Outlook 2010 Profiles Not Creating with Exchange 2010 Backend

In an enterprise environment. Issue has been replicated on multiple Windows Terminal Servers, with multiple accounts.
With multiple accounts have recreated the user profiles from scratch, and launched outlook 2010. The profile does not autocreate, it was working in production about a week ago. Windows Updates were applied for December 2014.
Does anyone know if a Local Windows Client side patch would cause Outlook 2010 not to resolve a profile correctly. Could this be the outlook mapi rpc issue that was part of RU8. Have searched several hundred artciles on this on google and twitter
in the last weeks time frame and cannot find anywhere online that lists excatly what a user experiences when RU8 fails. Have not heard back from the Exchange administrator if RU8 was deployed. There are also multiple Windows Updates for December
2014 for Office that may have caused the problem.
Might be having exactly the same issue as this guy.
http://exchangetips.us/2014/12/exchange-users-unable-to-connect-with-outlook-2010/
Microsoft did pull/release a version #2 of an exchange patch in December which might be the root cause.
https://nakedsecurity.sophos.com/2014/12/12/microsoft-pulls-patch-tuesday-fix-outlook-cant-connect-to-exchange/
not sure if we are we running “Exchange Server 2010 SP3 Update Rollup 8”
–version #1 or version #2
http://blogs.technet.com/b/exchange/archive/2014/12/09/exchange-releases-december-2014.aspx
https://social.technet.microsoft.com/Forums/en-US/1f77b07b-8330-453c-bc4e-4322d21d1aa3/outlook-error-code-0x800040050x800040050x000501?forum=exchangesvrclientslegacy
http://www.anywherexchange.com/2014/12/mapi-http-support-now-available-for.html
http://blogs.technet.com/b/exchange/archive/2014/05/09/outlook-connectivity-with-mapi-over-http.aspx
http://windowsitpro.com/blog/exchange-2010-sp3-ru8-withdrawn-due-bug-mapi-rpc-layer
http://www.reddit.com/r/sysadmin/comments/2oxfdf/microsoft_exchange_2010_sp3_ru8_breaks_outlook/?utm_medium=twitter&utm_source=twitterfeed
http://blogs.technet.com/b/exchange/archive/2014/12/09/exchange-releases-december-2014.aspx
https://social.technet.microsoft.com/Forums/en-US/1be9b816-b0ab-40ea-a43a-446239f8eae3/outlook-client-issues-following-exchange-2010-rollup-8?forum=exchange2010
https://social.technet.microsoft.com/Forums/en-US/8a66406b-2047-4108-bd5a-9a178114c424/exchange-2010-sp3-rollup-8-and-rollup-7?forum=smallbusinessserver2011essentials

There are known issues with Outlook connections if you are using Exchange 2010 SP3 UR8 (as you have found). You can check which update you are running by going to
Control Panel/Uninstall a Program, then click the
View Installed Updates selection (upper left). Your
Exchange Server 2010 - Software Updates will show a definite difference between UR8 and UR8V2. To be safe, I'd fully remove UR8 and install UR8V2 after a system restart.

Similar Messages

Outlook 14.4.8 not synchronizing with Exchange 2007 anymore (shows "downloading" but no new messages shown in inbox"

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All Macs (also the ones with OS 10.6.8) do not anymore show any new messages in inbox.
Restarted Server, tried to disable autodiscover on macs and deleting/adding account and repairing database does not fix the problem. Also restarted server several times.
We have the same problem on 2 imacs retina with yosemite and on 2 mac pro with 10.6.8 and different office 2011 versions.
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could it be there is something in regarding webdav which is very slow and leading to timeouts ?
in application log i do have the following two information events every few minute:
The Exchange Web Services started successfully. Event ID 1
and
Process STORE.EXE (PID=3688). Exchange Active Directory Provider has discovered the following servers with the following characteristics:
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SERVER.org.local CDG 1 7 7 1 0 1 1 7 1
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The Open Procedure for service "BITS" in DLL "C:\Windows\system32\bitsperf.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section
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Hi,
Since Outlook running on Windows works well, it seems an issue on the Mac side. I suggest ask Mac for help so that you can get more professional suggestions.
More information for your reference:
Please try to verify whether there is any expired certificate from the computer personal store.
If it is the case, please remove them.
Thanks
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Mavis Huang
TechNet Community Support

