My phone says it needs to be restored, however when i plug it into my computer it will not turn on
my phone says it needs to be restored, however when i plug it into my computer it will not turn on
Purchased iTunes content can be re-downloaded:
http://support.apple.com/kb/HT2519
Any photos in your camera roll, not previously imported to your computer, you will lose. You should be regularly importing these photos, as the iPhone's camera roll is not designed as a storage device.
Had you been regularly syncing/backing up, you wouldn't lose anything. Now you know, don't backup your data, and you will eventually lose it all, guaranteed.
Similar Messages
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My phone will not sync when i plug it into my computer nor will my device option show up?
my phone will not sync when i plug it into my computer nor will my device option show up?
iOS version? Computer OS version? iTunes version?
Define "device option." -
For some reason, my iPod doesnt power up when I connect it to my computer, but it does if I plug it into my wall charger.
I need to restore it as it went into recovery mode, what is it that doesn't allow it to connect to my computer and what can I do to fix it?You can re-download for free (As with the free music the bill just reads .00) .
Try it with one and see for yourself.
Oh yes, spare yourself future grief since this doesn't apply to music and video, get an external HD to back up iTunes and use it! -
if my phone says it needs to be restored will it delete all of the stuff i have on it? Such as music i have on an app? The music has not been synced to itunes. Will all my pictures get deleted aswell? My phone is not working for some reason, when i was downloading ios6.1 it crashed or something. PLEASE HELP!!
Purchased iTunes content can be re-downloaded:
http://support.apple.com/kb/HT2519
Any photos in your camera roll, not previously imported to your computer, you will lose. You should be regularly importing these photos, as the iPhone's camera roll is not designed as a storage device.
Had you been regularly syncing/backing up, you wouldn't lose anything. Now you know, don't backup your data, and you will eventually lose it all, guaranteed. -
HELP,,,my iphone 3gs is displaying iturnes plug on screen and when i plug into computer iturnes, it says it needs to be restored but when i click on recover it doesn't complete the task my phone is stuck with itunes plug on screen. please help
Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
My iphone says it needs to be restored but when i try to restor it it says it cant be restored and it has an unknown error
Hi folks, just yesterday i can restore my iphone 4 that have a problem when i restore from itunes, when i do the restore from itnes, always showed me the following error:
01:41:37.0017] Depth:0 Error:AMRestorePerformRestoreModeRestoreWithError failed with error: -1
[01:41:37.0017] Depth:1 Error:The operation couldn\U2019t be completed. (AMRestoreErrorDomain error -1 - Failed to handle message type StatusMsg)
[01:41:37.0017] Depth:2 Error:The operation couldn\U2019t be completed. (AMRestoreErrorDomain error -1 - failed to update device firmware)
[01:41:37.0017] Depth:3 Error:The operation couldn\U2019t be completed. (AMRestoreErrorDomain error -1 - ramrod firmware update failed)
[01:41:37.0017] Depth:4 Error:The operation couldn\U2019t be completed. (RamrodErrorDomain error 1004 - update_baseband: failed to perform next stage)
[01:41:37.0017] Depth:5 Error:Exception at :0:
[01:41:37.0017] - kBBUReturnTimedOut(8)/16: Pinging timed out
what I did was this: just when I will finish the process, when the status bar is at the end in the firmware, only put the sim card and go back to take out, I do this like 4 or 5 times and the process restoration ends so well. This method I tried it 2 times and 2 times worked. I spent like 10 hours trying to restore iphone without results, until I started watching the logs and the key is when you are upgrading the firmware sends a command to answer yes. And I hope this helps.
This is the line of the log that appears and when the restoration is correct:
amai: AMAuthInstallBasebandHandleUpdaterStatus: commandAccepted: YES
Regards. -
Hello, well im having some problems with my ipod 4th gen it will not turn on and when i plug it in to itunes it will not come up saying i need to restore. when i try that it will not complet. the ipod will not do anything at all... please help me i havent got extra money to spend..
