Performance issue with high CPU and IO

Hi guys,
I am encountering huge user response time on a production system and I don’t know how to solve it.
Doing some extra tests and using the instrumentation that we have in the code we concluded that the DB is the bottleneck.
We generated some AWR reports and noticed the CPU was in top wait events. Also noticed that in a random manner some simple sql take a long time to execute. We activated the sql trace on the system and noticed that for very simple SQLs (unique index access on one table) we have huge exec times. 9s
In the trace file the huge time we had it in fetch area: 9.1s cpu and elapsed 9.2.
And no or very small waits for this specific SQL.
it seems like the bottle neck is on the CPU but at that point there were very few processes running on the DB. Why can we have such a big cpu wait on a simple select? This is a machine with 128 cores. We have quicker responses on machines smaller/busier than this.
We noticed that we had a huge db_cache_size (12G) and after we scale it down we noticed some improvements but not enough. How can I prove that there is a link between high CPU and big cache_size? (there was not wait involved in SQL execution). what can we do in the case we need big DB cache size?
The second issue is that I tried to execute an sql on a big table (FTS on a big table. no join). Again on that smaller machine it runs in 30 seconds and on this machine it runs in 1038 seconds.
Also generated a trace for this SQL on the problematic machine:
call     count       cpu    elapsed       disk      query    current        rows
Parse        1      0.00       0.00          0          0          0           0
Execute      1      0.00       0.00          0          0          0           0
Fetch        1    402.08    1038.31    1842916    6174343          0           1
total        3    402.08    1038.32    1842916    6174343          0           1
  db file sequential read                     12419        0.21         40.02
  i/o slave wait                             135475        0.51        613.03
  db file scattered read                     135475        0.52        675.15
  log file switch completion                      5        0.06          0.18
  latch: In memory undo latch                     6        0.00          0.00
  latch: object queue header operation            1        0.00          0.00
********************************************************************************The high CPU is present here also but here I have huge wait on db file scattered read.
Looking at the session with the select the AWG_wait for db scattered read was 0.5. on the other machine it is like 0.07.
I though this is an IO issue. I did some IO tests at SO level and it seems like the read and writes operation are very fast…much faster than the machine that has the awg_wait smaller. Why the difference in waits?
One difference between these two DBs is that the problem one has the db block size = 16k and the other one has 8k.
I received some reports done at OS level on CPU and IO usage on the problematic machine (in normal operations). It seems like the CPU is very used and the IO stays very low.
On the other machine, the smaller and the faster one, it is other way around.
What is the problem here? How can I test further? Can I link the high CPU to low/slow IO?
we have 10G on sun os with ASM.
Thanks in advance.

Yes, there are many things you can and should do to isolate this. But first check MOS Poor Performance With Oracle9i and 10g Releases When Using Dynamic Intimate Shared Memory (DISM) [ID 1018855.1] isn't messing you up to start.
Also, be sure and post exact patch levels for both Oracle and OS.
Be sure and check all your I/O settings and see what MOS has to say about those.
Are you using ASSM? See Long running update
Since it got a little better with shrinking the SGA size, that might indicate (wild speculation here, something like) one of the problems is simply too much thrashing within the SGA, as oracle decides "small" objects being full scanned in memory is faster than range scans (or whatever) from disk, overloading the cpu, not allowing the cpu to ask for other full scans from I/O. Possibly made worse by row level locking, or some other app issue that just does too much cpu.
You probably have more than one thing wrong. High fetch count might mean you need to adjust the array size on the clients.
Now that that is all out of the way, if you still haven't found the problem, go through http://oracle-randolf.blogspot.com/2009/02/basic-sql-statement-performance.html
Edit: Oh, see Solaris 10 memory management conflicts with Automatic PGA Memory Management [ID 460424.1] too.
