Outlook 2013 not fulling syncing with Office 365 OWA

Briefly - is there any reason why emails that are accessible via the browser in Outlook are not being fetched by Outlook 2013 on the desktop? This using Office 365 Small Business Premium, client machine is running Win7.
TIA
Mike

Hi Mike,
Please confirm the items which are not synced to Outlook are listed in specific folder or all folders. Please click Send/Receive All Folders in Outlook to check whether all items can be synced completed in Outlook.
We can follow Eric's suggestion to disable Outlook cached mode to check whether the issue persists. If the issue doesn't happen in Outlook Online mode but only in Cached mode, we can
create a new Outlook profile
to have a try.
Regards,
Winnie Liang
TechNet Community Support

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Hi,
According to your description, outlook 2013 connects to Exchange online server very slowly.
If yes, we can try the following methods to narrow down the cause of the slow performance:
1. Try start your Outlook in safe mode, and check the launch speed;
2. Check if you have enabled Cache Exchange Mode, if no, enable it and try start Outlook, and check the launch speed;
3. Create a new profile with no email account, try start Outlook, and check the launch speed;
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Hello All,
I have outlined my problem below, If someone could please help me that would be great!
Environment
==========
SBS 2003 Server Running AD and Exchange 2003
Clients are Windows 7 with Office 2013 and Outlook 2007 (to connect to existing 2003 Server)
Issue
=====
I am in the process of Migrating off of SBS 2003 to Office 365. The situation is that my customer needs to keep the SBS 2003 server until end of life where they will at that time determine a upgrade path. They however do not want to use Exchange
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========
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Possible Related Problem
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me the usual three prompts for password after changing it.

Hi,
Thank you for sharing your solutions and experience here. It will be very beneficial for other community members who have similar questions.
Thanks,
Ethan Hua CHN
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
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Outlook 2013 not fulling syncing with Office 365 OWA

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