Performance issues - v7.0.112 microsoft

Question

Hi,
I have been experiencing severe performance issues with BPC whereby response times have been extremely slow and often BPC for excel hangs with the following message
"microsoft office excel is waiting for another application to complete an ole action"
Other issues have taken the form of a modify/process of an application taking over 20 minutes to complete the "Make OLAP database and Journal/Audit reports" step instead of around 4 or not completing at all, giving the message
"An unhandled exception has occurred in your application........ Object reference not set to an instance of an object"
Is there a top 5 of things to invesitgate as I have access to the application and database servers?
I am not familiar with the BPC install process and architecture as I primarily work with the front end so forgive me if I am missing somethig obvious.
Questions I am trying to answer are
- Is it the database server
- Is it the application server
- Is it the application conguration
- Is it the design of the application and input schedules
- Is it the network ie communication between the app and SQL server
Any help would be greatly appreciated
Phil

Answer 1

Hi all ,
You have to do the follow changes:
1. Into database appserver you have to change
- into tblappsetinfo for your appsets you have to add for connection string pooling=false;
it should be like :
Initial Catalog=ApShell;Data Source="yourserver";Connect Timeout=90;integrated security=SSPI;pooling=false;
- into tblserverdefaults you have to add at the end of connection string with keyid "Constr" pooling= false;
it should be something like:
Initial Catalog=%DBNAME%;Data Source=%SQLServer%;Connect Timeout=90;integrated security=SSPI;pooling=false;
2. Into Outlooksoft.config from  from folder ...BPC\Websrvr\bin you have to change into file:
<add key="Database_AppServerDBConn" value="Server=IWDF0119;Database=AppServer;Trusted_Connection=True;"/>
with
<add key="Database_AppServerDBConn" value="Server=IWDF0119;Database=AppServer;Trusted_Connection=True;pooling=false"/>
I think it is also a note specifying this but for the moment I didn't find the number.
Regards
Sorin Radulescu