Outlook 2007-2010 keeps asking to login to exchange 2010 sp2
We Have Migrated our system from small business 2003 to small business 20011 using exchange 2010
there is varies versions outlooks working 2003/2007/20010 on windows XP and 7 workstations
Most are in the office on a 1 GB Lan but a number run across a software VPN
some not all Outlook 2007/2010 versions keeps asking to be login some regular, some only every couple hours
OWA works Fine no issues
Hey Alan
If you have enabled web-based publishing of your Offline Address Book (OAB) and your Outlook users get continuously prompted to enter their passwords, you need to check a couple of things:
Make sure Autodiscover is working perfectly before you made the OAB change.
Hold down the CTRL button and right click on the Outlook icon on the task bar, then select
Test Email Autoconfiguration. Unselect GuessSmart and Secure GuessSmart and keep
Use Autodiscover selected. On the Log tab, make sure Autodiscover is successful and that it was able to bind to an SCP.
Make sure that the autodiscover.domain.com entry is added to your certificate’s
Subject Alernative Names list.
If you are facing problems with Autodiscover, you should correct that first before attempting the steps mentioned below.
Make sure that you have defined the External and Internal URLs for the OAB virtual directory in your client access server.
Once you have made sure that Autodiscover is working OK, and that the credentials are being prompted for the OAB URL (and not the mailbox server), you need to check the IIS Authentication setting on the client access server.
On the Client Access Server running Windows Server 2008, open IIS Manager console.
Click on Default Web Site
Open Authentication
Note that only Anonymous Authentication is enabled. All other authentication methods should be disabled.
Temporarily enable Windows Authentication
Right click on Windows Authentication and choose Advanced Settings
Uncheck Enable Kernel Mode Authentication and click
OK
Disable Windows Authentication
Do an IISRESET
Also make sure that kernel-mode authentication is disabled for the RPC virtual directory.
Restart Outlook. You should no longer get the prompt for credentials. Test the configuration with Outlook Anywhere clients as well, if you have enabled Outlook Anywhere on your Client Access Servers.
You may need to repeat this configuration on all Client Access Servers that are enabled for Web-based publishing of Offline Address Book (OAB).
Syed MM Messaging SME - IBM || MCTS || MCSE || MCSA || VCP5 || VCA ||
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Does MS outlook 2007 in client machine is recommended in Exchange 2010
Hi All,
We have a users who uses an outlook via citrix. The outlook clinet on citrix servers is 2007 SP1 and recently there is an upgrade at Exchange server from 2007 to 2010 and all users mail boxes are upgraded to Exchange 2010. After upgrading users mail box to
2010, there are many issue like
1. Outlook takes more time to load for few users.
2. Gets a pop-up "trying to connect to Exchange server".
3. Due to this, performance of citrix becomes very slow. Citrix works fine once outlook closes.
4. Another strange thing.....there are 2 mailboxes under Exchange 2007, when we send an email from these mail box the mail shows in Outbox but mail got delivered recipients and will not show up in Sent mails.. :(
Could you please give me some suggestions.For 1-3 problem, you may try to run Outlook in safe mode ("Outlook.exe /safe") without Anti-virus running and check whether the performance of Outlook against Exchange in Citrix platform is fine. If the problem is not caused by client, I think there might
be something configuration problem on Citrix or Windows Server site.
Here is a discussion thread with the same topic from Citrix forum
http://discussions.citrix.com/topic/310220-poor-performance-on-new-xenapp-farm/
For the Question 4, please check the following Outlook option to check the result.
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Tony Chen
TechNet Community Support -
Hi
I'm looking for a solution that I can't seem to find. I have an Exchange 2010 server running in a dot local domain (domainname.local), so my SSL certificate is installed using the servers external email DNS name. email.mycompany.com
I have followed the instructions to resolve this on the Exchange server, implemented the changes so autodiscovery sees the server as email.mycompany.com. This works great for my Outlook 2007 users. The downside is that none of my Outlook 2013
clients can access their email without the certificate error server name mismatch.
