Organizer back up and restore problem in PSE 9

My attempt to restore my PSE9 catalog from one Windows 7 computer to another Windows 7 computer failed. Though the photos and keywords are there, the keywords are under "imported keyword tags" and my catagories and albums are missing. What do I need to do to get my catagories and albums to restore, with the keywords sorted into them the way they were on the original computer?

KarenZ wrote:
Now I see that when I restored the catalog, it created a "User" folder inside the Catalog folder.
The restored catalog has a 'User' folder just because the original catalog has a 'User / [your name] / Pictures' folder. In the Explorer you only see the 'Pictures' folder which is a shorcut for the above level in Windows explorer. If you have a look at the new restored hierarchy, you'll see that you have duplicated folder names, but not duplicated folders contents. So, there has been no 'User' folder created, only replicated. In the restore process you can choose to keep the original folder tree, which causes the old folder tree to be 'grafted' under the destination folder tree, or not to keep the the same structure, which will simplify and create less subfolders steps, but which will lose your former hierarchy.
If you have a new hierarchy with 'empty' subfolder steps, you can try to move the populated subfolders to a higher level, skipping the empty subfolders, by drag and drop in the left 'Folders' view panel.

Similar Messages

  • Back up and Restore iTunes

    Hi all. I am having problems with my windows PC, i am going to have to wipe the hard drive and reinstall windows.
    What is the best way to back up and restore iTunes?
    I want to keep all my playlists, music data, such as number of times player etc and which songs are ticked.
    I also have a iphone and a ipad, is there anyway to transfer their data and backups?
    I don't want the trouble of re-syncing the iphone and ipad apps/music etc.
    My library is about 40gb. In the past I have simply copied and pasted the itunes folder (on a portable harddrive), but it never remembers the data listed above and I have always had to re-sync all of my music and apps to iphone and ipad, which are full up with 32gb and would take a considerable amount of time.
    Is there any way to do this so my iPhone and iPad think itunes is exactly the same and won't require (wiping and) re-syncing/re-authorising and will carry on as normal.
    I would be greatful for any help. Thank you.

    Copying and later restoring the entire iTunes folder should have you covered. I suspect you did something wrong with the restore phase on your previous attempts.
    All your media should be inside your iTunes\iTunes Media folder. If that is not the case then you should consolidate the library. File > Library > Organize Library > Consolidate files. If the option is available you should also use File > Library > Organize Library > Rearrange files in the folder "iTunes Media". If your media folder isn't a subfolder of the main iTunes library folder then see this post.
    Backup the library with UserTip. Before you wipe the hard drive deauthorize the computer and make one final update of the backup.
    Once you have rebuilt your computer install SyncToy and use the same process to clone the backup copy of your library back into the Music folder of your new profile as ...<User's Music>\iTunes. Then install iTunes and authorize the install of the operating system to your account. Your devices can now be connected and backed up on the new system. They will sync without losing any data.
    Keep using SyncToy periodically to keep your backup up to date.
    tt2

  • I generally back up and restore my iphone every week... and this time i backed it up..and i can see that backup time and file size.. now.. when i try to restore my iphone.. i select the back up and now it is taking forever to restore. help me

    i generally back up and restore my phone every week.. just that i dont have any problem with the network issues. !!
    today at 00:46 1st june.. i backed up my iphone and it was perfect...
    when i try to restore it.. it is taking 15+ hours .. and that time stays like that for almost 3 hours...  it does not happen.
    i even called the apple help center. and they said me to install as a new device... and when i said what wil happen to my messages.. they say .. they wont stay.. and wil be deleted.. and all my apps i need to download again..
    but earlier i din need to do any of it.!!! it worked really fine .!!!
    please help me..!!! i got some important details in this back up.... please help me.!!!

    Once in a while the restore process seems to mess up.  What I don't understand is why you would perform a weekly restore.
    At any rate, if you must restore, perform a device reset (settings>general>reset) and then you will have the opportunity to restore from iCloud.  Restore a device whenever it no longer works correctly, not just as a matter of maintenance.  If it ain't broke, don't fix it.

  • My Iphone 5, was backed up and restored.  Music doesn't sync, when reconnecting device each time, it only offers restore or new phone rather than sync option.  Can anyone help please?

    My IPhone 5, was backed up and restored.  Music doesn't sync, when reconnecting device each time, it only offers restore or new phone rather than sync option.  I have reinstalled ITunes but still this hasn't worked.  Can anyone help please?

    This problem started last year when ios 8 was released. I think apple is trying to force users to buy music on iTunes store and that's why it's impossible to sync other music and also that's the reason why they haven't solved this serious problem. That's really disappoints me and i'm angry with apple because i have like 10 gb of music in mp3 and i can't sync music from iTunes to my iPhone.

