Oracle user for backup tool

Hello,
I´m with some doubts regarding an error that I´m facing right now. We need to setup a RMAN tool for we can do backup of our SAP system (with Oracle Database) but it show me the following error when I insert the user name PRDADM ( which is the <sid>adm).
I don´t know which user we need to use at this stage and which privileges it needs to work and make the backup action of this oracle database.
This is the error:
This user account does not have the privileges that are required to log on to the Oracle database.
In SQL Plus I checked which users I have in dba_users and this is the output:
SQL> select username from dba_users;
USERNAME
OPS$SAPSERVICEPRD
OPS$PT\PRDADM
OPS$PT\SAPSERVICEPRD
OUTLN
OPS$PRDADM
SAPR3SHD
DBSNMP
SYSMAN
SAPR3
OPS$LISES1001\SAPSERVICEPRD
MGMT_VIEW
OPS$LISES1001\PRDADM
OPS$ORAPRD
SYS
SYSTEM
DIP
TSMSYS
Can you help me please. Can you tell me which user I need to use?!
Kind regards,
samid raif

Hello samid,
Try this...
In Symantec tool (Backup Exec) you have to insert the following information:
In "Database Access" tab, you must use an OS user with the required privileges which are described in the following article from Symantec:
http://www.symantec.com/docs/TECH63665
In "Oracle" tab you need to add which oracle db instance you want to connect and also you need to insert an oracle user! For this I would suggest you to create a specific user for this backup procedure (<orauser>):
create user <orauser> identified by <orauser password>;
Then you need to add the required privileges for this oracle user, which are mentioned in the following article from Symantec:
http://www.symantec.com/docs/TECH82892
Now I guess you have all you need to run a backup without problems!
Kind regards,
João Dimas

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