Paralysing Mini-freezes, beachballs and UI updates in Mavericks
Hi -- I may be having several different issues, but hopefully, they are related. I apologize in advance for the long post including the EtreCheck Results, but hopefully there is someone who can help with the issues that I am having.
Problem Description:
- Sluggish machine.
- Spinning beachball and mini-freezes not limited to any specific application.
- 3-15 second freezes, windows don't update.
- User "gets ahead" of the system. - Productivity eliminated while you wait for the system to catch up.-
- Spotlight reindexes frequently.
- System "forgets" finder windows and repopulates taking additional time.
- SysLog is full of the following messages from WindowServer:
1/5/14 3:50:04.709 PM WindowServer[124]: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
1/5/14 3:50:07.275 PM WindowServer[124]: common_reenable_update: UI updates were finally reenabled by application "Finder" after 3.57 seconds (server forcibly re-enabled them after 1.00 seconds)
1/5/14 3:51:26.893 PM WindowServer[124]: [cps/setfront] Failed setting the front application to Finder, psn 0x0-0x1b01b, securitySessionID=0x186a5, err=-13066
1/5/14 3:57:41.144 PM WindowServer[124]: disable_update_timeout: UI updates were forcibly disabled by application "SystemUIServer" for over 1.00 seconds. Server has re-enabled them.
1/5/14 3:57:42.114 PM WindowServer[124]: common_reenable_update: UI updates were finally reenabled by application "SystemUIServer" after 1.97 seconds (server forcibly re-enabled them after 1.00 seconds)
1/5/14 3:58:06.014 PM WindowServer[124]: disable_update_timeout: UI updates were forcibly disabled by application "Terminal" for over 1.00 seconds. Server has re-enabled them.
1/5/14 3:58:17.716 PM WindowServer[124]: common_reenable_update: UI updates were finally reenabled by application "Terminal" after 12.70 seconds (server forcibly re-enabled them after 1.00 seconds)
1/5/14 4:00:35.346 PM WindowServer[124]: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
- SysLog is full of the following messages from icbaccountsd:
1/5/14 4:12:17.889 PM icbaccountsd[1219]: -[ICBLocalDictionary discoverLocalIAAccounts]: Unknown high level account: com.apple.account.google - 84FB9761-30D5-44FA-8597-16716995D5F5
1/5/14 4:12:17.889 PM icbaccountsd[1219]: -[ICBLocalDictionary discoverLocalIAAccounts]: Unknown high level account: com.apple.account.mail - C35BCF54-53FB-4BD3-A209-46A3566B528A
1/5/14 4:12:17.889 PM icbaccountsd[1219]: -[ICBLocalDictionary discoverLocalIAAccounts]: Unknown high level account: com.apple.account.google - EC263A99-0BB8-4EA9-8B83-FD6ACE977E14
1/5/14 4:12:17.890 PM icbaccountsd[1219]: -[ICBLocalDictionary discoverLocalIAAccounts]: Unknown high level account: com.apple.account.google - 0998C3CA-196F-405C-AD0E-65EB1DB438A5
1/5/14 4:12:17.890 PM icbaccountsd[1219]: -[ICBLocalDictionary discoverLocalIAAccounts]: Unknown high level account: com.apple.account.aol - 41B27784-E0DF-4F6F-A5A6-88A9C87C581E
1/5/14 4:12:17.906 PM icbaccountsd[1219]: -[ICBLocalDictionary discoverLocalIAAccounts]: Unknown high level account: com.apple.account.mail - 562E079B-4E89-436A-B236-89C4D0744576
1/5/14 4:12:17.907 PM icbaccountsd[1219]: -[ICBLocalDictionary discoverLocalIAAccounts]: Unknown high level account: com.apple.account.yahoo - BEC75A40-38E4-4B9B-BE75-EDFF4E8516AE
1/5/14 4:12:17.907 PM icbaccountsd[1219]: -[ICBLocalDictionary discoverLocalIAAccounts]: Unknown high level account: com.apple.account.google - 277E2919-5BEC-4FBD-BECA-581873706A9D
