Phone I purchAsed was reported stolen I was able to get the owner to give me the info to enter the phone it's constantly blocking my SIM card

There are several actions that the owner needs to do
What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support
Report a lost or stolen Apple product - Apple Support

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Thanks bazzardl. I was able to get the MAC Mail issue resolved. Best, glofromkc

Thanks bazzardl. I was able to get the MAC Mail issue resolved. Best, glofromkc

I am having the same problem but cannot get anything but the actual phone to work. I have a unlocked 3GS running 6.0 (what was I thinking?). No data whatsoever, no texting, no visual voicemail. I simply cannot access the APN settings. I have tried sim swap, I have tried APN changers. I have been on the phone with ST tech support for hours and hours. I have tried to get the answers from a "genius". I am stuck and looking at Android devices, but would really like to keep using the iphone with Straight Talk.

I bought my Macbook Pro on 23rd July 2011 and was told that I was able to get the free upgrade to OS X Lion.

I bought my Macbook Pro on 23rd July 2011 and was told that I was able to get the free upgrade to OS X Lion, and that it would automatically update when I register my Mac. I registered it when I first turned it all on, I then waited thinking that it might be in a system update package. This, however, never happened. Am I eligable for the free update, if so, how do I get it? I am currently running on the latest version of Snow Lepeord.

You get it here:
http://www.apple.com/macosx/uptodate/

I cannot get the Output Module to work. I was able to get the button to show up, but when I click on it, nothing happens. i need to export a PDF asap

I cannot get the Output Module to work. I was able to get the button to show up, but when I click on it, nothing happens. i need to export a PDF asap. I am trying to export 33 PSD files in BRIDGE to a PDF like I used to do on my other computer with bridge.

Let's start with the general things.
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
orange Firefox button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:
* right-click and choose View Page Info > Security > "View Cookies"
* Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
In the dialog that opens, you can remove the site's cookies individually.
Then try reloading the page. Does that help?

I was able to get the program to install last weekend but I had to do a refresh on my computer and THe program will not install. Please help

I was able to get the program to install last weekend but I had to do a refresh on my computer and THe program will not install. Please help

Please read, and reply here with more information https://forums.adobe.com/thread/1499014

I've got a MacBook Pro 1TB HD, the drive was damaged (probably dropped) after I formatted the new drive I was able to get the OSi onto the drive and it's now up and running..But prior to removing the old HD I was able to run CloneZilla to map t


    I've got a MacBook Pro 1TB HD, the drive was damaged (probably dropped) after I formatted the new drive I was able to get the OSi onto the drive and it's now up and running..But prior to removing the old HD I was able to run CloneZilla to map the drive. The problem I'm having is getting the files and documents back on the new HD.
   I created a folder on the desk top and moved all the files and docs onto it, ( files / docs was originally burnt on a DVD ). I'm not sure A) how to open the specific files B) which files to extract C) Is it as simple as drag and drop...
   Hope you're able to understand my problem and offer some suggestions, in advance thank you for your time and effort...

Hi, Steve -
Yes, the CD-ROM drive must be jumpered as Master in order for it to be bootable.
Your G4 (PCI) should have two built-in IDE buses - one is usually assigned to the CD-ROM and Zip drives, and the other is used for hard drives. If you have the hard drive connected to the same bus as the one the CD-ROM is on, try switching the hard drive to the other bus.
Set the hard drive's jumpers as Master.
Exception - if the hard drive is a Western Digital, it may have a third position, Single, which must be used when the drive is the only device on the bus.
Note - Cable Select jumper settings will not work on a G4 (PCI).
Edit - -
Startup Manager, which is what booting with Option held down invokes, is not available on a G4 (PCI).
Article #106178 - Startup Manager: How to Select a Startup Volume
Firewire Target Disk Mode is limited on a G4 (PCI) - it can be the Host machine, but not the Target machine.
Article #58583 - Firewire Target Disk Mode
Relatedly, a G4 (PCI) can not boot to firewire drives, although it can use them for storage.
Article #58606 - FireWire Booting

I submitted my information into the 'uptodate' program to download Lion OSX and it verified that I was able to get the upgrade but then nothing happened. How can I get the upgrade without having to pay for it?

When I tried to go back through and do it again, it gives me and error that says that my serial number has already been registered to the uptodate program and it wont allow me to continue any further. Is there a place I can go in my computer to find it and start the download? I got all the way to the point where I submitted my purchase (for free) and then as soon as I did that, nothing started...

Is this for a new MacBook Pro? If you are entitled to a free upgrade, but are having trouble with the Mac App Store and can't download Lion, call Applecare and explain the situation and see if they can help you. It's always possible that the Mac App Store has been extra busy lately and for some reason may not have processed your request properly.
First, though, check in your applications folder to be sure that the installer isn't already there. It's called "Install Mac OS X LIon.app". Step one is to download the installer. Step two is to run it. It will vanish from your Application folder after it runs, so if you want to make a copy of the installer, make one before you run it.
Good luck!

