Outages of this site

Being new to this site, I am wondering how frequent are maintenance outages? The last time was over a weekend, but Friday it looks like almost the whole workday for EST is affected.
I had read somewhere in the forum that the site is being moved to servers in Austen. Will that improve availability?
Pat

Hi Pat,
The things to bear in mind is that the public HTMLDB site is not intended for production applications, that's not to say they don't take outages seriously, it means that you should not relyon (nor expect) 24x7 availability.

Similar Messages

I have been really messed up and defrauded by your employee. I have the email proof through this site, besides witness's.

I have a record of my email and post regarding my problems with Internet Explorer 11, with my Windows 7, not working and connecting to other sites not nearly working as well as Int. Explorer 10. I was just told by support since I didn't have a case number,
I had no proof. My email account in Microsoft is the same as with Verizon. So, I have proof on this site. Now, after I posted my complaint reg. Int. 11 not working nearly as well with my Windows 7. An employee from Microsoft took control of my computer for
the 2nd time without notice. I was SO VERY clear about wanting to go back from Int.Ex. 11 to Int.Ex.10. An employee actually restored by computer without me asking from 10 back to 11, after I had some issues with hackers. As stated in my emails to you, Int.
Exp. 11 never seemed to be very compatible in working with the add-ons and communicating to other sites. The guy who took over my laptop without permission, I thought was helping, ignored everything I asked for. I worked through the night and for about 10
hours with him. I had to make 16 backup/restore disks, per him doing all the actions through Homegroup. I didn't even know u could take over my computer controls without permission. He made changes after changes, while I mostly kept my hands off the keys throughout
the night and the day yest. I was just putting in disk after disk when it would pop out and he had the notice keep popping up, when he wanted me to change disks. I have not slept or ate for two days, cuz I kept working through hardcore stress. I didn't even
follow what changes he was making cuz it was going to fast with things popping up everywhere. I would just have to ender Adminstrator ID and enter a few items. I did not make an alteration, cuz I did not want to mess it up. He completely ignored my email/post
about consistently wanting to go from Int. Exp. 11 back to 10. I was so ill and tired, that I could barely keep up. After working with him, by just inserting disks mostly, I sent an email at the end to Microsoft saying that I don't think his repairs would
work. This due to many issues, but mainly still not getting the add-ons for my different drivers. I had Google Chrome, Bing and the Int. Exp. 11 I wanted reversed, cuz he still could not get all the add-ons to work, with red checks over them and saying disabled,
as long with other issues. I just kept having to put in my Adminstrator passwords and he used my guest access as well, which I never use. I was so frustrated. NOT NEARLY AS UPSET AS A FEW-FIVE HOURS AGO, when I found it was worse than ever and the main
thing I complained about and asked for, Int. 11 going back to 10, did not happen at all. There was just Int. Exp. 11 and he even took off my Google Chrome. I had no idea that my computer could also look different with different users. Icons being larger and
in different places. It upset me horribly because I am ill cuz the stress I have been under and have not even ate since this began. I have proof via emails and also spent 10 hours following his lead. I had no idea, when I turned my laptop back on, it was NOT
ONLY NOT WORKING CORRECTLY, BUT HE KEPT Int. Exp. 11 and never made the change. There were so many pages up, I could not see what he was doing. It took me 16 disks to just copy all the stuff in the drive. I also used tried to use the small cards, when the
disks went way too fast. Now, my laptop is worse than even, with things saved all over my files, where I have no idea of what is what. He typed in the names to these backup files and I was too sick to keep up at all. I was so exhausted and sick at the end,
I was just glad he was done. Like I said, I sent an email while he was still working on the issues, to you saying that it does not look good at all and would probably not work. He closed the approx. 20 windows that were open quickly, when the last disk backed
up all the changes. I was feeling so horrible, I had to just shut the laptop off and pray. Then, after resting for hours, I turn it on to find NO Int. Exp. 10 and still Int. Exp. 10. Many of the add-ons issues and a bunch of other things were worse than
even. I called in for help, he was pretty rude, cuz I was/am exhausted, sick & upset. My laptop is arranged differently and also does not function correctly. I could have just uninstalled 11 and installed 10, like I asked about in my email. My files even
said Int. Exp. 11 going to Int. Exp. 10. He ignored me and also left my computer way worse in other ways, with software uninstalled and items rearranged. The guy who I spoke to a little while ago said I had no proof I even worked with him. Not only do
I have records of what was sent, I had people swing by and they saw what was going on. I was complaining to them how exhausted/sick I felt for being up so long w/o food, while feeling helpless. The guy I just spoke with gave me case #1278021415. My email sent