1/5/14 4:12:17.907 PM icbaccountsd[1219]: -[ICBLocalDictionary discoverLocalIAAccounts]: Unknown high level account: com.apple.account.google - B27A5981-65E6-4C7E-9251-458A259F205F
1/5/14 4:12:17.907 PM icbaccountsd[1219]: -[ICBLocalDictionary discoverLocalIAAccounts]: Unknown high level account: com.apple.account.aol - 5B2D17E7-AAAA-4828-8FF2-49340424112D
1/5/14 4:12:17.910 PM icbaccountsd[1219]: -[ICBLocalDictionary discoverLocalIAAccounts]: Unknown high level account: com.apple.account.google - 75723480-ED67-4A3F-ACF2-56EE57D9EEBF
1/5/14 4:12:17.911 PM icbaccountsd[1219]: -[ICBLocalDictionary discoverLocalIAAccounts]: Unknown high level account: com.apple.account.ichat - 710BA5E2-5272-47AF-872D-0CC61DF64378
1/5/14 4:12:17.911 PM icbaccountsd[1219]: -[ICBLocalDictionary discoverLocalIAAccounts]: Unknown high level account: com.apple.account.google - 591A79E1-DD7B-4F08-B370-A99FF8B9738B
1/5/14 4:12:17.911 PM icbaccountsd[1219]: -[ICBLocalDictionary discoverLocalIAAccounts]: Unknown high level account: com.apple.account.google - C4C37990-26B6-4DE0-8412-3F0FF432C2E1
1/5/14 4:12:17.911 PM icbaccountsd[1219]: -[ICBLocalDictionary discoverLocalIAAccounts]: Unknown high level account: com.apple.account.aol - B9C4BCC2-6F91-44BC-9264-9C63A4E86E81
1/5/14 4:12:17.911 PM icbaccountsd[1219]: -[ICBLocalDictionary discoverLocalIAAccounts]: Unknown high level account: com.apple.account.aol - B5A3E9A0-8C79-4971-B5D9-7E700578C80B
1/5/14 4:12:17.911 PM icbaccountsd[1219]: -[ICBLocalDictionary discoverLocalIAAccounts]: Unknown high level account: com.apple.account.exchange - 5AC5BC1E-33B4-401C-B2A8-317438B7EB26
1/5/14 4:12:17.911 PM icbaccountsd[1219]: -[ICBLocalDictionary discoverLocalIAAccounts]: Unknown high level account: com.apple.account.mail - 0F281245-A788-4784-818C-B92A3FCED59A
1/5/14 4:12:17.935 PM icbaccountsd[1219]: -[ICBLocalDictionary writeLocalMapping:]: Status: Writing out local mapping to disk
1/5/14 4:12:17.935 PM icbaccountsd[1219]: -[ICBLocalDictionary writeLocalMapping:]: Status: Ending writing out local mapping to disk
1/5/14 4:12:17.935 PM icbaccountsd[1219]: -[ICBRemoteDictionary writeDevices]: Status: Writing out of devices
1/5/14 4:12:17.936 PM icbaccountsd[1219]: -[ICBRemoteDictionary writeDevices]: Status: Ending writing out of device
- SysLog is full of messages from Google Chrome Helper:
1/5/14 4:12:29.886 PM Google Chrome Helper[1220]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)
1/5/14 4:13:29.528 PM Google Chrome Helper[1238]: Internals of CFAllocator not known; out-of-memory failures via CFAllocator will not result in termination. http://crbug.com/45650
1/5/14 4:13:30.631 PM Google Chrome Helper[1238]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd. : LSXPCClient.cp #426 ___ZN26LSClientToServerConnection21setupServerConnectionEiPK14__CFDictionary_bl ock_invoke() q=com.apple.main-thread
1/5/14 4:13:30.631 PM Google Chrome Helper[1238]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd.
Additional potential factors:
- User folder has migrated through all versions of OSX, including OS X Beta.
- Typically when I upgrade, I migrate Apps and user folder.
Solutions tried:
- Cleaning old kext files
- Clean installation of OS
- Removal of problematic fonts
- Remove/Install Chrome
- Clear out System and User Daemons
- Clear out System and User Agents
and the problem persists...
So, I'm at my wit's end. Thanks for the assistance.
