etc. validated through paypal tool (I think it's call payflow pro similar to paymentech).
Again, we are on 11510 right now so R12 functionality may not be useful for us.
Also, we have already integrated and been using paymentech for payment processing for Credit Cards, ACH etc within 11510. There is no issue about that.
I hope this is clear.
Edited by: techy on Oct 25, 2010 2:42 PM

Oracle Order Management/Shipping - Kewill (Export Complaince) Integration

Hi All,
Any one has done integration between Oracle Order Management/Shipping - Kewill (Export Complaince).
We would like to check customer inforamtion and shipping inforamtion using Kewill (Export Complaince).
This is export Complaince requirement and want to validation inforamtion at order booking time and before shipment.
We don't want to use any third party application.
Thanks
Ravi

Thanks Chris,
I have done Oracle E-Business Suite Order Management/Shipping - Kewill Export Complaince integration using Oracle's Web services.
Now i can do customer check realtime and put order on hold.
Thanks for your response.
--Ravi Triipathi
[email protected]
[email protected]

Oracle Retail and Siebel Customer Order Management

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