Ordered 32" Sony TV - Delivery Question

Hello, I ordered a 32" Sony tv in one of your local stores, paid for it in cash at the store and I am I having it shipped to my house. Item was not available in the store. The clerk at the store said the delivery guy would inspect and install the TV to make sure it wasn't damaged in transit. Is this correct?
Also, what must I do, and what can I expect from the delivery guy if the item is damaged, i.e. cracked screen?
Is there a proceedure to follow?
Thanks.
Rick

Hello atomicsmurf,
Congratulations on your new TV! I know how excited I get whenever new technology comes into my home. I hope you get many years of enjoyment from it!
Using the information you provided when you signed up for Best Buy Unboxed, I was able to locate your order. While what you were informed in store is true if your product is delivered by Best Buy, your TV is shipping to you via UPS, so setup of your TV ill not be provided. Should your TV arrive in unsatisfactory condition, you may return it to your local store for a return or exchange.
I hope this helps. I'm very grateful that you wrote to us.
Regards,
John|Social Media Specialist | Best Buy® Corporate
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For a Sales order, what is Actual Delivery Date to Customer?

Hi Experts,
I am an ABAP consultant. In a particular report, for a Sales order I am asked to display:
‘Delivery Create Date (LIKP-ERDAT)’,
‘PGI Date’,
‘Requested Delivery Date (VBAK-VDATU)’ and
‘Actual Delivery Date to Customer’.
And in addition, I also have to show:
‘No: of days between Order Create Date to Delivery Create Date’,
‘No: of days between Delivery Create Date to PGI Date’,
‘No: of days between Requested Delivery Date to Actual Ship Date’ and
‘No: of days between Order Create Date to Actual Ship Date’.
I’ve searched SCN for similar questions but I couldn’t get clarity. I’ll be very grateful if somebody can explain me how to find the ‘Actual delivery date to customer’ and what is the difference between this date and ‘Billing date’. Also, please explain, the difference between ‘Delivery Create Date’ & ‘PGI’?

Hi Rashmith,
It seems the report is related to delivery. Below is the explanation for the different terms you mentioned in your question.
Delivery Create Date (LIKP-ERDAT)---- when a delivery is created with or without reference of an order system writes the date of creation time of creation and created by in the header data. Creation of delivery does not means that goods are dispatched. There are many steps further after a delivery is created before goods are dispatched. For example I have created an order, created delivery on 01.01.2014; delivery date will always be 01.01.2014.
PGI Date (LIKP-WADAT_IST)------ Post goods issue date is the date on which goods move out of the company to carrier. This is the last step of delivery. When delivery is created system derives different dates of planning; at this stage it will determine the planned PGI date (LIKP-WADAT) and when actual PGI happens system writes the date in LIKP-WADAT_IST which is actual goods issue date.
Requested delivery date (VBAK-VDATU)------When order is created for a customer he asks for a material, a quantity and a date on which he wants the goods. This date on which customer wants the goods is called requested delivery date. Based on the requested delivery date system will check feasibility of delivering the goods on the requested delivery date based on the delivery scheduling.
You can get the RDD based on the below logic.
Input the delivery number in VBFA-VBELN and VBFA-VBTYP_V and get VBFA-VBELV.
Input VBFA-VBELV in VBAK table and get the value of VDATU.
Actual Delivery Date to Customer-----Actual delivery date is Actual post goods issue date (LIKP-WADAT_IST). This is the date on which goods are issued to the customer and customer is liable for billing for the goods dispatched.
Difference between the Actual delivery date (Actual goods issue date) and billing date.
Normally as per standard SAP, once goods are moved out of the company customer is liable to be for billing for the goods dispatched. So by default in standard SAP system copies the actual goods issue date (LIKP-WADAT_IST) as billing date (VBRK-FKDAT) irrespective of the date of creation of the invoice (If delivery is goods issued on 01.01.2014 and billing document/invoice is created today i.e. 14.04.2014, system by default will take 01.01.2014 as billing date). And this is the correct practice.
However if you want the current date as the invoice creation date instead of the actual goods issue date we can control it by copy controls feature given in SAP.
So based on the copy controls setting, it may be different from the actual goods issue date/ actual delivery date.

No order was found for delivery 0000014019 /000100

Hi All,
Iamloading the data for my delivery ZODS from 2lis_12_vcitm from PSA , but getting the following error :
No order was found for delivery 0000014019 /000100 .
Can any body help me out.
Regrds..

Technically, only when there is Header data in VBAK the delivery can take place, there should be record in VBAK, someone may have done a hard delete on that record. The question is, I am not sure BW system internally validate if the record has a valid order number or not. As long as the data gets to PSA fine, then that should be loaded to ods without problem. It seems like may be this record has some invalid char... seems like the order and line item attached, but the line item is too long, try to confirm if that is valid record specially the line item.
thanks.
Wond

I have no "Rescue email" contact in order to reset my security questions and I don't believe I ever answered any security questions when I created my Apple ID for Itunes. Someone kindly sent me Apple support link but to no avail! Please Help me!