Spencer
==================
EtreCheck:
Hardware Information:
MacBook Pro (15-inch, Mid 2010)
MacBook Pro - model: MacBookPro6,2
1 2.66 GHz Intel Core i7 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 512 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 2:50:41
Disk Information:
Hitachi HTS545050B9SA02 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (88.95 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Internal Memory Card Reader
ЉК FreeAgent GoFlex 1 TB
EFI (disk1s1) <not mounted>: 209.7 MB
FreeAgent Blue 1TB Drive (disk1s2) /Volumes/FreeAgent Blue 1TB Drive: 999.86 GB (77.83 GB free)
Apple Inc. iPhone
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
Problem System Launch Daemons:
[failed] com.apple.AOSNotificationOSX.plist
[failed] com.apple.softwareupdated.plist
[failed] com.apple.wdhelper.plist
Problem System Launch Agents:
[failed] com.apple.helpd.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.adobe.versioncueCS4.plist
[loaded] com.google.keystone.daemon.plist
[loaded] com.microsoft.office.licensing.helper.plist
Launch Agents:
[loaded] com.adobe.CS4ServiceManager.plist
[loaded] com.google.keystone.agent.plist
User Launch Agents:
[loaded] com.microsoft.LaunchAgent.SyncServicesAgent.plist
User Login Items:
Microsoft Database Daemon
Google Drive
3rd Party Preference Panes:
Flash Player
Java
Internet Plug-ins::
o1dbrowserplugin: Version: 4.9.1.16010
Default Browser: Version: 537 - SDK 10.9
OfficeLiveBrowserPlugin: Version: 12.3.1
RealPlayer Plugin: Version: (null)
Silverlight: Version: 5.1.20913.0 - SDK 10.6
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
Flash Player: Version: 11.9.900.170 - SDK 10.6
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 4.9.1.16010
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6
iPhotoPhotocast: Version: 7.0 - SDK 10.8
JavaAppletPlugin: Version: Java 7 Update 45
User Internet Plug-ins::
WebEx64: Version: 1.0 - SDK 10.6
Picasa: Version: 1.0
Google Earth Web Plug-in: Version: 7.1
Bad Fonts:
None
Old applications:
Adobe AIR Application Installer: Version: 3.3 - SDK 10.5
/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app
Adobe AIR Application Installer: Version: 3.3 - SDK 10.5
/Applications/Utilities/Adobe AIR Application Installer.app
Adobe AIR Uninstaller: Version: 3.3 - SDK 10.5
/Applications/Utilities/Adobe AIR Uninstaller.app
Adobe AIR Updater: Version: 3.3 - SDK 10.5
/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app
Cisco WebEx Meeting Center: Version: 1303.07.2810.0 - SDK 10.5
/Users/spencerwright/Library/Application Support/WebEx Folder/1324/Meeting Center.app
Cisco WebEx Meetings: Version: 1304.23.2811.0 - SDK 10.5
/Users/spencerwright/Library/Application Support/WebEx Folder/12_1324/Meeting Center.app
Keynote: Version: 5.3 - SDK 10.5
/Applications/iWork '09/Keynote.app
Meeting Center: Version: 12.27.23.0 - SDK 10.5
/Users/spencerwright/Library/Application Support/WebEx Folder/1124/Meeting Center.app
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Document Connection.app
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
Microsoft Excel: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Excel.app
Microsoft Graph: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Graph.app
Microsoft Language Register: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
Microsoft Outlook: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Outlook.app
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft PowerPoint.app
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
Microsoft Word: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Word.app
My Day: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/My Day.app
NoteBook: Version: 3.1.2 - SDK 10.5
/Applications/NoteBook.app
NoteBook 2: Version: 3.0.10 - SDK 10.5
/Users/spencerwright/Downloads/NoteBook 2.app
NoteBook 3: Version: 3.1 - SDK 10.5
/Users/spencerwright/Downloads/NoteBook 3.app
NoteBook 5: Version: 3.1.2 - SDK 10.5
/Users/spencerwright/Downloads/NoteBook 5.app
NoteBookHelper: Version: 5.6 - SDK 10.5
/Users/spencerwright/Library/Services/NoteBookHelper.service
Numbers: Version: 2.3 - SDK 10.5