I know Outlook 2013 has tighter security but I need to get rid of these cert errors, any thoughts out there?Hi,
Since both your Outlook 2007 users and Outlook 2013 users are using Exchange 2010 with the same server configuration, it should be working in both Outlook client version.
Please restart your IIS service by running IISReset /noforce from a Command Prompt window in Exchange to have a try. In Outlook, please re-create a Outlook profile to check whether the issue persists.
Regards,
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TechNet Community Support -
Outlook 2010 client ask for credential when Exchange 2010 server restart
Hi,
Each time our Exchange server is restarted (most of time for update installation), all open Outlook clients are prompt for credential.
This is annoying because when the users come back, sometime they don't take care about the credential windows and believe that's they don't receive any mail and start to prompt the support when they notice that's their mail come to their mobile but
not on Outlook...
One solution is to ask everybody to shut their computer down every time an update of the server is planned. But as the users are, by design, very lazy and don't really care about this kind of things. It isn't an acceptable solution.
Does anyone know if there is a way for stopping Outlook to ask about credential when it loose temporarily the connection with Exchange ?
Thanks for readingHi,
Just checking in to see if the information from Ed (DareDevil57) was helpful. Please let us know if you would like further assistance.
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Outlook 2010 + Exchange 2010 keeps asking for credentials - Please Help!
Hello All,
Recently after a Windows Update + restart of my Exchange Server I'm having an issue with Outlook 2010 where it continually asks for credentials. Every 5 minutes or so the credentials popup appears and either typing your password or clicking cancel will make
Outlook work as expected again until the next popup, frequency of popups is about 2-5 minutes give or take. I am using Exchange 2010 on Server 2008 R2 and aside from the popup everything is working as expected. This seems to be effecting almost all users.
Some things I've tried already include:
- Removing any saved credentials on computer
- Removing and recreating Outlook Mail Profiles
- Running "Set-AutodiscoverVirtualDirectory -Identity 'autodiscover (default Web site)' -WindowsAuthentication $true -BasicAuthentication $false" in shell to disable basic authentication for autodiscover
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- Ensuring that the OAB folder permissions are set to allow Authenticated Users to Read/Execute
Anyways, if anybody has additional suggestions for me I'd very much appreciate them. Many users are using the Web App for the time being (with no issues) since the credentials popup is too annoying for them.So I made sure that all of my authentication methods match the settings you linked me and then recycled the app pool you mentioned but am still having the issue.
One thing I noticed is that if a user experiencing the problem types their password into the credentials popup it will keep popping up continuously but if they hit cancel it says "Needs Password" where it would normally say "Connected to Microsoft Exchange"
and if they simply click once where it says "Needs Password" then all of a sudden it switches to "Connected to Microsoft Exchange" again and they no longer see the popup until Outlook is restarted.
Just to verify I have the proper settings now this is what shell returns:
[PS] C:\Windows\system32>Get-WebServicesVirtualDirectory | fl *auth*
CertificateAuthentication :
InternalAuthenticationMethods : {Ntlm, WindowsIntegrated, WSSecurity}
ExternalAuthenticationMethods : {Ntlm, WindowsIntegrated, WSSecurity}
LiveIdSpNegoAuthentication : False
WSSecurityAuthentication : True
LiveIdBasicAuthentication : False
BasicAuthentication : False
DigestAuthentication : False
WindowsAuthentication : True
[PS] C:\Windows\system32>Get-AutodiscoverVirtualDirectory | fl *auth*
InternalAuthenticationMethods : {Basic, Ntlm, WindowsIntegrated, WSSecurity}
ExternalAuthenticationMethods : {Basic, Ntlm, WindowsIntegrated, WSSecurity}
LiveIdSpNegoAuthentication : False
WSSecurityAuthentication : True
LiveIdBasicAuthentication : False
BasicAuthentication : True
DigestAuthentication : False
WindowsAuthentication : True
Do you have any additional suggestions that I can try? From what I can tell my authentication methods all match the default settings now.