you guys while he still controlled my computer is through Microsoft. So, I am certainly not some crazy guy. I actually have been able to fix issues by hackers, etc., worse than this before. Now, my computer is way jacked, I need to work in a bit, and am so
sick over this. Plus, I will probably have to hire someone to reverse all this horrible damage done. I cant believe even the computer looked different under my Admin. name & guest name. So many issues that I did not have and he did not even listen to what
I wanted to change. I could have swithed 11 to 10, but I wanted to know the effect it would have on Windows 7 and docs, if any? I believe he worked on it so long, cuz he felt bad for going into my laptop the day before, without any notice, and restoring my
computer back from Int. Exp. 10 back to 11. He was trying to help, but I did not even ask for any at that time. Now, my computer is jacked, I don't really trust all the backups disk/files, cuz so many. I could tell he knew what was saved where though. He did
it all. I just was assisting, watching and trying to keep up with copying the info and putting in disks. Now, I am stuck with a messed up laptop and your tech wanted money from me, after your guy messed up my laptop bad, crazy things changed in 2 different
settings/names and I have been not able to eat or sleep now for two days cuz of this. Then, your guy questioned if I was telling the truth. I have lots of property and am successful. I just didn't feel I should pay a company for unauthorizingly changing and
breaking my stuff, while making me stressed and ill. I have 2-3 techs that handle issues, if I don't feel like dealing with them, but I actually know what to do on computers pretty well when not sick and rushed. I am no tech, but certainly no idiot. Its not
hard to see things were not going well with red warnings all over the place and saying add-ons were disabled with big red marks over them. I am sure your tech knew, that is why he closed it so fast. Why did he not even try to change what I asked in my email??
He completely ignored me and now I am ill and have a laptop way worse. Suppose to do some work in a bit, but I am so exhausted, hungry and back issues from all this typing leaning over (had X-rays a few weeks ago). I don't know what to do at this point off
exhaustion and also being questioned if I was making it up or something. I have witnesses and the email. My headed on email that I sent through Microsoft is I want to go from Int. Exp. 11 to Int. Expl. 10, cuz the add-ons don't work as well and I get booted
way more easily, or cant even reach other sites. I know it can be restored again, but it had issues before that I spend time and money fixing. I feel take advantage off and now blackmailed cuz your employee insisted that I pay for him just looking at the mess,
your other employee created. Just makes me more sick. I could trust Int. Exp. 11 to work and now I feel no trust and much deception by your company. I will probably be sick for days and I know my back is out again and I am cramping cuz no food and ALL stress.
I had an employee over watching me deal with all this happening, not friends, etc.. I saw he was using Homegroup and took down a few things. I knew it wasn't going well, but was in no shape to argue. Are you guys doing to do anything about this, or put
the blame on me for trusting your employees. I just asked a couple questions and complained. I never said anything about hacking into my computer and messing my life up. This just is not right at all. A laptop is a pretty cheap fix for me, but I did just pay
a guy over $200 to get things working well again cuz of hackers utilizing all the negative aspects about going onto some sites. I cant believe this happened. I cant believe this came from a large company, which I thought I could trust. Again, I have the email
I sent while he was stick backing up the changes. It took hours, literally for all those darn disks. What will you guys do about this, cuz I am too sick to do anything for a bit. I was in the hospital just a couple weeks ago, cuz of stress and issues of this
sort. Its so wrong!! I want to give my info on here, but I am sure you will have it. The guy even said I didn't need to put my email address, I believe, or was it name, but I put it on my email sent anyway. I never lie!! I look forward to your
response, C. York Also, the email address I use is for Verizon and I would prefer if u just sent it there or both places. I don't even want to look at this thing for a while, but my anxiety over this will probably force me to. I wish I could put
in a phone number. Maybe I can somewhere, cuz I would like to know what you are thinking about all this. I know I got wronged, but I wish I knew who exactly. Like in my 2 email, while he was working, I saw "Hagan", I believe in response to a first
post. I responded and asked question after reading it. I noticed when I went to post in public a bit ago, that I had never done that before. Just sent email direct, especially the 2nd, in which I have confirmation from your company. Again, last guy gave me
case #1278021415. I thought I could trust your employee, so I did not get a bunch of info from him. I hope u know who was working on it, since he was when I emailed you. If you don't get my info somehow, please email me here, so we can communicate. I might
post this a few places or keep it to post. I am so upset and shocked. Thank you! C. York

