Page values becoming null

Hi,
I've created a quotation form, In that, I've created a application process to get details of a customer from the customer master. If I'll enter Customer ID, details are coming automatically. The problem is, If the customer is not existing in the master, I'm entering customer details directly into the form without id and I'm saving these details in the quotation table. I can see the details also in the table. But when I'm editing the exiting quotation, I can see all details in the form, But When I press any button all other details are existing. But related to customer details are just becoming null. This is happening only in the form. Details are existing in the quotation table.
What could be the problem.
Thanks and Regards,
Sudha.

Hi Sudha,
Without seeing the page this is my best guess as to what is happening.
If you have created the form using the automated row fetch wizard it will by default have created a reset page process. When you resubmit the page this will be clearing the form items. If this is the case you will need to change the behavior of this process.
cheers,
Ron

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