I have no "Rescue email" contact in order to reset my security questions!! I've been trying now for 4 days to contact Apple/Itunes but I only get sent answers from a support team that say they cannot help me with my problem!!
The thing is that I can't ever remember answering any security questions and without a rescue email, I'm unable to reset them or even set them for the first time!!
I can't believe that no-one from Apple/Itunes can help me with this simple problem but unfortunately that is the case - Incredible, isn't it!!!
Would anyone know how I could solve this problem online??? Because each time I sign into Itunes, the same security questions reappear and reappear and reappear. In fact I've got to the point where I feel like uninstalling Itunes and downloading an alternative.
Many thanks

You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(111154)

Standard report(for open PO order items) with estimated Delivery dates

hi friends
i would like to know if there is any standard report(for open PO order items) with estimated Delivery dates on it.
thanks
alahari

ME2M (by material)
ME2L (by vendor)
ME2N (by number)
Use selection parameter WE101 for open GR
and scope of list EINT (scheduling lines)

Open Orders Values at partial delivery statuses.

Hello All,
I want to report on Quantities and Amounts for all the Open orders based on different Delivery statuses. I tried to use 2LIS_11_VAITM and 2LIS_11_VASTI. With this I just get the consolidated values at order item level but not the actual break up values at Delivery level.
Can I use 2LIS_11_V_SSL to get the partial delivery statuses and respective quantities?
Thanks and Regards,
Prashanth Reddy

Hi Prashanth,
yes the best way for you is to use the DataSource 2LIS_11_V_SSL. You have here the following status fields: LFGSA (Overall delivery status of the item) and LFSTA (Delivery status) and also the quantities like:
WMENG     Requested Quantity of Sales Order Sched. Lines in Sales Unit
BMENG     Confirmed Quantity of Sales Order Sched. Lines in Sales Unit
VSMNG     Delivered Quantity in Sales Unit of Sales Order Sched. Lines
Only if you need also Open Quantity you have to use a combination of two DataSources in one ODS Object. As example 2LIS_11_V_SCL. Here you will find the field OLFMNG (Open quantity to be delivered).
You have to consolidate the both in one ODS object with the same key figures and both should update different InfoObjects.
I hope this helps.
Best regards,
Natalia

Problem for searching Sales order no. ref. to delivery no. from VBFA

Hi,
I want to search Sales order no. ref. to delivery no., as generally ref. to devilery no. as a VBELV filed for Table VBFA , I am selecting VBFA where VBTYP_N = C that is Order , but in my present case when I am looking for the available entry in VBFA ref. to delivery no. I am not getting Any VBTYP_N = C , insted of this I am getting VBTYP_N = Q, i.e transfer order and also in VBELN it is just giving the date of delivery , as 20090430,
Can u help on this , I want to get SO no. ref. delivery no. and then want to search customer PO and Date . for that SO.
regards,
zafar

Hi Zafar,
VBFA is a document flow table. I'll tell you the way to fetch preceding or subsequent document out of this table:
Document flow for order to delivery is as below:
Sales order > Delivery>shipment-->billing
So sales order is preceding document of delivery so put delivery in VBELN(SUBSEQUENT DOCUMENT) and fetch the VBELV i.e. preceding document for the same. Also put document category as 'J' i.e. delivery.
hope it helps.
Vivek Gupta

Mapping between Sales Order-Schedule-Line and Delivery-item

Hi together,
I want to extend the Datasource 2LIS_12_VCITM (Delivery-number, -item, Order-number,-item is available) by Sales Order Schedule Line.
Could not find any ERP table (VBEP and LIPS allow a mapping only on item level) for the mapping between Sales Order Schedule Line and Delivery item yet. The use of the extractor 2LIS_12_VCSCL for the extention (e.g. infoset) afterwards is no option.
Thanks for your help in advance!!
Assign full points!!
Sven

Hi Reddy,
thanks for your answer.
I know that I have to add this field.. but the problem is, how to fill this field. I don't know how to map the delivery-item with the schedule line-item.

How can I hide or make visible the fields at the order and at the delivery?

How can I hide or make visible the fields at the order and at the delivery?
Thanks in advance.

Hi,
For sales order, use user exit :
MV45AFZZ and FORM userexit_field_modification.
For deliveries, use BADI :
LE_SHP_DELIVERY_PROC (see with Tcode SE18) and method CHANGE_FIELD_ATTRIBUTES.
Create implementation in ref to this badi with Tcode SE19.
Regards,
Lionel

Sales order is blocked for Delivery-ZH Cost estimate Req

Hi experts,
When I am saving the sales order I am getting the informative message standard cost estimate for material xxxx is missing. when i am creating delivery with reference to sales order it is not allowing me to do delivery it is showing that Sales order is blocked for Delivery-ZH Cost estimate Req( in a log). Can you pls let me know what configuration I have to check.
Regards,
Sunina Agarwal

hello, friend.
it looks like product costing has been activated in your environment. if such is the case, you would have to coordinate with your FICO consultant, and they have to make the necessary standard cost estimates.
please also check if the cost estimates are part of the incompletion procedures. if it is, you would not be able to bill the transaction even if this is taken out of the incompleteness procedure.
regards.