What I wound up doing was installing the newest of the newest versions of firefox (it's at 5.0 or something now, I think). That just made all the plugins, add-ons, and extensions I wanted to get rid of obsolete and it auto-removed them on its own.
I do really appreciate you taking the time out to try and offer some solutions though. Thank you very much for your effort!

How can you get just an iPad 1? i cant find it on this site?

How can i purchase just an iPad 1 from this site? cant find it anywhere?

Apple no longer sells the iPad 1 directly.
Try Amazon.
http://www.amazon.com/s/ref=nb_sb_noss?url=search-alias%3Daps&field-keywords=iPa d+1&x=0&y=0
Make sure your computer meets an iPads system requirements.
Mac system requirements
Mac computer with USB 2.0 port
Mac OS X v10.5.8 or later
iTunes 9.1 or later (free download from www.itunes.com/download)
iTunes Store account
Internet access
Windows system requirements
PC with USB 2.0 port
Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 9.1 or later (free download from www.itunes.com/download)
iTunes Store account
Internet access

How do I use the feature called, "Forget this site," discussed on the FEATURES page?

The "New Features" web page lists this feature ( 'Forget this site' ). I cannot find it. Erasing the history, cookies, etcetera may do what this is supposed to do, but that is not a new feature.
It is weird that this is listed and I cannot find it.
Thanks in advance,
Walter Jost

Be aware that "Forget About This Site" does more then deleting the history, so be careful with using it.
Firefox will remove everything from the selected site and that includes passwords, cookies, saved form data, exceptions (images, cookies, pop-ups) as well as bookmarks and history and cache items.
It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.

Sharepoint foundation 2013 : After doing backup cannot access the site "Sorry, this site hasn't been shared with you"

I am using SharePoint Foundation 2013 , i have backed up the site using powershell with the following command:
-backup-spsite -identity http://dmsserver/sites/demo/ -path C:\SPSiteBackup.bak
After backup finished, i can't access the site, the message "Sorry, this site hasn't been shared with you" appears, even the site administrator collection is configured coorectly, with the Administrator account.
Whats the problem?
Please Advice.

Hi husseinsa,
According to your description, my understanding is that you could not access the site after backing up the site collection in SharePoint 2013 Foundation.
Could you access other sites at the same site collection?
Let’s do a troubleshooting for this issue:
Please delete the IE cache: IE options->General->Delete, select all checkboxes, and click Delete.
Go to CA->Application Management->Manage web applications, select the web application which hosts the problematic site .
Click Permisson Policy, make sure there are not any deny policies for site collection administrator and site collection auditor.
Back to the web application list page, click User Policy, check whether there are any user policies for denying permissions.
Change the site collection administrator or add a secondary site collection administrator in CA, then use the new site collection administrator to log in the site, compare the result.
Open IIS, expand the server, and click application pools.
Find the problematic web application pool, make the identity of the pool is correct, then do an IISRESET, compare the result.
If this issue still exists, please check the log file to find more information about this issue. The path of the log file is
: C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\15\LOGS.
Or you can use Event Viewer(Start->Run->event viewer) to find the log.
I hope this helps.
Thanks,
Wendy
Wendy Li
TechNet Community Support

SharePoint 2013: A web analytics report is not available for this site.

Hello,
I have SharePoint Server 2013 and the enable usage data collection is enabled. There is usage logs and data being generated, but SharePoint says there is not data available.
A web analytics report is not available for this site. Usage processing may be disabled on this server or the usage data forthis site has
not been processed yet.
What can I do?
Thanks,
Paul
Paul

hi,
Web Analytics is now part of the 2013 Search.
You can refer the below links, :
http://blogs.msdn.com/b/chandru/archive/2013/08/31/sharepoint-2013-web-analytics-report-where-is-it.aspx
http://www.collabshow.com/2013/05/23/sharepoint-2013-analytics-a-big-step-backward/
http://usamawahabkhan.blogspot.com/2013/06/sharepoint-2013-analytics-features-how.html
if you wanna use API, there is a blog,which talk about the same:
retrieve Search Analytics Reports
using SharePoint 2013 API:
http://radutut.wordpress.com/2013/01/27/how-to-get-search-analytics-reports-programmatically-in-sharepoint-2013/