ICal still does not sync with exchange 2007 in Lion

Dear,
In Snow Leopard, iCal was not syncing with Exchange 2007. I read a lot of things on this and it all led to recurring events. Indeed, after deleting them, things started to work. But I cannot delete recurring events! I need them!
Seeing that there was soo much talk on this all over on apple, I assumed that Apple would fix it. Instead, all we're seeing is some enhanced UI.
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Message was edited by: guido4096. Added error message

Hi all,
I do have exactly the same problem.
But I am adding a new flavor, but I can not understand it.
I've setup two Exchange calender connections. Both servers are inhouse. The setup of the Exchange servers are most likely the same.
But one works and one not! How could this be explained?
I like to express my deep disappointment about iCal and partly Apple Mail. It is unbelievable for me, that years after Apple's cooperation with Microsoft there are still such problems.
I like my Macbooks and I certainly have the absolutely full bandwidth of all Apple products in my household and companies. But I think I have to go back to Microsoft and Sony Laptops in the near future.
Although this kind of bugs are small one's, but the hurt constantly. Apple - please fix that.
Here just for the interested reader is my console error message:
3/15/12 11:51:29.819 AM iCal: error = Error Domain=CalExchangeErrorDomain Code=-11 "iCal can’t refresh events in the calendar “Kalender”." UserInfo=0x7f856d4bddb0 {CalFailedOperationKey=<CalExchangeSyncFolderItemsOperation: 0x7f856c5ca060>, NSLocalizedDescription=iCal can’t refresh events in the calendar “Kalender”., NSLocalizedFailureReason=The account "DR InfoDyn" currently can’t be refreshed.}

OUtlook 2013 can not connect to exchange 2013 after exchange maibox member of DAG failed.

hi ALL
OUtlook 2013 can not connect to exchange 2013 after exchange maibox member of DAG failed.
Exchange environment contains 2 Exchange Mailboxesserver ,( one Failed , virtual Machine)
2 cas Servers
first databases could not be mounted but after we run the below command , users can use OWA but outlook could not connect
Start-DatabaseAvailabilityGroup -Identity DAG -MailboxServer MBX1
please support
thanks

Hi,
According to your description, I understand that Outlook client cannot connect to Exchange server 2013 while one member of DAG failed.
If I have misunderstand your concern, please do not hesitate to let me know.
I want to double confirm whether all account store in MBX1 experience this issue, users in MBX2 works fine.
Please run following command to double check the database status:
Get-MailboxDatabase –Status | select Name,Mounted,MountedOnServer
If it works in OWA, the issue may be related to Outlook side. Please run “Test E-mail AutoConfiguration” and “Outlook Connection Status” to get more details, expecial the setting of proxy server, it’s more helpful
for further troubleshooting.
Additional, please try to recreate a profile for testing. Besides, please move active DB back to MBX1.
Best Regards,
Allen Wang

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Hi,
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Hello whereizben,
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Thanks, again, for posting!

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Hello bobeyay,
Thanks for using Apple Support Communities.
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Thank U
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hi,
Thanks for reply....Another Example
CREATE TABLE USER_MAS (USER_ID VARCHAR2 (20 Byte),MAIL_ID VARCHAR2 (255 Byte));
set serveroutput on
declare
atable varchar2(64) := 'USER_MAS';
acolumn varchar2(64) := 'MAIL_ID';
avalue varchar2(64) := 'NEWYORK' ;
dyn_sql clob;
begin
dyn_sql := 'update '||atable||' set '||acolumn||' = '''||avalue|| '''' ;
dbms_output.put_line(dyn_sql);
execute immediate dyn_sql;
end;
commit ;
Error at line 2
ORA-06550: line 9, column 23:
PLS-00382: expression is of wrong type
ORA-06550: line 9, column 5:
PL/SQL: Statement ignored
When i Changed the Data type to varchar2(64)
update USER_MAS set MAIL_ID = 'NEWYORK'
PL/SQL procedure successfully completed.
Commit complete.
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Waiting was the key solution here!
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HT4759 My outlook calendar is not syncing with icloud calendar & iphone

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Outlook 2011 for Mac not authenticating with Exchange 2010

Hi,
We have an issue with our Mac Clients authenticating with our Exchange Server. We have Exchange 2010 Version 14.03.0174.001.
Outlook is saying the credentials are incorrect for the user when we know they work fine in OWA and in Outlook 2010.
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Thanks