  • My iPhone4 loses signal and when I do hard reset, I can't send or receive SMS and calls. I have to back-up and restore weekly!

    It started last month before I ungraded to iOS5. So my network provider advised me to upgrade. It fixed the problem but it happens again after several days. I lose signal then when I do hard reset, signal is back but I can't send or receive SMS or make and receive calls. But from the other end my phone is ringing but nothing is happening to my phone.This is really frustrating! Coz it happens weekly and the only way to fix it is to back-up and restore. Which is a hassle coz it takes me about 3 hours! Please help. My phone is still under warranty but the provider is telling me it might take them 3 months to check and fix.
    I think there is a bug with the iOS5 coz it happen when it I upgraded. Before I was quite happy with my iPhone4 but now it has become a source of anxiety and stress. I've received a lot of complaints at work coz they couldn't contact me.

    Try to set it up as new device without using the last backup: How to back up your data and set up as a new device

  • HT201407 Per the "Completing Authorized iPhone Unlock" instructions, I connected to iTunes to back up and restore so my iPhone can be unlocked! But after the restore my iPhone is stuck at the activation screen, it will not activate.

    Received an authorized unlock code from apple/AT&T for my off-contract 3GS (8GB). Per the “Completing Authorized iPhone Unlock” instructions, I connected to iTunes to back up and restore so my iPhone can be unlocked! But after the restore my iPhone is stuck at the activation screen, it will not activate saying “Your iPhone cannot be activated because the activation server is temporarily unavailable”. I tried this again and again for countless times, no way! I have my old AT&T simcard and other carrier’s simcard. Both will not help. Please help me to activate and start using my phone.

    Hello,
    I got like the same problem, last days I get message to restore my iPhone, so I did it yesterday and it work very well. In the afternoon I saw that at top in the left corner show invaild sim card or so (only knew the german version). so I restore it again but now it won`t activate after I enter SIM-PIN and it accept it, it shows "No Service".
    Anybody can help? My Carrier is o2 Germany.
    Thanks!

  • Hello, i have a first generation ipod and i lost the pin, i followed the instruction to back up and restore factory settings but in the middle of the process an unknown error occurred

    hello, i have a first generation ipod and i lost the pin, i followed the instruction to back up and restore factory settings but in the middle of the process an unknown error occurred. how can i get my ipod working again with my backup files. please help

    What was the complete wording of the error message? Usually an error number is also given.
    Maybe:
    ERROR (1)
    - Place the iPod in DFU mode and then restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - Try on another computer
    - Try another cable           
    - Also, confirm your security software and settings are allowing communication between your device and update servers.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar     

  • My iPod camera won't work. The shutter doesn't open at all. I backed up and restored my iPod but it didn't make it work. Now I'm so mad and confused. Please help.

    My iPod camera won't work. The shutter doesn't open at all. I backed up and restored my iPod but it didn't make it work. Now I'm so mad and confused. Please help.

    If you restored to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.
    Make an appointment at the Genius Bar of an Apple store..
    Apple Retail Store - Genius Bar

  • HT1766 ive backed up and restored my phone but the battery is still draining quickly i need help if anyone can tell me what to do

    we went through the steps as told by an apple rep.  it doesnt give the option to pick or choose apps to keep or get rid of.  the battery is still draing after the back up and restore.  can anyone tell me why or what to do now?  Thank you

    If still problem after advice from Apple. Take it up with them again, iPhone 4S has full Warranty so let Apple solve the problem.

  • Having trouble sync'ing. Receiving Overcapacity error on my 64GB iPhone 5. Backed up and restored but still having sync issues.

    I have an iPHone 5 64GB with iTunes 11 installed on an 2 yr old HP laptop running Windows 7. I am having sync'ing issues. I am receiving an overcapacity error I have not seen before even though I can manually remove audiobooks I have previously loaded to get the overcapacity down below the available 64GB limit. I have removed most of them now and can get the sync to begin. Not sure if it will actually complete. But now I do not have but a relatively few audio books loaded. I have backed up and restored to see it that helps but am still getting the same overcapacity error. Seems whatever I had included was doubled in an "other" category. Also, in the recent upgrade to iTunes, it takes forever to sync when I change content. Sync'ing takes a lot longer than before. Has anyone else experienced similar performance issues.

