PDF Files Issues

Here is the situation.
Installed Max OSX 10.5.
Caused a problem with printing pdf files on a Canon imageclass MF4150, resolved by installing a new printer driver (UFRII_V150MacOSX) & fax driver (FaxV160MaxOSX.dmg) dl'd from Canon.
Now I cannot view any pdf files. I use Adobe Acrobat V.8.1.1 all I get is a grey screen with the adobe logo in the centre.
Apparently there will be another update to acrobat in January that may deal with the issue.
Is there some way (other than downloading each and every pdf to my computer in order to view them? Perhaps a videocard driver update as well? Any suggestions?

So the best workaround I've found so far is to just go into Acrobat/preferences on the left side click "internet" and uncheck the box that says to open acrobat files using safari <your version> and do a re-start.
It just opens the pdf file in Acrobat then.
Seems to work for me.

Similar Messages

PDF file issue on IE 7 and 8

I have built a web application on jdeveloper 11.1.2. One of the pages has a pop up with a goButton on it.
The destination property points to a servlet along with parameters : eg: filedownloadmanager?#{viewScope.DocsForPepBean.constantDocumentKeyUrlParameterName}=#{viewScope.DocsForPepBean.documentFilePathFileName}
and the TargetFrame property is set to _blank. So when you click on this button, a pdf file gets opened in a new window. This woks super fine on IE 9 /Firefox/ Chrome.
But the issue is with IE7 or 8. Both the browsers navigate to the correct URL,but fail to display the document. A blank screen comes up on these browser.
Please help me if you have any ideas.
Thanks,
Shai.

Hey Guys,
Thanks for your responses. I would really like to share my code and explain you more clearly about the problem.
When the goButton is clicked, a window opens up with the following url :
https://server.abc.com:4443/wssMember-ViewController-context-root/faces/memberFlow/filedownloadmanager?docKey=rJ3mK42nqMT8xwO1FCpt4M6_H6a8hvTLTQzl6XKmVhw
That means we are calling a servlet passing two parameters dockey and its value.
The servlet filedownloadmanager looks like this:
public class FileDownloadManager extends HttpServlet
@SuppressWarnings("compatibility:1063162876298056414")
private static final long serialVersionUID = 3554660117368615095L;
public void init(ServletConfig config) throws ServletException
    super.init(config);
public void doGet(HttpServletRequest request,
                    HttpServletResponse response) throws ServletException,
                                                         IOException
    String filename = null;
    try
      filename =/document_folder/ + docKey
    } catch (Exception e)
    System.out.println("unencrypetd param -->" + filename + "<--");
    //set based on file type of doc passed in
    String fileExtension = filename.substring(filename.lastIndexOf('.'));
    if (fileExtension == "pdf")
      response.setContentType("application/pdf");
//This code follows by other file extension types
    ServletOutputStream out = response.getOutputStream(); //to write the data to the response
    File fileToDownload = new File(filename);
    if(!fileToDownload.exists())
      throw new RuntimeException("Error retrieving file to download.");
    FileInputStream inFileToDownload = new FileInputStream(fileToDownload); //to read file in
    byte [] inFileBuffer = new byte[1024]; //to read the data from the input stream
    int numberOfBytesRead; //track buffer
    while((numberOfBytesRead = inFileToDownload.read(inFileBuffer)) > 0)
      out.write(inFileBuffer, 0, numberOfBytesRead);
    out.close();
public void doPost(HttpServletRequest request,
                     HttpServletResponse response) throws ServletException,
                                                          IOException
    doGet(request,response);
}So code is programmed to set the content type and fileinputstream is used to read file and then writes it to the output stream.
Writing files to a temporary location and then redirecting the browser seems to be a good idea but its gonna take us quite some time. I was looking if there was an easy work around.
Thanks,
Shai.
Edited by: Shai on Mar 19, 2012 9:20 AM

AppleScript save email to pdf file issues

HI,
1. Can I use AppleScript save Apple mail message to pdf file, I mean not using GUI script.
2. If possible for point 1, can it save the email message to network folder?
Thanks in advance.
patrick

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether your problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

PDF file issue

Hi guys,
I have been given lots of PDF files which I have been asked
to add to a website. I'm developing a school website and these are
homework files which are for the kids to access their work online.
However i'd like a spot of advice on how I get the pdf file to
load. Is it as simple as doing an "onRelease goto URL" kind of
thing or is there a little more to it.
Could anyone with their words of wisdom please enlighten me
to the ways to adding PDF files to a website.
Would be eternally gratefull..... !!!
F..