Hi Robert,
I found a KB for your reference:
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http://support.microsoft.com/kb/2492901
If it not matches to yours, please paste the details without sensitive information.
Thanks
Mavis
Mavis Huang
TechNet Community Support

Setting Out Of Office from Outlook not working with exchange 2010

Hi
We have an exchange 2010 server with 2 load balanced CAS server and Mailbox servers in a DAG. We have a few domain
names accepted (will call it firstdomain.com and seconddomain.com) but only one is in certificate (firstdomain.com).
The issue is - when user with default email @seconddomain.com try to set “Out Of Office” from outlook (2010 with all service
packs and updates) he is getting “ Your Out of Office settings cannot be displayed, because the server is currently unavailable. Try again later” where
setting it from webmail works fine and setting it from outlook for users with @firstdomain.com reply address works fine.
we have both internal and external urls for all virtual directories set to external
host address (https://mail.firstdomain.com
  etc). All the users are on intranet with local ip subnets (sites connected via vpns ), all the routing is in place and DNS points to correct ip addresses.
Autodiscover works fine (tested in outlook ) and giving correct address for OOF link
( https://mail.firstdomain.com/ews/exchange.asmx)
wich opens fine if entered into address bar in IE so its NOT AN AUTODISCOVER issue .
I enabled logging in outlook and thats what I am getting in there:
We have an exchange 2010 server with 2 load balanced CAS server and Mailbox servers in a DAG. We have a few domain
name accepted (will call it firstdomain.com and seconddomain.com) but only one is in certificate (firstdomain.com).
The issue is - when user with default email @seconddomain.com try to set “Out Of Office” from outlook (2010 with all service
packs and updates) he is getting “ Your Out of Office settings cannot be displayed, because the server is currently unavailable. Try again later” where
setting it from webmail works fine and setting it from outlook for users with @firstdomain.com reply address works fine.
we have both internal and external urls for all virtual directories set to external
host address (https://mail.firstdomain.com
  etc). All the users are on intranet with local ip subnets (sites connected via vpns ), all the routing is in place and DNS points to correct ip addresses.
Autodiscover works fine (tested in outlook ) and giving correct address for OOF link
( https://mail.firstdomain.com/ews/exchange.asmx)
wich opens fine if entered into address bar in IE so its NOT AN AUTODISCOVER issue .
I enabled logging in outlook and thats what I am getting in there:
1600       0x49763D20        02/02/15 16:50:44
+++++++++++++++++++++++++++++++
1600       0x49763D20        02/02/15 16:50:44
OWINHTTP SEND HTTP REQUEST BEGIN
1600       0x49763D20        02/02/15 16:50:44
Profile=Outlook
1600       0x49763D20        02/02/15 16:50:44
  [email protected]
1600       0x49763D20        02/02/15 16:50:44
URL=https://mail.firstdomain.com/ews/exchange.asmx
1600       0x49763D5F        02/02/15 16:50:45
GetLastError=0; httpStatus=401.
1600       0x49763D5F        02/02/15 16:50:45
OWinHtpp disabled auth schemes:
1600       0x49763D5F        02/02/15 16:50:45
<NONE>
1600       0x49763D5F        02/02/15 16:50:45
OWinHtpp supported auth schemes:
1600       0x49763D5F        02/02/15 16:50:45
Negotiate
1600       0x49763D5F        02/02/15 16:50:45
NTLM
1600       0x49763D5F        02/02/15 16:50:45
Basic
1600       0x49763D5F        02/02/15 16:50:45
OWinHttp attempting Auto-Negotiate with Desktop Credentials.
1600       0x49763D5F        02/02/15 16:50:45
OWinHttp USING pcreds->dwAuthScheme:
1600       0x49763D5F        02/02/15 16:50:45
Negotiate
1600       0x49763D9D       02/02/15 16:50:45
GetLastError=0; httpStatus=500.
1600       0x49763DAD       02/02/15 16:50:45
OWINHTTP SEND HTTP REQUEST END
1600       0x49763DAD       02/02/15 16:50:45
Last thing - we are using proxy server and with proxy off it works fine although all
possible exchange server hosts/domains/ip addresses excluded from proxy.
Aside from obvious question - what can be wrong and what to test next, another question
is - how can I check/monitor setting OOF on server side (log files etc)?
Last thing - we are using proxy server and with proxy off it works fine although all
possible exchange server hosts/domains/ip addresses excluded from proxy.
Aside from obvious question - what can be wrong and what to test next, another question
is - how can I check/monitor setting OOF on server side (log files etc)?
Thanks

