Why was my appraisal amount higher? I finally was able to get through and pre-order my phone..I pressed submit, made me enter everything again.. Now it's $50 lower..

Why was my appraisal amount higher? I finally was able to get through and pre-order my phone..I pressed submit, made me enter everything again.. Now it's $50 lower.. Now I am only getting $200...

Ckacz26,
Oh no! We're so sorry about the confusion here. All Trade In quotes are subject to change at any time. Currently that particular phone is valued at $171.00, and the value is increased to $200.00 if you're participating in the special trade in offer for the iPhone 6 and 6 . It's possible that the value changed during your pre-order interaction, which is what prompted you to re-enter all your info.
SarahO_VZW
Follow us on Twitter @VZWSupport

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Hello cwypyski,
The link below provides information on and can also assist with setting up service for your iPhone to have your Sleep/Wake button repaired.
Service Answer Center - iPhone
http://support.apple.com/kb/index?page=servicefaq&product=iphone
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After my phone 4 was upgraded to iOS 5, my iphone 4 has been getting slower and slower. It's really annoying. How to solve this problem?

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Cellular data is a feature from your phone carrier. Have you contacted them to resolve your issue.

Final Fantasy XIV: A Realm Reborn PS4 Pre-Orders

With the release of Final Fantasy XIV: A Realm Reborn on the PS4 next week, I know everyone is wondering about the status of the pre-order bonus. Customers that pre-order this game will receive early access, a Cait Doll Sith companion and a Moogle Cap to enhance your in-game experience (early access and DLC unlock token redeemable starting April 11, 2014).
The codes to access this bonus content and the early access began being sent to customers on 4/8/14, and all customers that pre-ordered prior to 4/11/14 should have their codes. Please note that you will only be sent one code which will contain both the early access and the in-game items.
In order to ensure you are able to participate in the full early access, you will want to have your pre-order placed by 4/10/14.
Once you receive your code, you will be able to register it through the PlayStation Store and then enjoy your early access between 4/11/14 and 4/13/14. Once the game is officially released on 4/14/14, you will then be able to access your in-game bonus items.
If you pre-ordered prior to 4/11/14 and have not received your code, please contact me through private message or send a message to Gaming-BBY. Be sure to include the items lised below in your message. Please do not contact both inboxes or send multiple messages as that will only increase the amount of time it will take for us to look into your specific pre-order.
Private Message Details
Message Subject: Game Title & Platform
Message Body: Include...
• Proof of purchase (Customer Service PIN from in-store receipt or BestBuy.com order #)
• Email address (the one you provided for the code)
Thanks for choosing to pre-order with Best Buy.
Matt|Senior Social Media Specialist | Best Buy® Corporate
Private Message

Please post your concern on Sony PlayStation Community here for further assistance. Thank you!
If my post answers your question, please mark it as "Accept as Solution"
http://bit.ly/Win-4K

Why such a hassle to get our GTAV pre-order bonus money?

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BINGO!!!! This is exactally what I'm talking about. What's disappointing is having the Unlocked membership, but not wanting to take advantage of it because you feel like you are pulling teeth just to get a simple code, that again used to be in the box or on the receipt. If they are worried about people losing it, why not do both, email and print it. Problem solved. Again, they took 1 step forward but 3 YEARS worth of steps back. I hope this is at least addressed before Christmas, actually that bring up an interesting though. What will happen at Christmas. Will the code come with the Gift, or will the person buying the game have to give the cashier the e-mail address of the person receiving the game? Dinda ruins the surprise don't you think?

I've reduced my project size to "high quality," with a resulting 2.42GB size and 78 minutes project time. With my 4.7GB dvd, I should now have more than sufficient space, but I still get 'Your project exceeds the maximum content duration."

Am I simply out of luck? The video itself is 65 minutes with pretty simple music and photos in the themes with no scene selection option.
Thanks.

