Pallet issue

Hi all,
1) one shipment I need to create it with the simple method and update no of pallets before the over all status set for completion
2) second shipment create normally and then update the no of pallets after the status set to completion.
Pls let me know how can i create/update pallets.I know how to create shipment document

I have only seen this behavior happen on machines when a MM (Muliple Master) font is loaded and utlized on a page, but that was on the mac. Examples of mm troublesome fonts are Nueva MM Ocean Sans MM. You may a troublesome font loaded, try closing fonts you do not use.

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Map Tags to Style Pallet Issue

When in the 'Map Tags to Style' pallet I can't scroll by either moving the scroll bar or clicking up/down arrows. Also the only way to select a style sheet is to click exactly on the paragraph icon. The scrolling is driving me crazy, anyone else have this issue in this pallet in ID CC (using ID from cloud and all updates have been run)?

Hi,
Thanks for sharing the document. I tried with your file and scrolling is working fine. I could choose and select the styles also.
Did the bug happen after importing XML or before as well?
Do you have other documents open while you are working on this document?
Did you try cleaning your preferences and cache? If not, you can give this a try and let me know if the problem still remains.
Regards,
Pooja

Layer Pallet issues with CS5 files in CS6

Opening Illustrator CS5 files in CS6 causes the visibilty icons, layer names, and layer thumbnails to disappear from the layers pallet. Objects are still there as are the layers and sub layers but I am unable to identify them in the layers pallet (see screen shot of CS6 panel and CS5 layeers panel). Have tried changing Panel Options. Have also tried changing the file names which it lets me do but disappear as soon as I leave the pallet. Also have tried pasting into a new document with "paste remember layers" but they arive in the new document the same way. The only thing that seems to work is pasting one layer at a time into a new document, and naming it at that time. This also provides the layer thumbnail. This is not a small issue as I have thousands of CS5 files which I will need to work with.
I am on a iMAC, running OS X 10.6.8

Try turning off the "Do not print" for this layer
Do you have the Verdana italic font properly installed on your machine?

Pallet+material tracking after goods issue? billing on destination qty?

hi experts
we have done here pallet material pack let s say 1 pack for 10 materials while doing outbound delivery. after that i will create shipment document in vto1(transportation), after that i will do the goods issue vlo2n. now i can able to enter when the material loaded and when the shipment completed.
but still there is requirement of tracking the pallets + materials (FG) which is in transit. and based on the exact reached quantity only billing should happen and like parcel tracking screen i need to track how many packs and fg material reached at the destination i need to see in some report and there should be some option of setting of the missing FG quantity and packs.
I tried POD(proof of delivery ) but there the eaxct reached material can be entered for the whole delivery document at once only. but i need to track the movement of packaging (pallet) + fg material partially also. kindly suggest me any solution on this
regards,
Soumya

Hi,
Now i am getting PI_CONS and PI_Prod also
Here errors are:
for PI_CONS: Enter storage Location
for PI_PRod: Qty and / or "delivery completed" ind. or final issue ind. are missing
and Material consumed quantities and produced are coming zero. when i am giving also in PI Sheet
now i am working on those..
Regards
Nag
Edited by: nag1975 on Mar 2, 2010 1:48 PM

Goods issue reversal of pallet

Hello,
Can some one tell me the transaction for reversing goods issue of a pallet please?
The pallet is empty and goods issue status did not update when goods issue of delivery was reversed.
HU status 0050 posted for goods issue
need to change status of pallet to delete
Edit: this is for HU managed shipment/delivery
Edited by: Arakish on Apr 21, 2010 6:18 PM

No, but they may be used next time...they decided to ship as is and do work around this time
marking as resolved, thanks for the responce

I have opened artwork created by someone else. We are both using Illustrator CC. This particular issue shows up in Illustrator CS5 also. Issue: in the links pallet a weird gray gadient keeps replicating. I cannot identify it in the artwork. It is an embed

Hello,
I have opened artwork created by someone else. We are both using Illustrator CC. This particular issue shows up in Illustrator CS5 also. Issue: in the links pallet a weird gray gradient keeps replicating. I cannot identify it in the artwork. It is an embedded image. I cannot get rid of it and it keeps reproducing. WHAT is it and why can't I delete it?
Thanks for any help. Ingrid

