Paper jam when printing photo from Microsoft Photo Editor

On my C7280, I want to print a photo from Microsoft Photo Editor onto plain 8.5x11 paper. This always produces a paper jam. If I copy/paste the photo into, say, Word, and print from Word, the document prints properly.
This is not a "false paper jam" - the printer attempts to feed the paper, and jams (and creases) the paper in the attempt.
In Photo Editor, I explicitly chose "plain paper" and "main tray", rather than automatic settings.
Any help would be appreciated!

Hello @Lonewolf777 ,
Welcome to the HP forums.
I understand that you are getting paper jams when printing from your Android device.
I would like to help.
Have you tried to print using the HP ePrint app?
Also, if you are having problems using the in OS print system, install the HP Print Service Plug in.
It acts like a print driver for your phone.
If it is already installed, try the old, uninstall and reinstall trick.
Alternately, you can call the folks over at the HP Cloud Services department.
Please call our Cloud Services at 855-785-2777.
If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Hours:
Mon-Fri. 8am - 11pm, Sat. 9am-8pm - EST
Mon-Fri. 7am - 10pm, Sat. 8am-7pm - CST
Mon-Fri. 6am - 9pm, Sat. 7am-6pm - MST
Mon-Fri. 5am - 8pm, Sat. 6am-5pm - PST
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

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