User exit to change sales order status once a delivery is created

Hello Experts,
I want to update the Overall status(VBSTT-GBSTA_BEZ) of a sales order to completed once a delivery is created for that order.Please guide me how can i do this and also the user exit or badi where i can write the code for this.
Thanks in advance.
Regards,
Koustubh

Got the complet guidance in new thread.
User Exit to update Sales order text (Terms of delivery) on saving it
Thanks

Back order report based on delivery schedule

hi friends.
i have 2 line items with delivery date ordered qty confirmed qty     delivery qty        balance qty(order - delivery)
                                                             (wmeng)         (bmeng)              (vsmng)
                                         01.01.2011    10                     0                           0                     10
                                        02.01.2011      0                     10                        0                        0
Now i have fetched all the data and kept the required conditions
Now    Output shud be     02.01.2011   10(which is in 1st line item)    10                      0                      10
And also if balance quantity is 0 shud not display. I have tried with availability check condition also but unable to get it.
Please suggest me how to approach.
Thanks in advance.

Hi,
delivery date
ordered qty
confirmed qty
delivery qty
balance qty(order - delivery)
01.01.2011 10     0      0       10
02.01.2011    0    10      0        0
I want Output like this in single item   02.01.2011 10(which is in 1st line item) 10 0 10(order-delivery)
how is it possible.
thanks.

Purchase order number for the Delivery

How do we get the Purchase order number from a delivery.
Hello all
Say i have an Purchase order [EKKO] and from that i have created a delivery.[LIKS]
In my output for the delivery, i need the preceeding document number for the delivery which is the PO number.
How do i get the same. what table should i look in. I checked the VBFA table, but i am not able to get the same there...
is there any table with which we can get this info.
thanks and Regards,
Gauravjit.

No, it will be at the line item level because you can potentially combine several PO (or sales order) line items into one delivery.

Order document with immediate delivery create not working with credit block

A sales order document is configured to create the delivery immediately on save. This works fine if credit is not an issue.
If the order goes on credit block and released, the delivery is not created. I realize that the reason is that the credit personnel do not have authority to create the delivery (although it is the system really doing it).
Does anyone have solution to this via standard method?

Hi Anabella,
This is a classical problem.
If you want the delivery to be created automatically, you can disable the credit check at the sales order level, and enable the Credit check at PGI level. This way the delivery will be automatically created in all the cases, but the PGI will not happen if there is a credit check failure. Now the authorised individual can act on this and release the delivery for further processing.
Otherwise, it is expected for the sales order not to create delivery if there is a credit check failure. Whether the delivery creation is automatic(immediate) or manual(VL01 or delivery due list), the delivery creation will be disabled, if the sales order fails the credit check.
Hope this helps

How 2 Copy Header & Line Item Text from Purchase Order 2 Out Bound Delivery

Hi SD Gurus,
I want to copy header and line item text from Purchase Order to Out Bound Delivery (This is required in Stock Transfer Process).
I have been able to do successful config. for copying header and line item text from Sales Order to Outbound Delivery but config. doesn't seems to be same for copying text from PO to OBD.
Is there any way to achieve the same? Can some expert show the way to achieve this.
Thanks in advance.
Warm regards,
Rahul Mishra

Hi Ravikumar thanks for u quick reply.
This is wht is currently coded.
concatenate values to get item text for read text function
   invar3+0(10) = invar1. "PO number
   invar3+10(5) = invar2. "PO line number
   SELECT SINGLE * FROM stxh WHERE tdobject = 'EKPO'
                               AND tdname   = invar3
                               AND tdid     = 'F01'
                               AND tdspras = sy-langu.
   IF sy-subrc = 0.
     invar4 = invar3.
reading the text for the document items.
     CALL FUNCTION 'READ_TEXT'
       EXPORTING
         id       = 'F01'
         language = sy-langu
         name     = invar4
         object   = 'EKPO'
       TABLES
         lines    = it_itab.
I have seen some PO's which have info rec texts in that, which gets pulled by the above code...first thing is its id is F02 which exist in STXH table also there is other text with F01 id, and hence the table it_itab gets both these text hence no pbm.
but i came across a PO which has only one text which is info rec text with id F05 and is not store in stxh and hence doesnot get pulled by read_text fm. How do i change my cod to get this text which should not hamper other PO's as well.
As mentioned in above msgs, this F05 could be retrieved by providing object name as EINE.
anyhelp will be appreciated and rewarded.
thanks

Ordered 32" Sony TV - Delivery Question

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