HT1766 Recently i had to get a new computer due to my other one crashing. My question is, i was able to get itunes on the new computer, but it doesnt want to transfer my music library? How do i transfer the music from the phone to the computer?

Recently i had to get a new computer. I was able to get itunes on the new computer and itunes did reconize my phone. BUT, it doesnt want to transfer the music from my phone to the computer? Can someone help, Please??
Thanks

File>Transfer Purchases in iTunes will transfer items purchased from the iTunes store.
If you have items from other sources (ripped CD's, etc.) on the phone, you can't transfer those without purchasing 3rd party software.
Restore the backup of your old computer or just copy the data from the old computer to the new one.

I was trying to get the iOS 8.2 on my iPhone 5 but then it stopped and my phone is now on recovery mode I have pictures I need and they did not all fit on iCloud how can I use the phone again with ALL my pictures and videos without restoring it?

I was trying to get the iOS 8.2 on my iPhone 5 but then it stopped and my phone is now on recovery mode I have pictures I need and they did not all fit on iCloud how can I use the phone again with ALL my pictures and videos without restoring it?

Contacts are designed to be synced to a supported application on the computer or a cloud service.
Pictures taken with the device are designed to regularly be copied off the device to a computer as would be done with any digital camera.
If you have failed to use the device as designed it may be too late to recovery anything.
Is the device regularly backed up to a computer via iTunes? If so, the most recent backup (when restored to a replacement iOS device) should contain all contacts and pictures as of when the backup was created.

I tried to purchase music at iTunes with the iTunes card I was given. I was able to redeem the amount and it shows on my apple Id I have $25 but it does not pay my purchase it will still go to my credit card and bill it. It did not give an option.

I tried to purchase music at iTunes with the iTunes card I was given. I was able to redeem the amount and it shows on my apple Id I have $25 but it does not pay my purchase it will still go to my credit card and bill it. It did not give an option.

If you were instructed to call them, then that's what you should do. They will probably need to verify your identity before helping you with the security question.

My ipod was stolen and i finnaly was able to get into my account after they changed the password is there a way i can fid the locaition of my ipod even if it has died ?

my ipod was stolen and i finnaly was able to get into my account after they changed the password is there a way i can fid the locaition of my ipod even if it has died ?

No. The only way is if the FindMyiPod feature was already set up and wifi is on. However, that can be defeted by turning the iPod off or restoring it. If they have access to the iPod then can just turn the feature off.
If the iPod off/battery drained how would you expect there t be a way of finding it?
Apple will not help.

While deleting an album, I hit select all, instead of deleting just that album the entire genre was deleted. I was able to get back all the purchased songs , but none of the cds that were in my collection. Any way to get those songs back?

While deleting an album, I hit select all, instead of deleting just that album the entire genre was deleted. I was able to get back all the purchased songs , but none of the cds that were in my collection. Any way to get those songs back?

Assume you were in itunes? Also assuming windows? Two paths I can think of.....
1) Normally anything deleted from itunes goes to recycle bin. If you did not pick remove from computer probably still in itunes music directory. Just add back. Note to speed things up you can use add directory.
2) Use restore previous version of music directory. To be safe I'd back up current directory, do a restore, then swap back original directory and use restored directory off line.
I do not know of nice solution, I like to hack my way through.

HT201272 Getting a "not currently available" message when trying to download old itunes music purchases to new "authorized" computer. I was able to download the first 500 songs no problem, but now I keep getting the "not currently available" message. Can

Hi! I'm getting a "not currently available" message when trying to download old itunes music purchases to new "authorized" computer. I was able to download the first 500 songs no problem, but now I keep getting the "not currently available" message. Can u help? Thnx!

Hey SDGardella,
Thanks for the question. I understand that you are receiving error 499 when attempting to download purchases from the iTunes Store. The following resource outlines this error message:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
"Error 499"
This alert occurs due to security software. Follow iTunes for Windows: Troubleshooting security software issues.
Thanks,
Matt M.

Why was my appraisal amount higher? I finally was able to get through and pre-order my phone..I pressed submit, made me enter everything again.. Now it's $50 lower..

Why was my appraisal amount higher? I finally was able to get through and pre-order my phone..I pressed submit, made me enter everything again.. Now it's $50 lower.. Now I am only getting $200...

Ckacz26,
Oh no! We're so sorry about the confusion here. All Trade In quotes are subject to change at any time. Currently that particular phone is valued at $171.00, and the value is increased to $200.00 if you're participating in the special trade in offer for the iPhone 6 and 6 . It's possible that the value changed during your pre-order interaction, which is what prompted you to re-enter all your info.
SarahO_VZW
Follow us on Twitter @VZWSupport

An app was purchased on my ipad by accident, can I get the charge and app removed?

An app was purchased on my ipad by accident, can I get the charges and app removed?

Hi,
Sorry to say, all sales are final.
iTunes Store: All Sales Are Final
"You cannot cancel a purchase or receive a refund for a purchase. See the iTunes Terms of Sale for additional information."
Carolyn

Phone I purchAsed was reported stolen I was able to get the owner to give me the info to enter the phone it's constantly blocking my SIM card

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