    Lawrence Finch has previously provided the following helpful info...
    "Other" data is real data that you put on your phone by using the built in apps. It is not music, not videos, not pictures and not App Store app data. It is "OTHER" meaning everything that does not fall into these categories. Such as:
    email messages and attachments
    Reminders
    Calendar entries
    Contacts
    Text messages   (*** this can take up a lot of space)
    MMS messages and attachments
    Genius data
    Music cover art
    Operating system settings
    Safari cache
    bookmarks
    Game Center status
    Music catalog
    If you have a lot of text messages stored, that can make "Other" very large.  Another problem area is corrupted files.  When app and data files become corrupted, they may end up in "Other".  To fix that, perform a restore from a recent backup.  That prevents corrupt files from showing up.

  • I have the email confirming iphone is unlatched but need to unlock through itunes.  To do this, do I use old sim or new sim? I have backed up and restored but there is no message from itunes saying the phone is unlocked?  Please help

    I am having problems unlocking my iphone 5. I have received an email from my old provider confirming that the phone is being unlatched and I need to complete the process through itunes.  I have backed up and restored but I have not received a message from itunes stating the phone is unlocked.  Do I use the old or new sim card while connecting to itunes or does it not matter.  I dont know what else to do to finish the unlock?   

    You can use either, but if you restored to the backup, then you will not see the message. You need to restore the device as new first, then restore the backup. Make sure you can continue with the unlock first. Many of the emails report, "Your unlock has been approved, restore your device in iTunes in 24 hours", or something like that. If it is ready to go, then as I said earlier, restore as new first, and then you should see the confirmation.

  • TS3694 I just updated my 4S to the new software and since I have done this it says it is searching for service.  I have tried to back up and restore but not working!!

    I just updated my Iphone 4S to the new software.  Ever since I did the update it has been searching for cell service and I am not able to make outgoing calls or get texts.  I have tried to back up and restore but it keeps giving me the error message 3002.  I tried to click on the error number but there is no info about it.  Could someone help??  Thanks

    After I upgraded to Mavericks I was also having this message when I tried to update. There was a previous post about this problem which offered this simple solution which worked for me:
    b0n0b0
    Re: Recently upgraded to Maverick from SnowLeopard. Unable to get updates from App store.
    Mar 15, 2014 9:05 AM (in response to Terence Devlin)
    Got it! Thanx.  What I did was go to my account, check that they had my new ID and Password which they did, then hit reset button. All fixed.

  • Satellite P750/P755 - Back Up And Restore Windows 7

    Hi,
    My harddrive is about to fail on my Windows 7 Satellite P750; I have been getting warnings of an impending failure for a month now. I have purchased a new harddrive and it is ready to go, however I am unable to create a backup and restore point. I am getting an error 0x81000037: "Shadow files cannot be read".
    Let me give you some of the history of my machine before getting to the issue. Windows 7 came preinstalled on this machine. About a year ago I created a new partition and installed Linux. Linux then took over the boot responsibilities. A couple of weeks ago I deleted the Linux partition. This gave me a problem as the computer was unable to boot. Fortunately I had recently created a back up and restore point, and during the process I was asked if I wanted to create a Windows 7 Home Premium Repair Disc. I was able to use this CD to access a command line tool which made the machine bootable again.
    However, I no longer have a hidden boot partition on my machine (at least according to the Disk Management snap-in I don't). I am now getting the above error when I attempt to create a new backup and restore point. I no longer have a copy of the previous back up and restore point (I deleted it to make room for a new one).
    From my research, apparently one of the possible causes of the error 0x81000037 is related to the hidden boot partition size. Since i do not have the hidden boot partition I fear that this could be the cause.
    There are other possible reasons for this error. For example a virus which anti-virus refuses to allow access to during the back up and restore partition, and junction points in the drives to be backed up which are mounted volumes. I have run a full scan on my computer and cannot find any threats. I have checked my junction points (of which there are a few) and none are mounted drives.
    This leads me to suspect that the lack of a boot partition is the problem. I have seen some people in forums suggest that it is best to back up all my data in the traditional manner (already done, since you ask), install the new harddrive and then install Windows 7 again.
    So finally, we get to my question!
    As Windows 7 came installed on my machine, I believe that I do not have the disks to reinstall it on a new harddrive. Is this correct? Am I able to obtain a copy?
    To be honest I wouldn't mind reinstalling Windows on a new harddrive, rather than using a back up and restore point. I have a LOT of programs and rubbish which have accumulated in this one over the last (almost) 3 years.
    Thanks for your patience. If there are some specifics which would be helpful, but which I have left out (I am sure there are) please let me know.