Hello, yes it is reproducing over and over. I look in the original artwork and there are 28. I did not save over the original art but “save as”. Worked on the new file for a while and now there are 47!. I copied all the content to a new blank, all colors removed, file and there they were. If I click on them can’t relink, won’t show a bounding box, no frame in wire-frame, no stray points. they are ghosts. Here is an image, to give a better visual of how they look in links panel. Any ideas? Thanks, Ingrid

Links Pallette Causing MAJOR issues

Hi Everybody!
What should have probably been my FIRST place to turn when this issue started occuring, has somehow turned into the last place I have come for answers.
With that said, hello! Please help me!
Currently ailing me is my LINKS PALETTE.
After a long day of prepping a file for some flexo plates (today, for example, I have been working on the same file for upwards of 8 hours, attempting to sandwich 4 different designs into a neat & tidy AI file), my computer tends to get nauseous. Illustrator crashes, and I hope that I've saved my file recently enough that I don't have to go back and re-do a ton of work. Of course, with my fingers perpetually command+s-ing, my file is fine, in the same state it was before my Illustrator hiccup. Or is it?
Glancing over the file, I realize that the majority of my links are missing. Upon further inspection, I realize that they are not just missing, they are now "blank". And there are now many copies of them, also "blank". Some are left intact, some multiplied one on top of another, and others left to whatever this new "blank" thing is. Totally arbitrary, extremely annoying, and in the flexographic industry, extremely dangerous. The last thing I need is for a file to go to press missing an image! As an operator, it'll be MY head that rolls.
Currently some of my co-workers are experiencing the same phenomenon, but until today, were a bit leery about admitting to it for fear that it was operator error. Other co-wokers are not experiencing this at all, and are even capable of opening the same files without seeing a disasterous links panel.
Please see the below screen shot. I haven't the slightest.
there should only be like 1 or 2 of each of those links.
Any help is greatly appreciated! Thanks!
Catie

CReillyFLG wrote:
Yes I am.
it's generally not a good advice to do that.
For some people working directly on a server works. For others it won't. Illustrator is very prissy about working directly on remote volumes. The technote makes it clear.
The problem is that trouble may sometimes be caused by very little things or options you least think of. You'll need to double check every piece of hardware and software/drivers involved in order to make this work. It doesn't mean anything if it works for your colleagues. You are connected via a different cable, maybe a different switch or router and maybe your computer is set up differently.
http://helpx.adobe.com/illustrator/kb/illustrator-support-networks-removable-media.html

Issues with Character Pallete after latest PS CS6 update

Since the latest update earlier this week, I've experienced major issues with the character palette - particularly the point size and tracking. The tracking issue is by far the greater of these two evils and the following explains the issues I've observed:
tracking - the number you type isn't the number used to set the tracking. The slider and up/down arrows do not remedy this problem, though they make it slightly more predictable. The number that appears seems random, though I've noticed a pattern in some instances (typing 20 sets tracking 18, typing 40 sets it 36, typing 60 sets it 54, and so on). This issue also appears to be connected to free transforming a text layer, so the pattern is possibly based on the percentage of scaling.
font size - the number you type works if size is increased in small increments to a certain point. Then it max's out, and this error appears repeatedly (after ok is clicked the error pops back up)
I've searched the web for resolutions to the issue and haven't found anything. This is what I've tried and none of it worked to any lasting degree:
- set units to pixels in preferences and restart photoshop
- set units back to points in preferences and restart photoshop
- restart photoshop and pc (several times)
- shut down photoshop and pc (several times)
- unplug pc and discharge static

I dont know the the below link. But if you go to Photoshop .com feedback. And go to Topics>Problems and sort by most recent, these text bug topics should be on that page. (I created the last one "Scrubby Leading Bug")
Text layer inconsistent property values (new in 13.0.5 / 13.0.1.2)
Photoshop: Font style size problems in CS6
Photoshop CS6: program error from vector tools, multiple text layer font size weirdness
Photoshop 13.0.5 Scrubby Leading Bug in Character Panel (appears after Free Transform of Type)

Pallets and piece pricing issues

As of recent we have been having some difficulty with palletizing trays and getting the correct pricing. The problem today was a BMC bound pallet with 34 pieces that would stay local. Our mailing contained only one pallet for the Minneapolis BMC and was to be dropped at our local SCF. For some reason the automation and machinable SCF pieces were falling into the no-entry AADC pricing. They should have been receiving the SCF AADC prices. How do we split these pieces from the pallet for our SCF entry? Evidently this has happened a few times before, according to the local Post Office. Today it was brought to our attention as a matter that needed to be corrected for future mailings. Any ideas?