Edited by: jgarry on Nov 15, 2011 1:45 PM

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    pidgin 7% cpu
    tint2 1% cpu
    pekwm 1% to 5% cpu
    pcmanfm 7% cpu
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    python 1% cpu
    midori up to 38% cpu
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    Xorg (when moving windows around) up to 80% cpu
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    Identifier "Layout0"
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    Option "Emulate3Buttons" "no"
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    Identifier "Keyboard0"
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    VertRefresh 50.0 - 150.0
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    Monitor "Monitor0"
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    Computer
    Processor Intel(R) Pentium(R) 4 CPU 1.60GHz
    Memory 1034MB (239MB used)
    Operating System Arch Linux
    User Name mythus (Travis K. Randall)
    Date/Time Thu 08 Oct 2009 05:24:52 PM CDT
    Display
    Resolution 1600x900 pixels
    OpenGL Renderer GeForce2 MX/AGP/SSE2
    X11 Vendor The X.Org Foundation
    Multimedia
    Audio Adapter ICH - Intel 82801BA-ICH2
    Input Devices
    Macintosh mouse button emulation
    AT Translated Set 2 keyboard
    Power Button
    Power Button
    PC Speaker
    Logitech USB Optical Mouse
    Printers
    No printers found
    SCSI Disks
    ATA ST3160212A
    ATA IC35L090AVV207-0
    LITE-ON LTR-16102B
    TSSTcorp CD/DVDW TS-H552D
    Operating System
    Version
    Kernel Linux 2.6.30-ARCH (i686)
    Compiled #1 SMP PREEMPT Wed Sep 9 12:37:32 UTC 2009
    C Library GNU C Library version 2.10.1 (stable)
    Default C Compiler GNU C Compiler version 4.4.1 (GCC)
    Distribution Arch Linux
    Current Session
    Computer Name norova
    User Name mythus (Travis K. Randall)
    Home Directory /home/mythus
    Desktop Environment Unknown (Window Manager: Fluxbox)
    Misc
    Uptime 11 hours, 38 minutes
    Load Average 0.20, 0.38, 0.34
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    Loaded Modules
    ipv6 IPv6 protocol stack for Linux
    reiserfs ReiserFS journaled filesystem
    usbhid USB HID core driver
    hid
    arc4 ARC4 Cipher Algorithm
    ecb ECB block cipher algorithm
    snd_seq_dummy ALSA sequencer MIDI-through client
    rt2500pci Ralink RT2500 PCI & PCMCIA Wireless LAN driver.
    snd_seq_oss OSS-compatible sequencer module
    rt2x00pci rt2x00 pci library
    snd_seq_midi_event MIDI byte <-> sequencer event coder
    rt2x00lib rt2x00 library
    snd_seq Advanced Linux Sound Architecture sequencer.
    led_class LED Class Interface
    snd_seq_device ALSA sequencer device management
    input_polldev Generic implementation of a polled input device
    mac80211 IEEE 802.11 subsystem
    snd_intel8x0 Intel 82801AA,82901AB,i810,i820,i830,i840,i845,MX440; SiS 7012; Ali 5455
    uhci_hcd USB Universal Host Controller Interface driver
    snd_pcm_oss PCM OSS emulation for ALSA.
    fan ACPI Fan Driver
    cfg80211 wireless configuration support
    ppdev
    ehci_hcd USB 2.0 'Enhanced' Host Controller (EHCI) Driver
    snd_mixer_oss Mixer OSS emulation for ALSA.
    snd_ac97_codec Universal interface for Audio Codec '97
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    lp
    eeprom_93cx6 EEPROM 93cx6 chip driver
    parport_pc PC-style parallel port driver
    ohci1394 Driver for PCI OHCI IEEE-1394 controllers
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    psmouse PS/2 mouse driver
    ac97_bus
    ieee1394
    serio_raw Raw serio driver
    8139too RealTek RTL-8139 Fast Ethernet driver
    e100 Intel(R) PRO/100 Network Driver
    snd_pcm Midlevel PCM code for ALSA.
    pcspkr PC Speaker beeper driver
    battery ACPI Battery Driver
    8139cp RealTek RTL-8139C+ series 10/100 PCI Ethernet driver
    snd_timer ALSA timer interface
    i2c_core I2C-Bus main module
    iTCO_wdt Intel TCO WatchDog Timer Driver
    mii MII hardware support library
    evdev Input driver event char devices
    snd Advanced Linux Sound Architecture driver for soundcards.