/Applications/iWork '09/Numbers.app
OmniFocus: Version: 1.10.1 - SDK 10.4
/Applications/OmniFocus.app
Open XML for Excel: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Open XML for Excel.app
Pages: Version: 4.3 - SDK 10.5
/Applications/iWork '09/Pages.app
Picasa: Version: 3.9.16 - SDK 10.4
/Applications/Picasa.app
SLLauncher: Version: 1.0 - SDK 10.5
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
SketchUp: Version: 8.0 - SDK 10.5
/Applications/Google SketchUp 8/SketchUp.app
Solver: Version: 1.0 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
SyncServicesAgent: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
Template: Version: 3.3 - SDK 10.5
/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Template.app
TomTomHOMERunner: Version: 2.9.5.1974 - SDK 10.4
/Users/spencerwright/Library/Application Support/TomTom HOME/TomTomHOMERunner.app
TurboTax Home Business 2011: Version: 2011.r15.011 - SDK 10.4
/Applications/TurboTax Home Business 2011.app
Twitterrific: Version: 4.1 - SDK 10.0
/Applications/Twitterrific.app
asannotation2: Version: 10.21.23.0 - SDK 10.5
/Users/spencerwright/Library/Application Support/WebEx Folder/1124/asannotation2.app
asannotation2: Version: 1206.25.2804.0 - SDK 10.5
/Users/spencerwright/Library/Application Support/WebEx Folder/1324/asannotation2.app
asannotation2: Version: 1206.25.2804.0 - SDK 10.5
/Users/spencerwright/Library/Application Support/WebEx Folder/12_1324/asannotation2.app
atmsupload: Version: 1209.12.2806.0 - SDK 10.5
/Users/spencerwright/Library/Application Support/WebEx Folder/1324/atmsupload.app
atmsupload: Version: 1209.12.2806.0 - SDK 10.5
/Users/spencerwright/Library/Application Support/WebEx Folder/12_1324/atmsupload.app
convertpdf: Version: 1.2 - SDK 10.5
/Users/spencerwright/Library/Application Support/WebEx Folder/1124/convertpdf/convertpdf.app
convertpdf: Version: 1.2 - SDK 10.5
/Users/spencerwright/Library/Application Support/WebEx Folder/1124/convertpdf.app
convertpdf: Version: 1.2 - SDK 10.5
/Users/spencerwright/Library/Application Support/WebEx Folder/1324/convertpdf.app
convertpdf: Version: 1.2 - SDK 10.5
/Users/spencerwright/Library/Application Support/WebEx Folder/12_1324/convertpdf.app
eBay: Version: 1.1.0 - SDK 10.0
/Applications/eBay.app
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 464.96 GB Disk used: 382.12 GB
Destinations:
FreeAgent Blue 1TB Drive [Local] (Last used)
Total size: 931.19 GB
Total number of backups: 56
Oldest backup: 2012-10-16 10:12:35 +0000
Last backup: 2014-01-05 02:08:16 +0000
Size of backup disk: Too small
Backup size 931.19 GB < (Disk used 382.12 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
99% icbaccountsd
99% AddressBookSourceSync
5% WindowServer
4% Quicken 2007
4% Google Chrome
Top Processes by Memory:
3.69 GB AddressBookSourceSync
205 MB Mail
115 MB iTunes
106 MB Twitter
106 MB mds_stores
Virtual Memory Statistics:
385 MB Free RAM
3.99 GB Active RAM
1.02 GB Inactive RAM
1.21 GB Wired RAM
1.47 GB Page-ins
356 MB Page-outs
Additional Information:
=================
*** NON-RECEIPT LAUNCH AGENTS AND DAEMONS ***
/Library/LaunchAgents/com.hp.launchurlagent.plist
/Library/LaunchAgents/com.hp.launchurlagent.plist
/System/Library/LaunchDaemons/com.apple.backupd-attach.plist
/System/Library/LaunchDaemons/com.apple.backupd-wake.plist
/Library/LaunchDaemons/com.google.GoogleML.plist
/Library/OpenBase/Resources/LaunchDaemons/._openbase.plist
/Library/OpenBase/Resources/LaunchDaemons/openbase.plist
/System/Library/LaunchAgents/com.apple.AirPortBaseStationAgent.plist
/System/Library/LaunchAgents/com.apple.RemoteDesktop-a.plist
/System/Library/LaunchAgents/com.apple.RemoteDesktop-b.plist
/System/Library/LaunchAgents/com.apple.RemoteUI.plist
/System/Library/LaunchAgents/com.apple.RemoteUI.plist
/System/Library/LaunchAgents/com.apple.RemoteUI.plist
/System/Library/LaunchAgents/com.apple.RemoteUI.plist
/System/Library/LaunchAgents/com.apple.qtkitserver.plist
/System/Library/LaunchAgents/com.apple.qtkitserver.plist
/System/Library/LaunchAgents/com.apple.qtkitserver.plist
/System/Library/LaunchAgents/com.apple.qtkitserver.plist
/System/Library/LaunchAgents/com.apple.qtkitserver.plist