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Keep exchange 2007 Hub transport & CAS during migration to Exchange 2010
Hello,
during a migration from exchange 2007 to exchange 2010 is it supported to keep the old exchange 2007HUB and CAS in charge of the outside mail flow (send/receive) and OWA service.
Here is the scenario :
Actual OWA url : https : // webmail . compagnie . com (2007)
Future OWA url : https : // owa . compagnie . com 2010)
Keep the old url accessible for the users which have not be migrated to the new exchange 2010 MBX server.
Indicate to the migrated users to use the new url instead of the old one.
Keep the old hub transport server (2007) handle the mail flow (send/receive) to the outside.
At the end, when all the users will be migrated, configure the new 2010 Hub/cas to handle the mail flow (send/receive) to the outside.
Thanks a lot for your answers.
DavidThanks for your answers.
So if I have understood right, the only thing I have to take care about (in order to let the 2007 cas/hub server handle the external mail flow (on which the MX is bind) until all mailboxes are migrated) is to add the 2010 cas/hub server in :
Organization Configuration ---> send connector ---> Actual 2007 send connector --> Source server
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That will take care of the outbound message flow, yes.
Twitter!: Please Note: My Posts are provided “AS IS” without warranty of any kind, either expressed or implied. -
Outlook 2007 cached mode not working for old exchange 2003 users
For some reason outlook isn't receiving emails straight away when in cached mode for users which we moved (few years ago) from exchange 2003 to 2007 (we now have everyone on exchange 2010). I checked the security tab in AD and compared new and old users
and the permissions are completely different.
Creating a new AD account and linking the old email account to it, fixes the issue but that's not really an option for over 100 users.
Has anyone else had this issue?Hello,
What's the difference between the permissions?
Can the users receive emails from OWA?
In addition, please make sure your Outlook 2007 has installed the latest update. And try to use
outlook/cleanips and check if it helps. See:
http://support.microsoft.com/kb/968773/en-us
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Outlook 2010 Certificate Alert when connecting to Exchange 2010 Server
Hi,
I am receiving the below security alert when launching a domain joined Outlook 2010 client;
The security certificate was issued by a company you have not chosen to trust
This is a self-signed certificate on the CAS server role which is separate to the Hub and Mailbox. Unless something is completely screwed, Outlook 2007 against Exchange 2007 had no issues with domain joined machines and self-signed certificates.
The following KB article explains the same issue http://support.microsoft.com/default.aspx/kb/2006728 but this is a native Exchange 2010 environment with no previous versions of CAS roles.
Any help appreciated.
CheersHi,
Yes, when internal user try to use outlook to connect exchange Server, outlook will try to find the e-mail address and exchange server name from AD. After that it will look for SCP and then find the correct the autodiscover server to connect, retrieve settings.
So during the process of connecting to exchange server, it will have to use autodiscover to connect and retrieve user settings. So certificate regard to autodiscover will cause the issue.
I’d like to share the process of how internal outlook user connect to exchange server.
1. Automatically retrieve e-mail address from Active Directory if domain joined machine.
2. Retrieve Exchange Server name if found and store for later.
3. Look for SCP objects or SCP pointer objects that correspond to user’s e-mail address, and find the correct Autodiscover server to connect to; then connect and retrieve settings.
4. If previous step fails, attempt DNS discovery of Autodiscover XML (allowing for 10 redirects).
a. HTTPS POST: https://DOMAIN/autodiscover/autodiscover.xml
b. HTTPS POST: https://autodiscover.DOMAIN/autodiscover/autodiscover.xml
c. HTTP GET: http://autodiscover.DOMAIN/autodiscover/autodiscover.xml (only to follow redirects, not to get settings)
d. DNS SRV lookup: _autodiscover._tcp.DOMAIN (only to follow the redirect the SRV record points to)
5. If previous step fails, attempt local XML discovery and use XML found on the local machine if applicable.
6. If previous step fails but an Exchange Server name is found in step 2, configure Exchange account based on Exchange Server name.