This Site Needs A Lot Of Work

I have just spent over an hour trying to post a question to the support forum and have been unable to do so. I get an error telling me to correct the highlighted errors and try again. THERE ARE NO HIGHLIGHTED ERRORS. It is just a simple post with a subject line and body text. The error message doesn't tell me anything helpfull and I was unable to post my problem.
I've noticed a couple of other annoying things about this site too. For one thing, I log onto the HP web site and when I go to the forums I find that I have to log on again. What's with that?
Then I have to really look around to find out how to post a question. I get the feeling that you would rather people didn't post questions to the forum because you've done a good job of hiding the links to post a question. A user really has to search for it. And then you wind up getting an error and can't post anyway.
So guess I'm going to have to call HP supprt rather than trying to solve my problem through your web site.
This site has a TERRIBLE user interface.

Hello,
If you are having technical troubles I suggest using another browser like Chrome or Firefox otherwise you can find tips for navigating the community here.
MrMatthew - HP Support Forums Moderator
Click the Kudos star as a way to say "thank you" for helpful posts.
Be sure to come back and click the 'Accept as Solution' button on the post that solved your issue - it may help someone else.

Firefox won't open; tried all I found on this site; can't get in to disable add-ons.

Firefox will not open. Little wheel spins, then disappears. Nothing.
Re-started computer - several times.
Reinstalled Firefox. Nothing. Can't open in Admin. Can't open with double click or with right-click "Open".
Many fixes on this site suggest going to the Firefox button to disable add-ons - of which I have few - however since Firefox won't start, I can't try these options.
Can't get to my profile. (Have not changed my profile or add-ons for ages.)
This seems to have happened right after the most recent update.
I've read everything I can find on this website and other places, and can't make it work.
Can't find old Firefox on program list, thus can't uninstall old version - perhaps this occurred automatically with new Firefox download?.
Ran Spybot and deleted some adware and mal-ware. Still nothing. Ran Microsoft Security - nothing.
I'm running Windows 7.
I can't open the troubleshooting file offered below.
Firefox was working well until yesterday. Sigh. Can anyone help with this?

You can use one of these to start Firefox in Safe Mode:
*On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
*On Mac, hold down the Options key while starting Firefox
*Help > Restart with Add-ons Disabled
*https://support.mozilla.org/kb/Safe+Mode
Create a new profile as a test to check if your current profile is causing the problems.
Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 22.0: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you lose personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
*(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
If you keep having problems then also create a new profile.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
Do a malware check with some malware scanning programs on the Windows computer. 
Please scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: Home Page: http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Sorry, we couldn't open your file using this feature. Visio Web Access is not available on this site.

Recently installed Service Pack 1 in SharePoint Server 2013 Farm, post upgrade we are experiencing issue when opening visio documents:
I am trying to open .vsdx (visio 2013) file but encounter following issue:
Sorry, we couldn't open your file using this feature. Visio Web Access is not available on this site.
Under Document library-->Library settings-->Advanced Settings
Still I cant open file in browser as we always used to. Unfortunately we don't have Visio services in Farm.
can you share your experiences regarding this issue post Sp1 SharePoint Server 2013.
Thank You

Hi Octopus,
Based on the error message, it seems that the Visio Graphics Service is not started or the Enterprise feature is not enabled.
I recommend to check the things below:
Go to Central Administration > System Settings > Manage service on server > check if the Visio Graphics Service is started > then click Application Management > Manage service applications > check if the Visio Graphics Service application
is created.
Go to the root site settings page of the site where you got this error, click Site collection features to check if the SharePoint Server Enterprise Site Collection Features is enabled.
Go to the site settings page of the site where you got this error, click Manage site feature to check if the SharePoint Server Enterprise Site Features is enabled.
More information about the Visio Graphics Service:
http://tutorial.programming4.us/windows_server/microsoft-sharepoint-2013---looking-at-visio-services-(part-3)---visio-graphics-service-service-application.aspx
Best regards.
Thanks
Victoria Xia
TechNet Community Support

When I try to open live hot mail I get this message:The Windows Live Network is unavailable from this site for one of the following reasons:

When I try to open live hot mail I get this message: The Windows Live Network is unavailable from this site for one of the following reasons:
* This site may be experiencing a problem
* The site may not be a member of the Windows Live Network
You can:
* You can sign in or sign up at other sites on the Windows Live Network, or try again later at this site.
However, when I open hot mail in IE it opens just fine. Tried changing the password as suggested but it did not help in Firefox.