David,
I think we'll need to see your job in order to answer this question. Could you log an incident for technical support?
Thanks,
Tammy Fritz

CS3 Hyperlink Pallete display issues

Anyone know how to reset the Hyperlink palette in CS3 Macintosh? My palette is blank no matter what. I can open the same files on a different computer and the hyperlink palette displays the links there. Just will not display on my computer.
OS 10.5.4
InDesign 5.0.3
I have tried rebuilding the preferences file and the ActiveWorkspace.xml files
Thank you

Adaptive display detail reduction. If the contours in the font are complex and you use a lot of it, AI will simply display the bounding boxes of the glyphs. It should not be a permanent issue and the program should render the full type after a while. Maybe it just can't because it runs out of RAM... In that case a reinstall would not solve anything.
Mylenium

Custom PSE5 actions not alphabetical when displayed in the pallette.

I’m not getting much input (1 response) on the WINE forums for this so I thought I’d try here on the Arch forums. The PC having issues is currently running Arch 2.6.38 x86_64 version, and the Wine version is 1.3.17. I’d just updated the system before installing PhotoShop Elements and discovering the issues below so I don’t know if things would have “worked” before the update, though I would guess not.
Problem:
I am trying to migrate my wife's PC to Linux and doing that requires she retain access to PSE5 (Photoshop Elements 5) so using another program, like GIMP, is unfortunately not an option. PSE5 installed and starts flawlessly and all the generic actions that came preinstalled with it seem to be fine. However I have a few folders with custom actions that are “loosing” the alphabetical sort when Photoshop builds the Artwork and actions databases when PSE5 is started. If I use the file manager to browse to the folder everything looks as it should. However when PSE5 starts and we use the Artwork pallete to navigate to the Photo Effects folder the actions are displayed in jumbled order and the thumbnail images are in an even different order so nothing is sorted and nothing matches. I'd really like to fix the issue so I can get everything to be in the proper order with matching icons without manual intervention because I'll have to redo everything with every new custom action my wife decides she needs.
Affected folder:
~/.wine/drive_c/users/Public/Application Data/Adobe/Photoshop Elements/5.0/Photo Creations/special effects/photo effects/CoffeShop Actions
Unaffected folders:
~/.wine/drive_c/users/Public/Application Data/Adobe/Photoshop Elements/5.0/Photo Creations/special effects/photo effects/frames
~/.wine/drive_c/users/Public/Application Data/Adobe/Photoshop Elements/5.0/Photo Creations/special effects/photo effects/image effects
Equivalent Window XP path of affected folder:
C:\Documents and Settings\All Users\Application Data\Adobe\Photoshop Elements\5.0\Photo Creations\special effects\photo effects\CoffeeShop Actions
Here are a few of the 23 total actions in the affected folder and where they fall in the displayed order. As I said above I've tried renaming them in various ways and while it will change the order it never fixes it to be correct, alphabetically. I can provide a few more, or even the full list if needed but this short list will at least highlight the problem.
CoffeeShop Baby PowderRoom.atn - should be 1st but is displayed 6th
CoffeeShop Moody Pop.atn - should be 10th but is displayed 1st
CoffeeShop Vintage Blush.atn – should be 20th but is displayed 5th
CoffeeShop Eye Bright.atn – should be 5th but is displayed 11th.
Also here are a few cropped down images of the palette window area showing the menu that's borked and ones that work. I am hopeful this will help my explanation of the problem.
This first image is just to show the menu's how's these actions are accessed. (Note it also happens to be the actions that are not sorting properly.)
This image shows default actions that were loaded with PSE5 and the proper display sorting. Note the cursor is being held over the middle action icon to show the tool tip that pops up matches the action name under the icon and the icon shows the correct image for the action.
This next image shows the unsorted data being discussed. I am holding the cursor over the top left-most icon and the tool tip matches the text at the bottom but the icon is for some Baby Powder effect thing. If you look through what's visible you will see that the icons are being loaded in correct alphabetical order but the actual action files are not.
Wine from the terminal doesn't seem to complain about anything different with the custom actions folder there or removed but I'm not sure I'd recognize something that could specifically be attributed to this issue and these aren't really “folders to be accessed” in the typical sense. These are action files that do specific things to an image, in this case effects like making the affected image look B&W, give it a golden hue or make it look like a vintage photograph. These are all based on a Media database that is built when PSE starts and used via drop-down boxes in the pallete window. These action files are placed in folders and when PSE launches it reads them looking for new media and if there rebuilds the appropriate database files. Its the database files that are then drawn from to build the pallete menu's. At least that's my understanding of what happens.
I've checked the thumbs.psd stack and the images are properly ordered alphabetically from bottom to top. I tried changing the order of 6 of the images in the stack to match the order the actions in the pallete window and that worked on those I tested to get the images to match the actions, however the order of the actions in the pallette window is still wonky. I also tried renaming the action files to get rid of spaces, exchange the spaces for an underscore “_”, remove extra words/letters and though sometimes the display order would change it still wouldn't be alphabetical as expected. I've also tried multiple copy/pastes of the folder and even just the files within as well as multiple deletes and rebuilds of the Media and Thumbs databases.
It was suggested on the WINE forums where I’ve only gotten that single response that I “cd” into the affected folder and then “ls –al” to see if the files look proper. I did so and everything looks as expected, I also checked those folders where actions are displayed properly and the permissions are the same in all folders and the order in each case alphabetical, in the folder. Yes the action files all work each doing what it is supposed to do but as you can see from my initial post the order in which the actions are displayed are grossly out of any logical sort.
Please note this all works as expected if I boot the machine into XP so I know all the files are capable of functioning as intended. Also note there are numerous other custom actions in various other paths that are displayed in alphabetical order as expected so it's not a global problem with actions. I'm thinking the problem is in how PSE is building the MediaDatabase.db3 and ThumbDatabase.db3 files when it is launched but why these specific actions are affected is what I'm stumped on. Since I know this is occurring in a few other folders, though not all, I am hoping there is a single fix to the problem.
Thanks.
As an aside; what really adds insult to injury in all this is that PSE5 normally takes 2-4 minutes to launch when booted into XP Home but will launch in about 30-45 seconds using WINE. This PC is running a C2D 6420 @ 3.2Ghz with 4Gb of RAM (4x1Gb of DDR2 800) so it's shouldn't be a hardware issue that's causing the slow load time in XP.
Edited because I accidentally clicked Submit too soon.
Last edited by imatechguy (2011-04-15 18:48:19)

Sudheer a ,
hello as far as i have understood your problem ,
you must have written a logic in the PAI modules when you create a NEW po but when you create with refrence to your existing you need to fethc the Custom TAB fields in the PBO ( Hope in your case they are they are z fields) of your PO
if you are implimenting EXIT use the POB module to populate the fields on the customer tab in your screen fields ...!
Hope my explanation solves your problem

Links Pallet Missing. Adobe Help Line baffled.