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    mbcache Meta block cache (for extended attributes)
    jbd2
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    sr_mod SCSI cdrom (sr) driver
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    ata_generic low-level driver for generic ATA
    pata_acpi SCSI low-level driver for ATA in ACPI mode
    libata Library module for ATA devices
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    HLT Bug no
    F00F Bug no
    Coma Bug no
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    vme Virtual 86 Mode Extension
    de Debug Extensions - I/O breakpoints
    pse Page Size Extensions (4MB pages)
    tsc Time Stamp Counter and RDTSC instruction
    msr Model Specific Registers
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    cx8 CMPXCHG8 instruction
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    sep Fast System Call (SYSENTER/SYSEXIT)
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    cmov Conditional Move instruction
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    I have no performance issues with playback! It's only, when i move something with the mouse or by changing the x,y-values of Position in the Motion-Dialog in video effects.
    Premiere then lags terribly and updates the program monitor only about once per second - this makes it very difficult and cumbersome to work and position things.
    On a second Premiere installation on my laptop, performance is fine and fluid - allthough it doesn't have GPU support and is a much slower computer.
    I'm pretty sure this has somehow to do with my graphic card, which is a Nvidia GTX 590.
    I was told by the support, that it is actually a dual graphic card, which is not supported/liked by Premiere.
    The thing is, until the latest Premiere update, I did not have performance issues at all with this card.
    I also read on the forum that others with the GTX 590 did not experience any problems with it
    So where does this come from?
    There is no change in performance whether or not I activate Mercury Playback Engine GPU acceleration.
    I also tried deactivating one of the 2 gpus, but there also was no change.
    Does anyone else know this problem and has anyone a solution?
    I'm running Premiere CC on a Win 7 64bit engine, Nvidia GTX 590, latest driver (of today),

    I am suffering from the same phenomenon since I updated just before christmas, I think.
    I am hardly able to do scaling, rotating and translating in the program monitor itslef - whil motion has been highlighted in teh effect controls.
    In the effect controls I can scale, rotate etc however.
    Also I have noticed there is a yellow box with handles in teh program monitor. I remember it was white before.
    I cannot figure out what to change in my preferences. What has happened?
    best,
    Hans Wessels
    Premiere CC
    Mac Pro OSX 10.7.5
    16 GB 1066 MHz DD3
    2 X NVIDIA GeForce GT 120 512 MB

  • Z10 - High CPU and Battery Usage with BBM

    I recently updated my Z10 (UK and EE Carrier) to 10.2.1.3062 and every day or so I am getting very high CPU and Battery Usage with BBM running in the background.
    I have never used BBM and have no active or past conversations or contacts.
    This morning, it used around 60% battery in under 3 hours, with 95% of that time sat at 'idle' in my pocket.
    Sometimes its after I have connected it to my car stereo (charging and streaming music via USB) on an Alpine CDA-117Ri, but I dont think thats a cause.
    Some screen grabs:
    [URL=http://s46.photobucket.com/user/hoopsontoast/media/IMG_20150126_095930_zpsj3haccgs.png.html][IMG]htt...
    [URL=http://s46.photobucket.com/user/hoopsontoast/media/IMG_20150124_230003_zpshi2dpkfo.png.html][IMG]htt...

    You're not alone.
    Please read this post here:  http://supportforums.blackberry.com/t5/BBM-for-BlackBerry/BBM-is-draining-my-Battery/m-p/3039915#M52...
    and contact BBM support as suggested to send logs. BBM Support is working to determine the cause of this.
    Please post over in that thread so we can keep all related in one place.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • RE: Case 59063: performance issues w/ C TLIB and Forte3M

    Hi James,
    Could you give me a call, I am at my desk.
    I had meetings all day and couldn't respond to your calls earlier.
    -----Original Message-----
    From: James Min [mailto:jminbrio.forte.com]
    Sent: Thursday, March 30, 2000 2:50 PM
    To: Sharma, Sandeep; Pyatetskiy, Alexander
    Cc: sophiaforte.com; kenlforte.com; Tenerelli, Mike
    Subject: Re: Case 59063: performance issues w/ C TLIB and Forte 3M
    Hello,
    I just want to reiterate that we are very committed to working on
    this issue, and that our goal is to find out the root of the problem. But
    first I'd like to narrow down the avenues by process of elimination.
    Open Cursor is something that is commonly used in today's RDBMS. I
    know that you must test your query in ISQL using some kind of execute
    immediate, but Sybase should be able to handle an open cursor. I was
    wondering if your Sybase expert commented on the fact that the server is
    not responding to commonly used command like 'open cursor'. According to
    our developer, we are merely following the API from Sybase, and open cursor
    is not something that particularly slows down a query for several minutes
    (except maybe the very first time). The logs show that Forte is waiting for
    a status from the DB server. Actually, using prepared statements and open
    cursor ends up being more efficient in the long run.