Clear the cache and the cookies from sites that cause problems.
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Firefox 7 is forcing me to fill out a form field that isn't required. I've used FF on this site for years but when I upgraded to FF7 it no longer works. IE it works fine.

Firefox 7 is forcing me to fill out a form field that isn't required. I've used FF on this site for years but when I upgraded to FF7 it no longer works. IE it works fine.

It's our internal applicant tracking systems (resume database). It works fine in IE and all previous verisons of FF but in FF 7 a bubble icon pops up stating that "Please fill out this field".
The field is not required but states "Require all of these words" if you to run a search based on those parameters.

We are sorry, but we are unable to complete your request.•The Office 2007 Product Key provided is already associated with another user on this site. Please log in with the user information originally used with this Office 2007 Product Key.

Over the years I have had many ISP and email addresses - but now we have finally gone almost fully virtual...
I have a live login and MS ID 4 my SkyDrive account but I only use my MS touch with 8.1, SkyDrive and office 365 for mobility.
And I still like to backup to my own server!!!
What would be good is if I can put all the software licenses and product keys of the software and keep a record of my mac addresses for hardware and even static IP's in a file or a secure location within the MS online store.
That's where MS wants me to get my computing needs from in future and I will always be able to retrieve it in future but what about the $$$$$ I have spent on software, hardware and applications prior to now???
I know u guys love 2 collect data 4 marketing analysis,
4 example I have an old PC that is still running a server from last century - if you knew about it a simple script would allow you to offer upgrades or at least relevant MS products - UNLIKE the rubbish adds I just turn off or tune out
now...
Why cant I add products previous online email purchases into the 1 MS live ID account where I can keep it together? If you make that available I don't have to have separate steam accounts, EA game accounts, ASUS and adobe accounts etc
etc.
What has brought me 2 this is I was looking for my office pro 2007 disks to rebuild a HOME USE ONLY windows 7 laptop (NO touch screen so 8.1 is no benefit at all)
I HAVE 4 Genuine PRODUCT KEYs for Office 2007 BUT EVERY TIME I WENT TO DOWNLOAD the software - regardless of the key I used - I got the error message: We are sorry, but we are unable to complete your request.•The Office 2007 Product Key
provided is already associated with another user on this site. Please log in with the user information originally used with this Office 2007 Product Key.
That's crap - This is a clean brand spanker install of Win7 and there was nothing b4 I put the oem drivers from Toshiba back on.
I looked at dozens of support pages and forum blogs and tried for hours to get a copy to download - including incognito and other logins but because my default PC name is also my MS Windows live ID the same error was repeated.
I keep away from the non MS sites for these things and with good reason - there were heaps of similar users with the same issue or very close to it that had downloaded from a supposed MS copy from eValue or digital river etc and the next
thing was total corruption of the OS.
EVENTUALLY I found a LIVE MS chat on a support site in the US and she gave me a link to a slightly older version which will need updating and some reg edit changes but so far, so good.
The point is - what a crock !
I should be able to just keep all my software, drivers, updates, service packs, and versions that I have upgraded in the MS store.
If Microsoft aren't going to support XP or Office 2003 and eventually 2007, vista & Windows7 not far behind??? then that's still no excuse for them to put these restrictions and limits when I OWN my copy of the software!!
Unlike office 365 and SkyDrive space which is described in the T&C (that we all read before ticking that radial button to agree of course) as ONLY under a leased licence.
IF Microsoft can support AND develop software that supports SQL2000 Servers, why is it so hard to archive and keep the same info for everyone???