Frazer75 wrote:
> Hi guys,
>
> I have been given lots of PDF files which I have been
asked to add to a
> website. I'm developing a school website and these are
homework files which are
> for the kids to access their work online. However i'd
like a spot of advice on
> how I get the pdf file to load. Is it as simple as doing
an "onRelease goto
> URL" kind of thing or is there a little more to it.
>
> Could anyone with their words of wisdom please enlighten
me to the ways to
> adding PDF files to a website.
You can't load PDF within flash but you can open it in
browser
window. Of course if the user has no plug in for it, it will
invoke
the download dialog. Something we have totally no control
over.
Anyway, use simple getURL action and instead of URL just
place the
location of the file following the file name.
Best Regards
Urami
Beauty is in the eye of the beer holder...
<urami>
If you want to mail me - DO NOT LAUGH AT MY ADDRESS
</urami>

Opening PDF files - Issue????

Using Photoshop CS4
Using Illustrator CS4
I am opening a pdf file in photoshop, but found that part of it was not opening correctly.
I have a PDF, with three images/objects. 1 image/object is on the canvas, the other 2 are off the canvas. You can view the PDF in Illustrator and see all the images/objects. But when you open the PDF in Photoshop only the image/object on the canvas is shown. Why? Is there a special option that needs to be set to allow everything off the canvas to be shown.
Now I did do a test. I had an image off the canvas (pdf file), I can open that up in photoshop and the image/object appears. But if I add an object to the pdf file and put it on the canvas, now when you open the pdf file in photoshop - it now only shows the image/object on the canvas.
When you open the PDF file in Adobe Reader 9.1 or Acrobat Standard 8.1 it also will only show what is on the canvas vs what illustrator shows.
Any ideas?
See attached file for example......

Using Photoshop CS4
Illustrator CS4
Adobe Acrobat 8.1
Actually using VBscript and C#
Tried PDFOpenOptions.cropPage and it did not work. Also tried all of the other options with the same results.
This is actually even happening if you open the file natively in Photoshop (no scripting).
We have also tried an AI (Illustrator CS4) file and found the same results. But here is the puzzling information. If you take the AI file and saveas (convert it) a version 8 EPS (or version 14) file and then open it in Photoshop, all objects now appear regardless if they are on the artboard or not.
But per the requirements of our digital departments manager, we need to open the original file (either a PDF, AI) - no conversion allowed.
Are there any options in Photoshop to set to open the file in it's original state, regardless if the objects are on the artboard or not - just open with all??????
Any help would be grateful.
Thanks,
Tom

Saved PDF file issue...

Once I create a PDF and save it to a file, I can no longer delete it by right clicking on it. Keep getting an error message saying file is open in another program. Have Adobe closed and still get the same thing. Am using x pro on a Win 8 operating system. Any ideas?

Saw that about an hour ago.
Thank you for responding.
Toggling back and forth between the two views does seem to work, as long as you go slow. Hopefully Adobe can work out a patch in the future to eliminate this issue with Win 8.1.
Art

Tiff into pdf files issue [edited by host for clarity]

I now have the latest version of Adobe/ but since the update I can no longer convert my Tiff files into PDF. Will an older version of Adobe/ Acrobat bring back the option of being able to create the tiff into a PDF

Well, you'd have to have Acrobat to do anything like this. The online converter (CreatePDF) can do it. It's a subscription service available with the latest version of Adobe Reader.
But I guess the bigger question is, how exactly did you do it before? Did you use Export PDF? Is that what isn't working anymore? I can't tell with the little information given.