Just what happens when the restore does not complete?
Error message?
Does it freeze? Is so what is listed in the status bar of iTunes? -
My iPhone 4 will not turn on, when I plug it into my computer and load up iTunes its in recovery mode and the only option is to restore my device to factory settings, I have no back up of my phone I've also tried the home/sleep button thing but nothing, I have literally done every method I was told, I checked for water damage and that's fine. I don't want to restore my phone or buy a new one or pay for repairs because that's wasting money when it could be a simple way to fix it. And yes, I've also tried charging it and turning it in. I really need some help with my phone
That does happen. It depends on how hard the server is being hit, as well as the connection speed of your system. If you are on a windows system, you will want to disable any antivirus or firewall software during the download.
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Updated to Yosemite, no problem. now iPhoto and iMovie won't open. Says I need to update software however, when i try to update indicates my User ID and PW won't work for these two pieces of software. User ID and PW works everywhere else.
I am having the same problem. I even changed my password and updated all of my security information. Now it just gives me an error and retry message, which of course also does not work. Went to support and was going to open a chat (seemed the simpler option) and received a message that my support has expired for this serial number unless I want to pay $29.00. So I chose the option to call later, which was the exact time suck I was trying to avoid. Why wouldn't the new operating system also update the apps that were already part of my old platform?
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Purchased items not in library but itunes says it is already downloaded. It is in my i-phone library but when I try to download ot computer, it will not let me. It acknowledges that it is already purchased but says it is already donwloaded. It is not.
Having same problem, DId you ever figure out a solution
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My iphone 5s wont turn on. I tried to recover it through itunes and it didnt work. It said that due to an error my phone could not be restored. However when I plug it into itunes via my computer it turns on, I get the apple, the white line beneath it???? As soon as I remove it from the computer it goes completly off again???????
Hey beaches37,
Thanks for the question. I understand you are experiencing issues with your iPhone 5s. You mentioned you received an error when attempting to restore. If you remember this error, the following article may help to resolve it:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Furthermore, you may want to try restoring your iPhone in recovery-mode:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks,
Matt M. -
I just updated my iTunes, and I need to delete photos from my iPod 4, and there is a Photo Library that synced to my iPod when i plugged it into my computer, and now it doesnt have the option to delete them off my iPod. How do I get rid of these photos? I have read other questions that say to plug the iPod into the computer and like un-sync it, but I downloaded the new iTunes and it doesnt have a photos tab. Does anyone know how to solve my problem? Please and Thank You, Megan!
Just what did you do to the computer?
It sounds like the iPodf is seening the iTunes libary as a new libary. -
I just updated my iTunes to the new software. When I plugged it into my computer and it said I need to reset my iPod. I did this and everything on my iPod deleted. Now, it won't let me sync my music or apps back onto my iPod. What do I do?
It doesn't say anything. It runs through the sync process like normal and tells me all of the songs that it's synking. But then when it says I can disconnect it, nothing actually synked.
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When my phone is not plugged into the charger or computer, it will not turn on at all; even though it is not dead. When it's plugged into the computer, it will go to a white screen with a grey apple icon and then it will turn off again and repeat. IOS7 and iPhone 5.
http://support.apple.com/kb/HT1808
Try this step and if you cannot get your device into recovery mode there is a chance you have a hardware failure and you need to call apple to see what service options you have. -
i have entered the wong password on mi iPad 2 too many times and it says disabled connect to iTunes so when i plug it into the computer , iTunes says pad locked cannot sync until you unlock the iPad but i don't remember the password nor can i put it in
You have to restore the device within iTunes. You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPad.
iOS: Wrong passcode results in red disabled screen
This will tell you how to restore
iTunes: Backing up, updating or restoring iOS software
If you cannot restore that way, you may have to use recovery mode
iPad: Unable to update or restore
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