A day killed on the Adobe Help Line and no hope in sight. The Links Pallet is AWOL and Adobe tech support can't find it.
Originally the problem was an error when trying to export a 275 page book to idml format as something was going wrong with the minor panic of losing months worth of work. It kept crashing InDesign CS5 on Win-7 64 Pro.
In three very long calls over the period of the day, creating new ID's, wiping out all sorts of stuff, including a reinstall of just ID, the Adobe help line finally had us permanently deregister the Suite, remove the whole suite, clean everything with a piece of code they recommended, and reinstall. It was a clean install. Adobe Creative Suite 5 Master Collection on two DVDs, selected to install every option that had a check box - take a lunch break while it does its thing. Then updated to the latest code for InDesign (7.0.4) and Photoshop (all three check boxes) since those are the only two we generally use. We went through all the drills such as trashing to preferences, and so on. All the ID extensions are checked as well. When all was said and done, the file still crashed the system, suggesting the problem was a corrupt file. Time to go to plan B...
We managed to find an older version idml copy that could be updated using draft printouts, and patched our way back to sanity only to discover that none of the images were linked, and when we went to fix this using the link pallet, it was not there. No link panel, not on the /window drop down, not anywhere. We finally relinked the images by using the Package "Repair All". However, one image was RGB, and when we right clicked to edit in orginal (Photoshop), there was no such option anymore. The tech support guy at Adobe was baffled (politely).
Somehow an awful lot of features related to images have vanished in this futile attempt to fix another problem. We are now worse off than we were this morning.
We figure there is some sort of switch somewhere, that Adobe tech should know, but their help line seems to be staffed by people whose solution is to delete everything and start over. When that failed to work, they said they will call back, but by the time we rang them back they were closed.
Has anyone either had this happen, or know what might be causing it? Links is an important feature, and without it, we might as well go back to CS-4...
Hmmm, good thought, let's try it. Just tried it before hitting Post Message, saving the file as IDML, but before it would open, the old ID-CS4 crashed with an error "Failed to open plugin resources: PARAGRAPH COMPOSER.RPLN" argh! (Don't let this one distract the question... all we want to know is how to find the Links Pallet on ID-CS5 v 7.0.4)