Darken a pdf file

I downloaded a trial version of Elemenst 7 to see if I can darken a pdf file.when open a pdf file I get an error message saying it is not a Adobe Photo.. PDF image file. how can I darken a pdf file?

if it not possible to share an image, please share. I will try look at my end to check if it is an pdf file issue or elements issue.
-Garry

[Applet]Printing issue with pdf files on Xerox 4595

Greetings !!
I'm trying to print to a Xerox 4595 printer from a Windows XP station (limited account) using a Java Web Applet.
This applet generates pdf files which have to be printed.
The Xerox 4595 uses a printing queue that is detected by the Applet.
The problem is the following: usually when printing a simple local file from this computer there is a box that asks you your login to let you create a job and then print.
When using the Java Applet, there is no way to have this print box displayed. We have the Java Print Dialog but once clicked on "Print" there is no box displayed to pass the login to the printer and let us print.
Is anyone already worked with Xerox 4595 and experienced such issue ?
How can I, using the Java language and modify the Applet, ask the printer to send me the dialog box asking for the login ? Without this login no jobs are accepted and we can't print the generated pdf files.
I looked on the printer queue settings and it seems that the Xerox uses the IPP to communicate with the local computers in the office.
The server from which the Applet is used is a openSuSE Linux Web server (apache2)
How come using Linux workstations any pdf files are printed (on shared printers such HP laserjet) and under windows there is jammed characters and sheet feed instead ?

A lot can depend upon which app your are using on your tablet device, the same applies to computer programs but apps are much worse.
Which app are you using?
I would try the free Adobe Mobile Reader. This product seems to support more features than other apps.
There could even be issues with the type of tablet you are using. The Apple line may work better then Android devices since there is QA check and approval by Apple.
Another factor is the how the PDF was created.
How well are the maps displayed on your laptop or desktop? Try different values of zoom.

Issue with Opening a PDF file

We have just completed an upgrade of one of our servers executing Reporting Services.   The upgrade was from 2005 to 2008.
After we have rendered a report and have it saved in PDF format, we start having issues.
If we try to open the PDF by double clicking on the file name in Windows Explorer, Adobe Reader starts, but sits unresponsive and consumes an excessive amount of CPU cycles.    It never completes the open and we have to kill the Adobe Reader process in Task Manager.
If we start Adobe Reader, and then use the Menu to do FIle -> Open, the PDF file opens immediately.
We have attempted both methods using several different versions of Adobe Reader.    The issue occurs on all versions prior to 9.3.
Since we are a service organization, we are unable to force our clients to upgrade to a more current version of Adobe Reader without providing assurances that this will correct this issue.
Has anyone else seen this type of issue with opening PDF files rendered by Reporting Services?   And if so, what is the cause and how did you correct it?
Thanks
Steve

Hi there,
Please find attached a word document which contains the error that comes up when I try to open the PDF file. This PDF was e-mailed to me from one of the Safety companies that I receive e-mails from on a regular basis. I believe I am running Windows XP and the version of Adobe is Adobe Reader X. I hope this is enough info for you.
Janice Nadeau
[signatue deleted by host]

PDF file from Outlook folder created with Standard X not opened with Reader XI _ Flash issue ?

Dear Community,
I tried to fix this issue but i have to admit i'm stuck right now :
Computer on windows 7 SP1 with Adobe Reader XI and Adobe Standard X installed.
On Outlook 2010, I convert a folder to a PDF file so i can navigate offline and share the mails with colleagues.
At the end of the conversion, Adobe Standard X opens and all the tree architecture of the PDf is available, browse in all files, open attached documents...
But as soon as, on my computer or on other computer only with Reader XI, the PDF file (whatever it's size and number of mails inside) is to be opened with Reader, there's a message saying that flash player compatible with Adobe Reader and Acrobat as to be installed.
There's no precision regarding the flash version to use, and clicking on the link to open web browser, no page is opened (no internet issue).
After 1 minute, Reader finnally opens but only displaying the first file of the PDF (in my case the first mail of the outlook folder).
i have the latest flash player version installed
Can anybody tell me if this problem is known ? or if someone knows how to fix it so the pdf file can be fully used in Reader ??
Many thanks for your help.
Regards
AppleAddict