    Some questions:
    1) Have you tried to do a prepared statement with open cursor in your ISQL
    session? If so, did it have the same slowness?
    2) How big is the table you are querying? How many rows are there? How many
    are returned?
    3) When there is a hang in Forte, is there disk-spinning or CPU usage in
    the database server side? On the Forte side? Absolutely no activity at all?
    We actually have a Sybase set-up here, and if you wish, we could test out
    your database and Forte PEX here. Since your queries seems to be running
    off of only one table, this might be the best option, as we could look at
    everything here, in house. To do this:
    a) BCP out the data into a flat file. (character format to make it portable)
    b) we need a script to create the table and indexes.
    c) the Forte PEX file of the app to test this out.
    d) the SQL staement that you issue in ISQL for comparison.
    If the situation warrants, we can give a concrete example of
    possible errors/bugs to a developer. Dial-in is still an option, but to be
    able to look at the TOOL code, database setup, etc. without the limitations
    of dial-up may be faster and more efficient. Please let me know if you can
    provide this, as well as the answers to the above questions, or if you have
    any questions.
    Regards,
    At 08:05 AM 3/30/00 -0500, Sharma, Sandeep wrote:
    James, Ken:
    FYI, see attached response from our Sybase expert, Dani Sasmita. She has
    already tried what you suggested and results are enclosed.
    ++
    Sandeep
    -----Original Message-----
    From: SASMITA, DANIAR
    Sent: Wednesday, March 29, 2000 6:43 PM
    To: Pyatetskiy, Alexander
    Cc: Sharma, Sandeep; Tenerelli, Mike
    Subject: Re: FW: Case 59063: Select using LIKE has performance
    issues
    w/ CTLIB and Forte 3M
    We did that trick already.
    When it is hanging, I can see what is doing.
    It is doing OPEN CURSOR. But not clear the exact statement of the cursor
    it is trying to open.
    When we run the query directly to Sybase, not using Forte, it is clearly
    not opening any cursor.
    And running it directly to Sybase many times, the response is always
    consistently fast.
    It is just when the query runs from Forte to Sybase, it opens a cursor.
    But again, in the Forte code, Alex is not using any cursor.
    In trying to capture the query,we even tried to audit any statementcoming
    to Sybase. Same thing, just open cursor. No cursor declaration anywhere.==============================================
    James Min
    Technical Support Engineer - Forte Tools
    Sun Microsystems, Inc.
    1800 Harrison St., 17th Fl.
    Oakland, CA 94612
    james.minsun.com
    510.869.2056
    ==============================================
    Support Hotline: 510-451-5400
    CUSTOMERS open a NEW CASE with Technical Support:
    http://www.forte.com/support/case_entry.html
    CUSTOMERS view your cases and enter follow-up transactions:
    http://www.forte.com/support/view_calls.html

    Earthlink wrote:
    Contrary to my understanding, the <font face="courier">with_pipeline</font> procedure runs 6 time slower than the legacy <font face="courier">no_pipeline</font> procedure. Am I missing something? Well, we're missing a lot here.
    Like:
    - a database version
    - how did you test
    - what data do you have, how is it distributed, indexed
    and so on.
    If you want to find out what's going on then use a TRACE with wait events.
    All nessecary steps are explained in these threads:
    HOW TO: Post a SQL statement tuning request - template posting
    http://oracle-randolf.blogspot.com/2009/02/basic-sql-statement-performance.html
    Another nice one is RUNSTATS:
    http://asktom.oracle.com/pls/asktom/ASKTOM.download_file?p_file=6551378329289980701

  • Performance issues with Imac intel 2011 27 inch..

    I have an 2011 imac 3,4 GHz Intel Core i7 with 16 GB 1333 MHz DDR3 RAM.
    Since a few months i noticed performance issues with FCPX, where before it would run through video it shows sometimes the color ball. Now the computer is slow in starting up and shutting down also. Ran disk utility but to no avail. I am now considering reinstalling mavericks.
    But I ran etrecheck.
    here are the results, please who can help me? I use this computer to edit and about everything else.
    copied:
    Problem description:
    slow start and slow quit of computer. Performance issues with fcpx and other programms.