lewenz wrote:
We are writing this saga in hopes someone in management at Adobe may actually read it and make some changes to their company. While they may think they save money farming their support out to a call centre in India, they have chosen the wrong centre, or their quality control is bad. While their hourly costs may be lower than running support out of their home office, we suggest Adobe is paying more because the call centre takes so much time, and creates so many new problems. In fact, we do wonder if the reason the call centre people are so polite and constantly repeating and apologising is not cultural, but so they can keep the meter running longer. Memo to Adobe: You are being ripped off. Even if you don't care about your customers, your too-smart cost-cutters are losing you money. Better to provide high-quality tech support that knows what is wrong and finds the solution in minutes than wasting hours and days as happens now.
It turns out that the support rep at Adobe gave us bad information and was about to propose more bad answers had we not become stroppy and demanded to speak to someone more competent. The support technician's next step was for us to:
Load ID CS5 on another windows PC
If the software worked on that PC either call Microsoft (yeah right) or
Delete and reinstall Windows 7 Pro
They did not volunteer any more than step 1, but having lost patience with their erroneous advice in the prior round, we pressed for what they would recommend next, since in fact the CS5 products had been working fine on the main desktop until they started telling us to start deleting and reinstalling things. On a complex multi-application computer, deleting and reinstalling Windows is not a simple matter, it usually results in downtime of three days and invariably important programs are reset, losing customisation that has been done over time. Our team concluded that rather than do this, if there was no other solution, we would trash CS5 and either go back to CS4 or purchase an Apple desktop solely to handle InDesign. Therefore, instead of continuing down this line of blind nonsense, we demanded to speak to someone who spoke better English, had a better phone connection and knew more than to tell us to keep damaging our systems.
Finally, we got a call back from a more informed 1st tier support rep who goes by the nickname Sonny. For some reason the connection was far better, and we could understand every word of his much better English. It turns out that the Adobe support rep had walked us through the delete and recovery procedure and omitted a key step. This was only learned by pressing Sonny hard, until he realised the missing step. The prior rep walked us through the following support process and only told us to call back after we had begun step 5.
Deactivate the CS5 Master Collection,
Download and Unzip Creative Suite Cleaner Tool
Create a new User ID with Administrator Level authority and sign on to it
Close all programs and run the Cleaner Tool
Reinstall CS5
Download the updates (which is a problem when one is on a 10gb cap broadband plan)
Of course, this did not fix the problem we had called about (manuscript kept crashing ID), but additionally the Links Pallet was completely missing as was the Edit Original right click function which made managing images in a manuscript impossible.
When we reviewed this with Sonny, he finally identified the missing step. Before Step 4, running the Cleaner Tool, run the Microsoft Control Panel Uninstall Program to remove all the programs. Then run the cleaner tool to find files that Microsoft missed. Finally, after Step 4, add an additional step of manually looking at the files using File Manager to make sure all files were cleaned out and gone. When all this is done, go to Step 5 reboot and reinstall.
Well the reboot took about 15 minutes as all sorts of orphan files came up, but when all was reinstalled, the InDesign functioned as it was supposed to function. The links pallet and edit orginal image was back where they belonged.
The only thing we discovered is that when we went to email, eleven years worth of emails had vanished. We are now in correspondence with the email support team (thankfully, we use a commercial product, not a free one) to see if these can be recovered. It appears the Cleaner cleaned out more than Adobe. Oops, sorry about that. Argh!
So what have we learned?
The original problem appears to have been a corrupted file. Since this was a 275 page manuscript, it was not something that could easily be given up. We called Adobe hoping to figure out why the application program was crashing. This was never answered. It would crash when we ran spell check and it would crash when we tried to export it to an IDML file. This is a deficiency in the Adobe product that it allows this. Adobe never addressed this, or identified this.
It was only when we started doing our own trouble shooting while waiting for Adobe to call back after they trashed the delete and restore application, that we realised we were being supported by ignorant technicians who appear to have little understanding of their products, very poor communications technology (it's hard to understand them due to a low quality line and in some cases a strong Indian accent), and whose "solutions" were to remove and reinstall their products. In this solution approach, the support technicians don't always get the steps right, with the outcome that the "solution" does not work.