/System/Library/LaunchAgents/com.apple.qtkitserver.plist
/System/Library/LaunchAgents/com.apple.qtkitserver.plist
/System/Library/LaunchAgents/com.apple.updater.smc.macbookpro.plist
/System/Library/LaunchDaemons/com.apple.IIDCAssistant.plist
/System/Library/LaunchDaemons/com.apple.IIDCAssistant.plist
/System/Library/LaunchDaemons/com.apple.IIDCAssistant.plist
/System/Library/LaunchDaemons/com.apple.IIDCAssistant.plist
/System/Library/LaunchDaemons/com.apple.IIDCAssistant.plist
/System/Library/LaunchDaemons/com.apple.IIDCAssistant.plist
/System/Library/LaunchDaemons/com.apple.IIDCAssistant.plist
/System/Library/LaunchDaemons/com.apple.RFBEventHelper-a.plist
/System/Library/LaunchDaemons/com.apple.RFBEventHelper-b.plist
/System/Library/LaunchDaemons/com.apple.RFBRegisterMDNS_RemoteManagement-a.plist
/System/Library/LaunchDaemons/com.apple.RFBRegisterMDNS_RemoteManagement-b.plist
/System/Library/LaunchDaemons/com.apple.RFBRegisterMDNS_RemoteManagement.plist
/System/Library/LaunchDaemons/com.apple.RemoteDesktop.PrivilegeProxy-a.plist
/System/Library/LaunchDaemons/com.apple.RemoteDesktop.PrivilegeProxy-b.plist
/System/Library/LaunchDaemons/com.apple.mio.AVCAssistant.plist
/System/Library/LaunchDaemons/com.apple.mio.AVCAssistant.plist
/System/Library/LaunchDaemons/com.apple.mio.AVCAssistant.plist
/System/Library/LaunchDaemons/com.apple.mio.AVCAssistant.plist
/System/Library/LaunchDaemons/com.apple.mio.IIDCVideoAssistant.plist
/System/Library/LaunchDaemons/com.apple.mio.IIDCVideoAssistant.plist
/System/Library/LaunchDaemons/com.apple.mio.IIDCVideoAssistant.plist
/System/Library/LaunchDaemons/com.apple.mio.IIDCVideoAssistant.plist
/System/Library/LaunchDaemons/com.apple.mio.VDCAssistant.plist
/System/Library/LaunchDaemons/com.apple.mio.VDCAssistant.plist
/System/Library/LaunchDaemons/com.apple.mio.VDCAssistant.plist
/Library/LaunchAgents/com.google.keystone.agent.plist
/Library/LaunchDaemons/com.google.keystone.daemon.plist
/System/Library/LaunchAgents/com.apple.AirPortBaseStationAgent.plist
/System/Library/LaunchAgents/com.apple.afpstat.plist.old
*** USER LAUNCH AGENTS ***
com.microsoft.LaunchAgent.SyncServicesAgent.plist
*** CRON INFO ***
*** STARTUP ITEMS ***
*** KERNEL EXTENSIONS ***
*** LOGIN ITEMS ***
"Microsoft Database Daemon"
"Google Drive"
Message was edited by: Spence
I have a similar problem. Sluggish machine, finder can take up to 15 seconds to populate a new window, etc.
Console filled with this kind of stuff:
1/8/14 9:52:08.543 AM Finder[152]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, " ��z".
1/8/14 9:52:08.584 AM Finder[152]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, " ��z".
1/8/14 9:52:16.230 AM Finder[152]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, " ��z".
1/8/14 9:52:25.000 AM kernel[0]: Network delay is not specified! Defaulting to 0x384
1/8/14 9:52:27.574 AM com.apple.IconServicesAgent[176]: Icon filename entry missing from bundle info dictionary for bundle at URL: file:///System/Library/CoreServices/Dock.app/Contents/XPCServices/com.apple.doc k.extra.xpc/
1/8/14 9:52:27.587 AM com.apple.IconServicesAgent[176]: Icon filename entry missing from bundle info dictionary for bundle at URL: file:///System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/ XPCServices/com.apple.internetaccounts.xpc/
1/8/14 9:52:27.588 AM com.apple.IconServicesAgent[176]: Icon filename entry missing from bundle info dictionary for bundle at URL: file:///System/Library/PrivateFrameworks/MailService.framework/Versions/A/XPCSe rvices/com.apple.MailServiceAgent.xpc/
1/8/14 9:52:27.722 AM com.apple.IconServicesAgent[176]: Icon filename entry missing from bundle info dictionary for bundle at URL: file:///System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServic es/com.apple.WebKit.WebContent.xpc/
1/8/14 9:52:27.754 AM com.apple.IconServicesAgent[176]: Icon filename entry missing from bundle info dictionary for bundle at URL: file:///System/Library/PrivateFrameworks/ShareKit.framework/Versions/A/XPCServi ces/com.apple.ShareKitHelper.xpc/
1/8/14 9:52:47.777 AM Finder[152]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, " ��z".
