Performace Issue using Crystal Report For enterprise and BEx Queries

Hi all;
    We are generating the following error stack when trying to build a report on top of a BEX query using Crystal Report for Enterprise :
    |7C4F8ECE44034DB897AD88D6F98B028B3|2011 12 12 17:24:21.277|+0100|>>|E| |crj|20380|  56|ModalContext    | |2|0|0|0|BIPSDK.InfoStore:query|CHVXRIL0047:20380:56.174:1|-|-|BIPSDK.InfoStore:query|CHVXRIL0047:20380:56.174:1|Cut2PbOe3UdzgckPBHn8spEab|||||||||com.crystaldecisions.sdk.occa.infostore.internal.InfoObjects||Assertion failed: Java plugin for CommonConnection is not loaded.
java.lang.AssertionError
     at com.businessobjects.foundation.logging.log4j.Log4jLogger.assertTrue(Log4jLogger.java:52)
     at com.crystaldecisions.sdk.occa.infostore.internal.InfoObjects.newInfoObject(InfoObjects.java:576)
     at com.crystaldecisions.sdk.occa.infostore.internal.InfoObjects.continueUnpackHelper(InfoObjects.java:548)
     at com.crystaldecisions.sdk.occa.infostore.internal.InfoObjects.continueUnpack(InfoObjects.java:489)
     at com.crystaldecisions.sdk.occa.infostore.internal.InfoObjects.startUnpack(InfoObjects.java:464)
     at com.crystaldecisions.sdk.occa.infostore.internal.InternalInfoStore$XRL3WireStrategy.startUnpackTo(InternalInfoStore.java:1484)
     at com.crystaldecisions.sdk.occa.infostore.internal.InternalInfoStore$XRL3WireStrategy.startUnpackTo(InternalInfoStore.java:1464)
     at com.crystaldecisions.sdk.occa.infostore.internal.InternalInfoStore.unpackAll(InternalInfoStore.java:910)
     at com.crystaldecisions.sdk.occa.infostore.internal.InternalInfoStore.queryHelper(InternalInfoStore.java:944)
     at com.crystaldecisions.sdk.occa.infostore.internal.InternalInfoStore.queryHelper(InternalInfoStore.java:929)
     at com.crystaldecisions.sdk.occa.infostore.internal.InternalInfoStore.query_aroundBody24(InternalInfoStore.java:798)
     at com.crystaldecisions.sdk.occa.infostore.internal.InternalInfoStore.query(InternalInfoStore.java:1)
     at com.crystaldecisions.sdk.occa.infostore.internal.InfoStore.query_aroundBody20(InfoStore.java:175)
     at com.crystaldecisions.sdk.occa.infostore.internal.InfoStore.query_aroundBody21$advice(InfoStore.java:42)
     at com.crystaldecisions.sdk.occa.infostore.internal.InfoStore.query(InfoStore.java:1)
     at com.businessobjects.mds.securedconnection.cms.services.olap.OlapCmsSecuredConnectionService.getConnectionObject(OlapCmsSecuredConnectionService.java:125)
     at com.businessobjects.mds.securedconnection.cms.services.olap.OlapCmsSecuredConnectionService.getOlapSecuredConnection(OlapCmsSecuredConnectionService.java:191)
     at com.businessobjects.mds.securedconnection.loader.internal.SecuredConnectionLoaderImpl.getOlapConnectionFromSecuredConnection(SecuredConnectionLoaderImpl.java:83)
     at com.businessobjects.mds.securedconnection.loader.internal.SecuredConnectionLoaderImpl.getConnectionFromSecuredConnection(SecuredConnectionLoaderImpl.java:60)
     at com.businessobjects.dsl.services.workspace.impl.DirectOlapAccessDataProviderBuilder.loadSecuredConnection(DirectOlapAccessDataProviderBuilder.java:193)
     at com.businessobjects.dsl.services.workspace.impl.DirectOlapAccessDataProviderBuilder.loadSecuredConnection(DirectOlapAccessDataProviderBuilder.java:176)
     at com.businessobjects.dsl.services.workspace.impl.DirectOlapAccessDataProviderBuilder.provideUniverseFromCms(DirectOlapAccessDataProviderBuilder.java:63)
     at com.businessobjects.dsl.services.datasource.impl.AbstractUniverseProvider.provideUniverse(AbstractUniverseProvider.java:41)
     at com.businessobjects.dsl.services.workspace.impl.AbstractDataProviderBuilder.updateQuerySpecDataProvider(AbstractDataProviderBuilder.java:119)
     at com.businessobjects.dsl.services.workspace.impl.AbstractDataProviderBuilder.updateDataProvider(AbstractDataProviderBuilder.java:106)
     at com.businessobjects.dsl.services.workspace.impl.AbstractDataProviderBuilder.addDataProvider(AbstractDataProviderBuilder.java:49)
     at com.businessobjects.dsl.services.workspace.impl.WorkspaceServiceImpl.addDataProvider(WorkspaceServiceImpl.java:56)
     at com.businessobjects.dsl.services.workspace.impl.WorkspaceServiceImpl.addDataProvider(WorkspaceServiceImpl.java:45)
     at com.crystaldecisions.reports.dsl.shared.DSLTransientUniverseServiceProvider.createSessionServicesHelper(DSLTransientUniverseServiceProvider.java:72)
     at com.crystaldecisions.reports.dsl.shared.DSLServiceProvider.createSessionServices(DSLServiceProvider.java:428)
     at com.businessobjects.crystalreports.designer.qpintegration.DSLUtilities.getServiceProvider(DSLUtilities.java:279)
     at com.businessobjects.crystalreports.designer.qpintegration.InitializeDSLRunnable.run(InitializeDSLRunnable.java:82)
     at org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:121)
Here seems to be that a plugin is not loaded : com.crystaldecisions.sdk.occa.infostore.internal.InfoObjects||Assertion failed: Java plugin for CommonConnection is not loaded.
could this affect the performance of Crystal Reports for Enterprise and how could I fix this ?
Best Regards
Anis

Venkat,
Thanks for your response. Please note, however, the transaction RAD1 does not exist. Let me provide more details about the current settings of the InfoObject.
The Characteristic is 'Item' (0CS_ITEM) and upon going to RSA1 >  Modeling > InfoObjects > Item (0CS_ITEM) > Right Click > Display > Business Explorer (tab) > Text Type is set to 'Long Text' and BEx description is set to 'Long description' already.
When I run/execute the query with this Item characteristic, the results in BEx Analyzer is showing appropriate long text, however, Crystal Report for Enterprise shows short text only
K
Edited by: Kumar Pathak on Feb 3, 2012 6:18 PM

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    Hi Alston
    Since you have CR for Enterprise then you also have BI and thus most likely you also have an S user ID. You can use the S user ID to create a phone incident at it is part of your Enterprise Support Package. Just saying as this may be the most efficient way of proceeding at this time(?). But please don't take as me trying to push you off of SCN .
    - Ludek
    Senior Support Engineer AGS Product Support, Global Support Center Canada
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