iDVD is not concerned with size, just length.
iDVD encoding settings:
http://support.apple.com/kb/HT1502?viewlocale=en_US
Short version:
Best Performance is for videos of up to 60 minutes
Best Quality is for videos of up to 120 minutes
Professional Quality is also for up to 120 minutes but even higher quality (and takes much longer)
That was for single-layer DVDs. Double these numbers for dual-layer DVDs.
Professional Quality: The Professional Quality option uses advanced two-pass technology to encode your video (The first pass determines which parts of the movie can be given greater compresson without quality loss and which parts can’t. The second pass then encodes those different parts accordingly) , resulting in the best quality of video possible on your burned DVD. You can select this option regardless of your project’s duration (up to 2 hours of video for a single-layer disc and 4 hours for a double-layer disc). Because Professional Quality encoding is time-consuming (requiring about twice as much time to encode a project as the High Quality option, for example) choose it only if you are not concerned about the time taken.
In both cases the maximum length includes titles, transitions and effects etc. Allow about 15 minutes for these.
You can use the amount of video in your project as a rough determination of which method to choose. If your project has an hour or less of video (for a single-layer disc), choose Best Performance. If it has between 1 and 2 hours of video (for a single-layer disc), choose High Quality. If you want the best possible encoding quality for projects that are up to 2 hours (for a single-layer disc), choose Professional Quality. This option takes about twice as long as the High Quality option, so select it only if time is not an issue for you.
Use the Capacity meter in the Project Info window (choose Project > Project Info) to determine how many minutes of video your project contains.
NOTE: With the Best Performance setting, you can turn background encoding off by choosing Advanced > “Encode in Background.” The checkmark is removed to show it’s no longer selected. Turning off background encoding can help performance if your system seems sluggish.
And whilst checking these settings in iDVD Preferences, make sure that the settings for NTSC/PAL and DV/DV Widescreen are also what you want.
http://support.apple.com/kb/HT1502?viewlocale=en_US

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You didn't purchase the movie, you pre-ordered it. So the code works to put in the pre-order for the movie. So it's on hold, so to speak. Then when the movie comes out (and only then) are you actually billed, so you have to enter the code again in case you or someone else who has access to your computer used some -- perhaps too much of the credit in the meantime.
If I use a regular credit card and pre-order something, oftentimes there is some kind of perk or extra included along with it for me in return for pre-ordering. Like an extra feature for example. I don't actually get billed until I actually get the movie and so it's kinda like that.
Did you lose the code?
If you did, I'm sorry, but you could call Apple & hopefully they will make things right.
You could go here to get the ball rolling > http://support.apple.com/kb/HE57
Message was edited by: Michael Murphy3

HT1386 I was connected to my desktop to upload pictures but I tune activated and sucked up all my phone data and notes. I don't have I tune account, how can i get back those data??

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This happened because you had not disabled automatic syncing in iTunes (so your phone synced when you connected it to your computer). If you haven't synced again since this happened you may be able to restore your phone to the backup created at the beginning of the sync process to recover your data. (If you have synced again the backup is already overwritten and your data is lost). To do this do the following:
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My skype number was canceled on 11/16/14 but was p...

My skype number was canceled on 11/16/2014 but was paid on 11/14/2014 as per paypal records and my bank statement. This number is used as a business line and is costing me $$. I need a remedy quickly

Hi, k5blazer4x, and welcome to the Community,
Please check your account dashboard once more to ensure that the payment posted to your account. Look for a "reactivate" link for your Skype Number. If this is not helpful, please contact Skype Customer Service immediately for further assistance.
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
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People are getting through and starting instant message chats with customer service agents, however it may take several attempts before you are successful.
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Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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I pre ordered a single and an album and the single won't show as part of the album. Why?

I downloaded the new Walk the Moon single a few weeks ago and pre-ordered the new album. The album was released yesterday, but the single (track 3) does not appear as part of the album. When I check purchased items, it just shows the song as purchased and there isn't a way to download it separately so that it is part of the album. Do I need to log into iTunes on my PC and rename the single so that it falls in line where it should on the album? Shouldn't it just do this automatically? Otherwise, it's a bit of a pain to pre-order if you have to constantly go in and reconfigure albums and singles.

Hello wengdiesel,
I would be eager to download and listen to the available songs on my pre-ordered album as well. I found a couple of resources that might help with downloading this purchase.
First, I recommend checking to see if the download was interrupted. You can use the steps in this article:
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/HT1725
If the songs do not download after following the steps in that article, I recommend trying to download the songs from the list of past purchases. As long as you are signed in with the same Apple ID you used to purchase the album, you will not be charged again. You can find the steps to do this in the following article:
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http://support.apple.com/kb/HT2519
If you are still not able to download the album, I recommend reporting this issue to the iTunes Store:
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http://support.apple.com/kb/HT1933
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Why can't I get "backup assistant" on a replacement phone I got off ebay?

Hello,
My wife's basic phone (LG #VX5400) is physically broken, the flip lid broke off. I bought an exact replacement on Ebay and activated it with no issues. It is working fine. However, I find that I can't get Backup Assistant from Get It Now to restore her contacts. Any ideas? Thanks.