Hi,
According to your description, I understand that Outlook client with second domain name cannot use OOF setting and get an error “Your Out of Office settings cannot be displayed, because the server is currently unavailable.” However OWA works fine.
If I misunderstand your concern, please do not hesitate to let me know.
I want to double confirm whether all account or some special user experience this question.
Would you please try to reconfigure Outlook profile in other Computer, Outlook version and return the results?
If this issue only appeared on Outlook 2010, please refer to below link to troubleshooting:
https://support.microsoft.com/kb/2596516?wa=wsignin1.0
Please try to run ExBPA to test OOF to get more details about this question. Additional, I find a similar thread about your question, for your reference:
https://social.technet.microsoft.com/Forums/exchange/en-US/81ebc1de-c899-4097-b224-a0e4b33e4162/users-cant-open-out-of-office-assistant
Best Regards,
Allen Wang

SME 7.1 not working with Exchange 2010 SP3 UR8v2 and OnTap 8.2.3 7mode

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the following configuration for SME 7.1 is no longer supported: Windows Server 2008 R2Exchange 2010 SP3 RU1 – RU5WMF/PowerShell 3.0SME 7.1 The supported configuration will now be: Windows Server 2008 R2Exchange 2010 SP3 RU5WMF/PowerShell 4.0SME 7.1 this is because Microsoft does not support WMF 3.0 on Server 2008 R2 running Exchange 2010 SP3, with any RU version.SME 7.1 requires a minimum of PowerShell 3.0 (part of WMF 3.0) in order to run. Feel free to review the Exchange Server Supportability Matrix located here: https://technet.microsoft.com/en-us/library/ff728623%28v=exchg.150%29.aspx. All existing documentation (ISG, Admin Guide, IMT) will be updated shortly to reflect this change in requirements. hope that helps,Domenico.

Outlook 2013 not compatible with Exchange 2003

Hello
Some of my customers bought SBS 2003 R2 just before SBS 2008 was released so they have systems which are only 4+ years old. SBS 2003 came with Exchange 2003 pre-installed. Outlook 2013 does not support Exchange 2003. So they cannot upgrade their Outlook
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Microsoft, is this correct?!