7. If previous step is not applicable, attempt Common Settings Discover, as described in the next section.
More related information to share with you:
Security warning when you start Outlook 2007 and then connect to a mailbox that is hosted on a server that is running Exchange Server 2007 or Exchange Server 2010: "The name of the security certificate is invalid or does not match the name of the site"
http://support.microsoft.com/kb/940726
Regards,
Xiu -
Outlook 2010 - "Reply To" linking to wrong Exchange 2010 Internal Email Address
Hi,
One of my internal email users (Exchange 2010 Enterprise) compiled an email from within Outlook 2010 and sent it to a specific internal colleague with a CC to two other internal colleagues plus two external contacts.
They all recieve the email successfully but if any of them (internal & external contacts) try to "Reply" or "Reply All" the "To" for the new email is automatically populated with a completely different and unrelated
internal email account instead of that of the original sender? This occurs when attempted from either thier Outlook or OWA environments.
This appears to be a one off issue, as the original recipient of the problem email has recieved other emails from the same sender both just before and soon after which all behave correctly.
I have looked at the View Source information for the recieved and confused email from Outlooks perspective and there is no reference within the source to the wrong account that get consistantly used for the
purposes of a Reply.
I have never experienced this sort of problem before since administering Exhange etc and would like to understand how it can randonly occur.
Any help would be most welcome.
Regards,
MarkHi,
Does this issue happen to other emails or just the certain one?
On the sender side, please go to Send Items folder, find and open the problematic message. Click on File > Properties and check if the user set “Have replies sent to” in the Delivery options section:
If the original email was set with this option, when we click Reply, it will send email to the people typed in the box.
We can also check the message properties on the recipient side.
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support -
How to force Outlook's Junk email fitler to not filter Exchange 2010 SP1 accepted domains?
Hello,
I wonder if there really is no way how to reach the result described in the title question. Because
http://support.microsoft.com/kb/2458522 says:
This issue occurs because of a functionality change that is introduced in Exchange Server 2010 SP1. In Exchange Server 2010 SP1, domains that are configured as accepted domains are no longer allowed in the junk email lists of a mailbox.
So please tell us Microsoft how can we force Outlook to accept internal domain as a trusted senders and not apply Junk email filter on it?
There was already a long discussion about the steps here
http://social.technet.microsoft.com/Forums/en-US/outlook/thread/15f857c6-0ed4-4004-9d90-cb5d16361752 so please don't offer anything described there.
Thank you,Trying to deal with the Outlook Junk Email Filter is not very easy and had been a pain in the butt.
The ONLY way to ensure the Outlook 2010 Junk Email filter honors "white listed" emails is to stamp the email with SCL -1. Setting a transport rule will do that but it is not very flexible.
I was able to resolve these issues by simply enabling the Exchange 2010 Anti-Spam agents on each hub transport server. We have no Edge Server but we use a couple of Ironports at the gateway which provide the bulk of AntiSpam. We didn't think we would
need the Exchange AntiSpam so we hadn't initially enabled. After months of trying to resolve people's complaints of emails from internal system ending up in Junk, this solution worked for us.
This is the order in which it was done.
1. We set the receive connectors for the internal systems for bypassing Anti Spam. We basically have 2 receive connectors, one for internal system with no relay, and one for internal systems who are allowed external relay.
Get-ReceiveConnector "server\name of the recieve connector" | Add-ADPermission -User "“NT Authority\Anonymous Logon” -AccessRights ExtendedRight
-ExtendedRights ms-exch-bypass-anti-spam
Note: If you use SMTP Authentication, Exchange will only mark the emails as "Internal" and not assign a SCL of -1. It can only be on anonymous connections.
Note: We have a separate receive connector for the Ironports delivering external email that will not bypass Anti-Spam. These emails will receive a SCL rating of 0-9
2. We set the global SCL to 6 (default is 4). You can set it to whatever you want.
Set-OrganizationConfig -SCLJunkThreshold 6
So basically, any email tagged with SCL 7-9 will be moved to Junk by Exchange.