    >As Windows 7 came installed on my machine, I believe that I do not have the disks to reinstall it on a new harddrive. Is this correct? Am I able to obtain a copy?
    You did not get any disks because Toshiba provides own recovery disk creator software which is always preinstalled on the new notebooks.
    This recovery disk or media creator tool creates Recovery disk which can be used to recover the notebook.
    It was a big mistake not to create such disk however, you have a possibility to order such disk here:
    http://backupmedia.toshiba.eu/landing.aspx

  • Backing up and restoring site definitions

    Losing your site definitions in Dreamweaver can be a disaster, but it does happen sometimes. The best way to prepare for such an eventuality is to back up your site definitions on a regular basis.
    Creating a backup
    You can back up all your site definitions in a single operation by selecting Site > Manage Sites. In the dialog box that opens, Shift-click to select all site names, and then click Export.
    In Dreamweaver CS6, the Manage Sites dialog box looks like this:
    In earlier versions of Dreamweaver, it looks like this:
    Dreamweaver asks if you want to include passwords and login details (this is the default option). Whichever option you choose will be applied to all sites, so click Cancel if you want to treat some sites separately, and export your sites in two sets by using Ctrl/Cmd-click to select them.
    When you click OK, Dreamweaver asks where you want to export the definitions. Navigate to a suitable location, leave the File name field unchanged, and click Save. Although only one site name is listed in the File name field, Dreamweaver exports all the site definitions as .ste files in a single operation.
    NOTE: This process backs up only the details of your sites, such as the location of the root folder, FTP details, and so on. It does not back up the actual files in your site, such as .html (or .php, .asp, .cfm) files, images, and style sheets. It's a good idea to use your normal file backup routine on your actual files from time to time, as well as exporting the site definitions.
    Restoring site definitions
    In the event of losing your site definitions in Dreamweaver or moving to a new computer, open the Manage Sites dialog box, and use the Import button to navigate to your backup .ste files.
    What if I don't have a backup?
    Often, if you don't have a backup of .ste files, you need to go through the whole process of re-entering the details for each site manually.
    However, you might be able to restore them by using a restore point on Windows or Time Machine in Mac OS X.
    On Windows, the site definitions for Dreamweaver CS6 are stored in the Windows Registry at HKEY_CURRENT_USER\Software\Adobe\Common\12.0\Sites.
    In Mac OS X, they are at Macintosh HD:<username>:Library:Application Support:Adobe:Common:12.0:Sites:Site Prefs.
    In recent versions of Mac OS X, the Library folder is hidden. In the Mac Finder, select Go > Go to Folder, type ~/Library in the search field, and click Go.
    Dreamweaver CS5.5 site definitions are in the same location, except use 11.5 instead of 12.0. The numbers for CS4 and CS3 are 10 and 9 (without a decimal fraction) respectively. For earlier versions of Dreamweaver, substitute Macromedia for Adobe, and adjust the number accordingly.
    If you don't have a backup of the actual files on your site, download the files from your remote server.

    Hello,
    We are running iPlanet 5.2 Messaging Server and need
    to migrate to another (duplicate) 5.2 Messaging
    Server. We have all the software installed and the
    LDAP user accounts created. Now we just need to move
    the existing mail from one server to the other.
    I found the Backing Up and Restoring the Message
    Store section in the Admin Guide says to back up and
    restore your data, Messaging Server provides the
    imsbackup and imsrestore utilities.
    However I am wondering about the Queue?
    Under <instance>/imta/queue
    What is the difference between the Message Store
    and the Queue? The Message Store is where messages get delivered to, so you can read them.'
    The queue is where messages are temporarily stored, pending delivery to wherever they go.
    You can use tar, cpio, or what have you for the queue. Stop the server first. . .
    You then just restore the files to the new server. No need to restart or anything like that. Just dump the files in, and run
    imsimta cache -sync
    to tell the MTA to re-read the queue.
    Can I just backup and restore the
    Queue using tar or cpio?
    Thanks in advance for any advice.
    Regards,
    Tim

  • Backing up and restoring X2 iphones - having conflict issues

    Hi,
          My wife and I have been using the 3gs for 2 years and have now upgraded ;-) I pluged mine into itunes and backed it up, then pluged in my new one and restored and it all works fine.
    However when I tried to backup my wifes phone and then restored -  it just restored as mine again, so we had 2 new phones with all my details on it!!
    So I restored to factory setting on the iphone 4s
    I have tried uninstalling Itunes and reinstalling but it still has my phones info on it.
    Please can you tell me how to back up and restore my wire iphone and for it not to keep using my phones details ??
    Thanks Chris.

    As long as you are NOT running a production application on Oracle's Hosted site.. You can't really run a scheduler job, since it would usually export stuff to your local server, but you don't have access to that on Oracle's site.. Unless you just want to build a form to output data from your tables, that would push the data down to your workstation, there is no other rel means.. Other hosting companies will allow you to use Sql Developer and such, but then again you are paying to use their site..
    Thank you,
    Tony Miller
    Webster, TX
    There are two kinds of pedestrians -- the quick and the dead.

Maybe you are looking for