    EtreCheck version: 2.1.8 (121)
    Report generated 6 maart 2015 21:49:31 CET
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (27-inch, Mid 2011) (Technical Specifications)
        iMac - model: iMac12,2
        1 3.4 GHz Intel Core i7 CPU: 4-core
        16 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1333 MHz ok
            BANK 0/DIMM1
                4 GB DDR3 1333 MHz ok
            BANK 1/DIMM1
                4 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        AMD Radeon HD 6970M - VRAM: 1024 MB
            iMac 2560 x 1440
    System Software: ℹ️
        OS X 10.9.4 (13E28) - Time since boot: 0:7:46
    Disk Information: ℹ️
        WDC WD1001FALS-403AA0 disk1 : (1 TB)
            EFI (disk1s1) <not mounted> : 210 MB
            MacintoshHD2  (disk1s2) /Volumes/MacintoshHD2  : 999.86 GB (152.18 GB free)
        APPLE SSD TS256C disk0 : (251 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            MacintoshHD (disk0s2) / : 250.14 GB (62.78 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-STDVDRW  GA32N
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Mitsumi Electric Hub in Apple Extended USB Keyboard
            Logitech USB-PS/2 Optical Mouse
            Mitsumi Electric Apple Extended USB Keyboard
        Western Digital Ext HDD 1021 2 TB
            EFI (disk2s1) <not mounted> : 210 MB
            datavideo (disk2s2) /Volumes/datavideo : 1.37 TB (133.89 GB free)
            prive (disk2s3) /Volumes/prive : 627.23 GB (68.13 GB free) - 7 errors
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Lexar  USB_3_0 Reader
        Seagate  Expansion Desk 3 TB
            EFI (disk3s1) <not mounted> : 315 MB
            downloads (disk3s2) /Volumes/downloads : 249.18 GB (138.35 GB free)
            BackUpBro (disk3s3) /Volumes/BackUpBro : 2.75 TB (1.03 TB free)
        Apple Internal Memory Card Reader
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
            G-Technology G-RAID with Thunderbolt
    Configuration files: ℹ️
        /etc/sysctl.conf - Exists
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/Toast 11 Titanium/Spin Doctor.app
        [not loaded]    com.hzsystems.terminus.driver (4) [Click for support]
            /Library/Extensions
        [not loaded]    com.Avid.driver.AvidDX (5.9.1 - SDK 10.8) [Click for support]
        [not loaded]    com.blackmagic-design.desktopvideo.iokit.driver (10.1.4 - SDK 10.8) [Click for support]
        [not loaded]    com.blackmagic-design.desktopvideo.iokit.framebufferdriver (10.1.4 - SDK 10.8) [Click for support]
        [not loaded]    com.blackmagic-design.desktopvideo.multibridge.iokit.driver (10.1.4 - SDK 10.8) [Click for support]
        [not loaded]    com.blackmagic-design.driver.BlackmagicIO (10.1.4 - SDK 10.8) [Click for support]
            /Library/Extensions/DeckLink_Driver.kext/Contents/PlugIns
        [not loaded]    com.blackmagic-design.desktopvideo.firmware (10.1.4 - SDK 10.8) [Click for support]
            /System/Library/Extensions
        [not loaded]    at.obdev.nke.LittleSnitch (3876 - SDK 10.8) [Click for support]
        [not loaded]    com.SafeNet.driver.Sentinel (7.5.2) [Click for support]
        [not loaded]    com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6) [Click for support]
        [not loaded]    com.roxio.BluRaySupport (1.1.6) [Click for support]
            /System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
        [not loaded]    com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4) [Click for support]
        [not loaded]    com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.-1) [Click for support]
        [loaded]    com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6) [Click for support]
        [not loaded]    com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4) [Click for support]
            /Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
        [not loaded]    com.roxio.TDIXController (2.0) [Click for support]
    Startup Items: ℹ️
        Digidesign Mbox 2: Path: /Library/StartupItems/Digidesign Mbox 2
        DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
        Startup items are obsolete in OS X Yosemite
    Problem System Launch Agents: ℹ️
        [running]    com.paragon.NTFS.notify.plist [Click for support]
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.CS4ServiceManager.plist [Click for support]
        [loaded]    com.avid.ApplicationManager.plist [Click for support]
        [loaded]    com.avid.backgroundservicesmanager.plist [Click for support]