Hi Kiro ,
Did you try opening that file in any other browser ?If not ,please try doing that once and see if that works for you.
Try Repairing Acrobat once and see if that helps.
Launch Acrobat>Navigate to Help>Repair Acrobat Installation.
Regards
Sukrit Dhingra

Issues showing PDF files in web-browser (Windows 7 x64, 32-bit version of AdobeReader X)

I'm not sure if this is the right way to share my experience, but at least I know Google will discover this thread eventually and maybe someone else will find what I have been looking for the past 3 hours
I'm deploying the 32-bit based AdobeReader X (http://www.adobe.com/support/downloads/detail.jsp?ftpID=4950) to Windows7 32-bit and 64-bit based machines. This is a MSI deployement done through our Active Directory. Everything goes well - no errors. Except for the x64-based machines having trouble showing PDF-files in the web-browser.
I used Adobe Customization Wizard X to customize our MSI installation - this showed out to be the solution once again.
Common for the installation on Windows7 32-/64-bit were that the value in the registry database for HKCR\Software\Adobe\Acrobat\Exe (Default) was set to "C:\Program Files\Adobe\Reader 10.0\Reader\AcroRd32.exe". This is valid for the 32-bit installation as Program Files is situated in C:\Program Files, but since it's a 32-bit edition of AdobeReader that I'm installing on the 64-bit based system as well, it's installed in C:\Program Files (x86) and the reference in the registry database to "C:\Program Files\Adobe\Reader 10.0\Reader\AcroRd32.exe" is therefore not valid - which explains why PDF files could not be displayed in the web browser. Changing the registry to "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.exe" solved it. Now this is a manual solution which might be useful on 1-2 machines but on a bigger scale it's not the right way to do it.
I could change it with a batch/vbs script but still this is only a solution of the symptom and not a solution to the core issue. I therefore focused on Adobe Customization Wizard X again.
The problem was easily solved. I opened the MSI file, loaded the transform file that I've made previously. Went to Registry > HKEY_CLASSES_ROOT\Software\Adobe\Acrobat\Exe . I then changed the (Default) value from "C:\Program Files\Adobe\Reader 10.0\Reader\AcroRd32.exe" to "[INSTALLDIR]Reader\AcroRd32.exe", generated the MST file and replaced my current one for distribution. Problem solved! :-) The entry in the registry now shows : "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.exe" and PDF files are open without any issues.
I hope someone can save a bit of time on this one.
Best regards!
Alex Mikkelsen

I was able install and view the files in adobe reader 10.1.1 and in web browser window 7 64 bit machine. But when I go to Edit-preferences-internet and unchecking "display PDF in Browser" , I am not able to view the pdf files in ie 9 browser. I have used this javscript to check for pdf version.
Immediately after installing adobe--
when I do adobe test in ie 9---https://courses.worldcampus.psu.edu/public/diagnostics/Acrobat.html-- launches a test pdf file--Acro_Test.pdf
After unchecking-- it stays in the https://courses.worldcampus.psu.edu/public/diagnostics/Acrobat.html instead of showing test pdf file--Acro_Test.pdf
Tried to go back to "display PDF in Browser"--it is showing it is checked(eventhough I did not check it)
and in ie
it stays in the https://courses.worldcampus.psu.edu/public/diagnostics/Acrobat.html instead of showing test pdf file--Acro_Test.pdf

Search Term Issues when passed as Parameters in Opening a PDF file in Browser (Updated)