If this post is hard to read, it's because of Dragonsoft!! (sometimes it is like auto-correct on the phone - "I said WHAT!??")
Overall I think this is the most interesting thread that I have ever read on Microsoft.com.
As a computer for professional for over 30 years, I've always followed the context that software products are designed for a three to five-year term, to have more is a luxury.
When I was first in the industry (1983), Microsoft had a tendency to change the software versions every year to two years. As we approached the era of Windows XP there was an expected lifetime use of three years. Every two years a new product would appear.
So, when windows XP lasted well beyond the three-year term, it was pretty exciting to not have to spend money on new product, and we all enjoyed the decade of Windows XP.
The new generation of IT professionals has somehow believe that software products should live more than five years, and it just blows my mind!
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Windows for which they are named. So I always felt that there was a disadvantage to using small business server in that the products appearing inside of SBS had been on the market for a few years before being incorporated into the SBS package. It
made me feel, at first, that Microsoft was waiting on the level of maturity within the product before creating the SBS package. Now that I look back on the whole process it made me think that the SBS team had some difficulty merging the products into a install
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SBS 2003 was a great tool when it came out, but I found that it was riddled with security holes. To say the least some of my first SBS 2003 servers had their exchange system hacked by outside influences. (These were external facing servers who had websites
and exchange server running with public domain names, even though there were firewalls!) After a few patches, DNS modifications, reverse DNS entries, and some changes in the exchange system, I was finally able to make the system secure and solid.
My first real nightmare with SBS was when upgrading to SBS 2003 R2, which, yes, appeared around 2005. You cannot simply upgrade a machine from SBS to a new version. You must purchase a new server, install the new SBS version, and migrate your
entire installation to this new host. (While running SBS 2003 for several years and making backups on a tape, I realized that the new hardware on the market would not support a restore from my tape backup!) The whole process is rather daunting as not
all of the detailed steps to upgrade work as expected. I had to call, and pay, Microsoft to complete the process because exchange had trouble during the migration.
So off we went with our new installation of SBS 2003 R2. Then along came SBS 2008! I went through the same steps again... new hardware, new software, and, yes, paid Microsoft, again, for support to migrate.
When SBS 2011 appeared on the scene I was willing to upgrade again. Having gone through this, twice now, I fully prepared the client to purchase a new system and to purchase the new software. But because I was faced with the whole entire
nightmare of new hardware, migration, and having to call Microsoft to complete the process, I decided on a new approach. This time we were going to buy server which would run VMware. (I was not going to get stuck in a hardware box that I could not replace
if I ever needed to restore the operating system due to a massive failure.) So off I went, purchasing a new box, installing VMware, and installing my favorite operating system, Microsoft SBS!
Well, to say the least, it wasn't exactly as exciting as I had expected. Had some trouble getting VMware to settle into the new hardware, as there seemed to be some compatibility issues, but was able to work it out. Eventually, I was able to get started
on the migration. Things went well up until the point that I got to the exchange migration, and ran into a similar problem as before! A call to Microsoft revealed that it was even a little daunting for the support personnel, but as I documented the things
that they modified, and even performed a little cleanup, after they performed their cleanup! I can happily say that I'm no longer worried about hardware issues, when it comes to restoring my SBS server in case of a failure!
Overall I'm pleased with having used Microsoft SBS solutions over the past 10 years, but I would never expect, nor would I lead my customer to expect, that a product should last 10 years!
Previous comments have indicated that server should last seven years because they can be depreciated that way, I believe that to be entirely false! I live in Texas, and the state of Texas DIR program has adopted standards which state that
you should replace your hardware every five years! State agencies have this as a requirement, and it is not optional! Many state agencies have gone to leasing their equipment, which is a three-year term. (Where do you think off-lease equipment comes
from, anyway?)
One of my primary clients looked at me one day, and directly ask, "Okay, if we spend the $10,000 on the new server and software, how long should it last?"
Obviously, I wanted to say, "Forever!" But, remembering something that my mother had said (always plan for the worst and you always come out on top!), I said back to them, "I believe we should plan for a three-year lifespan, and if we get
any more than that, it will be a luxury." Needless to say, there have been some upgrades which lasted well more than three years, but there have been some which have been spot on.
The SBS server is a huge savings over purchasing the individual products separately. But there have always been some drawbacks during the upgrade process which makes the entire feasibility of the installation top-heavy when it comes to support costs.
I have noticed is that the SBS servers require more labor to keep them running smooth, especially with backup procedures and backup software, as SBS always requires a third-party product to make a "real" (restorable) backup.
A client's expectations should be that you are taking care of their business without them having to worry about what takes place in the tech room. They understand, and realize, that they can pay you a specific amount of money for your support without necessarily
having to purchase new hardware. But a good, healthy relationship with your client means that they should always be willing to upgrade, whether it is a workstation or server.
If you allow a client to be painted in a corner, then it's not their fault, it's your fault! Because, they have no idea what the new technology can do, and don't realize what's on the market. It's your job to keep up with what's current and to deliver
expectations which make them realize that each year has a dollar value attached to it, whether it is spent, or not.
If you have a client is unwilling to spend money to upgrade their equipment, then there's something else wrong with their business, and you should probably consider that they may not be in business for very long. So don't make it your problem when
they are unwilling to spend money. You don't work for free.
One last, quick example of the conversation that I had with a client who was unwilling to upgrade because things seem to be working so well. I put it like this, "You pay me to make certain that your business operates in good times and in
bad. Right now, everything is fine. If your building were to burn, and the only thing we had were the backups, I cannot go out and purchase new hardware and restore your system successfully. The equipment that we have operating here is no longer
available on the market. If I were to find the equipment, it would be out-of-date, and most likely, used, and I cannot guarantee its compatibility or functionality. So, if I can't restore your system to an operational status, then what would you do?
I don't believe there are any number of man-hours you can use to recover the information lost. You would probably have to go out of business! If your business becomes my business, then I would try to move to a position where my data is safe and my business
can continue in the case of catastrophe. The only way I can do this, is to purchase new hardware, new software, and put you back in a position of compatibility with the market. One of the things I always try to do is keep your business operations at a point
where if I die, someone else can come in and take my place. The whole idea here is to keep your business going."
It didn't take them long to come back and surprise me, "Make a list of what you need. Don't give us a list of what we need to get by, tell us what we need to be productive for several years. We don't want to patch this together
and always have problems."
And just as a note, your customer can write off $10,000+ per year for new equipment purchases. I think the number may be higher now. I had one customer who purchased a $15,000 system in December and wrote off $10,000 in one year and the other $5000,
a month later, in the next year!

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