1/8/14 9:52:49.264 AM Finder[152]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, " ��z".
1/8/14 9:52:50.974 AM Finder[152]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, " ��z".
========
1/8/14 10:42:34.189 AM com.apple.IconServicesAgent[204]: main Failed to composit image for binding VariantBinding [0x483] flags: 0x8 binding: FileInfoBinding [0x39b] - extension: mp3, UTI: public.mp3, fileType: ????.
1/8/14 10:42:34.190 AM quicklookd[270]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x603] flags: 0x8 binding: FileInfoBinding [0x503] - extension: mp3, UTI: public.mp3, fileType: ???? request size:32 scale: 1
========
1/8/14 4:18:05.713 PM WindowServer[108]: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
1/8/14 4:18:05.831 PM WindowServer[108]: common_reenable_update: UI updates were finally reenabled by application "Finder" after 1.12 seconds (server forcibly re-enabled them after 1.00 seconds)
I've tried everything short of formatting the disk and reinstall a clean Mavericks. Hopefully there will be a solution soon.
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Mac mini 2010 very slow after update to Mavericks
My mac mini 2010 (2.4 Ghz, 8GB ram) is running really very slow after updating to Mavericks.
Clearly OneDrive is a pain... but had it running on ML as well, and though it is a memory and CPU hog, it never really slowed down the system.
This is what Etresoft says:
EtreCheck version: 1.9.15 (52)
Report generated 21 Aug 2014 19:39:34 GMT+2
Hardware Information: ?
Mac mini (Mid 2010) (Verified)
Mac mini - model: Macmini4,1
1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
8 GB RAM
Video Information: ?
NVIDIA GeForce 320M - VRAM: 256 MB
32LG3000 1360 x 768 @ 59 Hz
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 1 day 0:0:8
Disk Information: ?
TOSHIBA MK3255GSXF disk0 : (320,07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209,7 MB
Macintosh HD (disk0s2) / [Startup]: 319,21 GB (104,99 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-STDVDRW GA32N
USB Information: ?
Western Digital Ext HDD 1021 1,5 TB
S.M.A.R.T. Status: Verified
BigOne (disk1s1) /Volumes/BigOne: 1,5 TB (16,45 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Logitech USB Receiver
Logitech USB Receiver
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[loaded] com.Cycling74.driver.Soundflower (1.6.2 - SDK 10.6) Support
[not loaded] com.iospirit.driver.RBTSRPlugin (1.18 - SDK 10.6) Support
[loaded] com.iospirit.driver.rbiokithelper (1.18.1 - SDK 10.6) Support
Problem System Launch Daemons: ?
[failed] com.apple.softwareupdated.plist
[failed] com.apple.wdhelper.plist
Launch Daemons: ?
[loaded] com.iospirit.candelair.daemon.plist Support
[loaded] com.iospirit.candelair.sync.plist Support
Launch Agents: ?
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
User Launch Agents: ?
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.google.keystone.agent.plist Support
[running] com.plexapp.helper.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ?
iTunesHelper
Preview
ElementsAutoAnalyzer
Google Chrome
SEC Helper
Internet Plug-ins: ?
Silverlight: Version: 5.1.20513.0 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 537 - SDK 10.9
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Candelair Support
Perian Support
Time Machine: ?
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 297.29 GB Disk used: 199.51 GB
Destinations:
BigOne [Local] (Last used)
Total size: 1 TB
Total number of backups: 84
Oldest backup: 2013-07-17 22:07:43 +0000
Last backup: 2014-08-21 17:31:13 +0000
Size of backup disk: Excellent
Backup size 1 TB > (Disk size 297.29 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
78% OneDrive
3% ScreensharingAgent
3% WindowServer
0% Google Chrome
0% fontd
Top Processes by Memory: ?
1.18 GB OneDrive
90 MB Google Chrome
82 MB Finder
57 MB mds_stores
51 MB Google Chrome Helper
Virtual Memory Information: ?
4.46 GB Free RAM
1.94 GB Active RAM
321 MB Inactive RAM
908 MB Wired RAM
3.02 GB Page-ins
506 MB Page-outsChances are you have applications that are out of date and need to be updated. Another possibility is Spotlight is indexing and you to wait until it has finished.