3. Set-ContentFilterConfig -SCLQuarantineEnabled $False -SCLDeleteEnabled $False -SCLRejectEnabled $False
We don't want delete, reject or quarantine anything on Exchange. Just move email to Junk folder if SCL 7-9 and have user deal with it.
4. Set the Internal SMTP Servers by adding each Exchange server's IP Address to the Global Transport Settings. I used EMC, Organization Config, Global Settings, Transport Settings properties, Message Delivery tab. Do NOT add any other "internal" servers
here, only the Exchange servers.
5. Then we installed the AS agents on each HT Server.
Starting with the first server
Stop MSExchange Transport service
D:\Program Files\Microsoft\Exchange Server\V14\Scripts>.\install-AntispamAgents.ps1
After installation, disable all the agents except for Content Filtering Agent. This agent has to be enabled for Exchange to stamp the email with SCL -1. I used EMC, Organization Config, Hub Transport. You will see a new tab called Anti-Spam. Disable everything
except Content Filtering.
Start MSExchange Transport service.
Repeat on each HT server. (You won't have to repeat the disabling of the agents as that is a global setting)
6. You can add global safe senders by doing the following.
$list = (Get-ContentFilterConfig).BypassedSenders
$list
$list.add("[email protected]")
$list.add("[email protected]")
Set-ContentFilterConfig -BypassedSenders $list
The message headers are stamped with
For emails sent through the Internal connector
X-MS-Exchange-Organization-Antispam-Report: MessageSecurityAntispamBypass
X-MS-Exchange-Organization-SCL: -1
OR
For external emails from a safe sender
X-MS-Exchange-Organization-Antispam-Report: ContentFilterConfigBypassedSender
X-MS-Exchange-Organization-SCL: -1
OR
For all other external emails
X-MS-Exchange-Organization-SCL: 0
Good Luck. This has basically stopped all the calls about "legitimate" email in Junk Email folder. -
Outlook 2013 - Lost Ability to Send Text Messages - Exchange 2010
Hi Folks,
I have an exchange 2010 server that has been up and running for 3+ years. I use MS exchange and Outlook 2010/2013 for receiving and replying to text messages on an Android based phone.
Without upgrading or changing anything, this past week one of my Outlook 2013 clients lost the ability to send or reply to text messages. In Outlook under "Home:New Items" the "New Text Message" option was gone. The exchange account was
still receiving text messages that were sent to the phone. But when I hit reply it said account not setup.
I checked on another computer with an Outlook 2013 client, and it still had the option for "New Text Message". I contacted Outlook support, and they just wasted 45 minutes of my times and said they can't help because exchange was involved.
Now several days later, all my clients have lost the option of "New Text Message". It's not greyed out from the list, it's gone.
Thanks for the help!
Dave BI recommend that you post this in the Outlook Forum: http://social.technet.microsoft.com/Forums/en-US/outlook/threads
Ed Crowley MVP "There are seldom good technological solutions to behavioral problems." -
Exchange 2010 SP1 Update Rollup 6 to Exchange 2010 SP3
Hi there,
I am planning to install Exchange 2010 SP3 next week and after reading some of the related comments on this site I got a little worried.
Our current Exchange environment consists of the following:
1 x CAS/HT Server
2 x Mailbox Server (members of a DAG)
The OS of the 3 servers is Windows Server 2008 R2 SP1. All servers are running Exchange 2010 SP1 Update Rollup 6.
The Execution Policies on our Exchange servers are set as follows:
– CAS/HT Server:
Scope ExecutionPolicy
MachinePolicy Undefined
UserPolicy Undefined
Process Undefined
CurrentUser Undefined
LocalMachine Unrestricted
– Mailbox Servers:
Scope ExecutionPolicy
MachinePolicy Undefined
UserPolicy Undefined
Process Undefined
CurrentUser Undefined
LocalMachine RemoteSigned
Please note that we do not have any Group Policies that defined the PowerShell script execution policy.
I would be very grateful if you (or any of the kind readers) could help me with following questions:
1- Do I have to change the execution policy on our Exchange servers before installing SP3? If I have to change a policy, what should I change? And how would you recommend I should do this?
