Oracle Workflow Manager not working

hi
I have a problem concerning Oracle Workflow Manager.
When I access Oracle Workflow Manager,all workflow system are down e.g (Notification Mailers,Agent Listeners,Service Components,Background Engines,Purge and Control Queue Cleanup).
I tried several alternatives but was not successful.
I really need your help because we are going life in 2 weeks time?
Regards
James

Hi,
Please refer to this document.
Note: 378281.1 - How Does One Verify The Notification Mailer Is Functioning Properly?
https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=378281.1
Regards,
Hussein

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0000: 00001: 5 1035 01 00 120 3 .....
[Raw read]: length = 18
0000: EA 35 E7 8F 7F DB C0 01 000C 1 68 2A 24D EA 35 E 71C 8 F0B 7F 8DB0 C
0 DF 5 A0C 68 2A .54..D. ...h*M....Z
0010: F4 29 ......5 .)
RMI TCP Connection(2)-THIAGO_REMOTEMANAGER_IP, READ: TLSv1 Alert, length = 18
Padded plaintext after DECRYPTION: len = 18
....0..h*M0
000010: 01 : 10C0 0 BCF D 840 DF CD 02 5 A55 6 EF4 29 C
..A 00 E5. 08 E8 EC.Z 5C .)1
9 ......Un......\.
0010: 81 4E .N
RMI TCP Connection(2)-THIAGO_REMOTEMANAGER_IP, RECV TLSv1 ALERT: warning, close_notify
RMI TCP Connection(2)-THIAGO_REMOTEMANAGER_IP, called closeInternal(false)
RMI TCP Connection(2)-THIAGO_REMOTEMANAGER_IP, SEND TLSv1 ALERT: warning, description = c
lose_notify
Padded plaintext before ENCRYPTION: len = 18
0000: 01 00 E1 43 9E 6C 4E BF 97 10 03 BA 29 1A 01 EA ...C.lN.....)...
0010: 08 30 .0
RMI TCP Connection(2)-THIAGO_REMOTEMANAGER_IP, WRITE: TLSv1 Alert, length = 18
[Raw write]: length = 23
0000: 15 03 01 00 12 0A F7 B7 14 70 18 A0 2C 05 E3 21 .........p..,..!
0010: 4E D0 27 26 FE 6E F3 N.'&.n.
RMI TCP Connection(2)-THIAGO_REMOTEMANAGER_IP, called close()
RMI TCP Connection(2)-THIAGO_REMOTEMANAGER_IP, called closeInternal(true)
RMI TCP Connection(2)-THIAGO_REMOTEMANAGER_IP, called close()
RMI TCP Connection(2)-THIAGO_REMOTEMANAGER_IP, called closeInternal(true)
I write into Telnet command and into telnet connection I write one command called +'EHLO something'+ to write and check a message from OIM-Server to RM-Server using SSL_port
-->telnet THIAGO_REMOTEMANAGER_IP 12345
[oracle@xxxxx~]$ telnet THIAGO_REMOTEMANAGER_IP 12345
Trying THIAGO_REMOTEMANAGER_IP...
Connected to THIAGO_REMOTEMANAGER_IP (192.xxx.xxx.xxx).
Escape character is '^]'.
EHLO THIAGO
then you will see something like this:
[Raw read]: length = 5
0000: 45 48 4C 4F 20 EHLO ****
RMI TCP Connection(3)-OIM-IP, receive SSL message
RMI TCP Connection(3)-OIM-IP, WRITE: TLSv1 true, length = 2
[Raw write]: length = 7
0000: 15 03 01 00 02 02 0A .......
RMI TCP Connection(3)-OIM-IP, called closeSocket()
RMI TCP Connection(3)-OIM-IP, called close()
RMI TCP Connection(3)-OIM-IP, called closeInternal(true)
but as I said, first the telnet should be ok. If not, take a look into your firewall rules and let us know.
I hope this helps,
Thiago Leoncio

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