Sorry to be the bearer of bad news - but this is a known issue with older phones: (from a post awhile ago)
They key issue is this: (via MikeS - Verizon Employee)
I understand your issue exactly Robin, and I can provide some insight to your issue as I have dealt with it multiple times in the past. Basically during the period of early fall to 3/25/2011, we notified customers that had BREW (older handsets) phones that they needed to access the Get It Now or Media Center catalog before 3/25/2011. 03/25/2011 was the last day to access the catalog to receive a certificate update. If the Media Center was not accessed during this time, the phone was inactive, or the phone had data blocks on the line, it did not receive the certificate update, and will not be able to access the catalog any longer. We tried to be as proactive as possible during this timeframe alerting customers via bill inserts and text alerts (which would not help you if the phone was deactivated). All other portions of the phone will continue to work normally. You can make and receive calls, text message, picture message, go onto the web, and use all other aspects of the phone. The only thing that will no longer work will be the Media Center/Get It Now catalog on the phone.
Unfortunately, having the phone flashed with new software will not fix the issue. Once the certificate update period has passed, it will not become available again. In order to access the Media Center again, you would need to take a look at getting into a more recent phone.
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All I did was ask a question via email, and a customer service rep cancelled my entire pre-order

So the other day I emailed bestbuy.ca customer service to ask them a question related to my E3 pre-order. Included in the order was a Ps4 Nyko Type Pad, and I asked if it is possible to cancel this single item in the order, and if it was, to do so.
Key to note that included among this E3 pre-order was a PS4 Fall-Out 4: Pip-boy edition, which is now sold out across North America.
The customer service rep took it upon himself to play trial and error with this order instead of actually knowing what he was doing and ended up cancelling the entire order and losing me my Pip-Boy Edition.
I have been emailing endlessly trying to explain how this is a bigger mistake than they are making it seem and have only gotten responses asking me to do something about it, not Bestbuy fix their mistake.. absolutely terrible customer service.
This was the question I asked (a), and the initial response I received (b).
(a) my initial question
Is it possible to cancel only one item of this pre-order? I would like to cancel the Nyko Type Pad if possible, but not any of the other items.
(b) First bestbuy.ca response
Dear ______,
Thank you for contacting Best Buy Canada regarding Order #
We are sorry but when we tried to cancel the game in the order it doesn't work. When we tried to cancel it in second attempt it does, however your whole order got cancelled. We sincerely apologized for the inconvenience this has caused you.
We kindly ask you to place another order online for all the games in the order and we will adjust the price if there are changes. You can also call 1-866-237-8289 options 1, 1, 3, and 2. One of our representatives will happy to place an order for you.
Thank you for choosing Best Buy Canada. We look forward to serving you in the future.
Sincerely,
xx TA
Best Buy Canada
Further emails have only received predictable copy and paste responses, explaining that Fallout 4 Pip Boy Edition is out of stock, and to check local stores. Completely ignoring the issue I was raising.
My second email
This is absolutely in excusable and needs to be fixed on your end.
One of the items in the pre-order that you cancelled has been sold out online almost since it was made available (Fall Out 4: Pip-Boy Edition, Playstation 4). Now that you have cancelled the order I have no way of receiving this item. It is sold out in every location. How is this going to be fixed?
Second bestbuy.ca response
Dear ____,
We have received your email regarding the stock availability of Fall Out 4: Pip-Boy Edition, Playstation 4 on Bestbuy.ca.
Our website does show this product as ‘Sold Out’. It is possible that we will receive more stock of this item however we are not sure when as there are no pending purchase orders through the vendor. As such, we are unable to provide any details as to when we may have stock available for online purchasing.
Our online inventory is pulled from different inventory than your local store, so provided the item is not a web only item, they may have available stock. Try using the store stock check (on the Product Detail Page) to view stock availability or contact your local store directly.
Thank you for choosing Bestbuy.ca
Sincerely,
.TA
Bestbuy.ca
Great reading comprehension. The email wasnt about the availability of the game, the email was about the mistake made by a customer service rep. And no, no more stock is being made available, as Bethesda has said so. Just a terrible, terrible case of customer service.
Consider me, a lost, long-time, customer.

Very sorry to hear about this !
If you haven't had a resolution to this matter over the weekend, please send me a private message with your order number and contact details. I'd be happy to escalate to our Customer Experience team here.
Best,

Why was my appraisal amount higher? I finally was able to get through and pre-order my phone..I pressed submit, made me enter everything again.. Now it's $50 lower..

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