2- After installing SP3 on a server, can I install the latest rollup update on this server before moving to the next server? For example, can I do the following:
i. Install SP3 followed by RU 5 on the CAS/HT server -> Apply the our custom settings
ii. Install SP3 followed by RU 5 on the first mailbox server
iii. Install SP3 followed by RU 5 on the second mailbox server
Many thanks,
MHi Amit,
Many thanks for the swift reply.
That's correct. We didn't set the Powershell execution policy via Group Policy. We only configured the execution policy of "LocalMachine" to "Unrestricted" on the CAS/HT server using the "Set-ExecutionPolicy" command on the server.
The mailbox servers' execution policies have not been changed and are set to those values by default.
I must admit, I go event more confused when I read the "http://support.microsoft.com/kb/2668686" and "http://support.microsoft.com/kb/2810617" articles.
But it looks like I shouldn't worry as our current Powershell execution policies shouldn't affect the upgrade. Right? -
Outlook 2010 keeps asking for credentials
Hello,
We have a Exchange 2013 server with outlook 2010 clients wich constanly ask for credentials.
even with the option save credentials on.
The Exchange servers are hosted and the clients are not part of a domain and use Outlook Anywhere.
Outlook 2013 clients do not have this problem.
I tried several things:
-new profile
-rename ProtectSystemProider folder
- dword registry Savecredentials
- removed ProtectSystemProvider registry key
- Removed or edited credential manager accounts
We have this problem on serveral Windows 7 clients and Remote Desktop Server 2008 r2 sessions.
Hope anyone can help me.
gr
CrisHi Cris,
Please try to clean up the cached credential in your computer. Then fill in with the format of UPN when it prompted for credentials next time and check the Remember my credential to save it. About how to remove cached credentials, please follow these steps:
1. Launch the Credential Manager from Control Panel > All Control Panel Items > Credential Manager.
2. In the Generic Credentials section you’ll see a setting for [MS Outlook] which will include your SSO details. Click the downward-pointing arrow to the right of that value.
3. In the expand details, click Remove from vault. Then Outlook will no longer have a stored copy of your password.
Regards,
Winnie Liang
TechNet Community Support -
Word and Excel 2010 keep asking me to log into SharePoint.
I had Office 2010 beta running on Windows 7. At one point, I opened a file from a SharePoint site by mistake. I got the Beta to stop asking me about logging
into this SharePoint site.
Last week, I un-installed the beta and installed the released version of Office 2010.
Now, when I have any documents opened in either Word or Excel, I am being asked to log into the old SharePoint site - every 5 minutes.
The only place I have been able to find anything related to SharePoint is under Outlook, file, info, account settings. The old site was listed under SharePoint
lists - I deleted that. There was also a Data File that had the SharePoint site as the location - I deleted that.
Word and Excel are still asking me to authenticate to the SharePoint site - I don't use any SharePoint sites.
HOW DO I MAKE IT STOP?
Thanks!Hi,
Thank you for using
Office 2010 Setup and Deployment forum.
From your description, I understand that you had Office 2010 beta and opened a file from a
SharePoint site by mistake. Then you set Office 2010 beta stop asking for log in in this SharePoint site. Now you installed the RTM version of Office 2010. However, when you open any documents in Word or Excel, you are asked to log in the old SharePoint site.
If there is any misunderstanding, please feel free to let me know.
If SharePoint Shared Workspace is enabled in Word or Excel, this may prompt users with a Windows login if users do not have permissions to access or create a Shared
Workspace. We can do the following steps to turn this off:
===============
1.
Open
Word
2.
Click
Files > Options > Advanced
3.
Under
General, click Service Option.
4.
Click
Shared Workspace.
5.
Uncheck box that says
“The document is part of a Workspace or SharePoint Site.”
6.
Click
OK to save the settings.
Similar steps to do this in Excel.
Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything I can do for
you, please feel free to let me know.
Best Regards,
Sally Tang
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