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IPod mini freezes computer and won't restore, etc.
I have an ipod mini, purchased nearly 2 years ago and this is the first time it's given me trouble. Worked fine on Friday and then started givin me the folder and exclamation point icon everytime I tried to turn it on, reset it, restore, etc. Tried following the "5 Trys" to no avail. Tried banging it 4 or 5 times against the table. Don't know what else to do. Is it worth sending it back to Apple to see if they can fix it?
One thing that I don't see anywhere on the Apple Support site - what do I do when plugging the iPod into causes the computer to lock up? I've tried this on two computers, both of which are updated with the latest version of iTunes. Tried a disk restore and got as far as the checkmark on the screen, but again the computer freezes up when I get to the part where I plug it in and try to update it through iTunes.
Please help!
Dell Windows XPUpdate: Tried connecting the iPod to a coworker's Mac this morning and it tried going through the restore process, but ended up getting this error message:
The ipod "ipod" could not be restored. An unknown error occurred (1429).
I tried searching for this error number on the ipod support site but it didn't come up with anything. Is my ipod toast?! -
Restore ipod mini freezes itunes and doesn't restore
I can't manage any music on my ipod mini with itunes. So I decided to try the restore...Everything goes smoothly until I get to the progress bar where itunes is "restoring" my ipod. After an hour of waiting and the bar sitting at about a millimeter completed I close itunes. I've also updated, and reinstalled itunes many times. My music is still on my ipod and it still charges and works perfectly except when I want to manage my music. Please help :P
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Freezes, beachballs and problems. How do I fix this?
I have been having a lot of problems lately, well really since the day I bought this thing, and I'm curious if there is something I can fix? My macbook pro seems to be running really poorly; getting beachballs just to open another tab in Safari when it is the only program running and I have only one tab open, taking upto 10 minutes to load apps like iMovie, and so on. I'm not sure what to provide to be able to help someone to potentially be able to tell me what is wrong with my computer but after several trips to the genius bar, a replaced logicboard (based on other complaints which have still not been resolved), this thing is still not running the way I feel it should.
Your problem is excessive swapping of data between physical memory and virtual memory.
That can happen for two reasons:
(1) You have a long-running process with a memory leak (i.e., a bug), or
(2) You don't have enough memory installed for your usage pattern.
Tracking down a memory leak can be difficult, and it may come down to a process of elimination. In Activity Monitor, select All Processes from the menu in the toolbar, if not already selected. Click the heading of the Real Mem column in the process table once or twice to sort the table with the highest value at the top. If one process (not including "kernel_task") is using much more memory than all the others, that could be an indication of a leak. A better indication would be a process that continually grabs more and more memory over time without ever releasing it.
This suggestion is only for users familiar with the shell. For a more precise, but potentially misleading, test, run the following command:
sudo leaks -nocontext -nostacks process | grep total
where process is the name of a process you suspect of leaking memory. Almost every process will leak some memory; the question is how much, and especially how much the leak increases with time. I can’t be more specific. See the leaks(1) man page and the Apple developer documentation for details:
Memory Usage Performance Guidelines: About the Virtual Memory System
If you don't have an obvious memory leak, your options are to install more memory (if possible) or to run fewer programs simultaneously. -
I recently updated my 2010 iMac 21.5 to MAVERICK. Now I have installed new versions of Pages and Keynote. I have been working on a KEYNOTE presentation that I am modifing for a new presentation at month end, and I can not insert new script. The template is blocked.
Also, when opening an existing PAGES, I get the message that a new version must be installed and it directs me to the app store to buy it for $19.95. Even though these new editions were installed free with MAVERICK, do I now have to purchased these updates?Did you make the Keynotes presentation in the old or the new Keynotes, if you made it with the old version and try to modify it with the new there could be some incomaptibilites. Try opening the presentation with the original version of Keynotes which will probably be located in the Applications folder under iWork.
Does the message state you may or must purchase an upgrade. For most tasks the old Pages will work on many occasions.
I have the latest Pages to allow my devices to share over iCloud but I have not upgraded Numbers or Keynote as I do not require the functions the lastest versions provide. -
I've had no issues changing Apple ID under preferences, etc. But it won't allow me to just click and change user name. Just says to put in password. I'm logged in under iTunes but haven't completely changed over my iTunes account from my old computer yet. Would that be a cause?
