Payment issue in App Store

Hi
I bought an app from App Store and my credit card transaction was authenticated and processed before app download. I saw the transaction in my credit card account. After few days now whenever I logging to App Store to update any existing app or download a new app it gives me a message that there was some issue in my last transaction and asks for my credit card details. This stops me from updating or downloading any other app. I don't want to pay twice for same app. Can some one help me that what should I do to get rid of that error msg.

Contact iTune Support
http://www.apple.com/support/itunes/contact.html

Similar Messages

HT1689 Can i use debit card as a payment method on app store..if not,what else?? in case i don''t have credit card...please help

Can i use debit card as a payment method on app store..if not,what else?? in case i don''t have credit card...please help

I don't think that debit cards are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined. You could try contacting iTunes support but I don't think that you will be able to use it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If you don't have a credit card then are iTunes gift cards available in your country ? They are not available in all countries and they are country-specific (they can only be used in their country of issue), so you won't be able to use those from another country.

How to make the option none in the payment information from app store

how to make the none option in payment information in app store??????using iphone
i made a purchase from my card then after i tried to make another purchase that is free but while doing this a massege appears "review your payment information" then it goes back to app store.tell me how to make none option in apple account payment information using iphone??????

surendramandia wrote:
i don't want to creat a new account i want none payment option in my existing account
This has been suggested by other Users, but have not tried it myself...
' ... Get an iTunes gift card & redeem that in iTunes using your existing Apple ID.
Then the option for none, regarding a credit card should appear...'

Are there known issues with App Store crashing on iPad?

Are there known issues with App Store crashing when trying to update apps on iPad 2 with ios6?

Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

How can payment option of app store can be disabled

how can payment option of app store can be disabled

Set Payment Type to NONE
Settings>Store>Apple ID>Payment Information>Payment Type

OS X Mavericks Issue with App Store.

I am using Macbook Pro 17" (late 2011 model). Recently I installed OS X mavericks from App Store. After a month of using I am facing a weird issue. App store, terminal, text edit, ibooks, Maps don't open at all. What shall I do? Fresh Installation?
I dont mind a fresh installation. But thats a 5.6 gigs Installation. Thats not free!

Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Download and reinstall the 10.10.1 update.
Also see:
Reinstall OS X Without Erasing the Drive
OS X Yosemite- Reinstall OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

HT201303 How do I cancel a payment in the App Store ?

I want to make a purchase in the App Store . But it needs the security code of the credit card but its my mum's credit card and she's not in town. So I decided to cancel the payment so I click cancel but when I want to download other apps , it keeps popping out a box asking me to type in the security code ? How do I cancel the payment in order to download other apps ?
Thanks !

To report a problem less than 90 days:
http://reportaproblem.apple.com
Sign in with the AppleID and Password used for the purchase.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
To report a problem greater than 90 days:
http://www.apple.com/support/itunes/store

Anyone else having issues with app store reviews not showing up?

I have maybe about a 50% success rate in posting reviews. The conspiracy theorist in me notices that I have never had a positive review not post, and that negative reviews for apps in the 'featured app' sections seem to never post.
Anyone? Anyone?

Hey rachelfromsheffield,
Thanks for the question. I understand that you are experiencing issues with connectivity to the iTunes and App Stores. The following resource may provide a solution:
Can't connect to the iTunes Store - Apple Support
http://support.apple.com/en-us/ts1368
Thanks,
Matt M.

Why my payment info. is asked in App Store even I want to download a free app. Is it mandatory now to update the payment info in App Store in ios 8?

Why I am asked to update my payment info while downloading a FREE APP from App Store? I noticed this change after updating to iOS 8.

If you are within 14 days of purchase you can still return the iPhone and get the phone that suits your needs, however, I think you will find that no matter which phone you get the content provider will want to know how you are going to pay for future purchases. For Android phones it is Google, and they will certainly want to know.
To create an Apple account without a credit card see: http://support.apple.com/kb/HT2534

Issue report:app store awakening cause the soft keyboard cannot work.

As title said, I just open the app store, and want to search something, so I active the search input area,
then I do something others, so I left it free, then the screen auto close and turn black.
then I just return to use my ipad, awake the screen by press the home button, and unlock the screen.
And I found：
1， the soft key board cannot hidden and the delete key cannot work.
2, I only return the destop by press the home botton and then return the app store, issue continue..
someone please also test it and give a reply on it, thanks!

As title said, I just open the app store, and want to search something, so I active the search input area,
then I do something others, so I left it free, then the screen auto close and turn black.
then I just return to use my ipad, awake the screen by press the home button, and unlock the screen.
And I found：
1， the soft key board cannot hidden and the delete key cannot work.
2, I only return the destop by press the home botton and then return the app store, issue continue..
someone please also test it and give a reply on it, thanks!

Cancel or change payment type in app store

in the app store i purchased an app and then paused it, is there a way to change my payment type for that item or cancel it all together?

No, the sale is complete. All sales are final.

Disable payment details in App Store

The payment details in AppStore are saved. How to disable this one? I want to manually enter my details every time I made a purchase in App Store. Thanks.

found in Settings - Store :-)
http://support.apple.com/kb/HT1918

How to remove payment method in app store?

Im using ipad mini. I have problem with my credit card so now i want to remove my card from-the payment method and i don't want to use any of the cards. When i log in to the apple id, there's payment method there but there's no "none" button in the pop up payment method page. When i try to install app from the app store, they ask me to update the payment method but the app is free and they still want me to update the payment method. How can i cancel the credit card? Please, i need the answer :(

You can create a new iTune and App Store account without credit card details
1. Sign out of current Apple ID if you are sign-in to one (important)
2. Go to App Store and select a free app
3. Tap INSTALL APP
4. Create New Apple ID
5. Confirm Your Country
6. Agree with Terms and Conditions
7. Fill in your Apple ID and Password (you must create a new Apple ID; don't use your old Apple ID)
8. Create and answer your secret question
9. Select NONE for Payment Method
10. Fill in Billing Address
11. Submit application for new Apple ID
12. Wait for verification email
13. When email arrive, verify your account
14. Start downloading your free apps

I can't change iCloud payment method when App store uses different ID.

Apple is emailing me telling me to change my payment method for iCloud storage. This does not seem to be possible as it tell me to go to "iTunes and App Store" on phone or do it through iTunes but in both those cases I am using a different ID than the one I use for iCloud. How do I change it?

Never mind. Sorted it out by signing out of buying ID on App Store and signing in with iCloud ID.

Issues with App Store and signing in

I have the iPhone 4 and just recently it started doing "funny" things.
I have several updates available through my app store but when I go in to update them it gives me the error "Cannon connect to iTunes store". I also cannot download any apps through my phone. When I try to, it asks for my password but I can't put it in before the pop up disappears. Then my phone won't let me do anything.
I have restarted and even restored my phone, but I'm still having issues. I read on another post to log out of Itunes and log back in. Well, I logged out but I cannot log back in. When I click sign in, via settings or through app store, the pop up comes up asking for my apple id and password. Again, I can only get 2-3 characters in before the pop up disappears.
Can ANYONE help me? I've been searching through forums for about 3 hours now and I haven't found anything helpful!
Thank You!!!!!

Peter ...
I can view Featured and Charts on my iPhone running iOS 6.
Since this is happening on both your iPad and iPhone, first try resetting.
Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
Then restart the devices.
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
Then try the iTunes and App Stores.

Payment issue in App Store

Similar Messages

Maybe you are looking for