OS print dialog, media sizes not applying, and Illustrator CC (18.1.1)

We run a computer lab and are experiencing the same problem on all of our machines.  In the past, in Illustrator, when the OS print dialog was accessed using the setup menu within the Illustrator print dialog, we could choose a media size and when we returned to the Illustrator print dialog, the document preview area would update the media size, and preview appropriately.  Now, on Illustrator CC, when entering the OS print dialog, and setting up the media as normal, the preview area does not update.  If you enter the OS print dialog again, but without even making changes, and come right back to the Illustrator dialog, the media size beneath the preview window updates, and so does the preview window.
I've tried this on every one of our network printers, but also on the local PDF and FAX virtual printers with the same result.
Printing to any printer without entering the OS print dialog twice in order to update the preview does not result in the correct size document being printed.
This problem appears to affect only Illustrator CC.  We also do quite a bit of printing from Photoshop CC, and it is not affected.  We also have Acrobat XI on the same machines and it works properly as well.

It's been six weeks, could someone from Adobe respond? 

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