The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1. If you don't own another Mac
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received those media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Some models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you may not be able to reinstall 10.6 even from the original discs, and Internet Recovery may not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
2. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
3. Partition and install OS X
a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
c. An unusual problem may arise if all the following conditions apply:
OS X 10.7 or later was installed by the previous owner
The startup volume was encrypted with FileVault
You're booted in Recovery mode (that is, not from a 10.6 installation disc)
In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
4. Other issues
a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like. -
i have just purchased a new macbook air and installed mavericks but havent recived iwork for free and i need it to do uni work on
in the store they said nce mavericks was installed this should come free with it how do i go about getting it as in app store it is still charging meApple - Up-to-Date Program for Pages, Numbers, and Keynote
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Mac time freezes and not updating
After upgrading to osx yosemeti the mac time freezes frequently and not updating...I have to manually everytime to see the current time..
System Preferences/Date & Time/Date & Time - is it set to Set date and Time automatically? If so, try the following.
Do a backup.
Quit the application.
In Finder hold down the option/alt key while selecting the Go menu item. Select Library. Then go to Preferences/com.apple.systempreferences.plist. Move the .plist to your desktop.
Restart and test. If it works okay, delete the plist from the desktop.
If the same, return the .plist to where you got it from, overwriting the newer ones.
If you want to make your user library permanently visible, run the below command in Applications/Utilities/Terminal.
chflags nohidden ~/Library/
You will need to do that after any updates. -
Mini glitchy and freezes. Have newest update. What can I do to fix it?
Mini is glitchy and freeze. Have newest update. What can I do?
Hey dstgemme,
Thanks for the question. If I understand correctly, the iPad is freezing and glitching. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
iOS: Not responding or does not turn on - Apple Support
If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
Thanks for using Apple Support Communities.
Have a great day,
Mario -
I have recently bought my Mac mini ( July 12) and have already requested my free update code for mountain lion, got a reference nr, but I still haven't received a code via email to update with? Its been 12 days. Any advice?
I am still in the return window but i really do not want to return my mac as i know it has the ability to do what i want, my problem is just finding the software that will work as i know there has been a lot of complications with OS X Mountain Lion with softwares that caim to be compatible but then later turn out not to be.
I have been a windows user for years and this is really my first mac but apart from the hole software issue i find the mac 10x better than any windows computer i have ever used. For example i bought a HP laptop 4 weeks ago and has nothing but problems. At first the fans stopped working and making weird noises and then it began switching off when ever it felt like it and freezing like mad when i was trying to access the smallest program. I have found that now a days you dont get what you pay for with Windows especially since Windows 8 was released. Also Laptops such as HP now are just crammed with cheap parts, they dont take pride in their systems like they once used to unlike Apple. I know i will get more than a year or 2 out my mac (hopefully a lot more) but with windows systems it just seems to break all the time costing more money on extending warrantys. Also i like mac because i dont need to send it away if i ever get a problem, i can just take it into the apple shop half a mile down the road and they will fix it in store. Where as with windows i am waiting 2 weeks+ to just hear back from them. -
I have an iPhone 5 16 GB and its been freezing alot and closes out of safari and my games often and my maps freezes alot, and also i just got the notifaction to update my phone to 6.02 i think it is until yesterday. I'm still under my 90 warranty with apple. would they give me new one thats not glitchy if i brought it to the genius bar?
i just took it to the apple store i was late but the guy made me an appointment for friday, he left a comment for the appointment so i just go in they replace it i have my phone backed up through icloud n itunes, shoule i erase everything on my phone b4 taking to them or do they do that
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i have version 4.3.3 and am updating my iphone software. I am updating it on a computer that is not mine, as i only have an iPad. Can I do this without loosing my music, apps, photos, etc?
You do see the devices heading on the left sidebar? If you don't see the sidebar, go to View>Show sidebar in the iTunes menu and then check to see if the device appears.
If that isn't the problem, go through the troubleshooting steps. It could be the Apple Mobile Device Service issue.
iOS: Device not recognized in iTunes for Windows - Support - Apple -
A day ago I updated my iPhone4 to io5 and iTunes update as well. I use windows7 (64bit). now iTunes freezes at open and I have to force it closed. Anythng I missed along the way?
Many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
So basically my computer has been freezing a lot since I updated to Mavericks. Is that just an issue with the system or probably with my laptop?
My computer is fairly new( got it in August) and I haven't downloaded much on it. Is Apple planning on releasing an update soon? Also, what should I do toSo how much RAM do you have installed? 4 GB is generally considered a minimum - more is much better (such as 8 GB).
And, how much free space is on your hard drive?
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