Hi everyone,
I am wondering if there is a solution to the following issue.
We are working with PDF files that have been OCRed (invisible text layer). We use a search engine to search the PDFs for terms. We then pass the search terms as a parameter to the PDF when we are opening it in Acrobat or Reader in the browser. It brings up a list of instances and the context in which it is found -- much like the native search function -- but it is not possible to only search for the exact phrase when it is passed as a variable..
In some cases, what we see are two lists -- so it has the filename with a list underneath that is expanded showing search results, and then a second instance of the file name after that list, but it is collapsed.
Is there a way to just have one list or both lists expanded at the same time?
Also, is there a way to ensure that it shows instances where more search keywords are found at the top of the list.
For example, if we pass the search phrase "wanted to buy a car" it might show instances of "to" at the top of the list, but later on in the collapsed list it might show instances of "buy a car". Again, is it possible to prioritize the results, or at the very least, expand everything? I am not sure what else we can try.
thank you,
Jeremy
Follow up: I should note that some times the two lists appear to be the same or similar terms found twice. At the top it would say 2 documents with n instances (where n is the number of instances). I have noticed this when the search keyword count goes up.
Follow up #2: It appears that this occurs more often when using more than 2 keywords, but I have seen it happen with only 2 words.

There were documents available in the knowledgeable that I no longer have the urls for. I have had communication with Adobe Acrobat support personnel that have made the same statements. I do not have the habit of asking official Adobe tech support people to prove their statements by providing documentation. I have also seen Adobe employees give presentations on computers that have had both installed. When they were asked about the incompatibility, they did say the equivalent of phooey. However, enough people on this forum have had their problems disappear when they have removed one of the two programs that I feel comfortable giving that advice. Yes some people have no problems running both until one of the programs or a system component gets updated and then things stop working. My advice is not to have both on the same computer. When two programs share system calls and can fight over who gets to handle the call it makes sense that it can cause a problem. It doesn't make a difference if it is Reader and Acrobat or any two other programs you run. If you are not having a problem with running both GREAT. However, if you are running both and have a problem, it is a simple step to eliminate one and see if the problem disappears.

PDF interactivity : page control issue (pdf file considered as a form)

Hello there,
I've got a slight but quite annoying issue when exporting a PDF from my InDesign CS3 file. Let me explain.
The file is some sort of glossary with interactive content (such as a table of content, images with over effects and text with tooltips) and two buttons on the master page which allow the user to browse the document forward or backwards (basic next/previous page controls). Those two buttons work as expected, but their presence causes something strange when exporting the document.
What happens is that the exported PDF document is considered as a form when those buttons are present.
I'd like to keep those controls, but without having Acrobat Reader reminding me that I'm browsing through a form that I won't be able to save (bla bla bla). Which means that I just would like the file to behave as a standard document instead of a form document.
If any of you ever experienced that issue, I'd like to know how you solved it.
Thanks a lot.

Thanks for the answer, but I found out the cause of the issue.
What happens is quite weird.
Using inDesign, once your file exceeds 100 buttons it exports itself as a PDF form instead of a standard PDF document. No straight solution seems to exist, but I found a way to bypass this problem.
Instead of creating my controls in the master page, I created them (only once) in the first page they appear in. Then, in Acrobat Pro, I just selected them and used the "duplicate" command.
There are two benefits when using this solution:
your PDF document won't turn into a form (which can be a real problem if you don't want to confuse the document users)
your PDF file will be lighter. Indeed, when creating a button in inDesign (even if you create it on the master page) the exported PDF document won't contain X occurences of the same button, but X different buttons (which can incread the size of your document dramaticaly when it reaches a large amount of pages).
It took me hours to find out a solution to this problem, I hope it will help someone else than me.

Issue saving edited pdf file on preview

Hi
I opened a 5 page page pdf file on preview and just wanted to save the last page and delet the others. When I am done, I am not able to save, or save as or cancel. When I click on save as a page for save as came on but disapeared without i could change the folder name and then it frooze.
Thanks for your help.

First, you need an app capable of reading PDFs but that's not the issue you should be addressing. You cannot upload PDFs to job sites using Safari. Safari allow this ONLY for videos and pictures.
To do what you're asking, others have suggested using an alternative iOS browser called iCab Mobile or iUploader (iTunes links). Both should help you.

PDF Files Issues

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