At this point, we realised we were in worse shape than when we made the original call. So we searched our files to find the most recent IDML backup that did work, imported it and then took pdf printouts to re-enter all the changes to the manuscript since that backup was made. We hope we located all the differences between the two drafts. This of course is a manual process and what we sought to avoid by calling Adobe in the first place, but we realised that the Adobe support was going to take more time than clerical re-work. Thus we ended up with a repaired manuscript - no thanks to Adobe, and a newly defective application program where their next "solution: was to trash the operating system.
At no time did the technician ask the key questions to review what they might have done or not done that could have caused the problem. In other words, Adobe does not run a technical support line, but a trash and rebuild line. They waste hours of their own call centre time, not to mention the client time, creating further problems, call centre hours that we presume Adobe must pay for.
That we must listen very carefully to what the technician says back, since over 50% of the time, they do not understand. When the record is read back, it is wrong (they wrote down that ID crashed on opening... never true).
That it is not impolite to ask them to stop wasting time with very long apologies as the opening of every sentence.
That it is essential that you have the customer identity information in the right order, so they do not spend 10 minutes verifying who you are.
That it is not impolite to tell them to stop filling the air with nonsense and either answer the questions or get someone who can.
That it is not inappropriate to threaten to document the call and file a formal complaint with Adobe.
So for anyone who uses Adobe Help:
Demand someone who can speak clear English on a clear phone connection. Write down their name and location so they can be tracked.
Write down every step they propose and ask what is the next step if it fails to achieve the desired outcome.
Demand that each step be written down in their documentation as well.
Demand to know every custom file such as preferences and language dictionaries and their location. Make copies outside of Adobe so the cleaner file does not delete them. A folder on the desktop is the safest.
When it becomes clear the technician does not have a clue what they are doing, demand to speak to their boss.
Document every step here on this forum, so when they ask how they did, refer them to the public record.
Thanks to Peter Spier and Jongware for their attempts at solutions. Turned out it was a corrupt file that would have been a disaster had we not made backups and a defective Adobe technical support system that threated to trash our whole operation.
Bravo for persisting, insisting, asserting, relying on your own intelligence as you realized you were being not only ill-served, but wrongly-served and unforgivably-destructively-served. Sorry to hear how your own civility kept you from acting protectively sooner.
I agree about escalating cases to the highest-level support manager ASAP as you discover incompetent support. I've written about this in a few posts that you can find with this Google search link: InDesign knowhow pro escalate support. I usually offer "I don't mean to be rude, but if you're not expert with this issue..." or I substitute "...aren't able to read the case notes and have expertise," and similar phrases, THEN I PRESS FOR ESCALATION, EVEN IF I NEED TO BE RUDE TO GET IT.
However, with the increasing complexity of the stuff we use, and, as in your example, it takes a few days to rebuild a system, don't be lulled by the concurrent increased confidence you get from smarter hardware and software. I suggest cloning working systems for backups in disasters like you're reporting. Don't overwrite stored clone backups with unproven current systems that may have unbeknownst to you just gone bad. Consider virtual software like VMware Fusion or Parallels, even if you're committed to Windows; you can install one or more virtual Windows systems on a real Windows system, make snapshots and revert to them if needed. I think these are more robust than Windows Restore Points, because snapshots track everything done on the virtual drive, whereas restore points only undo the Registry, IIRC, so corrupted user files remain corrupt, lost files remain lost.
IOW, practice safe computing.
I heard of a business professional who sued his doctor for time lost when he was kept waiting for an extremely long period with no explanation, offer to reschedule, etc. (IOW, he got "airline treatment.") Whether he collected isn't the point so much as the recognition of the concept, and the corresponding smart pro-customer-service steps taken across many industries and companies. Whether defensive or pro-active, better customer service is better for everyone in chain of relationships.
HTH
Regards,
Peter
Peter Gold
KnowHow ProServices

