Phone says it needs to be restored and to connect to iTunes to restore. Emergency calls only. But nothing happens when i connect it to iTunes. What's going on?

Why can't I restore my iphone 4. it says to connect to itunes to restore and emergency calls only. But it doesn't restore.

Reboot your computer
Connect the USB end of the cable to a USB port directly on the computer, not a hub
Disable your firewall and antivirus
Launch iTunes
Disconnect the phone from the other end of the cable
Hold the HOME and SLEEP buttons until the screen goes black, then release the SLEEP button but contiune holding the HOME button
Connect the cable to the phone while still holding HOME
Wait for iTunes to recognize a phone in "recovery mode", then release HOME and your phone should restore.

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