        [loaded]    com.avid.dmfsupportsvc.plist [Click for support]
        [loaded]    com.avid.interplay.dmfservice.plist [Click for support]
        [loaded]    com.avid.interplay.editortranscode.plist [Click for support]
        [loaded]    com.avid.transcodeserviceworker.plist [Click for support]
        [running]    com.blackmagic-design.DesktopVideoFirmwareUpdater.plist [Click for support]
        [failed]    com.brother.LOGINserver.plist [Click for support] [Click for details]
        [loaded]    com.paragon.updater.plist [Click for support]
        [failed]    com.teamviewer.teamviewer.plist [Click for support] [Click for details]
        [failed]    com.teamviewer.teamviewer_desktop.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.adobe.versioncueCS4.plist [Click for support]
        [loaded]    com.avid.AMCUninstaller.plist [Click for support]
        [running]    com.avid.interplay.editorbroker.plist [Click for support]
        [running]    com.avid.interplay.editortranscodestatus.plist [Click for support]
        [loaded]    com.blackmagic-design.desktopvideo.XPCService.plist [Click for support]
        [running]    com.blackmagic-design.DesktopVideoHelper.plist [Click for support]
        [running]    com.blackmagic-design.streaming.BMDStreamingServer.plist [Click for support]
        [not loaded]    com.digidesign.fwfamily.helper.plist [Click for support]
        [running]    com.edb.launchd.postgresql-8.4.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.noiseindustries.FxFactory.FxPlug.plist [Click for support]
        [loaded]    com.noiseindustries.FxFactory.plist [Click for support]
        [running]    com.paceap.eden.licensed.plist [Click for support]
        [loaded]    com.teamviewer.Helper.plist [Click for support]
        [failed]    com.teamviewer.teamviewer_service.plist [Click for support]
        [loaded]    jp.co.canon.MasterInstaller.plist [Click for support]
        [loaded]    PACESupport.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Programma Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Internet Plug-ins: ℹ️
        Default Browser: Version: 537 - SDK 10.9
        OfficeLiveBrowserPlugin: Version: 12.2.6 [Click for support]
        AdobePDFViewerNPAPI: Version: 11.0.0 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
        SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
        AdobePDFViewer: Version: 11.0.0 - SDK 10.6 [Click for support]
        EPPEX Plugin: Version: 10.0 [Click for support]
        JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    User internet Plug-ins: ℹ️
        Google Earth Web Plug-in: Version: 7.0 [Click for support]
    Audio Plug-ins: ℹ️
        DVCPROHDAudio: Version: 1.3.2
    3rd Party Preference Panes: ℹ️
        Blackmagic Desktop Video  [Click for support]
        DigidesignMbox2  [Click for support]
        Digidesign Mbox 2 Pro  [Click for support]
        Flash Player  [Click for support]
        Paragon NTFS for Mac ® OS X  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: NO - Auto backup turned off
        Volumes being backed up:
            MacintoshHD: Disk size: 250.14 GB Disk used: 187.36 GB
            downloads: Disk size: 249.18 GB Disk used: 110.84 GB
        Destinations:
            G-RAID with Thunderbolt [Local]
            Total size: 8.00 TB
            Total number of backups: 6
            Oldest backup: 2014-04-08 14:24:41 +0000
            Last backup: 2014-09-24 21:58:28 +0000
            Size of backup disk: Excellent
                Backup size 8.00 TB > (Disk size 499.32 GB X 3)
    Top Processes by CPU: ℹ️
             2%    Google Chrome
             1%    WindowServer
             0%    opendirectoryd
             0%    mds
             0%    dpd
    Top Processes by Memory: ℹ️
        206 MB    mds_stores
        172 MB    com.apple.IconServicesAgent
        155 MB    Google Chrome
        137 MB    Dock
        113 MB    Google Chrome Helper
    Virtual Memory Information: ℹ️
        10.02 GB    Free RAM
        4.36 GB    Active RAM
        1.35 GB    Inactive RAM
        1.44 GB    Wired RAM
        1.24 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Mar 6, 2015, 09:37:26 PM    Self test - passed
        Mar 6, 2015, 08:15:56 PM    /Library/Logs/DiagnosticReports/Mail_2015-03-06-201556_[redacted].hang

    Problem description:
    disk problems
    EtreCheck version: 2.1.8 (121)
    Report generated 7 maart 2015 14:16:18 CET
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (27-inch, Mid 2011) (Technical Specifications)