Number of Pallets on layout in case of Invoice Split

Hi,
Ours is a warehouse managed storage location from where we deliver the goods of our Sales Cycle.
IN the Invoice output, we have to print the number of pallets as no of packages, which is fine as we go back through VBFA & get the value of LIKP-ANZPK
But in the case of a invoice split, where the delivery may have 5 pallets but we are only invoicing 2 pallets, it is difficult to create logic to get the data from the Item level from delivery. COuld anybody help with that pls
Thanks

Hi,
I think that you need create your own VOFM subroutines in the copy rule from delivery to invoice. If will be important how to populate the structure ZUK (there are a lot of post about this issue in this forum) to split the invoices. I think that you need be careful with performance, because you must use VBFA table to link HU, delivery and other documents. Try do define the algorithm in this VOFM with an ABAPer.
I hope this helps you
Regards,
Eduardo

Goods Issuing Many Materials From a Single Handling Unit

Hi Experts!
I have searched threads and asked various contacts how to do this but can't get anything beyond the basics of handling units that we have already implemented.
I am using handling units to pack outbound deliveries and have managed to get to the point where the packaging material is goods issued, however when the product is packed we use (for example)
- a box
- a label
- some sealing tape
- some ink etc
and I want to be able to goods issue all the items involved not just a single packing unit - does anyone know how to do this?
(I have looked at multi level packing e.g. put a product in a box and 10 boxes onto a pallet, but this would only goods issue the box and the pallet)
Thanks in advance!
Simon.

Hi,
I am using packing instructions set up in POP1 and assigned to a customer via POF1 to pack a number of products into a box. The box (packing material) is inventory managed so when the delivery is created and a plant assigned to the handling units it creates an extra line on the delivery that can be post goods issued. We have auot packing set up on the delivery type I am using. This works fine.
My question is that the above set up only post goods issues one of the items used in packing my finished products (in this case a cardboard box), I am trying to find a way of goods issuing other packing materials at the same time such as packing placed with the product inside the box, the tape used to seal the box and the label that we will put on the side of the box.
I think that it would be possible to use a process order and complete the activity in PP and use a Bill Of Materials, however I want to see if I can take advantage of the automatic packing functions.
I hope that this makes sense.
Regards,
Simon.

How do I get the Toolbars and palletes to show/register my selections?

Palettes and toolbar do not register the correct information ie.Font size, swatch selections etc. Example, I select a sentence or word that is 10 pt, I move to & select something that is 24 pt and it still shows 10pt. Example, I go to the 'tables' tab to make changes and none of the windows allow you to type in info. I switch to another tab and then back and it allows me to enter my data. Example, I select a color in the swatches pallete and it is remembering the last color used, I can not accurately select or change to a new swatch. PC computer, Indesign CC. It's making it impossible to work.
Sometimes deleting preferences will clear the issue, but only for about 5-10 min. I've tried different monitor resolutions as I heard that CC is not up to date with monitor resolutions.

Here is a snapshot showing an Aero theme is not being used as a display setting. And Just one example of how choices do not register on the palettes and toolbar. The type highlighted is really 12 pt and the styles in use are truly 'subhead'.

Pallet issue

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