Over the years I have had many ISP and email addresses - but now we have finally gone almost fully virtual...
I have a live login and MS ID 4 my SkyDrive account but I only use my MS touch with 8.1, SkyDrive and office 365 for mobility.
And I still like to backup to my own server!!!
What would be good is if I can put all the software licenses and product keys of the software and keep a record of my mac addresses for hardware and even static IP's in a file or a secure location within the MS online store.
That's where MS wants me to get my computing needs from in future and I will always be able to retrieve it in future but what about the $$$$$ I have spent on software, hardware and applications prior to now???
I know u guys love 2 collect data 4 marketing analysis,
4 example I have an old PC that is still running a server from last century - if you knew about it a simple script would allow you to offer upgrades or at least relevant MS products - UNLIKE the rubbish adds I just turn off or tune out
now...
Why cant I add products previous online email purchases into the 1 MS live ID account where I can keep it together? If you make that available I don't have to have separate steam accounts, EA game accounts, ASUS and adobe accounts etc
etc.
What has brought me 2 this is I was looking for my office pro 2007 disks to rebuild a HOME USE ONLY windows 7 laptop (NO touch screen so 8.1 is no benefit at all)
I HAVE 4 Genuine PRODUCT KEYs for Office 2007 BUT EVERY TIME I WENT TO DOWNLOAD the software - regardless of the key I used - I got the error message: We are sorry, but we are unable to complete your request.•The Office 2007 Product Key
provided is already associated with another user on this site. Please log in with the user information originally used with this Office 2007 Product Key.
That's crap - This is a clean brand spanker install of Win7 and there was nothing b4 I put the oem drivers from Toshiba back on.
I looked at dozens of support pages and forum blogs and tried for hours to get a copy to download - including incognito and other logins but because my default PC name is also my MS Windows live ID the same error was repeated.
I keep away from the non MS sites for these things and with good reason - there were heaps of similar users with the same issue or very close to it that had downloaded from a supposed MS copy from eValue or digital river etc and the next
thing was total corruption of the OS.
EVENTUALLY I found a LIVE MS chat on a support site in the US and she gave me a link to a slightly older version which will need updating and some reg edit changes but so far, so good.
The point is - what a crock !
I should be able to just keep all my software, drivers, updates, service packs, and versions that I have upgraded in the MS store.
If Microsoft aren't going to support XP or Office 2003 and eventually 2007, vista & Windows7 not far behind??? then that's still no excuse for them to put these restrictions and limits when I OWN my copy of the software!!
Unlike office 365 and SkyDrive space which is described in the T&C (that we all read before ticking that radial button to agree of course) as ONLY under a leased licence.
IF Microsoft can support AND develop software that supports SQL2000 Servers, why is it so hard to archive and keep the same info for everyone???

My iPod touch was stolen and recovered. I can use my Apple id for this site but the theif changed the Apple id needed to update apps etc and I do not know how to delete his acct. Any help with this will be greatly

My iPod touch was stolen and recovered. I can use my Apple id for this site but the theif changed the Apple id needed to update apps etc and I do not know how to delete his acct. Any help with this will be greatly appreciate

If the thief enabled activation lock on the device, then there is nothing that can be done. Only the password for the Apple ID that it is locked with can disable activation lock.

If I have a pinned homepage; How can I keep Firefox from opening a second tab. None of the answers on this site help at all

I have a local html file on my system that I use as a homepage in Firefox. This homepage has a list of links that I regularly use. I have this file homepage pinned in Firefox. Every time I open Firefox not only do I get my pinned homepage, I get another tab with the firefox homepage opened and focused on.
All I want to load when I open Firefox is my chosen homepage. That is it. How do I stop this second tab from opening?
None of the older questions and answers on this site seem to work. Why is this so hard. It works in Google Chrome out of the box but I'm migrating away from Chrome because Google decided to break my extensions without my permission by not allowing third party extensions to be loaded, only ones listed in their store.

I do not see why it should not work for you. I have just tried doing that and it works for me.
First of all double check what is shown on your list of home pages. Firefox may be set to open more than one home page,each one as a separate tab. The listing separates the tabs with a pipe symbol | (Often the key above the Ctrl key)
* See [[How to set the home page]]
Another possibility is that you have set Firefox to restart with the tabs from the previous setting.
(Full troubleshooting information not submitted)

What is the difference between "Delete" & "Forget about this site" when deleting a single item in the 'History' as a 'customising' procedure ?'c'

I am still using Firefox on Windows XP

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious and if you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.
You can't recover from this 'forget' unless you have a backup of the involved files.
It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.

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