        iMac - model: iMac12,2
        1 3.4 GHz Intel Core i7 CPU: 4-core
        16 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1333 MHz ok
            BANK 0/DIMM1
                4 GB DDR3 1333 MHz ok
            BANK 1/DIMM1
                4 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        AMD Radeon HD 6970M - VRAM: 1024 MB
            iMac 2560 x 1440
    System Software: ℹ️
        OS X 10.9.4 (13E28) - Time since boot: 0:19:51
    Disk Information: ℹ️
        WDC WD1001FALS-403AA0 disk1 : (1 TB)
            EFI (disk1s1) <not mounted> : 210 MB
            MacintoshHD2  (disk1s2) /Volumes/MacintoshHD2  : 999.86 GB (152.18 GB free)
        APPLE SSD TS256C disk0 : (251 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            MacintoshHD (disk0s2) / : 250.14 GB (62.97 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-STDVDRW  GA32N 
        HGST HDS724040ALE640 disk2 : (4 TB)
            EFI (disk2s1) <not mounted> : 210 MB
            disk2s2 (disk2s2) <not mounted> : 4.00 TB
            Boot OS X (disk2s3) <not mounted> : 134 MB  - one error
        HGST HDS724040ALE640 disk3 : (4 TB)
            EFI (disk3s1) <not mounted> : 210 MB
            disk3s2 (disk3s2) <not mounted> : 4.00 TB
            Boot OS X (disk3s3) <not mounted> : 134 MB
    USB Information: ℹ️
        Mitsumi Electric Hub in Apple Extended USB Keyboard
            Logitech USB-PS/2 Optical Mouse
            Mitsumi Electric Apple Extended USB Keyboard
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. FaceTime HD Camera (Built-in)
        Lexar  USB_3_0 Reader 
        Seagate  Expansion Desk 3 TB
            EFI (disk5s1) <not mounted> : 315 MB
            downloads (disk5s2) /Volumes/downloads : 249.18 GB (138.35 GB free)
            BackUpBro (disk5s3) /Volumes/BackUpBro : 2.75 TB (1.03 TB free)
        Apple Computer, Inc. IR Receiver
        Apple Internal Memory Card Reader
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
            G-Technology G-RAID with Thunderbolt
    Configuration files: ℹ️
        /etc/sysctl.conf - Exists
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/Toast 11 Titanium/Spin Doctor.app
        [not loaded]    com.hzsystems.terminus.driver (4) [Click for support]
            /Library/Extensions
        [not loaded]    com.Avid.driver.AvidDX (5.9.1 - SDK 10.8) [Click for support]
        [not loaded]    com.blackmagic-design.desktopvideo.iokit.driver (10.1.4 - SDK 10.8) [Click for support]
        [not loaded]    com.blackmagic-design.desktopvideo.iokit.framebufferdriver (10.1.4 - SDK 10.8) [Click for support]
        [not loaded]    com.blackmagic-design.desktopvideo.multibridge.iokit.driver (10.1.4 - SDK 10.8) [Click for support]
        [not loaded]    com.blackmagic-design.driver.BlackmagicIO (10.1.4 - SDK 10.8) [Click for support]
            /Library/Extensions/DeckLink_Driver.kext/Contents/PlugIns
        [not loaded]    com.blackmagic-design.desktopvideo.firmware (10.1.4 - SDK 10.8) [Click for support]
            /System/Library/Extensions
        [not loaded]    at.obdev.nke.LittleSnitch (3876 - SDK 10.8) [Click for support]
        [not loaded]    com.SafeNet.driver.Sentinel (7.5.2) [Click for support]
        [not loaded]    com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6) [Click for support]
        [not loaded]    com.roxio.BluRaySupport (1.1.6) [Click for support]
            /System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
        [not loaded]    com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4) [Click for support]
        [not loaded]    com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.-1) [Click for support]
        [loaded]    com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6) [Click for support]
        [not loaded]    com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4) [Click for support]
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        [running]    com.paragon.NTFS.notify.plist [Click for support]
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        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
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        [loaded]    com.paragon.updater.plist [Click for support]
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        [failed]    com.teamviewer.teamviewer_desktop.plist [Click for support]
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            MacintoshHD: Disk size: 250.14 GB Disk used: 187.17 GB
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