Palm vx desktop on windows 7 32 bit

Hello,
I have installed PalmOne desktop ("PalmDesktopWin414EN (1).exe") on my laptop - windows 7 32-bit.
However, I can't create a new user ("couldn't add user.. illegal user name.. user directory couldn't be created")  and unable to synch it.
How can I solve the problem ?
Thanks
Post relates to: Palm Vx

Hello dallaireluc and welcome to the Palm forums.
The problem that you are running up against is that there is no 64-bit serial or USB driver.  You were able to sync with Vista because you were using a 32-bit operating system.
You will have to export your data from Palm Desktop to a comma separated values (.csv) file and then import that data into another application.
Alan G

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