PGI Error

Hi,
While doing PGI,facing error -
"Credit check (maximum percentage for open items exceeded)"
Note - no sale order & delivery is open for this customer.Still it shows above error.
Harsh

Hi Harshalyem,
It seems your issue is because of the configuration settings prevailing in T. Code OVA8. Here, in the T. Code, check the field "Open Item" for the combination of your "Credit Control Area", "Risk Category" and "Credit Group" assigned to that customer in T. Code "FD32". In that "Open Item", first check whether this field is enabled. If enabled, then check the value of "Max.open.item %" field and also check the value of "NoDays openI" field.
Say for eg - One customer has a maximum credit limit of 1000 USD maintained in "FD32" T. Code. If the "Max.open.item %" field value maintained is 20% in T. Code "OVA8" for the combination of "Credit Control Area", "Risk Category" and "Credit Group" assigned to that customer in T. Code "FD32". This 20% implies that the customer should not have any Open Items (it is nothing but the Total value of any unpaid Invoice of this customer) value equal to or more than 200 USD.
If it exceeds, then depending upon settings made the "Reaction" and the "Status Block" field in OVA8 T. Code against "Open Item" field, there will be a message triggered in Sales Order or Delivery as per your config settings.
Pls check this and confirm.
Let me have your comments.
Ravi.

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